Trusted Agent profile · Swansea

Verified

Dawsons Swansea Sales reviews

4.3

★★★★★ Great

375 reviews across 4 platforms

11 Walter Road, Swansea, SA1 5NF

Part of Dawsons, see every office.

Dawsons's office in Swansea, at 11 Walter Road, is rated 4.3 out of 5 across 375 reviews on four platforms, including 266 Google reviews rated 4.2.

Google logo

4.2 / 5

266

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

85

Reviews on View Agents

This office

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Swansea

Property Experts & Nationwide Relocation Specialists Dedicated and experienced specialists in Sales, Lettings, Surveys, Valuations, Auctions, Land & New Homes. Without a doubt, the leading Independent Estate Agency with branches covering Swansea, Gower, Llanelli and Carmarthenshire.

Reviews

Every review we hold for the Swansea office, from every platform, shown as written. First names only.

5/5

View Agents
Seller

Thank You Julie Lawry

After some deliberation I decided to approach Dawson's Estate Agents with a view to selling my property. It was recommended that I go to auction. At the first meeting. I met Julie the Auction Manager and I was impressed with her pleasant manner and knowledge of the auction process.. I remember her parting comment at the conclusion of the meeting "Don't worry , we will look after you" which, as events unfolded proved to be no idle gesture. As time went on I became even more impressed with her pleasant manner, professionalism, and efficiency. Julie is very competent at her work and more importantly enjoys doing it well which undoubtedly led to the very satisfactory conclusion. Thank you julie

Brian · 2 March 2017

Agent replied · 15 March 2017

Hi Brian Thank you very much for your kind review I hope you are well. Kindest regards Julie

5/5

View Agents
Buyer

Dawsons Property Auction

I am a first time buyer and after considerable searching I came across a property advertised through Dawsons auctions. Being first time buyers we were very apprehensive of going down the auction route to purchase our first property. After much research on the property and the auction process itself (don’t just watch homes under the hammer!) My wife and I decided it had enough potential to make a great family home so decided to go with the plunge and thankfully were successful in the auction. I would highly recommend using Dawsons auction to buy your next property if you believe that is suitable for you; they are quite simply the friendliest auction staff, especially Julie Lawry and Robyn Lewis who were both a pleasure to deal with in all my conversations and dealings with them. Keep up the excellent work!

Shabbir · 27 February 2017

Agent replied · 28 February 2017

Thank you Shabbir a lovely review most appreciated.

5/5

View Agents
Seller

A first Class Professional Service

Dealing with Dawsons Auctions was effortless on my part. All the hard work was done by the wonderful ladies, Julie and Robyn who provided a first class professional service from start to finish. The whole experience was easy due to the commitment of Julie and Robyn who guided me through the process and fully updated me along the way. I highly recommend Dawsons Auctions who provided an excellent service and I will not hesitate in using their quality service in the future.

Paul · 11 August 2016

Agent replied · 15 August 2016

Dear Paul Thanks you so much for your lovely review.so appreciated. All the very best for the future. Kind regards, Julie

5/5

View Agents
Seller

Exellent Prompt, Efficient, Professional Service

I would like to recommend Dawsons to anyone wishing to sell or buy property. The ladies I dealt with were brilliant they are Julie and Robyn. I was kept informed on a regular basis as to the progress of the sale of my house. I received good sound advice from both Julie and Robyn in relation to the sale and would always get back to me on the same day with answers to any questions I had. I would highly recommend Dawsons Auctions to any one wishing to sell property, thank you for all you have done Julie and Robyn, Kind regards Walford

Walford · 29 July 2016

Agent replied · 15 March 2017

Hi Walford I hope you and your family are well. I wish you all the best for the future Kind regards Julie

5/5

View Agents
Seller

Property Sold Pre-Auction for an Excellent Price!

Sold Property Pre-Auction through Dawsons Auction Team and we can't thank Julie and Robin enough, they have been a couple of absolute diamonds throughout this, at times, extremely challenging process, but they've shown true professionalism at all times. Both of whom have been patient and understanding way above and beyond any reasonable call of duty!!! We were kept informed every step of the way with regular updates by email and phone. Rght from the beginning each step of the process was explained clearly and precisely in a warm friendly and professional manner. Once again a Massive thank You to Julie and Robin. Best Wishes, Ian and Paula.

