Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery pleased with Paul Anthony I don't…
Very pleased with Paul Anthony I don't think we have received that energy before from someone when viewing a house, friendly with smile and professional.
Christos · 4 June 2024
Agent replied · 13 June 2024
Thank you, Christos, for your wonderful feedback! We're thrilled to hear that Paul Anthony's energy and professionalism made such a positive impression during your viewing. If you need any further assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotGatekeeper is a great estate agency
Gatekeeper is a great estate agency. Paul, our agent, was amazing. Gave us all the information needed.
Andreea · 14 October 2024
Agent replied · 24 October 2024
Thank you for your wonderful feedback, Andreea! I’m glad to hear that Paul provided you with all the information you needed and made your experience with Gatekeeper a positive one. We appreciate your kind words and are always here to help!Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotLaura was so friendly and helpful and…
Laura was so friendly and helpful and knew all of the relevant information we needed. She made it an enjoyable experience to view!
Michala · 11 July 2023
★★★★★ 5/5
TrustpilotA fantastic experience
Laura was on time and really obliging with any questions we had. Such a lovely lady and really friendly. Thank you for showing us around.
Anna · 13 May 2023
★★★★★ 5/5
TrustpilotExcellent
My experience with Richard Pearce was great. Always ready to explain whatever you don’t understand. Smooth and splendid I must say. Kudos to the Gateskeeper
Miss · 10 May 2023
★★★★★ 5/5
TrustpilotVery Professional
On time greeting. Was very professional and had good comments and thoughts about property. Was able to answer any question we could think of. Overall very happy with the service provided.
Consumer · 13 January 2024
Agent replied · 13 June 2024
Thank you for your fantastic review! We're pleased to hear that our team provided an on-time greeting, professional insights, and thorough answers to your questions, leaving you overall very satisfied with the service. Your positive feedback is greatly appreciated, and we look forward to assisting you further at Gatekeeper.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotPersonal
The response from the company has been amazing and Anya who we met today was very nice and answered some of my questions. Fantastic experience so far
Nicola · 6 April 2024
Agent replied · 13 June 2024
Thank you, Nicola, for your feedback! We're thrilled to hear that you've had an amazing experience with Gatekeeper and that Anya provided excellent assistance during your meeting. We're committed to maintaining this level of service and are here to help with any further questions or needs you may have.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotWent to view a property and the lovely…
Went to view a property and the lovely lady showing me round was so nice and kind, and was amazing considering the very unhelpful tenant in the property at the time
Consumer · 6 January 2024
Agent replied · 13 June 2024
Thank you for your wonderful 5-star review. We're delighted to hear that the lady who showed you the property was nice, kind, and handled the situation with the unhelpful tenant admirably. If there's anything else we can do for you or if you have additional feedback, please feel free to share. We appreciate your positive comments.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotProfessional
Very was friendly, professional and punctual. Took her time to give me detailed responses to all my questions. I will recommend Gatekeeper anytime.
Merilise · 8 June 2024
Agent replied · 13 June 2024
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team member. Your recommendation means a lot to us, and we're always here to assist you with any future property needs.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotA good experience
Shirley showed us around the property and gave us useful information but also gave us time to take it in and look around properly for ourselves. Very approachable and made us feel at ease, Thank you!
Nicola · 26 August 2023
Agent replied · 13 June 2024
Hi Nicola,Thank you for sharing your positive experience with Shirley in your Trustpilot review. We're delighted to hear that Shirley's approach during the property viewing made you feel at ease and allowed you to explore at your own pace. Your feedback is greatly appreciated, and we're here to assist you further if needed. Thank you for choosing Gatekeeper!Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotBrilliant customer service
Brilliant customer service, had all the details of property that i needed, Very well presented.
Muhammad · 19 October 2024
Agent replied · 24 October 2024
Thank you for your kind feedback, Muhammad! I'm glad to hear that you found our customer service helpful and well-presented. We’re always here to provide the details you need, and we appreciate your support!Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotProperty viewing
Really friendly women showing the house, willing to answer all our questions about the property. Excellent explanation of details of refurbishment and tenancy
Joelin · 4 June 2024
Agent replied · 13 June 2024
Thank you, Joelin, for your kind words! We're delighted to hear that our team provided a friendly and informative experience during your house viewing. If you have any further questions, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotI had a viewing with Annabel she was…
I had a viewing with Annabel she was really friendly polite and knowledgeable was a great experience and friendly
Cliff · 13 August 2024
Agent replied · 24 August 2024
Hi Cliff, thank you for your great review! I’m pleased to hear that Annabel provided you with a friendly, polite, and knowledgeable experience during your viewing. We appreciate your feedback and will pass on your kind words to her.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotAnnabel showed us around the property…
Annabel showed us around the property and was helpful answering all our questions.
