Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy journey with Cubitt & West…
My journey with Cubitt & West throughout my sale was positive. The team through, what can be a very stressful process and also one of someone's biggest purchases were professional, responsive and supportive from start to finish. Shout out to Dayne, Dave, Louis and Nigel for keeping me updated, helping me through any difficulties, keeping me updated, always being available when needed or had a question and more so when something needed moving. Having Cubitt & West really made a difference. Highly recommended!
Melania · 24 August 2026
Agent replied · 22 September 2026
We are so happy to hear that our team at Cubitt & West provided such professional, responsive, and supportive assistance throughout your home sale. It is wonderful to know that our efforts made a significant difference during what can be a stressful process. We truly appreciate your kind words and high recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotLost engagement ring !
Big shout out to Thomas Goodchild (of lettings and customer care) who is always there when I need him. Last time it was my shower and this time (through no fault of my own) it was my engagement ring that fell down the drain. I was absolutely devastated and so I got through to Thomas who called me to arrange the plumber to come as quickly as he can. Within a day the swift arrangements were made and then Thomas also phoned me after to check that everything had been sorted out for me. I'm so grateful for him always being on hand to sort out all my maintenance issues whenever I have any. He's awesome. Thank you so much for all the excellent service you have provided!
PEDRINA · 21 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with our team member at Cubitt & West Horsham. It's wonderful to know that we were able to assist you promptly with both your shower and, especially, with the recovery of your engagement ring. We understand how distressing such a situation can be, and we are glad we could provide such excellent and swift support. Your kind words about our consistent service mean a great deal to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotCubitt were great from start to finish
Cubitt were great from the start of the process to the end. Zoe sold the company well, explained the process and organised some fantastic photographs. The sales team were efficient and communicated well during viewings. After a quick sale Julie oversaw the progress of the chain and kept us regularly informed. Moving is a difficult experience and Cubitt made it as stress free as possible, would recommend to anyone selling their home.
Colin · 25 August 2026
Agent replied · 22 September 2026
We are so happy to hear about your positive experience with Cubitt & West! We appreciate you acknowledging the hard work of our team in making your moving process as smooth as possible. Your kind words mean a lot to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotViewings with Lucia
Lucia was very helpful and answered all my questions on the 2 viewings that I had on the 29 of August at 58 Constable and 2 Aldingbourne Close. She was very accommodating, with a smile on a her face and polite. She did her best and I want to acknowledge her being open to share her knowledge. I hope we can build an amazing working relationship.
Andreea · 29 August 2026
Agent replied · 22 September 2026
We are absolutely delighted to hear about your positive experience with us at Cubitt & West! It's wonderful to know that our team member was so helpful, accommodating, and knowledgeable during your viewings. We truly value your kind words and look forward to building a strong working relationship with you.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotWe had a great experience with Julie…
We had a great experience with Julie the sales progressor at the waterloovile branch throughout our house purchase. She was friendly, professional and always kept us updated on how things were progressing. Julie was quick to respond to any questions we had and helped keep everything moving along, particularly during the more stressful parts of the process.
Brooke · 25 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with Julie and our team at Cubitt & West during your house purchase. It's wonderful to know that our efforts to keep you updated and supported throughout the process were appreciated, especially during stressful times. We truly value your kind words and recommendation. Thank you for sharing your feedback; it means a lot to us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotThanks Cubitt & West
Cubitt & West quickly found a buyer for our flat in a difficult market. At every stage of the transaction when we were having trouble with our buyer or solicitors, Katie was available to listen to our concerns and intervened personally to get things back on track. A big thankyou to Katie and her team!
Owen · 4 September 2026
Agent replied · 22 September 2026
We are so pleased to hear that we were able to find a buyer for your property even in a challenging market. It's wonderful to know that our team at Cubitt & West Sutton were there to support you and personally intervene to keep things moving forward. Your kind words are greatly appreciated!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotFrom start to finish Cubitt and West…
From start to finish Cubitt and West have been fantastic. Always available to deal with any queries. Our house sold even before it reached the market due to their potential buyers list. Hannah Margetts has been brilliant keeping us updated with our sale. The staff and service have been brilliant and we would recommend them .