Ian · 28 July 2016

Agent replied · 29 July 2016

Dear Ian and Paula Many thanks for your lovely review it is most appreciated. Kindest regards Julie

5/5

View Agents
Buyer

Very Professional

Julie was more than just helpful I was able to get hold of her very quickly and sort out any problems especially with regard to information for solicitors. She helped me exchange within 8 working days. to secure the property I was buying. I had access to her through her office or mobile and my emails were always replied to promptly. Without her help I would never have been able to secure the property as quickly. She helped take a lot of stress out of the buying process. I would recommend her to any future clients.

Gerard · 24 March 2016

Agent replied · 15 March 2017

Hi Gerald I hope you are well Good luck for the future Julie

5/5

Google

Diane has helped me so much as I had some difficulties with renting . She was so helpful, really engaging and quick with responses. She went above and beyond and I can’t thank her enough for how amazing she’s been!

Megan · 27 December 2025

Agent replied · 27 August 2026

Thank you for sharing such kind feedback and awarding us 5 stars. We’re delighted to hear that Diane was able to support you so effectively during your rental process. Her helpfulness, engaging approach, and quick responses are qualities we’re very proud of, and it’s wonderful to know she went above and beyond to make the experience easier for you.

5/5

View Agents
Seller

Five star service from Julie

We would like to thank Julie and Lynda for the excellent service we received when selling our mother's home recently. Not only were they knowledgeable and helpful but when numerous problems arose and we clearly had huge issues to sort out, it was Julie who guided and advised us through the auction process. Julie went above and beyond the call of duty to sell our house and provided us with reassurance and support making dozens of phone calls and emails on our behalf! We can't thank her enough for what she did for us during a very stressful sale and would highly recommend Julie and the auction team in the future!

Claire · 10 March 2016

Agent replied · 15 March 2017

Thank you again for the very kind review which is still available on Rateragent. If you do require further assistance in the future please do not hesitate to contact us. Dawsons Auction Team

5/5

View Agents
Seller

Julie (Auction) Lawry ++++++!

Julie & Linda were so helpful & professional in handling the auction of my Mothers home. Julie talked me through all the process, explained everything and totally understood what I was having to undertake! As Mum's house had to be sold to pay for her full care in a Home. (Something I hope, you readers do not have to do), but it happens! As I have never been to an auction before, I was so pleased to see Julie who reassured me with a smiling welcome. Thank you, Julie, Linda, Andrea & the Dawson's Team. Wishing you all another successful year!

Wendy · 25 February 2016

Agent replied · 15 March 2017

Thank you again for the very kind review which is still available on Rateragent. If you do require further assistance in the future please do not hesitate to contact us. Dawsons Auction Team

5/5

View Agents
Seller

Excellent service

Didn't have much of a understanding on where to go about selling my property but I tried the auction route and see where I would go , after speaking to Dawson's auction department within 2 days I had a appointment for a valuation on my property. My telephone conversation was really pleasant bubbly and warm . During the visit at my home I was greeted by Julie Lawry which was amazing any questions I had she was always happy to answer regardless how long it took me to understand everything . Stretched that extra mile for me which I was very grateful for and stuck by me all the way through the sale . Amazing team recommend to anyone

Daniel · 30 November 2015

Agent replied · 15 March 2017

Hi Daniel Thank you again for placing a review on Rateragent which is still available for the public to view. If we can of further assistance anytime in the future please do not hesitate to contact us. Kind regards Dawsons Auction Team

5/5

View Agents

Julie Lawry - Dawsons, Swansea

I have met with Julie Lawry on a number of occasions over the last 8 years, at various ‘open houses’ for Auction properties. Even if I have been delayed or there were many other people viewing, Julie was always upbeat and helpful. In April 2015 I enquired through Dawsons Swansea regarding an Auction property The Old Toll House, Gower Road. My first contact was with Julie. After an initial viewing of the property on a bitterly cold afternoon, in a house with no heating and in need of a great deal of work, it was obvious that Julie was an excellent negotiator. Calm, methodical and above all patient. She withstood the hour long viewing necessary on such a large and challenging property. She was very helpful with all of the detailed questions that were thrown at her. Having decided to put in an offer, the following day, Julie once again stepped up to the mark and explained the background details re the vendors situation. With this information to hand I was once more guided through the whole process of purchase by Julie and felt confident throughout that the information given by her was accurate. Her professionalism was second to none and she truly deserves recognition for this.

