2/5
Went to Dawson's when my partner and I were looking for somewhere to rent and personally I wouldn't recommend. I saw around 5-6 properties with them over two appointments. …

Trusted Agent profile · Swansea
Verified
★★★★★
375 reviews across 4 platforms
11 Walter Road, Swansea, SA1 5NF
Part of Dawsons, see every office.
Dawsons's office in Swansea, at 11 Walter Road, is rated 4.3 out of 5 across 375 reviews on four platforms, including 266 Google reviews rated 4.2.
266
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
85
Reviews on View Agents
This office
14
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Julie, Corey and Nicola (auction team) provided an exceptional service with quick and satisfactory results. From the very start of the process they provided all ...Read all 52 from sellers
From the very offset everything was perfect from the initial viewing your agent really sold me my new home - with a superb location and considering a cracking ...Read all 26 from buyers
Lorraine and the team at Dawsons gave us excellent service selling our property from the first meeting to the final sale, we were informed of every viewing and ...Read the review from landlords
Property Experts & Nationwide Relocation Specialists Dedicated and experienced specialists in Sales, Lettings, Surveys, Valuations, Auctions, Land & New Homes. Without a doubt, the leading Independent Estate Agency with branches covering Swansea, Gower, Llanelli and Carmarthenshire.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
2/5
Went to Dawson's when my partner and I were looking for somewhere to rent and personally I wouldn't recommend. I saw around 5-6 properties with them over two appointments. …
4/5
Thank you for providing our Swansea lettings team with a 4* review, this is very greatly appreciated. Kind regards Naomi - Marketing
1/5
Rating only, no written review.
Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)
5/5
Rating only, no written review.
Thank you so much for your 5-star rating, we really appreciate you taking the time to share your feedback. We are so pleased we can help with your upcoming move and are delighted your experience with us so far has been a positive one. The team and I look forward to handing over the keys and supporting you as you settle into your new apartment in the coming weeks. If there’s anything you need before move-in day, please don’t hesitate to get in touch. Best wishes, Jade and the Swansea Lettings Team
1/5
Rating only, no written review.
Good afternoon Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)
5/5
excellent service
Thank you very much for the 5-star review and for your kind comments about our service we appreciate it. We are pleased to have assisted you in securing your new property and are happy to hear everything has gone smoothly so far. As your move-in day approaches, please be assured we will be on hand to make the process as straightforward as possible. If there’s anything at all you’d like to clarify before you collect the keys, just let us know, we are always happy to help. Kind regards, Gethin Swansea Lettings Team
1/5
Worst agent ever, using forged signature just to get money out of the tenant. Avoid at all cost
5/5
Thank you for our 5* review, our Swansea lettings team will very much appreciate it. Naomi (Marketing).
5/5
Good people good service I like them it's best agents in Swansea so far....all staff are great aswell.
5/5
Very helpful and good comunnication
Fantastic comunication through out the period of our sale, advise given when needed and all questions answered. Nothing was too much trouble. Would definatly recomend.
5/5
Rating only, no written review.
Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. Kelly has enjoyed helping you secure your new home here in Swansea, and we wish you every happiness as you settle in and start this new chapter. If there’s anything you need along the way, we are always here to help. Kind regards, Jade and the Swansea Lettings Team
5/5
Rating only, no written review.
Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. It’s been a pleasure helping you secure your new home, and we wish you every happiness as you settle in. If there’s anything you need along the way, our team is always here to help. Kind regards, Jade and the Swansea Lettings Team
5/5
Good people good service I like them it's best agents in Swansea so far....all staff are great aswell.
5/5
Rating only, no written review.
Thank you, Ghobad, for your 5-star rating. We’re delighted to know you had a positive experience with Qube Residential. Providing excellent service and support is always our priority, and it’s wonderful to see this reflected in your feedback
5/5
Cote, Bampton, house sale I live in London now, and there has been several thousand pounds worth of work …
5/5
Rating only, no written review.
Thank you so much for your 5-star rating, we are extremely grateful for you taking the time to share your support. It’s been a pleasure helping you secure your new home, and we look forward to welcoming you as a tenant with Dawsons. Thanks again Jade
4/5
Worked tirelessly
Worked tirelessly for both seller and purchaser and always made themselves available thanks to sian Natalie and helen
5/5
Excellent agent
Thanks for the review Guy, I'm glad we got it through within the desired time frame. Good work by all involved!
5/5
Rating only, no written review.
Thank you for your 5 star review Bernard. We were delighted to see the sale reach a successful conclusion.
1/5
Rating only, no written review.
Hi Jamie, Thank you for taking the time to leave a review. We’ve checked our records and cannot find any tenancy or client relationship with you at Qube Residential. If you could kindly contact jonathan@quberesidential.com, I’d appreciate … More
5/5
Rating only, no written review.
Thank you so much for your 5-star rating and for choosing to rent through Dawsons. We're so pleased to hear you're happy with the service you've received so far. Settling into a new home is such an exciting time, and we're always here if you need anything along the way. Wishing you all the best in your new place. Swansea Lettings Team Dawsons Estate Agents
5/5
Rating only, no written review.
Thank you so much for the 5-star rating. We are delighted you had a positive experience with us here in the Swansea lettings team. If you ever need anything in the future, we're always here to help with all things property. Thanks again for taking the time to provide this review. Jade and the Swansea Lettings Team
1/5
Don't rent with them.
5/5
Excellent customer service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
52 reviews from sellers, rated 5.0 out of 5 on average. For example, Angela wrote: "Julie, Corey and Nicola (auction team) provided an exceptional service with quick and satisfactory results. From the very start of the process they provided all ..."
26 reviews from buyers, rated 5.0 out of 5 on average. For example, Angharad wrote: "From the very offset everything was perfect from the initial viewing your agent really sold me my new home - with a superb location and considering a cracking ..."