Trusted Agent profile · Swansea Marina · Swansea
Verified
★★★★★
307 reviews across 3 platforms
Unit A, Meridian Bay, Trawler Road, Swansea Marina, Swansea, SA1 1PG
Part of Dawsons, see every office.
Dawsons's office in Swansea Marina, Swansea, at Unit A, is rated 4.7 out of 5 across 307 reviews on three platforms, including 232 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
232
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
65
Reviews on The Trusted Agent
This office
Send Dawsons Marina Sales Lettings & New Homes a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 12 from sellers
We have had quite a few dealings with estate agents over a thirty year period as we have had to buy and sell property seven times. Dawson's Marina take first ...Read all 13 from buyers
I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and ...Read all 21 from landlords
Very enthusiastic to help people and very patient. Laura deals the problems very carful with landlord and renter. Laura is an awfully decent lady. She does ...Read all 12 from tenants
Swansea Marina is situated in the the city’s historic award winning Maritime Quarter and combines the vibrancy of a city centre location with the tranquillity of a waterfront and beach resort. Swing bridges and locks, yachts, boats, listed buildings and sculptures all add to the atmosphere as do cafes, bars, shops and restaurants. Alongside and linked by an iconic Sail Bridge, is SA1, a £138million dockside development. Marina or SA1, there’s so much to do all within walking distance. Water sports on the beach, sailing lessons, cinemas, bowling and nightlife. The City Centre is a vibrant hub with over 230 shops and a fabulous market that’s home to all sorts of local delicacies. The LC, a superb multi-million pound leisure complex and water park is literally a stone’s throw away, as is the National Waterfront Museum telling the story of Wales’ industrial and maritime history, Swansea Museum, the oldest museum in Wales as well as The Dylan Thomas Centre which hosts a permanent exhibition on Dylan Thomas. For sports fans, both Swansea City FC and Ospreys Rugby Club share the majestic Liberty Stadium a short drive away. We are delighted to have been awarded GOLD for 'Letting Agent of the Year 2015', by the Sunday Times.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 64 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentHouse purchase
Whilst purchasing a property in Swansea Marina area I dealt with Kelly Israel and Vivienne Jones of Dawson's, Marina office and could not have had better treatment. Nothing was too much trouble and they were extremely polite and understanding at all times..
Thank you Tom for taking the time to leave a review. We always try to give the best customer experience and will keep you updated on your purchase.
5/5
The Trusted AgentReview of the Letting Team at Dawsons Swansea Marina
Laura and Leon and their team at Dawson's. Swansea Marina office have been looking after my letting requirements for a number of years now and I have nothing but praise for the excellent service that I have received from them. Steve P.
Hi Steve, thank you for your kind and positive comments. We are glad that you are happy with our service and we look forward to working with you for your future lets.
5/5
The Trusted AgentProfessional Letting Agents
I am an Expat living overseas and Dawson's manage a property for me in a very professional manner. I can carry on with my business and life overseas whilst i feel rest assured that everything is being taken care of by Dawson's. Leon is quick to answer queries and action points, and communicates changes clearly, and in the 3 years has managed through different tenants professionally.... Keep up the good work Leon!
5/5
The Trusted AgentLetting team
This is our first time dealing with estate agent for rent. Letting team are so polite and very helpful especial Laura. Without Laura things would have been more difficult , Laura always there for us when we need help and gets things done professionally. Also thank you Lisa who dealing with maintenance for us and not forgetting Leon who is leading professional letting team. Thank you.
5/5
The Trusted AgentSuper Agents
From start to finish a great professional yet very friendly service from the Marina office. Good advice and support. Accompanied viewings and always great at highlighting the best and most interesting features of the property.
Hi Angela, it was always a pleasure to deal with both yourself and your husband. If there is anything in the future we can help with. Please do not hesitate to give us a call.
5/5
The Trusted AgentPurchasing Property.
Found Viv and Kelly to be first class in assisting me with the purchase of an apartment on the Marina. Due to these two I will most definitely use Dawsons again.
Thank you Clive for taking the time to leave a review. I am so pleased that you have had a good experience with our Marina team and hope to assist you when your looking for another property.
5/5
The Trusted AgentExcellent ! What a team, always helpful, friendly and provide very good advice.
Leon &, Laura are a fantastic asset to the Branch, extremely customer focussed and friendly and very efficient too! Nothing is ever too much trouble. Danielle is also very helpful and friendly.
Thank you Denise. We have enjoyed working with you and we look forward to working with you in the future.
5/5
The Trusted AgentExcellent
I had wonderful experience with the team of Dawsons Swansea Marina Branch. Especially, I would like to thank Kelly Israel who alway provides fantastic customer service whenever I have questions.
Thank you for taking the time to review your experience with Dawsons.. It is always nice to have positive feedback about our members of staff.
5/5
The Trusted AgentPeople you can really trust
We have bought two properties with Dawsons Estate Agents in Marina, Swansea. They are truly professional, efficient and throughout. Their agents are knowledgeable and friendly. We won't look elsewhere.
Hi, Myself and the team are so happy you were please with the service you received. We look forward to working with you in the future.