RICHARD · 16 November 2024
Agent replied · 24 October 2024
Thank you for your wonderful feedback, Richard! I'm glad to hear that Annabel provided you with valuable advice and a polite viewing experience. If you have any more questions or need assistance, please feel free to reach out!Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotFriendly and professional
Laura was very welcoming, friendly and professional. Was able to answer all my questions about the property. Would recommend this estate agents.
Steph · 23 June 2023
★★★★★ 5/5
TrustpilotI had a viewing with Sam and it was a…
I had a viewing with Sam and it was a very pleasant experience and all my questions were answered in depth.
Alex · 6 July 2024
Agent replied · 24 August 2024
Hi Alex,Thank you for your kind words! I'm glad to hear that Sam provided you with a pleasant viewing experience and thorough answers to your questions. If you need any further assistance, please feel free to get in touch.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotVery professional.
Thanks, Clare and Kenya for showing me the property - Very professional.
Adan · 28 November 2024
Agent replied · 23 December 2024
Thank you for your kind review, Adan! I’m glad to hear that Clare and Kenya provided a professional experience during your property viewing. I’ll be sure to pass along your feedback to them.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotGreat customer service
Kenya was on time, very friendly and knowledgeable of the house, application process, tenancy terms and local area.A great person to represent the business.
Lilly · 13 April 2023
★★★★★ 5/5
TrustpilotAnnabelle showed me around yet another…
Annabelle showed me around yet another rental property very informative and prof
Stacey · 21 November 2024
Agent replied · 23 December 2024
Thank you for your feedback, Stacey! I’m glad to hear that Annabelle provided you with another informative and professional experience. We appreciate your continued trust in Gatekeeper.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotFriendly
Friendly and knowledgeable. Answered all questions I had for her.
James · 18 December 2024
Agent replied · 23 December 2024
Thank you for your fantastic review, James! It’s great to hear you found our team friendly and knowledgeable. We’re always happy to answer any questions and support you throughout the process.Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotPrompt and friendly!
Paul showed me around a couple of places - very prompt and friendly and explained all the relevant details.
Leanne · 29 July 2024
Agent replied · 24 August 2024
Hi Leanne,Thank you for your review! I'm glad to hear that Paul was prompt, friendly, and thorough in explaining all the details during your viewings. If you have any further questions, please feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotVery happy with the view and great job…
Very happy with the view and great job for the person who done it . Thank you!
Catalina · 31 August 2024
Agent replied · 24 October 2024
Hi Catalina, thank you for your kind words! I'm pleased to hear that you had a great viewing experience. We'll pass on your thanks to the team member involved.Best regards,Dan ThorneSales Director, Gatekeeper
★★★★★ 5/5
TrustpilotGood experience with Gatekeeper
Had 2 rental property viewings with Estera at Gatekeeper and she was friendly, professional and knowledgeable. Kept me informed of any updates and answered questions I had.
Hannah · 26 February 2024
Agent replied · 13 June 2024
Dear Hannah,Thank you for sharing your experience! We're delighted to hear that Estera provided friendly, professional, and knowledgeable service during your rental property viewings. We appreciate your kind words and look forward to assisting you further if needed.Best regards,Dan ThorneSales DirectorGatekeeper
★★★★★ 5/5
TrustpilotStaff friendly reception
Staff friendly reception, effective communication that give details analysis to my question. I comment their positive attitude and encouragementThank youFaosiyyah Bakare
Faosiyyah · 20 June 2024
Agent replied · 24 August 2024
Thank you for your wonderful feedback, Faosiyyah! We're thrilled to hear that you appreciated our friendly staff and effective communication. We strive to provide detailed analysis and a positive attitude to ensure your experience is top-notch. If you have any further questions or need assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
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