Trusted Agent profile · Swanley, Kent
Verified
★★★★★
227 reviews across 1 platform
Manse Parade, 1 London Road, Swanley, Kent, BR8 8DA
Part of Mann, see every office.
Mann's office in Swanley, Kent, at Manse Parade, is rated 4.7 out of 5 across 227 reviews on 1 platform, including 227 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swanley office, from every platform, shown as written. First names only.
5/5
GoogleGreat staff, very helpful Laura Baines. Rented property- best agent in Swanley
Hi Akshara Thushanthini, thank you for your kind words about our staff, especially Laura Baines. We are thrilled to hear that you had a great experience renting a property with us. We appreciate your feedback and look forward to assisting you in the future.
5/5
GoogleFantastic service from the Mann Lettings team at Swanley. Prompt response to all requests and queries. A lot of work was required prior to letting out the property and Alexia and Amy proved to be thoroughly professional and prompt in dealing with any issues.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
5/5
GoogleWe had dealings with Alexia through our entire process of moving homes. She is a very kind, patient and helpful lady who managed everything for us online. I would highly recommend this estate agents to anyone. Friendly, reliable and professional. Thanks!
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
5/5
GoogleSarah Walker and Amy have been extremely professional and efficient when dealing with myself and my partner Stephen' application in renting a property, from start to finish. We had a deadline to meet and expressed this upon our interest in the property and I still cannot believe how quickly these requests were met. Sarah really went above and beyond the call of duty. I would sincerely recommend, if either a landlord or tenant looking to rent need go elsewhere - Mann Lettings are awesome. Thank you ladies
5/5
GoogleHighly recommended! I used their tenant find service and it was very professional, transparent , efficient and personable . They found me a very good tenant on the day my property became available .
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly, and helpful team, great experience
Thank you for your terrific 5* review Shereif. Best wishes, Lucy, Customer Relations.
5/5
GoogleExtremely please with how everyone at Mann’s Swanley supported me into finding my new accommodation, always available on phone, mail and making things super easy! Love the virtual portal to manage all things related to the property. 5 stars!!!!!PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleWould 100% recommend using Mann and co such lovely people very consistent with helping their clients and they go above and beyond, couldn’t thank them enough for helping us find our family home very grateful towards them 😊PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had an extremely good experience with Chantelle Smith at the Swanley Mann branch. She was always on hand to help with any queries I had and ensured the process ran smoothly from the start. I would highly recommend to anyone looking to buy a new property.
Thanks Nicola for the wonderful 5* review and recommendation! It's great to see that Chantelle and the Mann team once again provided a professional, knowledgeable and friendly service. Best wishes, Lucy.
5/5
GoogleAlexia and all the team at Mann are extremely professional, prompt and efficient with the services they provide. They have made my first experience of letting a property simple and hassle free. I would highly recommend Mann agents.PositiveResponsiveness, Quality, Professionalism
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleAmy, Emma and Alexia have done a fantastic job securing a tenant for my property. Their professionalism, responsiveness and understanding is impeccable. I am very happy with the service they have provided. Well done ladies. Top marks!PositiveResponsiveness, Professionalism
Thank you Cynthia for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleGreat letting agent! 10/10 communication! Tilly showed us around numerous properties and guided us through the whole process, incredibly lovely & helpful!
Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.
1/5
GoogleThese estate agents are useless. Even the smallest issue with your property will not get sorted for weeks as they use a property management company to hire contractors to do the work. When chasing, nobody has any clue of when the work will get done because they dont communicate with eachother and they just say it has been reported to the property management company, which still leaves me in the dark as to when I'm getting my shower fixed.
5/5
GoogleI've been renting through Mann in Swanley for a number of years. I have always found the team to be welcoming and extremely helpful. Any maintenance issues I have occurred have always been dealt with promptly and efficiently. I would highly recommend them.
Hi Carlene Thank you very much for this 5* review and recommendation! I am delighted to the hear that the team have provided such good service whilst you've been renting with our Mann branch! Kind regards, Jake
5/5
GoogleRebecca Doody worked with us to get our first home, can't thank her enough. She was extremely professional and very attentive to our needs. 10/10 recommend!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery Good service it was so easy for me to go into my new house
Thank you for your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuper friendly staff who are flexible with tenants who are busy. They’ve been really helpful helping my friend and I get a property to rent quickly and efficiently.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMann have been managing my property letting for about 3 years now, I'm very happy with them, always on top of things, courteous, good communication.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAfter contacting Mann in regards to selling our property, i am pleased to say they dealt with our request promptly & in a professional manner. Kept us up to date through out, was great dealing with Gary & Sean, thanks guy's, really appreciated!!
Hi Nicky, Congratulations on the sale of your property! The Mann team in Swanley aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will pass on your fantastic review to Gary, Sean and the entire team at the branch. Many thanks.
5/5
GoogleI have had a very positive experience dealing with this company and in particular a member of their staff by the name of Elle who I found to be extremely helpful, friendly and diligent. Would highly recommend. Many thanks.
Thank you John for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by Elle and the Mann branch made this a excellent experience for you. Thank you for the recommendation. Kind regards, Lucy.
5/5
GoogleSarah was friendly, professional, and really put me at ease during the signing. Amy was helpful getting us requested information ahead of time.
5/5
GoogleVery professional guys, it's a pleasure to rent from your agency. Thanks!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleA good experience. The staff were friendly and competent and the rental of the house went through quickly and smoothly.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleFab team! Kept us up with all the process ans helped when we thought it was hard to continue. Very understanding team, cant complain!
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Mann, Swanley won Trusted Agent; Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, Sutton won Trusted Agent.
