Trusted Agent profile · Swanley, Kent
Verified
★★★★★
227 reviews across 1 platform
Manse Parade, 1 London Road, Swanley, Kent, BR8 8DA
Part of Mann, see every office.
Mann's office in Swanley, Kent, at Manse Parade, is rated 4.7 out of 5 across 227 reviews on 1 platform, including 227 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swanley office, from every platform, shown as written. First names only.
5/5
Googlei HAD A GREAT EXPERIENCE WITH CHARLIE FROM MANNS AT SWANLEY. i RANG HIM SEVERAL TIME AND HE WAS ALWAYS POLITE AND HELPFUL WITH THE DETAILS I NEEDED TO KNOW WITH LETTING A PROPERTY. THANKS YOU CHARLIE.
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback.
5/5
GoogleThank you very much for your help to find our place. It's pleasure to deal with such a lovely team . It feels like taking to good friends . Very helpful and professional . Fully recommended .
Thank you Marek for your 5* review and wonderful recommendation! Best wishes, Scott
5/5
GoogleLAURA AND TILLY WERE FANTASTIC COULDNT DO ENOUGH FOR US
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have inteacted with Alexia and Emma from Mann. The overall impression is of high professionalism, repect for customers, kindness and support. Thank you!PositiveQuality
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleFab team! Kept us up with all the process ans helped when we thought it was hard to continue. Very understanding team, cant complain!PositiveResponsiveness
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleAlexia and Amy helped me find my new home quickly and with ease. They are very responsive by email and phone and never leave my questions unanswered. Would definitely recommend🙂
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleAmy Cook was amazing. I would highly recommend this office and especially Amy to look after you every needs.
5/5
GoogleI got in touch with the MANN agency to rent a house. Very nice ladies from here helped us immediately and found a home suitable for my needs. thank you very much. Recommend with pleasure!
Hi Andrei, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of the teams brilliant service. Many thanks, Countrywide.
4/5
GoogleA friendly and professional service with a minimum of fuss. Thanks to Amy Cook & Sarah Walker for their time & flexibility.
5/5
GoogleExcellent service from the lettings team at Swanley. Amy and Alexia have been brilliant in assisting with the renting of my property . Highly professional and highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
5/5
GoogleGary and his team at Swanley are fantastic, friendly and attentive. I would definately let with them again!.
1/5
GooglePoor agency... lot of problems with them, they are able to charge you more if you will miss the payment to them, but if you expect eg. Deposit back, then nobody care about it...
Hi Sebastian, Thank you for taking the time to leave us your feedback. I am sorry that you seem dissatisfied with your experience so far and I would like to assure you that customer experience is very important to us. As such I would like to invite you to discuss any outstanding concerns with us at review@countrywide.co.uk. Kind regards, Scott (Customer Relations Team)
5/5
GoogleVery friendly and helpful team, Shannon Elle Amy and Natalie are always happy to help, they have been fantastic in helping me with my property search, would highly reccomend to friends and family.
Thank you for your fantastic 5* review and recommendation! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
5/5
GoogleGreat Service! Cole really helped me from viewing the property on a Saturday down to Landlord approval and renting the property I wanted. The process was very straightforward and their team is very professional and approachable. I highly recommend them most especially for a first time tenant like me.
5/5
GoogleVery helpful and friendly staff who all went out there way to help me and my girlfriend move into Property. They went above and beyond Making sure we could secure the property.
Hello James, thank you for taking the time to leave your kind review. All the best to you and your girlfriend in your new home, kind regards, Mark
5/5
GoogleVery friendly, polite and professional.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlexia delt with our rental property. She was very responsive and made the whole process very easy. Great service!!PositiveResponsiveness
Thank you for your great 5* review and recommendation. Best wishes, Lucy, Customer Relations
5/5
GoogleMann have been managing my property letting for about 3 years now, I'm very happy with them, always on top of things, courteous, good communication.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCharlie (MANN, Swanley) showed us 2 really nice flats to rent of which one was absolutely stunning. He helped us competently and supportively to make the right decision. Chloe (MANN, Swanley) guided us through the whole application process in a kind and capable manner. With their help, we found the right flat for our needs. The whole process was a pleasant experience.
5/5
GoogleI moved into my new flat about a week ago, so far Amy and Gary have been extremely helpful and friendly, and have arranged things in a very timely manner! I have never met a decent estate agent in my life so I am VERY pleasantly surprised at the kindness and efficiency of this team. Keep up the great work :)
5/5
GoogleVery responsive, friendly and helpful which is making our move feel much easier! Thank you!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
4/5
GoogleAnswered queries promptly and helped the moving process be hassle free. Highly recommended.PositiveResponsiveness, Professionalism
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMann Swanley a fantastic team , Chloe and Andrew well done .Thank you for all your help .we really appreciate your efficiency, professionalism , and your care .
Good Morning, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service we always aim to provide to all of our customers. Many thanks
5/5
GoogleVery professional & always there to help with any queries I had. Would definatly recomend all the team at Mann Swanley Branch
Thanks for the amazing 5* review. kind regards, Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mann's Swanley office has 227 reviews across 1 platform: 227 on Google.
Mann Swanley is rated 4.7 out of 5 across all 227 reviews, and 4.7 out of 5 on Google from 227 reviews.
Yes. In The Trusted Agent 2026 awards: Mann, Swanley won Trusted Agent; Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, Sutton won Trusted Agent.
Mann Swanley, Manse Parade, 1 London Road, Swanley, Kent, BR8 8DA.
