Trusted Agent profile · Sutton

Cubitt & West Wallington reviews in Sutton

★★★★★ Excellent

318 reviews across 2 platforms

21 Woodcote Road, Wallington,, SM6 0LH, Sutton, SM6 0LH

Cubitt & West's office in Sutton, at 21 Woodcote Road, is rated 4.7 out of 5 across 318 reviews on two platforms, including 170 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

170

Reviews on Google

This office

Trustpilot logo

148

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Cubitt & West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

The whole team at the Wallington branch have been very helpful in the process of selling my property so far. In particular, Lauren, Lewis and Dane have gone out of their way to make arranging viewings as convenient as possible and have been very attentive in making sure I've been kept up to date with feedback. The preview marketing they did for the property was valuable to help calibrate and maximise profile once it went online.

Charles · 26 October 2022

Agent replied · 25 October 2024

Dear Charles Many thanks for leaving such a great review about the team at Wallington. They pride themselves in giving you the very best service in order to get your property sold and they will be pleased to read your comments. Best wishes Becky Jennings Operations Director, Cubitt & West

5/5

Google

Incredible support and effort in the face of a very unusual and challenging process with solicitors. Cannot rate highly enough!

Jack · 25 August 2025

Agent replied · 8 September 2025

Good afternoon, We greatly appreciate your kind words about our incredible support during your … More

5/5

Trustpilot

Great experience with Cubitt &West

Great experience with Cubitt &West. Alia assisted us to arrange house viewing, was very helpful and informative. I would recommend this agency to others.

Viktorija · 27 April 2026

5/5

Trustpilot

Ruby Munday from the Brighton office…

Ruby Munday from the Brighton office made our experience finding, securing and moving into our property an extremely easy and pleasurable journey. A huge thank you to you Ruby.

Paul · 18 March 2026

5/5

Google

Professional and friendly. All questions and queries answered quickly and efficiently: nothing was too much trouble . Would recommend Lewis without hesitation at Cubit and West,

Carol · 26 October 2022

Agent replied · 25 October 2024

Dear Carol Many thanks for leaving a review about Lewis of our Wallington branch. We will be sure to pass on your comments to him. Best wishes Becky Jennings Operations Director, Cubitt & West

5/5

Trustpilot

During the process of buying my new…

During the process of buying my new home, I received good communication and a helpful attitude from Sophie Johnson (Senior Sales Progressor) at Cubitt & West.

Melanie · 23 March 2026

5/5

Google

I had the pleasure of dealing with the Cubitt and west office in Wallington to discuss the probate of a family home. Whilst we are not looking to sell, the family have been overwhelmed with the level of effort, time and advice given to us, despite them knowing they wouldn't be making any money from us. This hasnt been our experiance generally with eastate agents and for that reason we want to say 'Thank you'. James gave us his time and made such an effort, it really made the difference that he cared about our situation. I'm happy to go out of my way to recommend their office and thank them for their time and compassion for our family situation.PositiveQuality, Professionalism

David · 26 October 2021

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West

5/5

Google

After 3 failed attempts at buying a house, we were recommended Mr Faisal Ashraf and we succeeded immediately. As described by the agency where we found the house also, he is golden, professional, very good in communication, thorough, and very fast. It is very clear he has much love for his job, he is very dedicated to his job and his clients. We are really pleased and happy, and we will always recommend him as much as we can, because he really makes the impossible, possible. Andreea&Viorel and Iza !!!PositiveResponsiveness, Quality, Professionalism, Value

Andreea · 26 October 2021

Agent replied · 25 October 2024

Dear Andreea Thank you for taking the time to write about your positive experience with Faisal. It was a great pleasure passing on your kind words, he was delighted to read your positive comments. Best regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

We were with a competitor when James Anson approached us, but he won over our business when we realised his genuine nature and his passion for his role. Since then, his selling style has been very professional, and knowledge driven. He has is constantly in contact with us with updates and has attracted three viewings in a very short space of time. James has gone the extra mile for us, and we are really happy with the service he has provided so far.PositiveProfessionalism

