Trusted Agent profile · Sutton

Cubitt & West Wallington reviews in Sutton

★★★★★ Excellent

295 reviews across 2 platforms

21 Woodcote Road, Wallington,, SM6 0LH, Sutton, SM6 0LH

Cubitt & West's office in Sutton, at 21 Woodcote Road, is rated 4.7 out of 5 across 295 reviews on two platforms, including 170 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

170

Reviews on Google

This office

Trustpilot logo

125

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Cubitt & West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

⭐️⭐️⭐️⭐️⭐️ I cannot recommend Cubitt & West Wallington highly enough, especially Louis J. He was simply amazing throughout our entire home-buying process. Louis answered every query we had, no matter how big or small, and was always there to support us. His dedication truly shone when I was recovering from an operation, he constantly checked in on us, making sure everything was moving smoothly. Louis saved our chain from collapsing LITERALLY and even took on last-minute viewings so that my family and I could see the property. His support and positivity were a huge comfort during the stressful conveyancing process. It's such a difference when you're greeted with a smile, and Louis made sure we felt taken care of every step of the way. Without a doubt, when we sell our house, we will be going straight back to Cubitt & West Wallington, especially if Louis is there. We appreciate him to the moon and back! Thank you, Louis, for everything! If I could give Louis 10000 stars, I would!!! We are finally in our new home and it was thanks to him!

Channel · 25 September 2024

Agent replied · 25 October 2024

Dear Channel, Thanks for letting us know about your positive experience with Louis and the exceptional support he provided throughout your home buying journey. It's wonderful to know that his dedication and proactivity made such a difference during this stressful time. We're happy that we were able to help in finding the right home for you. All the best, Cubitt & West

5/5

Google

Fantastic team at cubitt and west , so helpful ,friendly and supportive. From the day we met Holly we felt like we were making the right decision on choosing cubitt and west as she was friendly, welcoming and knew her work very well .Also David was amazing too ,as we had the privilege at watching him work and loved his enthusiasm, what a great team .Also Craig our financial advisor was equally as fantastic as the rest of the team and very helpful with helping us to upload tricky documents and would always get back to us with any queries we had .many thanks to this fantastic team you really are amazing.

Mr · 26 August 2024

Agent replied · 25 October 2024

Dear Mr Stokes, We're delighted to hear that you found our team to be so helpful, friendly and supportive, and that you felt you made the right decision in choosing us. We'll pass your complements on to David, Craig and Holly in particular. Best wishes, Cubitt & West

5/5

Google

Cannot recommend Cubitt and West, Wallington enough. Our first interaction was with the Manager Dane for a valuation. Dane had all the time in the world for us and explained everything to us. We were then visited by Nigel and Louie as they were going to be the ones doing the viewings. Both were great and accommodating. After our offer was received Nigel was a great support helping and guiding is through the, quite harrowing, experience. He answered our calls or emails promptly and had all the answers for us. Helping the process to be as smooth as possible. Confident that they are the right people to sell your house with. Highly recommend.

Sally · 26 August 2024

Agent replied · 25 October 2024

Hello Sally, Thanks for your review, we're delighted you're happy with our service. We're honoured to hear that you would recommend our services to others. Thanks again, Cubitt & West Wallington Estate Agents

5/5

Google

I am looking for a property to buy and went into the Wallington office of Cubitt & West where I was greeted by David Cole. I found him to be very professional and polite. He listened to my needs and requirement and was able to book me in to show me some properties. On the day of the viewing, he was very polite, patient, and informative. I have had other viewings with other agent, but I didn’t feel like they were listening to my needs and just wanted to show me everything. I would recommend David Cole and hopefully look forward to him finding my next home.

Stacey · 27 July 2024

Agent replied · 25 October 2024

Hello Stacey, Thank you for taking the time to leave such a detailed review. Our goal is to help our customers through what we know can be a stressful time and so we're thrilled to hear that you had such a positive experience with us. Best of luck in your search, Cubitt & West Wallington Estate Agents

5/5

Google

I was with another Agent in Wallington who were absolutely useless, i moved to Cubitt and West after my contract ended. I sold my property in Wallington through them during a difficult period due to the economy and interest rates continually rising. I had bought a new build and had to wait a long time for it to be built, Nigel and the team were exceptional throughout, always returned my phone calls and assisted with any issues during the process, great customer service , woukd definitely recommend C&W, thank you for all your help.

Michelle · 28 April 2024

Agent replied · 25 October 2024

Hi Michelle, Thanks for your review, we're delighted you're happy with our service. Our goal is to help our customers through what we know can be a stressful time, so we're glad to hear Nigel and the team were able to help. Best wishes, Cubitt & West

5/5

Trustpilot

Thank you!

I can’t recommend Marc Steels highly enough. From our first interaction, he was incredibly professional and went out of his way to be helpful. He kept me informed at every stage and handled all the details with impressive efficiency. If you’re looking for a letting agent who actually delivers on their promises, Marc is your person.

