Every review we hold for the Swanley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleUnhelpful. Just try to take as much money off you as they can making it up as they go along. Avoid at all costs.
Marc · 28 July 2019
Agent replied
Good afternoon Marc,
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
Google5* experience with Mann Swanley. Great effort by the team led by Laura. Excellent communication and responsiveness.
One · 30 May 2024
★★★★★ 5/5
GoogleGreat service. Have been using this company for a long while and would highly recommend.PositiveResponsiveness, Professionalism
T · 21 June 2021
Agent replied · 20 June 2024
Thank you for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleA wonderful team to deal with from start to finish, The fees are a little higher than other agents however the service justified this. The whole process from start to finish was very smooth and any hiccups were dealt with promptly. Sarah Walker in particular provided a very friendly and efficient service. Thank you
Joe · 28 July 2019
★★★★★ 5/5
GoogleCouldn't ask for a better letting agency always very helpful and go above and beyond to help their customers
Shannon · 30 July 2020
Agent replied
Thank you Shannon for your and glowing 5* review of our local Mann Countrywide team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleShannon J was friendly and informative the whole way through. Suppurb support and customer services. Would highly recommend using Mann
Steve · 26 October 2019
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy
★★★★★ 5/5
GoogleGreat Company to work with professional, upfront with information honest
Gary · 15 July 2021
Agent replied
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional, helpful and respond quicklyPositiveResponsiveness, Quality, Professionalism, Value
Jdy · 21 June 2021
Agent replied · 20 June 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
Googleoutstanding customer service. couldn't ask for more!PositiveResponsiveness, Professionalism
Luke · 21 June 2021
Agent replied · 20 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat team...made everything easy ..and quick. ..thanks to all. .chloe is a star ..
Gary · 28 July 2019
Agent replied
Good Morning, It is great to see that the Swanley Mann team were once again able to provide their proven, 5 star service! Thank you very much. Kind Regards, Sarah
★★★★★ 5/5
GoogleFor over five year Gary and his colleagues have looked after my property in Hextable. They have dealt with some difficult tenants issues with expedience, grace and common sense.
If you want good advice, great service and a can-do team then I'd recommend you call Gary.
Jason · 28 July 2019
★★★★★ 5/5
GoogleImmediate advice . immediate response .. great help Amy thankyou .. landlord PH
Philip · 28 July 2019
Agent replied
Hi Philip, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of Amy's brilliant service. Many thanks, Mann.
★★★★★ 5/5
GoogleGreat service from the team at Mann notably Rebecca. She was very helpful, knowledgeable and reassuring in our sale and purchase. I would recommend them
Thank you
Jamie · 3 October 2022
★★★★★ 5/5
GoogleImmediate response .. great help Keely Wesley and many thanks
Mihai · 28 July 2019
Agent replied
Thank you Mihai for your fantastic 5* review about the Mann team in Swanley. Best wishes, Scott
★★★★★ 5/5
GoogleThe team at Mann & Co have been great in the run up to renting our house. Amy spent considerable time helping with the formalities and local information as we don't know the area too well. Sarah has also been very helpful. Great, friendly service.
Lorraine · 31 July 2016
★★★★★ 5/5
GoogleFriendly helpful staff , providing an excellent service.
Steve · 28 January 2020
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
GoogleI found them to be friendly and efficient.
PHILL · 28 July 2019
Agent replied
Thank you for the great 5* review! I am glad to read that the team at our Mann branch in Swanley were able to provide such an efficient and professional service and that you benefited from their approach. Kind regards, Michael
★★★★★ 5/5
GoogleVery Helpful and friendly staff
Guy · 28 July 2019
Agent replied
Thank you Guy for your 5* review. Kind regards, Mike.
★★★★★ 5/5
GoogleVery helpful and friendly
Rob · 28 July 2019
Agent replied
Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Mann team in Swanley.
★★★★★ 5/5
GoogleAfter renting properties for 45 years they are by far the most efficient estate agents I have come across!
Jacqui · 3 October 2022
★★★★★ 5/5
GoogleReally good customer service and we had a dedicated estate agaent, Timothy Knight who was fantastic, really helpful and polite. Helped us find our perfect place! Thank you so much.
Molly · 28 July 2019
★★★★★ 5/5
GoogleI have used Mann for many years to manage my portfolio, They have always found me honest and reliable tenants.
I would not hesitate in recommending them to anyone.
Srvavan · 28 July 2019
★★★★★ 5/5
GoogleBrilliant service from Amy and Chloe, got everything sorted for me with great advise about renting my first place. Would definitely recommend!
Zack · 28 July 2019
★★★★★ 5/5
GoogleI had a bit of an emergency and they couldn't have been more helpful.
Very friendly too!
Paul · 28 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
