5/5
GoogleExcellent service I recommend.Faisal Ashraf is a best mortgage advisor.
Agent replied · 11 January 2025
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
Trusted Agent profile · Sutton
Cubitt & West Wallington reviews in Sutton
★★★★★
340 reviews across 2 platforms
21 Woodcote Road, Wallington,, SM6 0LH, Sutton, SM6 0LH
Cubitt & West's office in Sutton, at 21 Woodcote Road, is rated 4.7 out of 5 across 340 reviews on two platforms, including 192 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Cubitt & West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
Google5/5
TrustpilotFriendly
Friendly, helpful and really seemed knowledgeable of the local market
5/5
GoogleGreat service from Nigel, Dane and the rest of the team at the Wallington office, when I recently bought my first property :)
Agent replied · 25 October 2024
Hi Angela, Thank you for leaving a review! It's great to hear positive your experience with our agents has been while buying your first property, we wish you all the best for your next chapter in your new home! Best wishes, Cubitt & West.
5/5
TrustpilotExcellent company with excellent…
Excellent company with excellent service
5/5
GoogleIn these challenging times it's been reassuring to work with James at Cubitt & West Estate Agents - Wallington. I will be updating this review with screenshots of my engagement with Cubitt & West Estate Agents - Wallington after completion.PositiveResponsiveness, Professionalism
Agent replied · 25 October 2024
Dear Lanre Thank you for taking the time to leave a review of our Wallington office. It's good to read how reassuring you have found James and the team. Kind regards Becky Jennings Operations Director Cubitt & West
1/5
GoogleI was very annoying with this agent. I was waiting for over 15 minutes the staff and we did not view the property eventually because the staff didn't bring the key. So she said we needed to wait to enter the property for 45 minutes. we cancelled. So I was waste time....
1/5
TrustpilotAppalling Customer Service
First off, this should be no stars.
5/5
GoogleLouis Joseph, thank you so much for your brilliant work. you are excellent and you did lovely job for us in looking for new property and thanks for securing it.
Agent replied · 25 October 2024
Dear Durga Thank you for leaving a great review about Louis. We will be sure he sees it. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
GoogleVery helpful agency who made the process of buying my property very simple for me!
Agent replied · 25 October 2024
Dear Asim Thank you for leaving a review! It's wonderful to hear how helpful the Wallington team has been in making the process of buying a property easy for you. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
5/5
GoogleGreat service I received especially from Louis, my first point of contact with Cubitt and West. Will definitely recommend to anyone looking to purchase their first home.
Agent replied · 25 October 2024
Dear Joshua Many thanks for taking the time to leave a review about Louis. He will be pleased to read your comments. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
GoogleProfessional friendly service, always happy to help and great communication throughout the process. I had a very great experience with Mark and their staff, and highly recommend their service to everyone.
Agent replied · 25 October 2024
Dear Li It is great to hear about your experience with Mark at our Wallington branch. They love to provide the best possible service to customers and were very delighted to receive such positive feedback. Your recommendation is also very much appreciated. Kind regards Becky Jennings Operations Director, Cubitt & West
2/5
GoogleUnfortunately I have to give a low rating & really ask you to look at the relationship you have with JS Law. We went with them as they were a recommendation from Cubitt & West leading to a very stressful & long process.
5/5
Googleexcellent service. well informed, polite, patient and helpful.
Agent replied · 25 October 2024
Thank you for leaving a review. We'll pass your kind words along to the team! Best wishes, Cubitt & West.
5/5
GoogleLouis Joseph Nice to meet him. He is very helpful to help purchasing my property.
Agent replied · 25 October 2024
Dear Sivam Thank you for leaving a positive review about Louis at our Wallington branch. We will be sure to pass on your comments to him. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
GoogleWe are very happy with our purchase and we would like to thank all the team at the office for their support Great professional service.
Agent replied · 25 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
GoogleThank you to the Wallington branch for the support to ensure a smooth sale of our property & to Mark.PositiveProfessionalism
Agent replied · 25 October 2024
Dear Neel Many thanks for taking the time to leave a review for Mark and his team in Wallington. The team prides themselves to provide the best possible service to their customers and were delighted to receive such positive feedback. Best regards, Becky Jennings Operations Director, Cubitt & West
5/5
GoogleCubitt &West in Wallington have been excellent. We would definitely recommend them , very professional. Anthony and Waheeda in particular were really helpful and always accessible.
Agent replied · 25 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
Googlethanks louis joseph for your help and service.
Agent replied · 25 October 2024
Dear Aravind Thank you for leaving a positive review about Louis, we will be sure to pass it on to him. Best wishes Becky Jennings Operations Director, Cubitt & West
1/5
GoogleLETTINGS - They never answer the phone, respond to voicemails or even reply to emails. I've been trying to get a hold of them for 2 weeks about a property I'm really interested in. I've had no luck!
1/5
GoogleAvoid! The worst agency ever ! We was letting flat from them and it was the worst experience as we have in our life. People working there not helpful and they are nice just before you pay deposit after no one cares about you and no one knows anything.NegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleLETTINGS - They never answer the phone, respond to voicemails or even reply to emails. I've been trying to get a hold of them for 2 weeks about a property I'm really interested in. I've had no luck!
5/5
GoogleGreat people, very helpful & professional staff mainly Anthoney. Always ready to help, I will 100% use them in future.
Agent replied · 11 January 2025
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
5/5
GoogleHannah and Wahida provided excellent support throughout the process and kept me informed at all stages. Glad uses C&W.
Agent replied · 25 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
5/5
GoogleGood service. These guys did their job well. Recommended.
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cubitt & West Wallington
How many reviews does Cubitt & West Wallington have?
Cubitt & West's Sutton office has 340 reviews across two platforms: 192 on Google, 148 on Trustpilot (across the whole business).
What is Cubitt & West Wallington's rating?
Cubitt & West Wallington is rated 4.7 out of 5 across all 340 reviews, and 4.8 out of 5 on Google from 192 reviews.
Has Cubitt & West won any awards?
Yes. In The Trusted Agent 2026 awards: Cubitt & West, Sutton won Trusted Agent.
Where is Cubitt & West's Sutton office?
Cubitt & West Wallington, 21 Woodcote Road, Wallington,, SM6 0LH, Sutton, SM6 0LH.