Nadine · 26 February 2026

5/5

Google

I bought a semi detached house recently in Wallington. The entire process was guided by Cubitt & West Estate, Wallington. I have had a great support and guidance from the team, specially from Nigel Lowe. We had been guided through the process until we collect the keys despite the house was in chain. The team was constantly updating me about the status and patiently clarified all my doubts. Keep doing this good work and my heart felt thanks to Nigel Lowe and the rest of the team to make this possible for me to own a property. Many thanks!!!

Ranjith · 29 March 2024

Agent replied · 25 October 2024

Hi Ranjith Thank you for taking the time to leave a great review about Nigel at our Wallington branch. Communication is paramount and we are glad you were kept updated throughout the process. We will be sure to pass on your comments to Nigel. Good luck in your new home! Best wishes Cubitt & West

5/5

Google

Louis was brilliant at keeping me updated and answering any questions, very helpful for a first time buyer, would recommend!

Kevin · 17 March 2026

Agent replied · 17 April 2026

Hi Kevin, Thank you for your great feedback. Louis will be so pleased to hear that his regular updates and clear communication helped you feel confident throughout your first home purchase. Supporting first time buyers with straightforward guidance during the moving process is something we take great pride in. We really appreciate your recommendation. Thanks, Cubitt & West

5/5

Google

I have personally found Cubitt & west Wallington, especially Nigel and Louis along with the whole team, they have been so friendly/helpful. I really couldn't praise them enough. Thank you for getting me through one of the most …

Jackie · 17 September 2025

Agent replied · 8 September 2025

Good afternoon, Thank you ever so much for your review. … More

5/5

Google

I had a very positive experience with Cubitt & West while searching for a property to buy. The team was proactive and attentive, regularly calling to update me about new homes that matched my search criteria, in addition to the email notifications they sent. I viewed several properties through them, and I truly appreciated that there was never any pressure to make a quick decision. They were patient, understanding, and always professional throughout the process. Everyone I dealt with was kind and accommodating, even when I was running late for appointments, they were always polite and flexible. I’d especially like to mention Louis, who was exceptionally helpful and one of the nicest people I’ve met in the process. Overall, I’m very pleased with the service provided and would happily recommend Cubitt & West to anyone looking to buy a home.

Mohan · 8 November 2025

Agent replied · 22 November 2025

Good afternoon. We’re delighted to hear that you had such a positive experience with our team. It’s good to know that Louis made such a great impression, we’ll be sure to pass on your kind words to him and the rest of the team. Your recommendation means a lot to us, and we’d be more than happy to assist you again in the future. Thank you for taking the time to leave this 5* review. Kind regards Cubitt & West - Wallington

5/5

Google

We are extremely pleased with the sales team at Cubitt and West Wallington branch. This is the second time we've used Cubitt and West to sell a property. The team arranged plenty of viewings and we feel that no other estate agent could have achieved more interest in our property. Nigel Lowe assisted us with our sale and was always on hand to answer our questions during the sale process. We had a slightly low offer on our property and Nigel managed to negotiate with the prospective buyer to raise the offer to the full asking price. We are very grateful and would like to say many thanks to Nigel for his hard work achieving the sale. If we move again in the future Cubitt and West will again be our agent of choice.

Peter · 30 December 2023

Agent replied · 25 October 2024

Hi Peter, Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents and how, Nigel in particular, was on hand to answer your questions throughout and how he was able to negotiate to get you the full asking price for your property. Best wishes, Cubitt & West.

5/5

Google

I recently bought a house through Cubitt & West Estate agents, Wallington. From viewing the property through to owning the house, entire process was very clear and transparent. They have a wonderful team who helped us with questions and suggestions that comes directly from their years of experience in the industry. At no point, we felt ambiguous and they acted as a bridge to all departments connected with buying the home. My honest thanks and appreciation to Lewis Blight and his team for making it easier for me to own a property being a first time buyer. Best Regards & All the best!!

Jayakrishna · 30 December 2023

Agent replied · 25 October 2024

Hi Jayakrishna, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how clear you've found the entire process to be as a first time buyer thanks to the experience of the team. Best wishes, Cubitt & West.

5/5

Trustpilot

Fabulous Service

Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.

Kirsty · 4 September 2026

Agent replied · 22 September 2026

We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Google

We had the pleasure of working with Nigel and his team( Cubitt & West, Wallington) to sell our home, and the experience was truly refreshing. He did exactly what he said he would, no overpromising, just honest, thoughtful work from start to finish. Compared to our previous agent, Nigel was a clear step up. He communicated clearly, followed through on every detail, and made what can be a stressful process feel surprisingly smooth. There’s a calm confidence about him that’s rare in this industry, and we always felt we were in good hands. A real pleasure to work with, highly recommended.