5/5
The Trusted Agent95 South quay
This is a very nice experience to Purchase a roperty. Kelly helped me solve a lot of trouble. Dawson is an amazing intermediary company. XD
Thank you Wenjie for your recent review. I will make sure Kelly has recognition for the service she provided on your recent purchase.
5/5
The Trusted AgentEfficient, meticulous, punctual, understanding, business like, keen to please
I have been a landlord for many years but only since Jan 2014 with Dawson as agent. Very pleased with service so far and if it changes I will rewrite this review as I believe in the merit system where bad service should be punished. . Dawson's have been outstanding so far and I hope to stay with them as my agent indefinitely and I would recommend them very highly thius far.
Barry, thank you for your kind and positive comments. It has been a pleasure working with you and long may it continue.
5/5
The Trusted AgentHigh professionals with very efficient services
I have positive opinion about the agency while letting my appartments. Everything was done quickly and without any problems for me. Mikhail
Thank you for your kind words. We are glad you are happy with our service. We look forward to working with you in the furture.
4/5
The Trusted AgentHelpful and always meet the customers needs
My review to Dawsons based on letting two flats. Laura did her best to help me find what I need.
Hi Turki, Its been a pleasure to deal with you. I am glad we have been able to assist you in finding accommodation for yourself and relatives.
5/5
The Trusted AgentRental Property
Emma and Leon are very helpful and always give sound advice with regard to renting our property
Hi Lynn, Thank you so much for you kind words, myself Leon and the team are very grateful,
5/5
The Trusted AgentDawsons Marina
Dawsons Marina are highly professional and easy to work with. Excellent customer service.
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5/5
The Trusted AgentGood service during sale
Dawson's were supportive during a very lengthy purchase process that saw us waiting about 6 months to get the lease extension that we wanted. Overall the team was easy to communicate with and professional during the sales process. I never felt that they stood in the way of progress or slowed down the sale at any point.
Thankyou for taking the time to leave a review of the services you received by our Dawsons Marina Branch. It was a lengthy process increasing the time on the lease and I am happy that we able to assist with the process to completion. Kind Regards Viv
5/5
The Trusted AgentProfessional and helpful in all their dealings with us
As buyers we found all of the staff we dealt with most helpful. They answered our queries promptly and liaised effectively with their clients, the vendors. The also worked with our solicitors to smooth the transaction. Post-completion, they have still helped us with useful information and contacts and continued taking in mail to forward to the former tenant...
Hi Christohper, thank you for your kind words. We aim to always provide a professional service and steer the sale to a successful conclusion. If there is anything in the future we can help with please give us a call. Best wishes the Marina team.
5/5
The Trusted AgentProfessional and helpful
Everything regarding my experience in finding a property to rent through Dawson's was positive. I communicated with two members of staff, both of whom were kind, genuine and helpful in the manner that they approached their work. I would be entirely confident in approaching Dawson's if I were looking for a new property in the future.
Hi James, we are glad you are settling in to your new home and glad we could be of service. We look forward to dealing with you again in the future.
5/5
The Trusted AgentConsummate professionals
I have used Dawsons in the Marina for many years as a Landlord of a property there and would heartily recommend them to anyone else in the same position. They are the consummate professionals – effective, prompt and polite.
5/5
The Trusted AgentRecent purchase of property in Swansea Marina
The service we received from the staff at the Swansea Marina office was excellent. Lisa was particularly helpful and always available at the end of the phone to assist with any query - totally professional and extremely supportive.
5/5
The Trusted AgentMy Opinion
As a well experienced NHBC builder, having bought and sold many properties over the years, I was pleased that Emma was willing to take on board my opinion and views on marketing strategy. Graham Diment
3/5
The Trusted AgentResponse
Do not have problems with all the staff. Service is good. Only issue is keeping me informed can be a bit of a hit and miss. Fortunately, emails are also sent to my mother in law who tends to be the one that forwards Dawson's correspondence to me.
Hi Constance, we thank you for taking the time to leave a review. As a company Dawsons are always looking for way in which to improve our service. Our Administration team will be in touch with you shortly to update your contact information. We thank you so much for your feedback.
5/5
The Trusted AgentSupport for moving rental accomdation.
The whole team at Dawson’s Marina we’re outstanding in the support, advice and delivery. Second to none and can’t rate them highly enough. Many thanks to the whole team.
5/5
The Trusted AgentProfessional, Personable and timely
Well orchestrated office with an outstanding team. Seamless progression in executing the sequence of steps required to let a property. Proactively informative with clear communications at every stage. A safe set of hands is the lasting impression.
Bertram, thank you very much for your kind and positive comments. We are pleased you are happy with the service and we look forward to working with you in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
12 reviews from sellers, rated 4.8 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
13 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "We have had quite a few dealings with estate agents over a thirty year period as we have had to buy and sell property seven times. Dawson's Marina take first ..."
21 reviews from landlords, rated 4.8 out of 5 on average. For example, Martin wrote: "I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and ..."
12 reviews from tenants, rated 4.9 out of 5 on average. For example, Yang wrote: "Very enthusiastic to help people and very patient. Laura deals the problems very carful with landlord and renter. Laura is an awfully decent lady. She does ..."
Yes. Dawsons Marina Sales Lettings & New Homes won Trusted Agent in The Trusted Agent 2026 awards.
Send Dawsons Marina Sales Lettings & New Homes a message.
