Trusted Agent profile · Swansea

Verified

Dawsons Swansea Sales reviews

4.3

★★★★★ Great

375 reviews across 4 platforms

11 Walter Road, Swansea, SA1 5NF

Part of Dawsons, see every office.

Dawsons's office in Swansea, at 11 Walter Road, is rated 4.3 out of 5 across 375 reviews on four platforms, including 266 Google reviews rated 4.2.

Google logo

4.2 / 5

266

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

85

Reviews on View Agents

This office

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Swansea

Property Experts & Nationwide Relocation Specialists Dedicated and experienced specialists in Sales, Lettings, Surveys, Valuations, Auctions, Land & New Homes. Without a doubt, the leading Independent Estate Agency with branches covering Swansea, Gower, Llanelli and Carmarthenshire.

Reviews

Every review we hold for the Swansea office, from every platform, shown as written. First names only.

2/5

Google

Went to Dawson's when my partner and I were looking for somewhere to rent and personally I wouldn't recommend. I saw around 5-6 properties with them over two appointments. …

Alice · 13 May 2018

4/5

Google

Thank you for providing our Swansea lettings team with a 4* review, this is very greatly appreciated. Kind regards Naomi - Marketing

Angela · 30 March 2021

1/5

Google

Rating only, no written review.

Sophia · 9 April 2026

Agent replied · 13 April 2026

Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)

5/5

Google

Rating only, no written review.

Ray · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your 5-star rating, we really appreciate you taking the time to share your feedback. We are so pleased we can help with your upcoming move and are delighted your experience with us so far has been a positive one. The team and I look forward to handing over the keys and supporting you as you settle into your new apartment in the coming weeks. If there’s anything you need before move-in day, please don’t hesitate to get in touch. Best wishes, Jade and the Swansea Lettings Team

1/5

Google

Rating only, no written review.

Zari’s · 13 March 2026

Agent replied · 13 April 2026

Good afternoon Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)

5/5

Google

excellent service

Joseph · 13 March 2026

Agent replied · 13 April 2026

Thank you very much for the 5-star review and for your kind comments about our service we appreciate it. We are pleased to have assisted you in securing your new property and are happy to hear everything has gone smoothly so far. As your move-in day approaches, please be assured we will be on hand to make the process as straightforward as possible. If there’s anything at all you’d like to clarify before you collect the keys, just let us know, we are always happy to help. Kind regards, Gethin Swansea Lettings Team

1/5

Google

Worst agent ever, using forged signature just to get money out of the tenant. Avoid at all cost

Jimmy · 13 May 2021

5/5

Google

Thank you for our 5* review, our Swansea lettings team will very much appreciate it. Naomi (Marketing).

Leanne · 30 March 2021

5/5

Google

Good people good service I like them it's best agents in Swansea so far....all staff are great aswell.

Ayad · 26 November 2020

5/5

View Agents
Seller

Very helpful and good comunnication

Fantastic comunication through out the period of our sale, advise given when needed and all questions answered. Nothing was too much trouble. Would definatly recomend.

Stacey · 12 October 2015

5/5

Google

Rating only, no written review.

Danielle · 13 January 2026

Agent replied · 13 April 2026

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. Kelly has enjoyed helping you secure your new home here in Swansea, and we wish you every happiness as you settle in and start this new chapter. If there’s anything you need along the way, we are always here to help. Kind regards, Jade and the Swansea Lettings Team

5/5

Google

Rating only, no written review.

Jazmin · 13 January 2026

Agent replied · 13 April 2026

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. It’s been a pleasure helping you secure your new home, and we wish you every happiness as you settle in. If there’s anything you need along the way, our team is always here to help. Kind regards, Jade and the Swansea Lettings Team

5/5

Google

Good people good service I like them it's best agents in Swansea so far....all staff are great aswell.

Abdalla · 13 May 2020

5/5

Google

Rating only, no written review.

Ghobad · 27 December 2025

Agent replied · 27 August 2026

Thank you, Ghobad, for your 5-star rating. We’re delighted to know you had a positive experience with Qube Residential. Providing excellent service and support is always our priority, and it’s wonderful to see this reflected in your feedback

5/5

Google

Cote, Bampton, house sale I live in London now, and there has been several thousand pounds worth of work …

Simon · 29 August 2015

5/5

Google

Rating only, no written review.

Owain · 13 November 2025

Agent replied · 13 April 2026

Thank you so much for your 5-star rating, we are extremely grateful for you taking the time to share your support. It’s been a pleasure helping you secure your new home, and we look forward to welcoming you as a tenant with Dawsons. Thanks again Jade

4/5

View Agents
Buyer

Worked tirelessly

Worked tirelessly for both seller and purchaser and always made themselves available thanks to sian Natalie and helen

Abi · 19 April 2017

5/5

Google

Excellent agent

Guy · 29 August 2025

Agent replied · 29 August 2026

Thanks for the review Guy, I'm glad we got it through within the desired time frame. Good work by all involved!

5/5

Google

Rating only, no written review.

Bernard · 29 August 2025

Agent replied · 29 August 2026

Thank you for your 5 star review Bernard. We were delighted to see the sale reach a successful conclusion.

1/5

Google

Rating only, no written review.

Dimitra · 27 August 2025

Agent replied · 27 August 2026

Hi Jamie, Thank you for taking the time to leave a review. We’ve checked our records and cannot find any tenancy or client relationship with you at Qube Residential. If you could kindly contact jonathan@quberesidential.com, I’d appreciate … More

5/5

Google

Rating only, no written review.

Jon · 13 July 2025

Agent replied · 13 April 2026

Thank you so much for your 5-star rating and for choosing to rent through Dawsons. We're so pleased to hear you're happy with the service you've received so far. Settling into a new home is such an exciting time, and we're always here if you need anything along the way. Wishing you all the best in your new place. Swansea Lettings Team Dawsons Estate Agents

5/5

Google

Rating only, no written review.

Mmesomachi · 13 July 2025

Agent replied · 13 April 2026

Thank you so much for the 5-star rating. We are delighted you had a positive experience with us here in the Swansea lettings team. If you ever need anything in the future, we're always here to help with all things property. Thanks again for taking the time to provide this review. Jade and the Swansea Lettings Team

1/5

Google

Don't rent with them.

Jen · 11 February 2020

5/5

Google

Excellent customer service

Kim · 13 May 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dawsons's Google reviewsLeave Dawsons a review

Questions about Dawsons Swansea Sales

What do sellers say about Dawsons Swansea Sales?

52 reviews from sellers, rated 5.0 out of 5 on average. For example, Angela wrote: "Julie, Corey and Nicola (auction team) provided an exceptional service with quick and satisfactory results. From the very start of the process they provided all ..."

What do buyers say about Dawsons Swansea Sales?

26 reviews from buyers, rated 5.0 out of 5 on average. For example, Angharad wrote: "From the very offset everything was perfect from the initial viewing your agent really sold me my new home - with a superb location and considering a cracking ..."

The Trusted Agent

Is this your office? Claim your page.