Daniel · 26 October 2021

Agent replied · 25 October 2024

Dear Daniel We really appreciate you taking the time to leave a review of James in our Wallington office. I am delighted to read that James won you over with his genuine nature and passion for his work. He consistently goes above and beyond for his customers to provide the best service possible and i am glad you are so happy with the service received so far. Kind regards Becky Jennings Operations Director Cubitt & West

5/5

Google

Before using Cubitt & West estate agent in wallington I was with another local estate agent and after getting hardly any views or feedback and waiting for months to sell our property we gave up and took it off the market as we were just not getting anywhere. After a few weeks we decided to have another go at selling our property and gave Mark Huxley a call at Cubitt & West (Wallington) and arranged an appointment for him to come round for a chat. On arrival Mark gave us a full rundown of the local Market and what expenses I would be paying for his services and what he intended to do sell our property. To be honest I wasn’t totally convinced because some of the promises that were made were the same promises I had heard from the other agent and they left almost everything to me. We decided to give Mark a try as he seemed very sure he could deliver on his promises and even though I had my doubts I thought let’s give him a go. Anyway within a few hours of signing on the dotted line i received a call from Mark and his staff saying that they had already arranged 5 viewings over the next couple of days which surprised me as this was a lot more than I thought we would get in such a short time. To cut a long story short Mark didn’t just keep his word he did a lot better, he got us full asking price and helped us dealing with our purchase of our new home. As we are still in the process of buying and selling we are still in regular contact with the guys at Cubitt & West and so far they have been great, I genuinely take my hat off to them and would recommend them to anyone who’s thinking about moving home. Great work guys 👍PositiveResponsiveness, Quality, Professionalism, Value

Tim · 26 October 2021

Agent replied · 25 October 2024

Dear Tim Thank you for your detailed and complimentary review. We are thrilled you have been so pleased with the service received from Mark and the Wallington team and how they have stood out from other agents. I know they will be delighted with your recommendation. Kind regards Becky Jennings, Operations Director, Cubitt & West

5/5

Google

Selling our flat has been a bit of a rollercoaster and not easy for us, but Hannah from Cubitt and West has been amazing the whole way through. She has been kind and especially patient throughout - she never made me feel like I was being a stress head (even though I was!). Most importantly she was professional - making sure I always knew what was going on - often following up at 7pm before going home just so I knew what the latest was. She was the eternal professional throughout and I would jump at the chance to work with her again. Thanks so much for selling our flat and giving us the opportunity to start our next adventure! Thank you :-)PositiveProfessionalism

Ellie · 26 October 2021

Agent replied · 25 October 2024

Dear Ellie Thank you very much for writing such a lovely review for Hannah in our Wallington branch. Hannah works extremely hard to ensure she provides all of her customers a professional yet personable service so I know she will be very grateful of your feedback. We wish you the very best in your new home. Kind regards Becky Jennings Operations Director Cubitt & West

5/5

Google

We are dealing with James Anson at the moment, I can only recommend his services. Always polite and professional, on time for viewings and responsive. He accommodated all of our asks so far, he communicates great. He is also very good at selling as close to the asking price as possible, which in our case worked against us ;) no hard feelings, though :) Now we are handed over to Hannah in lettings who again, is very helpful and extremely polite. She answered all of our questions, helped us understand their services without being dismissive or pushy. So far so good.PositiveResponsiveness, Quality, Professionalism

Tavsc · 26 October 2021

Agent replied · 25 October 2024

Dear Tavsc Thank you very much for your review. It's great to hear that you have experienced a great service across not just one but two of our offices. Both James and Hannah are extremely hard working, polite and professional team members who go above and beyond to provide their customers with the very best service. Kind regards Becky Jennings Operations Director Cubitt & West

5/5

Google

Fantastic and efficient service from Cubitt & West Wallington, especially our Senior Sales Manager James Anson. Everything was treated kindly and friendly. Very responsive and professional service. A big THANK YOU!