Beverley · 20 August 2026
Agent replied · 22 September 2026
We are absolutely delighted to hear about your fantastic experience with our team at Cubitt & West. It's wonderful to know that we were readily available to assist with your queries and that your property sold so quickly thanks to our potential buyers list. We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
GoogleI honestly couldn’t be happier with the service I received from this estate agency in helping me sell my flat in Wallington! From the very first conversation to completion, everything was handled brilliantly and with total professionalism.
A huge thank you to Nigel and Rosie, who were absolutely fantastic throughout. Their hard work, dedication, and constant communication really set them apart. Nothing was ever too much trouble, they were always on hand, incredibly proactive, and genuinely cared about achieving the best possible outcome for me.
Selling a property can be stressful, but Nigel and Rosie made the whole process smooth, efficient, and completely stress-free. I wouldn’t hesitate for a second to recommend them to anyone looking to sell or buy. Truly outstanding service from start to finish!
Piyush · 17 December 2025
Agent replied · 24 December 2025
Hi Piyush,
Thank you for sharing such generous feedback. It is wonderful to hear that Nigel and Rosie supported you so consistently from the very first conversation through to completion. Their proactive communication, dedication and genuine care clearly helped make what can be a stressful process feel smooth and well managed. We are delighted you felt so well looked after and truly appreciate your recommendation.
Thanks,
Cubitt & West
★★★★★ 5/5
GoogleI recently completed the purchase of my property through Cubitt & West (around June, July), and I honestly couldn’t have asked for a better experience. The whole team were absolutely amazing from start to finish, but I want to give a special mention to Nigel, who was incredibly friendly, kind, and supportive throughout the entire process.
Buying a home can be stressful, but Nigel and the team went above and beyond to keep everything on track and make it as smooth as possible. They were always available to answer questions, kept me updated at every stage, and genuinely cared about helping me get into my new home.
When I completed, they even gave me a lovely welcome pack, which was such a thoughtful touch. I’m really grateful for the level of service and attention I received, it felt personal and professional in equal measure.
I’d honestly recommend Cubitt & West to anyone looking to buy or sell a property, and I’m already looking forward to finding ways to work with them again in the future. They truly went the extra mile, and I can’t thank them enough.
Dan · 20 October 2025
Agent replied · 22 November 2025
Good afternoon,
Thank you ever so much for your wonderful review.
We’re thrilled to hear that your experience with Cubitt & West was so positive and that Nigel made such a lasting impression.
Buying a home can indeed be a stressful time, so it’s great to know that Nigel and the team helped make the process smooth and reassuring from start to finish.
We’re delighted that the welcome pack added a thoughtful touch to your completion day.
Warm regards,
Cubitt & West - Wallington
★★★★★ 5/5
GoogleAll of the team and Cubitt & West Wallington have been great in helping us to sell our property. It’s been a tough market but they made the whole process a lot easier from the initial valuation right through to completion. The communication was excellent throughout and they made us feel confident in their expertise and being able to sell the house. Special thanks to Dane, Nigel and Louis for their assistance with the sale, as well as Gillian and Rosie for the communication. Would definitely recommend and would use them again. Thank you!
Amy · 20 October 2025
Agent replied · 22 November 2025
Good afternoon,
Thank you ever so much for your review.
We’re delighted to hear that your experience with our Wallington team was such a positive one, particularly during what has been a challenging time in the market.
It’s fantastic to know that, from valuation through to completion, the process ran smoothly and you felt well informed throughout.
Your kind mentions of Dane, Nigel, Louis, Gillian and Rosie are greatly appreciated, and we’ll be sure to pass your feedback on to the team.
Thank you once again for your recommendation.
Warm regards,
The Cubitt & West Wallington Team
★★★★★ 5/5
GoogleMassive thank you and shout out to Louis Joseph who has worked with us to sell our property in Wallington. He was a pleasure to work with and provided regular and helpful feedback in the process. Cubitt & West really went above and beyond. They did an incredible job of agent led marketing and getting us viewings from cross selling etc. I am happy to say that everybody in the office has been a pleasure to work with so far. Branch Manager Dane is running a tight ship and kudos to him and his entire team.