Ben · 30 October 2015

Agent replied · 15 March 2017

Hi Ben Are you still looking for auction properties? Kind regards Julie

5/5

View Agents
Seller

Excellent, professional and friendly service!

We were delighted with the very professional and friendly service provided by Julie at Dawsons. So many companies these days just take your money and run! But not Julie! - She is one of those rare people who really does care for her customers and will go the extra mile to look after them and treat them with genuine warmth and reassurance through a difficult and unfamiliar process. We consider ourselves lucky to have had so much help and support with the auction of our property. Look no further - she is a gem! Thank you so much Julie!

Fiona · 20 October 2015

Agent replied · 15 March 2017

Thank you again for the very kind review which is still available on Rateragent. If you do require further assistance in the future please do not hesitate to contact us. Dawsons Auction Team

5/5

View Agents
Seller

A huge help during auction process

We had to resort to an auction for selling my elderly mother's Swansea property after survey problems - Julie patiently guided us through the auction process, and was thoroughly helpful and sensitive to what could have been a difficult situation. She was flexible to our needs as the seller and kept in contact with regular progress updates. In the end, she secured a pre-auction sale at a satisfactory price - very happy to recommend her to other potential sellers.

Bryan · 5 October 2015

Agent replied · 15 March 2017

Hi Bryan I hope you are all well. Just to wish you all the very best for the future Julie

5/5

Google

As landlord, we unfortunately had some trespasser occupied our property for a period of time. Kane and Jonathan has been very supportive and doing a great job getting the trespasser out from the property. …

Ying · 27 August 2025

5/5

Google

Dawsons found me a house after I had been looking for a long time, I felt like they were really trying to help me. I put in an offer without even seeing the house because I was desperate! And was very happy with the house and the service all the way through.

Marion · 13 May 2023

Agent replied

Dear Marion Many thanks for your 5 star review and positive feedback for the team. We know how difficult the experience can be so we aim to deliver nothing but exceptional customer service to all our clients. We are so pleased that you were happy with our service! Please do not hesitate to contact us if we can be of further assistance Best wishes Kerry & the Swansea team

5/5

View Agents
Seller

Fantastic Sales team

I can't rate the sales team highly enough.. Alison Williams was the consummate professional and made me feel that I was always her number 1 priority, a special talent when the whole team are so busy! Whenever I called the office the notes on file from all the staff were comprehensive meaning there was great continuity of service throughout the entire sale process.. I definitely recommend using Dawsons if you're planning on selling or buying a property.

Amanda · 13 October 2016

Agent replied · 14 October 2016

Dear Amanda thank you so much for taking the time to write this review, it was a pleasure dealing with you and to help you sell your property. Kind regards Lorraine, Alison and the rest of the team at Dawsons Swansea.

5/5

View Agents
Seller

Wonderful support throughout sale

I can highly recommend this branch of Dawson's. During a rather emotional upsetting time of selling my house due to a relationship break down the girls were nothing but supportive, helpful, reassuring, and answering any questions. Selling a house is a stressful time and with the guidance of Alison Williams and Lorraine constantly updating me and assuring it was all in hand was a great relief. Many thanks girls an assist to your company!!

Rebecca · 6 October 2017

Agent replied · 12 October 2017

Dear Rebecca thank you so much for taking the time to write a review, good luck with the future. Kind regards Lorraine and the team

5/5

Google

Helen gets a quick response for my queries. I'm very satisfied with her explanation. She did an excellent job by giving me some professional opinion. As an landlord, I would lile to work with Helen.

Cathy · 27 December 2025

Agent replied · 27 August 2026

Thank you, Cathy, for your kind words and 5-star rating. We’re delighted to hear that Helen’s quick responses, clear explanations, and professional opinions have given you confidence in working with her. Her dedication and expertise are qualities we’re very proud of, and it’s wonderful to know they made such a positive impression.

