5/5
TrustpilotTephy was so kind and awesome .
Tephy was so kind and awesome .. She explained the things with more patience....
Trusted Agent profile · Swindon
Gatekeeper Swindon reviews
★★★★★
788 reviews across 1 platform
Swindon, SN2 2PN
Part of Gatekeeper, see every office.
Gatekeeper's office in Swindon, at Swindon, is rated 4.9 out of 5 across 788 reviews on 1 platform. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.
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Awards
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSurprisingly good service
Surprisingly good service. Honest and professional.
Agent replied · 23 December 2024
Thank you for your kind words! We're thrilled to hear that you found our service both honest and professional. We always strive to provide the best experience, and it’s great to know we succeeded.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotWas well on time answer all our…
Was well on time answer all our questions had time to listen what we wanted and very polite
Agent replied · 13 June 2024
Thank you, Alan, for your feedback! We're pleased to hear that your printing experience with us was timely and met your expectations. Providing attentive and polite service is important to us at Gatekeeper, and we're glad we could address your questions and meet your needs. If you have any further inquiries or require assistance, please feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotKenya is charming lady she shown me…
Kenya is charming lady she shown me house perfectly. Great conversation and warm welcome.
5/5
TrustpilotA trustworthy, professional agent
He was professional mannered, warm and handy. He answered to all my questions with patience. Thank you for your time
Agent replied · 13 June 2024
Dear Helma Chehrezad,Thank you for your wonderful review! We're thrilled to hear that you found our team member to be professional, warm, and helpful during your interaction. Your satisfaction is our priority, and we look forward to assisting you further in the future.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotGreat service and attention to details
Great service and attention to details Thank you
Agent replied · 24 October 2024
Thank you for your feedback, Adefemi! We're delighted to hear that you appreciated our service and attention to detail. If you need any further assistance, don’t hesitate to reach out!Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotGood clear comms and super organised!
Good clear comms before, during and after viewings, these guys are super organised 5 stars!
Agent replied · 13 June 2024
Thank you, Tapiwa, for your kind words! We strive to ensure clear communication every step of the way, from scheduling viewings to post-viewing follow-ups. It's great to hear that our organization and communication efforts have met your expectations. We appreciate your feedback and the 5-star rating!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotHelpful and informative
Agent replied · 23 December 2024
Thank you for your kind review, Jemma! We’re delighted to hear you found our service helpful and informative. If there’s anything more we can do to support you, please don’t hesitate to reach out.Dan ThorneSales Director, Gatekeeper
4/5
TrustpilotThe estate agent representative Laura…
The estate agent representative Laura was great and very knowledgeable and respective of peoples circumstances.
5/5
TrustpilotAn altogether positive experience
Accurate description of property we wanted to view, prompt responses to enquiries, and the agent who handled the viewing was first rate.
Agent replied · 13 June 2024
Dear Rosemary,Thank you for sharing your positive experience! We're delighted to hear that our accurate property description, prompt responses to your inquiries, and the first-rate service provided by our agent made your viewing experience enjoyable. We appreciate your feedback and look forward to assisting you further.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotLaura was very helpful
Laura was very helpful, friendly and had the answers to all of my questions.
5/5
TrustpilotVery helpful
The team was great and were happy to answer any questions we had!
Agent replied · 24 August 2024
Dear Ayrstrike,Thank you for your positive feedback. We're delighted to hear that our team was able to assist you and answer all your questions. Your satisfaction is our top priority.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotExcellent service
Excellent service. Had answers to all our questions
Agent replied · 24 October 2024
Hi Eolghne,Thank you for your kind review! I'm glad we could provide you with excellent service and answer all your questions. We're here to help if you need anything further.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotVery pleasant and made sure we knew all…
Very pleasant and made sure we knew all the details
Agent replied · 24 August 2024
Hi Paige, thank you for your kind review! I’m pleased to hear that you had a pleasant experience and that our team made sure you had all the details you needed. We’re always here to help if you have any more questions.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotAgent was informative
Agent was informative, friendly and helpful. She was able to answer any questions I had.
5/5
TrustpilotMy agent was very helpful and…
My agent was very helpful and knowledgeable, as well as punctual so what could have been a stressful experience was anything but. Well done.
Agent replied · 13 June 2024
Dear Mark,Thank you for your fantastic feedback! We're thrilled to hear that your experience with our agent was helpful, knowledgeable, and stress-free. If you have any further questions or need assistance, feel free to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotMy experience
I viewed a property near the outlet village and the lady who was showing the property was well mannered and very informative. Can't complain whatsoever
Agent replied · 13 June 2024
Dear MyAngelZeroTwo,Thank you for sharing your positive experience with us. We're delighted that you found our team to be well-mannered and informative during the viewing. If you have any more questions or need further assistance, please feel free to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotGatekeeper has been tremendous with…
Gatekeeper has been tremendous with their service, keeping to appointments and keeping the line of communication open. It really feels good to have a housing agent so reliable.
Agent replied · 13 June 2024
Hi Nwaokocha Calistus,Thanks for leaving a 5-star review on Trustpilot. We're thrilled to hear that you find our service reliable and that we've kept appointments and communication open. Your kind words mean a lot to us, and we're here to assist you whenever you need. Thank you for choosing Gatekeeper!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotLaura
Laura was very friendly and helpful on my viewing.A joy to chat too.
5/5
TrustpilotGreat viewing
Viewings were easy to book and communication was good. Answered all questions knowledgeably
5/5
TrustpilotKenya was very knowledgeable aabout the…
Kenya was very knowledgeable aabout the property and showed us round everything
5/5
TrustpilotKenya was very friendly and…
Kenya was very friendly and knowledgeable during the viewing. Professional and on time.
5/5
TrustpilotI was very pleased with the place very…
I was very pleased with the place very roomy I like that it has 2 floors definitely liked better then the last place I viewed in colwell drive definitely 5 stars
Agent replied · 13 June 2024
Thanks so much for the 5 Star Review, much appreciated! All the best, Vanessa
5/5
TrustpilotVery pleasant man
Very pleasant man, had great experience and enjoyed the experience, many thanks for today
Agent replied · 13 June 2024
Thank you, Philip, for your kind feedback. We're thrilled you had a great experience and enjoyed the day. If you need any further assistance, please let us know.Best regards,Dan ThorneSales DirectorGatekeeper
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Questions about Gatekeeper Swindon
Has Gatekeeper won any awards?
Yes. Gatekeeper won Platinum in The Trusted Agent 2026 awards.
