Trusted Agent profile · Swansea

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Dawsons Swansea Sales reviews

4.3

★★★★★ Great

375 reviews across 4 platforms

11 Walter Road, Swansea, SA1 5NF

Part of Dawsons, see every office.

Dawsons's office in Swansea, at 11 Walter Road, is rated 4.3 out of 5 across 375 reviews on four platforms, including 266 Google reviews rated 4.2.

Google logo

4.2 / 5

266

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

85

Reviews on View Agents

This office

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Swansea

Property Experts & Nationwide Relocation Specialists Dedicated and experienced specialists in Sales, Lettings, Surveys, Valuations, Auctions, Land & New Homes. Without a doubt, the leading Independent Estate Agency with branches covering Swansea, Gower, Llanelli and Carmarthenshire.

Reviews

Every review we hold for the Swansea office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Jodie · 13 April 2025

Agent replied · 25 October 2024

Thank you for your feedback. It is a shame to hear that your experience didn't meet your expectations. At Dawsons, we strive to provide the best service possible, and we’d like to understand your perspective, if you would like to provide us with any information please feel free to email info@dawsonsproperty.co.uk so we can address any concerns and work towards a resolution. Best regards, The Dawsons Team

4/5

Google

Rating only, no written review.

Khristian · 13 April 2025

Agent replied · 10 January 2025

Thank you so much for the 5-star rating. Your support means a great deal to the Swansea Lettings team. Best regards, The Dawsons Swansea Lettings Team

5/5

Google

Rating only, no written review.

SAM · 13 April 2025

Agent replied · 25 October 2024

Hi Sam Thank you so much for the 5-star rating this weekend, we are so pleased to know you had a positive experience with our Swansea Lettings team. Your support and recommendation means the world to us, and if there's anything more we can do for you, please don't hesitate to reach out. Best regards, Laurence and the Swansea Lettings Team

5/5

Google

Rating only, no written review.

Jubin · 13 April 2025

Agent replied · 25 October 2024

Thank you for your 5-star rating. We’re thrilled to know you had a positive experience with us. If there’s anything more we can do for you in the future, don’t hesitate to reach out. Your support means a lot to the team here in our Swansea lettings team Best regards, Jade and the Swansea lettings team

5/5

Google

Rating only, no written review.

Shoaib · 13 April 2025

Agent replied · 25 October 2024

Good afternoon, Thank you so much for your 5-star review this morning. It is great to know that you had a positive experience with us. Thank you for choosing Dawsons. Best regards, Jade and the Swansea Lettings Team

5/5

Google

Rating only, no written review.

Olamide · 13 April 2025

Agent replied · 25 October 2024

Good afternoon Thank you so much for the 5-star rating for us today, we are so grateful for this review for our Swansea Lettings team. Your support and recommendation is important to us, and if there's anything more we can do for you, please don't hesitate to reach out. Best regards, Laurence and the Swansea Lettings Team

5/5

Google

Fantastic house

Felix · 13 April 2025

Agent replied · 10 January 2025

Hello Thank you so much for your 5-star review. We're delighted to hear you're happy with the house. If you need any assistance in the future or have any questions, don't hesitate to reach out to us. Thank you again Jade and the Swansea Lettings Team

5/5

Google

Rating only, no written review.

Ehsan · 13 April 2025

Agent replied · 13 April 2026

Good afternoon Thank you so much for leaving us a 5-star rating, we really appreciate you taking the time to highlight your positive experience with us. Kelly was extremely pleased we were able to secure you a property and we look forward to supporting you throughout your time at the property with us. Thank you Jade and the Swansea Lettings Team

3/5

Google

Rating only, no written review.

Graham · 29 August 2024

5/5

Google

Rating only, no written review.

Alexandra-Maria · 29 August 2024

5/5

Google

Rating only, no written review.

Kylo · 13 May 2024

Agent replied · 4 July 2023

Good Afternoon Kylo Thank you for your 5* rating for our team here in Swansea lettings. If you would like to give any further information to support your review please kindly email info@dawsonsproperty.co.uk. Every single review for the team is really appreciated so thank you once again. Kind Regards Jade and the team in Swansea Lettings.

5/5

Google

Good

Farida · 13 May 2024

Agent replied · 4 July 2023

Hello Farida Thank you for taking the time to leave this 5-Star review for our Swansea Lettings team, your rating means so much to us as a team and we are delighted that we were able to assist you. Kind Regards Jade and the team at Swansea Lettings

5/5

Google

Rating only, no written review.

Olanike · 11 May 2024

Agent replied · 20 July 2023

Hello, Thank you so much for taking the time to leave us with a 5-star rating for our Swansea lettings team, please do not hesitate to contact us further if we can be any further assistance at any time. Kind Regards, Jade and the team at Swansea lettings.

4/5

Google

Rating only, no written review.

Mya · 8 May 2024

Agent replied · 4 August 2023

Hi Mya, Thank you so much for taking the time to leave this 4-star rating for the team here at Swansea Lettings, if you have any further feedback that you would like to pass on to us so we can work to make this 4-star a 5-star in the future please dont hesitate to contact us on info@dawsonsproperty.co.uk Thank you once again for taking the time Kind Regards Jade & the team at Swansea Lettings.

4/5

Google

Rating only, no written review.

