The Avenue reviews

★★★★★ 5/5

Google

Can’t recommend The Avenue highly enough. Jack, Laura and Steph were so helpful throughout the entire process and were always available to answer any queries and keep us updated. Nothing was too much trouble! They made the whole process of …

Jodie · 16 April 2025

★★★★★ 5/5

Trustpilot

The Avenue Estate Agents Review

Glad I instructed The Avenue Estate Agents to market my property. They maintained a professional stance throughout the selling process. James did an excellent job in marketing the property, Ella was in charge of the showings giving feedback in each instance. Hayley was the voice of experience, regrouping where necessary, reducing the stress of selling a property. I would therefore like to thank The Avenue for their brilliant work.

Customer · 8 January 2024

★★★★★ 5/5

Trustpilot

Anita is the benchmark.

Anita is the benchmark all estate agents should aspire to emulate.Professional, proactive, experienced and a great communicator. Not to mention a strong network of all the best people needed.Her advice is golden.If she will accept your commission she will own delivery of the best result as quickly as possible. Time wasters will not trouble you.

Carl · 20 September 2024

★★★★★ 5/5

Google

Recently organised a viewing with Laura and the service provided was impeccable! Laura is enthusiastic, knowledgeable and evidences active listening to be able to consider your vision and give relevant suggestions to your thoughts and ideas. She was professional in all of our interactions as well as personable, she gets the balance spot on and I would highly recommend The Avenues support and service

Hayley · 14 April 2024

★★★★★ 5/5

Trustpilot

The best......

I have used Anita in the past with house purchases and she has always been brilliant, so she was the natural choice when I came to sell.

Mr · 24 September 2026

★★★★★ 5/5

Trustpilot

I cannot recommend these enough

I cannot recommend these enough. Ella Hogan was by far the politest and most professional estate agent I have ever had dealings with. Open honest helpful with the perfect amount of help/advice you need. She was not pushy or opinionated like the majority of estate agents we have had dealings with recently. Ella is worth every penny she is paid and deserves a bonus/pay rise.

Executor/S · 11 March 2024

★★★★★ 5/5

Trustpilot

Purchase and Sale through Avenue Estate Agent

The purchase of my property was through Avenue that was when I met Jack. Jack and his team helped me Purchase my new property and sell my existing property when my buyer pulled out a week before exchange and completion. After putting my property on the market with Avenue Estate Agent without putting up a for sale board my property was sold within 3 days which followed a successful completion for the whole chain. A big Thankyou to Jack and team.

Parminder · 4 February 2023

★★★★★ 5/5

Trustpilot

Where to start

Where to start? David has been an absolute pleasure to deal with from start to finish. He was instrumental in helping us secure our dream home, and his professional yet down-to-earth advice guided us through all the ups and downs of the process.

Natashaj · 24 January 2026

★★★★★ 5/5

Trustpilot

Seamless experience

Martin Kent is a credit to The Avenue Estate Agents. Made our experience as first-time buyers a smooth ride - no question went un-answered or was too much trouble, and he was not afraid to help our purchase along at every stage of the process. We would definitely consider if we ever need an Estate Agent in the future - huge thanks!

Emma · 15 April 2024

★★★★★ 5/5

Trustpilot

The Avenue Experience.

I’ve found selling our home to be stressful and intrusive until we got the Avenue involved in the process. James has been great from the get go. The support, honesty and communication has been second to none. The marketing strategy is innovative and makes the whole process almost enjoyable! When we approached the Avenue we’d, through no fault of our own, experienced stress and disappointment. But, so far, so good and fingers crossed with the Avenue’s support and guidance we shall progress to completion. I would highly recommend the Avenue, their approach is refreshing.

Madeleine · 30 November 2022

★★★★★ 5/5

Trustpilot

Purchase of Hollybush Cottage

Anita was extremely helpful and attentive throughout the whole process of purchasing our new home. She helped us manage expectations and guided us through what was unfortunately for us a difficult and stressful process. We are so grateful she believed in us and are so happy in our new forever home.

A · 1 October 2024

★★★★★ 5/5

Trustpilot

One of the best

I have worked with many estate agents and I can say Martin is one of the best! From start to finish Martin was there, he couldn't do enough to help through the process. Always friendly and accommodating. He was always completely honest throughout the process and very quick with communication.

Penny · 14 October 2024

★★★★★ 5/5

Trustpilot

Currently purchasing our first property…

Currently purchasing our first property via The Avenue and all has been brilliant, I have been contacted throughout the process and all staff especially Ella and Hayley whom I have spoken to have been very helpful and knowledgeable explaining everything in depth, although I’m still in the progress of purchasing I am very happy with the support I have received so far.

Megan · 29 February 2024

★★★★★ 5/5

Trustpilot

Excellent Experience

Emily was very helpful, friendly and professional. She kept us updated throughout the whole process of buying our first home and was able to efficiently chase up queries/answer any questions we had. We were always able to contact Emily via whatsapp which made things a lot easier and more convenient for us.

Charu · 20 August 2024

★★★★★ 5/5

Google

I would like to say thank you to Laura who assisted me and my partner in viewing a property. She was very knowledgeable about the house giving us plenty of information which after experiences elsewhere with different agents it blew them out the water. You should be very privileged to have her on your team. Thank you.