Nima · 17 September 2025
Agent replied · 8 October 2025
We are elated to hear about your positive experience with Louis Joseph and our team at Cubitt & West. We're particularly pleased that you found Louis a pleasure to work with and appreciated his regular, helpful feedback throughout the process. It's wonderful to know that our agent-led marketing strategy and cross-selling approach resulted in numerous viewings for your property. We're glad that everyone in our office, including our Branch Manager Dane, has provided you with a positive experience. Your kind words about our entire team are truly appreciated, and we're thrilled that we could exceed your expectations in the sale of your property.
Best wishes
Cubitt & West of Wallington
★★★★★ 5/5
GoogleI was recommend to Cubbitt&west of Wallington from a family member, I initially spoke to Dane, Branch partner, who set up all my house profile, (the kittens miss you ha ha ha ). Then there was Louis Joseph, who arranged all viewings to my property, Louis is one of those people, no matter what time of day he was always their to help. I class Louis as a good friend. Even after the sale of my property, he saved the day, I give Cubbitt&west 5 stars for the outstanding work to Louis, and the rest of the team. Many thanks
Mark
Mark · 17 September 2025
Agent replied · 8 October 2025
Good afternoon Mark,
Thank you for sharing your wonderful experience with Dane and Louis Joseph. We're thrilled they provided outstanding service throughout your property sale.
All the best,
Cubitt & West Wallington Estate Agents
★★★★★ 5/5
GoogleI cannot speak highly enough of Dave at the Wallington branch. His service has been nothing short of exceptional. Dave has been the most thoughtful, genuine, estate agent I’ve ever come across. His depth of knowledge, professionalism, and unwavering support made the overwhelming experience of finding a home so much easier.
What truly sets Dave apart is his sincerity. He took the time to understand our needs, offered honest advice, he was a pleasure to deal with! I wouldn’t hesitate to recommend him to anyone. Thank you Dave!
Selina · 17 September 2025
Agent replied · 8 October 2025
Good afternoon,
Thank you for your review.
We're delighted Dave provided exceptional service and made your home search easier with his genuine approach.
Kind regards
Cubitt & West Wallington
★★★★★ 5/5
GoogleLouis was excellent to work with from the first viewing through to agreeing the purchase. He was professional, knowledgeable, and communicated clearly throughout. He represented the seller well while keeping the process transparent and efficient.
He was responsive, helpful with questions, and guided us through the offer process smoothly. Overall, a very positive experience and I would highly recommend Louis.
Armghan · 17 February 2026
Agent replied · 17 April 2026
Hi Armghan,
Thank you for sharing your feedback. We are pleased to hear that Louis supported you so effectively from the first viewing through to agreeing the purchase, and that his clear communication and professional approach helped keep the process transparent and efficient. Providing balanced, expert property guidance throughout the moving process is exactly what our estate agent team aims to deliver.
Thanks,
Cubitt & West
★★★★★ 5/5
GoogleLouis was incredibly helpful, honest and supportive as we went through the process of purchasing our first home. As a FTB it can be hard to know who to trust, or what to look out for - and Louis was so great throughout. Would highly recommend C&W, especially if you are lucky enough to have Louis as your agent!
Shannon · 17 February 2026
Agent replied · 17 April 2026
Hi Shannon,
Thank you for your lovely feedback. We are so pleased to hear that Louis provided such honest and supportive guidance while you were purchasing your first home. As first-time buyers, having clear communication and expert property guidance throughout the moving process is so important, and it is great to know he helped you feel confident every step of the way.
Your recommendation means a lot to our estate agent team, and we truly appreciate you taking the time to share your experience.
Thanks,
Cubitt & West
★★★★★ 5/5
GoogleWe have just sold a property with Cubitt & West, and from start to finish the service was excellent. They kept us fully up to date throughout the entire process, which made everything feel straightforward and stress-free. A big thank you to Dane and Louis for their help and professionalism in making the sale run so smoothly. Highly recommended.
Lisa · 17 February 2026
Agent replied · 17 April 2026
Hi Lisa,
Thank you for sharing your feedback. We are really pleased to hear that our estate agent team kept you fully informed and supported you throughout the property sale, helping to make the moving process feel clear and stress free. Dane and Louis will be delighted to know their professionalism and expert property guidance made such a positive difference. We truly appreciate your recommendation.
Thanks,
Cubitt & West
★★★★★ 5/5
TrustpilotFantastic level of customer service
My experience with cubitt and west has been fantastic from the get go. They have been very helpful and always there to answer questions if I had any. They reply super fast and if you phone them, they are more than happy to speak on the phone with you. A special mention for Julie who has been fantastic throughout my whole sale of my property. We had a few things go wrong in the chain and she has been fantastic guiding me through it!
