Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have the pleasure of working for…
I have the pleasure of working for Gatekeep on the property maintenance side, they are realy organised, transparent and easy to work for.
John · 13 May 2024
Agent replied · 13 June 2024
Thank you, John Woodward, for your review! We're thrilled to hear that you find Gatekeeper organized, transparent, and easy to work with on the property maintenance side. We value your collaboration and appreciate your positive feedback.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotEfficient and really lovely team
Efficient and really lovely team, Alice in particular is very helpful
Char · 29 November 2024
Agent replied · 23 December 2024
Thank you for your kind words, Charlotte! It’s great to hear that you found our team efficient and lovely to work with, and I’m so pleased that Alice was particularly helpful. Your feedback means a lot to us!Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotSuper helpful
Sam was a lovely agent and made sure even with delays in traffic that I could still see the property
Chaz · 15 July 2023
★★★★★ 5/5
TrustpilotI was attended in a friendly and…
I was attended in a friendly and professionally manner and above all, she had this bright smiles.
Kuti · 22 August 2024
Agent replied · 24 August 2024
Hi Kuti, thank you for your lovely review! I’m glad to hear that you were attended to in such a friendly and professional manner, and that the bright smiles made your experience even better. We appreciate your feedback!Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotLaura us a great professional
Laura us a great professional. She guided us through the house and answer all our questions, adding detailed explanations about the property and the surrounding area.
Fran · 6 March 2024
Agent replied · 13 June 2024
Dear Fran,Thank you for your glowing review! We're thrilled to hear that Laura provided you with excellent guidance and detailed explanations during your house viewing. We're proud to have her on our team. If you have any further questions or need assistance, feel free to reach out anytime.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotIt was a lovely experience today…
It was a lovely experience today viewing with Ms.Kaylea. Really appreciate her efforts and dedication. Thank you for your continued support and dedication.Cheers to Gatekeeper Team.
Sangkar · 2 March 2024
Agent replied · 13 June 2024
Dear Sangkar Singh,Thank you for your kind words and for acknowledging Kaylea's dedication. We're delighted to hear that you had a lovely experience during your viewing. Your satisfaction is our priority, and we're here to support you every step of the way. Cheers to you and the Gatekeeper team!Warm regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotAll good.
All good. Kenya is very pleasant and helpful. She knowledgeably answered our questions again - this was a second viewing. Thank you.
AMH · 5 May 2023
★★★★★ 5/5
TrustpilotViewing Property in North Swindon
Viewing of the property was really good. Paul Anthony helped and answered all the questions I had and was very welcoming.
Matt · 5 June 2024
Agent replied · 13 June 2024
Thank you for your kind review, Matt! We're delighted to hear that Paul Anthony provided a welcoming and informative viewing experience. If you have any further questions or need additional assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotFriendly helpful and enthusiastic
Friendly helpful and enthusiastic. Chris met us at the house and was happy to spend time showing us around. Unusual with rentals recently. Thank you
Steve · 17 March 2024
Agent replied · 13 June 2024
Hi Steve,Thanks a lot for your fantastic review! We're delighted to hear that Chris provided such a positive experience during your house viewing. We appreciate your feedback and look forward to assisting you further if needed.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
Trustpilot1st time using Gatekeeper- very impressed
Great communication, Laura was lovely, full of advice and was impressed with her knowledge of the property. Thank you 😊
F · 24 June 2023
★★★★★ 5/5
TrustpilotFeedback
Worth being sensible about advice given but overall the service was friendly and a good amount of information was provided
H · 15 June 2024
Agent replied · 24 August 2024
Thank you for your review! We appreciate your feedback and are glad to hear that you found our service friendly and informative. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotAgent was a delight.
The lady who showed me around today was very kind and inviting. She made my viewing experience a lovely one and I really appreciate her time!
Christina · 17 February 2024
Agent replied · 13 June 2024
Dear Christina,Thank you for your fantastic five-star review! We're delighted to hear that your viewing experience with our team was pleasant and inviting. Providing excellent service is our priority, and we're glad we could make your experience memorable. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotAmazing service
Amazing service. Have been prompt with info and the viewings we have had the girl that has done these has been really professional and friendly.
Justin · 29 February 2024
Agent replied · 13 June 2024
Dear Justin,Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our service. We pride ourselves on professionalism and friendliness, and we're glad it reflects in our team's interactions with you. If you need any further assistance, don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotThis was my first ever view of letting…
This was my first ever view of letting and they were really helpful
Rebecca · 2 October 2024
Agent replied · 24 October 2024
Thank you for your feedback, Rebecca. We're thrilled to hear that we could assist you during your first letting experience. If you have any more questions or need further support, we’re here to help!Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotThe agent was prompt and frindly she…
The agent was prompt and frindly she answered all the questions i had about the property and left me with no doubt as to what is required.
Tony · 13 January 2024
Agent replied · 13 June 2024
Dear Tony,Thank you for your glowing review! We're thrilled to hear that our agent was prompt, friendly, and thorough in addressing all your questions, leaving you with a clear understanding of the property requirements. Your feedback is much appreciated, and we look forward to assisting you further at Gatekeeper.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotKenya was great
Kenya was great, she was on time, answered all of our questions and was helpful during the process.
Name · 18 July 2023
★★★★★ 5/5
TrustpilotSecond viewing with Kenya
Second viewing with Kenya . Knowledgeable about the property which helped make the viewing an efficient experience. Many thanks Kenya
Martyn · 17 May 2023
★★★★★ 5/5
TrustpilotVery clear communication and application process.
It was a very clear application process and very nice people showing us around!
Bodjie · 7 September 2024
Agent replied · 24 October 2024
Hi Bodjie, thank you for your review! I'm glad to hear that the application process was clear and that you had a positive experience during your viewing. We appreciate your feedback!Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotAmazing
It was very good because the rooms and sections of the house were explained and he was very kind!
Shhonem · 12 June 2024
Agent replied · 24 August 2024
Thank you, Shhonem, for your review! We're delighted to hear that the explanations of the house and its sections were clear and that you found our service kind and helpful. Your feedback is greatly appreciated.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotExceptional customer service…
I love the courteous and polite manner of addressing by the staff
Esther · 5 October 2024
Agent replied · 24 October 2024
Thank you for your wonderful feedback, Esther. We're delighted to hear that you appreciated the courteous and polite service from our team. If you need any further assistance, don’t hesitate to reach out!Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotLaura was great
Laura was great, welcomed me with smile on her face and walked me through the property. Answer ll my question.
Marta · 30 April 2023
★★★★★ 5/5
TrustpilotPunctuality
Punctuality, taking time in showing and showing the property also the felixibility
Ntnandreea · 1 October 2024
Agent replied · 24 October 2024
Thank you, Ntandreea, for your feedback. We're pleased to hear that you appreciated our punctuality, thoroughness, and flexibility in showing the property. If you need any further assistance, we’re always here to help!Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotHouse viewing
I was shown around a property yesterday by Charmaine who was very friendly,helpful and informative. I highly recommend
James · 20 June 2024
Agent replied · 24 August 2024
Thank you, James, for your kind words! We're delighted to hear that Charmaine provided a friendly, helpful, and informative experience during your property viewing. We appreciate your recommendation and look forward to assisting you further. Please feel free to contact us if you have any more questions or need assistance in the future.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotGood communication
Richard was very informative about the process and the property, and communication and bookings were quick and open.
Joe · 22 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
