5/5
GoogleAbbey did a great job selling our property. A friendly efficient team.
Trusted Agent profile · Swansea
Verified
Dawsons Swansea Sales reviews
★★★★★
375 reviews across 4 platforms
11 Walter Road, Swansea, SA1 5NF
Part of Dawsons, see every office.
Dawsons's office in Swansea, at 11 Walter Road, is rated 4.3 out of 5 across 375 reviews on four platforms, including 266 Google reviews rated 4.2.
266
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
85
Reviews on The Trusted Agent
This office
14
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers52 reviews
Julie, Corey and Nicola (auction team) provided an exceptional service with quick and satisfactory results. From the very start of the process they provided all ...Read all 52 from sellers
Buyers26 reviews
From the very offset everything was perfect from the initial viewing your agent really sold me my new home - with a superb location and considering a cracking ...Read all 26 from buyers
Landlords1 review
Lorraine and the team at Dawsons gave us excellent service selling our property from the first meeting to the final sale, we were informed of every viewing and ...Read the review from landlords
About Dawsons Swansea
Property Experts & Nationwide Relocation Specialists Dedicated and experienced specialists in Sales, Lettings, Surveys, Valuations, Auctions, Land & New Homes. Without a doubt, the leading Independent Estate Agency with branches covering Swansea, Gower, Llanelli and Carmarthenshire.
Reviews
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
Google1/5
FacebookDidn’t have a good experience buying or selling with Dawson’s, wouldn’t recommend to anyone. Friends have had similar experiences, disappointing.
Agent replied
Hello Gwenno Sorry to hear you feel you didn’t have a good experience with us. It would be great if we had the chance to discuss your experience directly with you so we can ensure that such issues would not arise again. We take complaints and poor c…See more
5/5
The Trusted AgentRecent home purchase
We had an excellent service from Dawsons Walters Rd branch.Staff were helpful knew each other's business if a staff member was unavailable and more so give us invaluable recommendations.This included a surveyor,solicitor to deal with our conveyancing,local gas inspector and damp proof expert.. They were absolutely fantastic and patient with us as first time investors. Thank you Dawsons.
1/5
GoogleNo feedback to community issues. I am a neighbour of a property let by Dawsons. I have contacted them repeatedly regarding issues. All I have asked for is feedback regarding a boundary issue. Every time they assure me that they will get back to me but never do.
5/5
The Trusted AgentExcellent professional service
What a fantastic team! Everyone I had any contact with in the office was always very professional and helpful. Thank you one and all
Agent replied · 6 March 2017
Thank you for taking the time to write such lovely words, it is great to read we have helped in what can be a very trying process, thank you again.
1/5
GoogleSorry to hear of your experience, our team in Swansea would like the opportunity to speak to you further on this and ask if you can email our branch directly on rsw@dawsonsproperty.co.uk or by phone 01792 301000 to discuss your experience further we would be grateful. Thanks
5/5
GoogleThey are the only Agent that call you back. Very friendly and helpful.
Agent replied
Thank you, it's lovely to have some great feedback for the team and with a 5* review to boot, very much appreciated. Naomi (Marketing)
1/5
GoogleDo not use dawsons...
Agent replied
Good Afternoon. Whilst we are grateful you have taken the time to provide us with a 1* review, our Swansea lettings team would really like the opportunity to speak to you further on your comment and review and ask if you can email our branch directly on rsw@dawsonsproperty.co.uk or by phone 01792 301000 to discuss your experience further we would be grateful. Thanks
5/5
GoogleVery supportive estate agent.
5/5
GoogleAs someone who bought a property through you, I just wanted to put on record how much I appreciated the service that you gave to the seller! Because you were superb. …
5/5
The Trusted AgentSimple, Hassle Free Sale!
We were selling a family home under difficult circumstances. Dawsons delivered everything that they had promised and handled any queries that we had along the way with sincerity and quickly. I wouldn't hesitate to recommend them to anyone looking to buy or sell in the Swansea area.
5/5
GoogleAdam kemp is our property manager and he always provides a great service, is very efficient and helps straight away with any problems the tenants have. Highly recommend.
5/5
GoogleRating only, no written review.
Agent replied · 2 October 2026
Thank you so much for your 5-star rating! We really appreciate you taking the time to leave your feedback. Your support is very much appreciated by the whole Swansea Lettings team. Thanks again Jade and the Swansea Lettings Team
5/5
The Trusted AgentCould not have done more
A very friendly and professional service. From the start to the end they were able to answer all of my questions and support me through the process. I cant think of any way in which they could have performed better, or improved their service.
5/5
GoogleRating only, no written review.
Agent replied · 18 September 2026
Thank you so much for your 5-star rating! We really appreciate you taking the time to provide this for us. It’s lovely to know you have had a positive experience with our team here in Swansea Lettings. Jade Lettings Manager Dawsons Swansea Lettings
4/5
GoogleThank you so much for taking the time and providing us with a 4* review. It is great for the team and for the future customers reviewing our services online. Much appreciated. Naomi (Marketing).
5/5
The Trusted Agentamazing service
very happy with the service provided efficient and professional
Agent replied · 12 October 2017
Dear Leiha thank you so much for taking the time to write a review. We wish you every success in the future. Kind regards Lorraine and the team
5/5
The Trusted AgentFriendly, professional, helpful
Buying from outside the area could have been difficult but the team at Dawsons made it easy. They were friendly and professional and were happy to take time to answer questions on the phone and to introduce us to the area
5/5
The Trusted AgentI would highly recommend Dawsons
I've found Dawsons to be professional, pro-active and customer oriented. I'm always kept up to date with the latest stock, and deals that match my criteria. I have received fantastic up-to-date information with regards to the market, and locations of interest.
1/5
GoogleRating only, no written review.
Agent replied · 21 August 2026
Thank you for your feedback. We are sorry to see your 1-star review, and would welcome the opportunity to look into your concerns further and ask that you please contact us directly via email to info@dawsonsproperty.co.uk with more information, including your name and details of your experience, so that we can investigate and respond appropriately. Kind regards, Swansea Lettings Team
5/5
GoogleA really professional service from Kay and Kimberley. It was a very quick turnaround from getting the property on the market to finding a tenant. I would highly recommend both Kay and Kimberley to other landlords.
5/5
GoogleThank you kindly for your 5* review of our Swansea lettings team recently, the team work hard to ensure their reviews are of the highest standard. Thank you again.
5/5
GoogleGood Afternoon Thank you for the 5* Review, our Swansea lettings team are extremely grateful. Kind Regards, Jade and the Swansea Lettings Team
4/5
GoogleThank you so much for taking the time to provide us with a 4* review, our Swansea lettings team will very much appreciate it. Naomi (Marketing).
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dawsons Swansea Sales
What do sellers say about Dawsons Swansea Sales?
52 reviews from sellers, rated 5.0 out of 5 on average. For example, Angela wrote: "Julie, Corey and Nicola (auction team) provided an exceptional service with quick and satisfactory results. From the very start of the process they provided all ..."
What do buyers say about Dawsons Swansea Sales?
26 reviews from buyers, rated 5.0 out of 5 on average. For example, Angharad wrote: "From the very offset everything was perfect from the initial viewing your agent really sold me my new home - with a superb location and considering a cracking ..."
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Send Dawsons Swansea Sales a message.