5/5

Google

Professional and efficient lettings service. Jack was great and very helpful.

Nick · 13 April 2025

Agent replied · 25 October 2024

Good afternoon Nick Thank you for taking the time to leave us a 5-star review over the weekend. We are delighted to hear that you found our lettings service professional and efficient. Jack will be thrilled to know his efforts were appreciated and that he could be of help. We hope you settle in well to your new home. If you need any further assistance or have any questions, please don't hesitate to reach out, we would be happy to help. Best regards, Jade and the Swansea Lettings Team

5/5

View Agents
Buyer

An excellent service

Julie, in her role as Auctions Manager, oversaw the sale of a property we recently purchased under auction terms and conditions.. Julie was a pleasure to deal with, was always available to help, and went beyond expectations to provide a first class service.. Her communication was excellent and we always had extremely prompt replies to any correspondence - often within minutes. Julie went out of her way to help fulfil our requests. Highly recommended.

Lucie · 28 September 2015

Agent replied · 15 March 2017

Hi Lucie I hope you are now settle in your new home. Good luck for the future Julie

1/5

Trustpilot

What a dreadful business

What a dreadful business. Drove up from Cardiff to view a flat to rent only to find that it wasn’t available. I have since realised it’s a trick to get you to meet up with them in Oder for them to offer you what they actually have to rent . So the flat on show is fictional. However, I did go and see two of these other flats and I did like one of them. I told them I would take it . They never phoned or emailed back. Absolutely shoddy service.

Timothy · 7 August 2025

5/5

View Agents
Seller

Julie and Robyn gave outstanding support for a difficult sale

Our holiday bungalow on the Gower was sold by auction, Julie, Robyn and the team gave us 100% support when our sale failed at the first attempt, finally selling at the 3rd try. We cannot thank them enough, nothing was ever too much trouble, they were friendly, efficient and always available when we needed them. We cannot recommend them too highly and in fact have already done so to other holiday home owners.

KEN · 15 August 2016

Agent replied · 15 March 2017

Hi We hope you are well and we wish you all the very best for the future. Kind regards Julie

5/5

Google

We have found Adam and the team at Manning Staintons Letting department extremely helpful and efficient especially most recently when dealing with a problem with our boiler. They contacted the engineers who attended within 30 minutes and resolved the issue. Great service.

Karen · 23 August 2023

Agent replied · 23 August 2026

Happy to hear you are pleased with our service - best wishes😊 …

5/5

Google

I would personally like to thank Bobbie Brockbank who has been dealing with the end of tenancy for one of our flats, the whole experience was very professional and I was impressive by the swiftness of responses we were given, sadly something that you rarely see in this climate. Many thanks once again.

Dianne · 23 August 2022

Agent replied · 23 August 2026

Thanks Dianne, we're pleased to hear you had such a great experience!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dawsons's Google reviewsLeave Dawsons a review

Questions about Dawsons Swansea Sales

How many reviews does Dawsons Swansea Sales have?

Dawsons's Swansea office has 375 reviews across four platforms: 266 on Google, 10 on Facebook (across the whole business), 85 on View Agents, 14 on Trustpilot (across the whole business).

What is Dawsons Swansea Sales's rating?

Dawsons Swansea Sales is rated 4.3 out of 5 across all 375 reviews, and 4.2 out of 5 on Google from 266 reviews.

What do sellers say about Dawsons Swansea Sales?

52 reviews from sellers, rated 5.0 out of 5 on average. For example, Angela wrote: "Julie, Corey and Nicola (auction team) provided an exceptional service with quick and satisfactory results. From the very start of the process they provided all ..."

What do buyers say about Dawsons Swansea Sales?

26 reviews from buyers, rated 5.0 out of 5 on average. For example, Angharad wrote: "From the very offset everything was perfect from the initial viewing your agent really sold me my new home - with a superb location and considering a cracking ..."

Where is Dawsons's Swansea office?

Dawsons Swansea Sales, 11 Walter Road, Swansea, SA1 5NF.

The Trusted Agent

Is this your office? Claim your page.