Kirbie · 24 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your fantastic experience with us at Cubitt & West. It's wonderful to know that Julie and our team was helpful and responsive, always there to answer your questions. We truly appreciate your kind words, especially regarding the support provided during the complexities of your property sale.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 4/5
TrustpilotBranch good, staff great!
The Cubitt & West branch we used were absolutely fantastic. Always there when we needed them and always the most helpful, especially when we had any questions or issues. My only personal issue with the company would be their use of a certain solicitors. I was deeply unhappy with their recommendation of solicitors who they recommended. You may say that I could have got my own but at that moment, being a first time buyer, I felt very much pushed into that choice. Things were great with the company themselves though. We were assigned Julie to help us and she's been absolutely spectacular. The amount of calls I've made to her to moan is frankly ridiculous but shes always been there to help, to explain what's going on and why, and to be that voice of reason when we needed it most. Very happy to have worked with her and if the review was just for her, it would have been an easy 5*!
B · 28 April 2026
★★★★★ 5/5
TrustpilotExcellent Service!
We recently purchased our new home and had the pleasure of dealing with Esme and her team throughout the process. From start to finish, Esme was absolutely fantastic.
Natalie · 9 September 2026
Agent replied · 22 September 2026
We are incredibly grateful for your wonderful feedback and so happy to hear about your positive experience during such an important time. It's truly rewarding to know that our team's dedication, professionalism, and personal approach made a significant difference in helping you settle into your new home. Your kind words are a great encouragement to us all, and we sincerely appreciate you recommending our services at Cubitt & West Sutton. Thank you for choosing us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
GoogleThank you for doing such a great job securing our property. Professional, reliable, and easy to deal with. Highly recommended.
Louis Joseph his Excellent customer service and knowledge of the market. The whole process,from viewing to finalizing the deal, was smooth and stress-free,thanks to their dedicated approach .
I highly recommended cubit west,and especially Louis!
Sumi · 17 February 2026
Agent replied · 17 April 2026
Hi Sumi,
Thank you for your kind feedback. We are delighted to hear that our estate agent team provided professional and reliable property sale support and made the moving process easy for you. Your recommendation means a great deal to us, and we are pleased we could assist you with securing your property.
Thanks,
Cubitt & West
★★★★★ 5/5
TrustpilotAbbey Kitchener made every process easy…
Abbey Kitchener made every process easy for me, thank you cubist and west thank you Abbey for your nice and easy customer service assistant
Adebayo · 7 September 2026
Agent replied · 22 September 2026
We are so glad to hear that our Abbie and our team at Cubitt & West Crawley made your experience easy and provided excellent service. We truly appreciate you sharing your positive feedback with us!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotValuation
hada valuation today although we are not on the market. The team Chris and Claire were very helpful.
Sue · 19 August 2026
Agent replied · 22 September 2026
We're glad to hear our team provided such helpful service during your valuation. Thank you for your kind words!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotJust want to give credit where credit…
Just want to give credit where credit is due. We have recently sold our property and have begun our search for our new home without any success so far. I have been in touch with various estate agents who have all been brilliant, however Zak has been outstanding. He has been in contact regularly, checking in for updates and sending any new properties over to us.
Kim · 16 March 2026
★★★★★ 5/5
GoogleNigel & the whole team at Cubitt & West Wallington had our back at all times - The sale of our property was smooth & we was kept up to date throughout - we was happy with the sale - happy with the service & should we ever sell again Cubitt & West would be our first point of call - Thank you for such excellent service - exceptional service & for caring for us throughout the sale of our home - we could not of done it without you - Thank you from both of us John & Jo
John · 17 March 2026
Agent replied · 17 April 2026
Hi John & Jo,
Thank you so much for your wonderful feedback. We are delighted to hear that Nigel and our estate agent team in Wallington supported you every step of the way and helped make the sale of your home smooth and well managed. Keeping you fully updated and providing consistent property sale support throughout the moving process is exactly what we aim to deliver when buying or selling a home.
Your kind words and loyalty mean a great deal to us, and we would be honoured to support you again in the future.
Thanks,
Cubitt & West
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