Trusted Agent profile · Swindon
★★★★★
784 reviews across 1 platform
Swindon, SN2 2PN
Part of Gatekeeper, see every office.
Gatekeeper's office in Swindon, at Swindon, is rated 4.9 out of 5 across 784 reviews on 1 platform. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.
Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swindon.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat viewing friendly knowledgeable…
Great viewing friendly knowledgeable staff
Hello Ann Storey,Thank you for your 5-star Trustpilot review. We're delighted to hear that you had a great viewing experience with our friendly and knowledgeable staff. Your feedback is appreciated, and we're happy to assist you whenever you need. Thank you for choosing Gatekeeper!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotReliable and professional
Provided a good service.
5/5
TrustpilotIt’s been an absolute pleasure to work…
It’s been an absolute pleasure to work with Gatekeeper, from start to finish they have been so professional. Dan wrote a super write up for our house and we sold on first viewing. From then we have been kept informed every week for the progress and we completed mid January 21. I cannot recommend Gatekeeper more highly
5/5
TrustpilotSplendid job done by Richard
Efficiency of the work done by Richard, he's patience and making sure his clients are happy with the services his giving. Keep up the good work. And yes he is a time keeper as well, Well done you
5/5
TrustpilotMet with Richard and he was wonderful
Met with Richard and he was wonderful. Didn’t rush us through the property and made us feel comfortable and answered and gave honest answers to everything we asked. Would recommend gate keepers and Richard for a viewing.
5/5
TrustpilotWas on time
Was on time, professional, knowledgeable.
Brilliant, good to hear that the viewing was on time and you received professional and knowledgeable support! All the best, Vanessa
5/5
TrustpilotGreat
Very good experience very helpful and polite
5/5
TrustpilotLaura from Gatekeeper was absolutely…
Laura from Gatekeeper was absolutely brilliant! Answered all my questions and allowed me to take my time to look around the apartment. Great and friendly service, would definitely be using them again in the future.
5/5
TrustpilotAmazing service
Amazing service, fantastic communication and super friendly staff!We could not be more appreciative, you guys have made the stress of buying a property so much less stressful! Your weekly updates and regular phonecalls were much needed and much appreciated. Dan and Harriet you have been so helpful. Thank you again!
5/5
TrustpilotGreat customers relationship
Great customer relationship
Cheers for the 5 Stars, all the best, Vanessa
5/5
TrustpilotVery friendly agent who showed us…
Very friendly agent who showed us around the property, very knowledgeable. Working hours are brilliant for people who work during the day, so far a lovely company to be working with.
5/5
TrustpilotWould not hesitate to recommend any of…
Would not hesitate to recommend any of the team at Gatekeeper. We were kept up to date with everything that went on and they answered any questions we had immediately. Very friendly staff and great communication from all, they definitely put the clients first.
1/5
TrustpilotReported to the property ombudsman for…
Reported to the property ombudsman for failure to carry out the necessary checks and approval for sale of my house.
5/5
TrustpilotGatekeeper was very efficient quick…
Gatekeeper was very efficient and quick to respond to our enquiries. We had a viewing today with Kenya and she was very helpful and professional. Would definitely recommend this estate agents
5/5
TrustpilotLetting and sale
We used Gatekeeper as both a letting agent and eventually for the sale of our house. They were good communicators with simple systems throughout the time. The sale was slightly complicated but the team worked through it and found solutions. Would recommend.
5/5
TrustpilotRichard did a great job at my recent…
Richard did a great job at my recent viewing with him. He showed endless patience for my many and detailed questions and was professional and polite at all times.
5/5
TrustpilotEasy viewing with Laura
Easy viewing with Laura. The guy in the office was really good and got back to me quickly with some answers as well. Would use again.
5/5
TrustpilotIt was very good and ontime and the…
It was very good and ontime and the explanation of this viewing was very complete,and me and my wife are very satisfied with this view.
5/5
TrustpilotAbsolutely amazing lady called Laura…
Absolutely amazing lady called Laura showed us round. She was relaxed, sweet and just very normal which made the viewing so much better
5/5
TrustpilotThe best property agent that I met
The best property agent that I met. Laura did a very detail introduction and help me proactively on everything. Appreciate for her help.
5/5
TrustpilotGood communication prior to the…
Good communication prior to the viewing. Helpful advice and assistance from the agent. Clear around the requirements to apply to be a tenant.
5/5
TrustpilotThe service they give is professional…
The service they give is professional not like other agencies And have hands on knowledge off all information when askThey are very professional
5/5
TrustpilotSo far so good
So far so good, I viewed a property today with Laura. It was all coordinated clearly and smoothly and she was friendly and well-informed. Thank you
5/5
TrustpilotThank you so much for a great service
Thank you so much for a great service, we had Laura show us around a property, she was very helpful and informative
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Swindon won Platinum; Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum.
Tell us what you need and we'll put you in touch. Gatekeeper hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swindon.