Emilia · 26 October 2021

Agent replied · 25 October 2024

Dear Emilia It is great to hear about your experience with James at our Wallington branch. He loves to provide the best possible service to customers and was very delighted to receive such positive feedback. Kind regards Becky Jennings Operations Director Cubitt & West

5/5

Google

Thank you so much Louise Joseph for securing my new home.

Ganeshamoorthy · 26 October 2023

Agent replied · 25 October 2024

Dear Ganeshamoorthy Thank you for leaving a review! We're delighted to hear that Louise was able to help you secure your new home. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Trustpilot

We really had a great experience as…

We really had a great experience as communication all through the process was fantastic. They were always readily available to answer all our questions when they arose.

GloriaBakala · 27 February 2026

5/5

Google

Professional and always willing to help, Anthony was fabulous in explaining a few process where other agents would think more about the best outcome. From first contact with Wahida and Anthony it has genuinely been a faultless service!!

Shaheeda · 27 October 2019

Agent replied · 25 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Google

The staff at Cubitt and West in Wallington were helpful and prompt in responding or finding out information from other side. We dealt mostly with Anthony and Hannah who were both personable and easy to speak too.

Joanne · 27 October 2019

Agent replied · 25 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Trustpilot

Woodingdean branch

John, Lisa ,Kelly, Donna Made the process of selling a house very easy and simple in what can be a very stressful time. Always there to pick the phone up and especially helped me as I was living far away from the property being sold

Tommy · 3 September 2025

5/5

Trustpilot

Jasmine at Cubit & West has always been…

Jasmine at Cubit & West has always been most helpful and attentive at all times, would highly recommend.

Nicholas · 16 April 2026

5/5

Google

I recently used Cubitt & West when moving into a local property and couldn't recommend them highly enough. Mark and Wahida in particular were extremely helpful, informative and always on the end of the phone should I have needed them. I have had some not great experiences with estate agents in the past but I'm thankful to say that Cubitt & West were the complete opposite and made what could have been an extremely stressful process as easy and manageable as possible. Great service.

Adam · 26 October 2020

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West

5/5

Google

We bought a house through Cubitt and West Wallington office. Wahida and Anthony were very professional but also incredibly helpful throughout the process which only took a month. I can thoroughly recommend them.

John · 27 October 2019

Agent replied · 25 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Google

Great team off people better than any other estate agents I have dealt with very professional in every way thanks to James as wellPositiveQuality, Professionalism

Simon · 26 October 2021

Agent replied · 25 October 2024

Dear Simon Thank you for taking the time to leave a review of our Wallington office. It's great to read how professional you have found James and the team and i know they will appreciate your comments. Kind regards Becky Jennings Operations Director Cubitt & West

5/5

Google

James has been absolutely amazing, great attention to detail, very personable and consistently kept me updated. James's team have also been great, professional and friendly.PositiveQuality

N · 26 October 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave a review of James from our Wallington office. Its fantastic to read how pleased you have been with the service received from James and the team and i know they will appreciate your review. Kind regards Becky Jennings, Operations Director, Cubitt & West

5/5

Google

Cubitt &West in Wallington have been excellent. We would definitely recommend them , very professional, Anthony was amazing and we got a offer on our first day of viewings

Christine · 26 October 2020

Agent replied · 25 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cubitt & West's Google reviews

Questions about Cubitt & West Wallington

How many reviews does Cubitt & West Wallington have?

Cubitt & West's Sutton office has 318 reviews across two platforms: 170 on Google, 148 on Trustpilot (across the whole business).

What is Cubitt & West Wallington's rating?

Cubitt & West Wallington is rated 4.7 out of 5 across all 318 reviews, and 4.7 out of 5 on Google from 170 reviews.

Has Cubitt & West won any awards?

Yes. In The Trusted Agent 2026 awards: Cubitt & West, Sutton won Trusted Agent.

Where is Cubitt & West's Sutton office?

Cubitt & West Wallington, 21 Woodcote Road, Wallington,, SM6 0LH, Sutton, SM6 0LH.

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