Olusola · 8 May 2024

Agent replied · 6 February 2024

Hello and thank you so much for taking the time to leave this 4-star rating for our Swansea Lettings office, we work hard to deliver an excellent customer experience and service and so are delighted that you would rate us with these four stars - If you have any further feedback please email us on info@dawsonsproperty.co.uk Many thanks indeed. Laurence and the team at Swansea Lettings

5/5

Google

Rating only, no written review.

Lydia · 8 May 2024

Agent replied · 19 July 2023

Hello Lydia, Thank you so much for taking the time to leave us with a 5-star rating for our Swansea lettings team, please do not hesitate to contact us further if we can be any further assistance at any time. Kind Regards, Jade and the team at Swansea lettings.

5/5

Google

Rating only, no written review.

Anuj · 8 May 2024

Agent replied · 8 August 2023

Hello Anuj, Thank you so much for taking the time to leave us with a 5-star rating for our Swansea lettings team, please do not hesitate to contact us further if we can be any further assistance at any time. Kind Regards, Jade and the team at Swansea lettings.

5/5

Google

Rating only, no written review.

Fahime · 8 May 2024

Agent replied · 19 August 2023

Hello Fahime, Thank you so much for taking the time to leave us with a 5-star rating for our Swansea lettings team, please do not hesitate to contact us further if we can be any further assistance at any time. Kind Regards, Jade and the team at Swansea lettings.

5/5

Google

Rating only, no written review.

Denis · 8 May 2024

Agent replied · 10 January 2024

Good Afternoon Thank you for your 5* review for our team here in Swansea lettings. If you would like to give any further information to support your review please kindly email info@dawsonsproperty.co.uk. Thanks again. Kind Regards Jade and the team in Swansea Lettings.

5/5

Google

Rating only, no written review.

Paa · 8 May 2024

Agent replied · 10 January 2024

Good Afternoon Thank you for your 5* review for our team here in Swansea lettings. If you would like to give any further information to support your review please kindly email info@dawsonsproperty.co.uk. Thanks again. Kind Regards Jade and the team in Swansea Lettings.

5/5

Google

Rating only, no written review.

Charlie · 8 May 2024

Agent replied · 10 January 2024

Thank you so very much for leaving this 5-star ranking for our team at Swansea Lettings, we work hard to deliver an excellent customer service and experience and so are delighted that we were able to help you on your property journey. Kind Regards Jade and the team at Swansea Lettings

5/5

Google

Rating only, no written review.

Toby · 13 April 2024

Agent replied · 26 March 2024

Good afternoon Thank you kindly for providing our Swansea Lettings team with a 5* review. We do appreciate all the reviews we receive and ensure the teams are made aware. If you would like to share any more information on your experience with us, please feel free to email info@dawsonsproperty.co.uk. Kind regards Marketing Team

1/5

Google

Rating only, no written review.

Suleman · 13 May 2023

Agent replied

Good Morning Thank you for taking the time to provide us with your review recently. We are grateful for all our customers feedback including those of a lower star. Whilst we strive to provide the best possible customer service at al times there are occasions when even 5* agencies are unable to meet customer needs and expectations. With our wealth of staff and the experience they bring we feel we are well placed to provide the best possible customer experience, and would really appreciate you providing us a little more insight into the reasoning for the 1* review you have provided, you can do this by either calling the branch to speak with Jade/Laurence directly on 01792 301000 or email myself at info@dawsonsproperty.co.uk. By providing this information it can assist us in ensuring further customers do not have the same experience. Thanks again from all of us at 'Team Dawsons' Kind regards Naomi (Marketing) on behalf of Jade Kennedy the team at Swansea Lettings.

1/5

Google

Best avoided

Flock · 13 May 2023

Agent replied

Good afternoon Thank you for taking the time to post a review. However, we are unable to locate a record of providing a service to you, or contact from you and we note you have posted the same review for all of our branches across Swansea and Llanelli. Please would you kindly provide some further information and feedback by emailing cat.sollis@dawsonsproperty.co.uk? We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients further validated by the outstanding testimonials we receive, and we take on board all feedback and any suggestions you may have to allow us to continuously improve our customer service. I sincerely look forward to hearing from you. Kind Regards Cat Sollis Senior Digital Operations Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dawsons Swansea Sales

How many reviews does Dawsons Swansea Sales have?

Dawsons's Swansea office has 375 reviews across four platforms: 266 on Google, 10 on Facebook (across the whole business), 85 on View Agents, 14 on Trustpilot (across the whole business).

What is Dawsons Swansea Sales's rating?

Dawsons Swansea Sales is rated 4.3 out of 5 across all 375 reviews, and 4.2 out of 5 on Google from 266 reviews.

What do sellers say about Dawsons Swansea Sales?

52 reviews from sellers, rated 5.0 out of 5 on average. For example, Angela wrote: "Julie, Corey and Nicola (auction team) provided an exceptional service with quick and satisfactory results. From the very start of the process they provided all ..."

What do buyers say about Dawsons Swansea Sales?

26 reviews from buyers, rated 5.0 out of 5 on average. For example, Angharad wrote: "From the very offset everything was perfect from the initial viewing your agent really sold me my new home - with a superb location and considering a cracking ..."

Where is Dawsons's Swansea office?

Dawsons Swansea Sales, 11 Walter Road, Swansea, SA1 5NF.

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