Lucy · 10 May 2024

★★★★★ 5/5

Google

A steady Ship in Choppy waters. When you use an agent to Market and hopefully sell your house you expect the process to be managed and the stress of a sale and move to be reduced. That's exactly what Jack, Laura and Steph did. Having contacted Jack to review what he thought we could potentially sell our home for, The Avenue once given the green light, had it on the Market and viewing requests flying in. The quality of their photographs and marketing information was second to none and definitely helped in the property standing out on the market. From here the amazing Laura stepped in to showcase our home to potential buyers by conducting viewings. Lauras personality definitely suits this role with her knowledge, professionalism and approchability adding to her already high level skill set. Once we were able to agree a sale we were unfortunately brought back down to earth with numerous parties pulling out without explanation or other communication. This was very disheartening and added to stress levels for me and my family. However the professionalism of The Avenue was paramount to this sale process. They had the house back on the market and tweaked the demographic of potential buyers. This was key as it meant buyers with sales or cash purchases in place would be prioritised. Once a new potential buyer was found The Avenue introduced Steph to the process who manages the after sales element. She was instrumental in getting the smaller details over the line and was a good liason with the solicitors. All in all Jack and his Team will definitely see you to the end of the process and not leave you going around and around in circles. So if you want a business who is interested in you and your requirements then save yourself the hassle of searching and speak to The Avenue.

Ss · 12 May 2025

★★★★★ 5/5

Google

Had a great experience purchasing our house through the Avenue. Laura was lovely and very helpful showing us the property, and also arranging follow up visits. Steph then helped us complete the whole process, ensuring all parties were informed and kept up to date. Thank you very much!

Salman · 28 October 2025

★★★★★ 5/5

Trustpilot

Fantastic Estate Agent

From our very first introduction, Henry Teal came across as professional, kind and incredibly determined, and he absolutely lived up to that impression. From the outset he worked tirelessly to ensure our property was presented at its very best, and the marketing was the strongest and most effective we had seen.

Jeff · 18 February 2026

★★★★★ 5/5

Trustpilot

Great support

I just bought my new house from them, really glad with the experience starting from booking a viewing to move in the property, very good communication all through the process, friendly and supportive team mainly Ben and Victoria from Derby branch.

Ola · 7 May 2026

★★★★★ 5/5

Trustpilot

Fellow Estate Agent

I am an Estate Agent that worked in a chain with The Avenue Estate Agents. My Buyer was selling through them. The service, experience and exhausted efforts in this was superb. Would be a pleasure to work alongside them again and would like to say what a huge credit Holly is to their team. Above and beyond service from start to finish, highly recommend!!

Callum · 11 November 2023

★★★★★ 5/5

Google

I've been looking for a property for several months in around the sutton coldfield area and I can honestly say Jack and avenue estate agents have been by far the best agents I've dealt with. I've had a personable service from the start and, although I haven't find my dream property yet, Jack has continued to keep me updated at all times. My only wish would be that all agents could be as hands on as Jack is, thanks for the service in what can otherwise be a tricky market.

Rohan · 10 June 2022

★★★★★ 5/5

Google

I initially had my property valued by one agent, I heard about Jacks new venture with The Avenue estate agents and messaged him and he was so efficient in his services. Came to value my property the day after out of working hours to make it convenient for me. He was there all through the sale, through every stage, the photos and videos and outstanding amount of detail in the ad was why I ended up with a fully booked open day. Jacks strategy is great, An open day where I just go out for the day and leave him to it. Also, this is great for buyers as they get the open day to view usually on a weekend which is convenient for most people and don't lose out due to viewings earlier in the week. Jack has been nothing but professional, helpful and gets the job done. He really knows the industry and has an outstanding way of advertising property and from what Ive seen every-time gets it sold over asking price. The Avenues ads are top standard and the service I receive from Jack is top notch. He is still helping me through the solicitor process which most agents don’t do. I really appreciate your help Jack. If you want your property sold from someone who generally cares about you and your sale, Hit up The Avenue Estate Agents. I 100% recommend

Stefan · 10 June 2022

★★★★★ 5/5

Google

Moving house is ment to be one of the most stressful time in your life, which is true but Jack and his team from The Avenue certainly helped us with through this period of time! Regular Phone calls/Emails/Texts keeping us up to date with all the information we needed. Jack certainly kept me and the wife very calm through the whole process from start to finish! Jack has a great eye for detail, giving us advice on what we could do witch each room in our new home which some of his ideas we have used and our home is now perfect. Would highly recommend Jack and The Avenue to anyone buying or selling. Thankyou Jack ! ⭐️⭐️⭐️⭐️⭐️

Connor · 10 June 2022

★★★★★ 5/5

Google

Jack made every step of both selling and buying so straight forward. Thanks to the professional approach in advertising the house for sale, not only did I receive multiple offers over the asking price, but also received guidance in selecting the correct buyer thanks to Jack’s experience. I was also able to take advantage of Jack’s contacts in picking the correct solicitor, with excellent communication from him throughout the process, going above and beyond expectations from the first conversation about selling right the way through to completion.

Matthew · 10 June 2022