Thejasvi · 25 April 2025

5/5

Google

The team at Cubitt & West were brilliant throughout the sale of our flat and purchase of our new home. Lewis took a real interest in understanding the type of home we were looking for and did not disappoint! We ended up buying through modern auction and he explained the process and supported us in the decision. Silvia was brilliant at pushing along our sale so that we were able to complete within 2 months. And Lauren was available to support us every step of the way and to answer all our questions. Thanks to the whole C&W team!

Becky · 26 October 2023

Agent replied · 25 October 2024

Dear becky Many thanks for leaving such a great review about the team at Wallington. We are so glad they supported them in both selling and buying and wish you luck in your new home. Best wishes Becky Jennings Operations Director, Cubitt & West

5/5

Google

The team have been absolutely fantastic. Due to our personal circumstances we opted to go with the modern method of auction which in the current climate was 100% the right call for us. The team were incredible throughout with particular thanks to Lauren, Lewis, Hussein, Louis, and Nigel. Dane managed the process for us, was an absolute rock of support and kept us up to date throughout, which we really appreciated - he was amazing. I cannot recommend the team enough - thank you all so much for everything and we wish you all the best.

Tim · 26 October 2023

Agent replied · 25 October 2024

Dear Tim Many thanks for leaving such a positive review about the team at our Wallington branch. They are there to help you all the way through the process and make sure you go down the right selling route. We will be sure to pass on your comments to them. Best wishes Becky Jennings Operations Director, Cubitt & West

5/5

Trustpilot

Good Service

To date Cubitt and West Peacehaven have given me good service all around and have berth working as a solid team from my first contact with the agency in setting up my property to be sold.

I · 17 September 2026

Agent replied · 22 September 2026

We're so happy to hear our team at Cubitt & West Peacehaven provided excellent service from your first contact. We appreciate your kind words! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

Great Service

Emily Rae has been so helpful and knowledgeable. We had concerns and questions around our new tenants contract, but Emily spent time taking us through our issues, she installed a lot of confidence in C&W handling our property. She was very professional.

David · 16 April 2026

5/5

Trustpilot

Seemlish from start to soon to be…

Seemlish from start to soon to be finish. The team are very responsive and have provided amazing recommendations in terms of mortgage advisors and solicitors. Thank you Kevin and the team at the Pulborough branch for all your help.

B · 6 May 2026

4/5

Trustpilot

We had a good experience with Cubitt and West

We had a good experience with Cubitt and West. Julie Bramble was lovely during this lengthy process. She always answered questions, got back to me at a timely manner and was very patient. No complaints when it comes to her. Thank you Julie!

Edo · 6 April 2026

5/5

Trustpilot

Amazing Letting Agents

I had a fantastic experience with Emily as my letting agent. Her customer service was absolutely amazing from start to finish. She was friendly, professional, helpful, and made the whole process so easy and most importantly stress-free!

Luna · 4 September 2026

Agent replied · 22 September 2026

We are so pleased to hear about your fantastic experience and that we could make your move stress-free. It's wonderful to know our support helped you find your new home so quickly. We truly appreciate your kind words and recommendation of Cubitt & West! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Trustpilot

Exceptional estate agent - Julia Francis

What can we say, wow. Julia Francis is an exceptional estate agent. She has been kind, personable, and incredibly helpful throughout our sale, and has even gone above and beyond to support us with our purchase as well.

John · 4 May 2026

5/5

Trustpilot

I had an absolutely great experience

I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.

Gurden · 27 August 2026

Agent replied · 22 September 2026

We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

3/5

Trustpilot

5 stars to Julia Francis

If I was rating Julia Francis solely, I would award 5 stars. She has been a machine in pulling together a sale that she had not been involved with, that was dragging for months and in danger of falling through.

Reviewing · 7 August 2026

Agent replied · 22 September 2026

We are grateful for your wonderful feedback regarding one of our team members at Cubitt & West Sutton. It is fantastic to hear how instrumental she was in successfully navigating a complex sale. We pride ourselves on the dedication and professionalism of our staff, and your comments affirm our commitment to providing exceptional service. We appreciate you sharing your positive experience with us. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cubitt & West's Google reviews

Questions about Cubitt & West Wallington

How many reviews does Cubitt & West Wallington have?

Cubitt & West's Sutton office has 295 reviews across two platforms: 170 on Google, 125 on Trustpilot (across the whole business).

What is Cubitt & West Wallington's rating?

Cubitt & West Wallington is rated 4.7 out of 5 across all 295 reviews, and 4.7 out of 5 on Google from 170 reviews.

Has Cubitt & West won any awards?

Yes. In The Trusted Agent 2026 awards: Cubitt & West, Sutton won Trusted Agent.

Where is Cubitt & West's Sutton office?

Cubitt & West Wallington, 21 Woodcote Road, Wallington,, SM6 0LH, Sutton, SM6 0LH.

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