Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from Anisa and Bella at Dexter’s to find us a lovely home - couldn’t recommend them highly enough!
Dear Maihanna, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleWilliam Gladstone-New has been great during the sale journey! Definitley recommend!
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleKelsey was very helpful for me and my friends in looking to get a student house, she provided helpful insight into how we can best apply for a house while also continuing to support us in the coming months. Genuinely some of the best service i've had in a long time
Dear Dan, We really appreciate you taking the time to leave such lovely comments about Kelsey. They will be so pleased to read your 5* review. Please do not hesitate to contact the Dexters Kingston team in the future. Kind regards, Asma , Customer Relations Team.
5/5
GoogleAbsolutely amazing and trusted service for finding a flat to rent. Everyone working at this branch is so cooperative and quick to reply even on behalf of their colleagues. I would especially like to thank one of the agents there called Jess. Jess has been very cooperative, patient flexible and ever so kind and sweet throughout the whole process, even when obstacles arose Jess was quickly able to find an alternative flat that suited me so well which saved me so much hassle. I have never had an agent that has been so good at updating me and addressing my requirements and concerns as quickly as Jess, reducing that lag time between question and response makes your renting/buying process so much easier and less stressful so thank you Jess!! I would highly recommend this agency to anyone searching in the Kingston area.
Dear Toulin, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI've been dealing with Taylor and his team during my home search and the I received and Excellent Costumer Service, Prompt response to queries, they are all very Polite and Professional. I recommend Dexter's Kingston branch :). I am really pleased with the service and 100% recommendation! :)
Dear Sofia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleEmily Healey of Dexter's, Kingston has been guiding me through the whole sale of my flat and answering questions and worries through the whole process. She has always been reassuring and friendly. Thank you Emily!
Dear Denise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI just completed my sale of my flat in Kingston yesterday. Though it was a long and complicated road to get this sale done, the team at Dexters was really fantastic the whole time - Ben, Natalia, Nina and Connor were always available to communicate with me, they explained things to me when it all got a bit confusing and they navigated the sale. I also bought my new property from Dexters and everything went smoothly every step of the way. For a professional and personable service, I would recommend Dexter's in Kingston.
Dear Natalia, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleEmily Healey at Kingston Dexter is such a star, she would go extra miles to helping us find right property. When you have an estate agent that is fair to both seller and buyer and strive to help every possible way have made the whole process lot smoother for us, Thank you Emily.
Dear Way ToGo, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBella is a brilliant consultant that she helps me with finding a right place to rent. She continuously lets me know the new potential ones that she thinks I will like most. Many thanks Bella.
Dear Esra, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleGiven the harder market conditions and instability, the Dexters team worked hard to get our property sale over the line. For that my family and I are truly grateful. Thank you to the entire team, especially (in no particular order) Harvey B, Emily H, David F, Gary O.
Dear Jesse, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleI spoke to Sonia and Jessica at Dexters Kingston Office , you will not find a better real estate agent, they understand what you want from the very first meeting and can send you all the options they have within minutes. They are great and they do their job very well.
Dear Nejla, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy partner and I used Dexter's to help us find a flat in Kingston which we have just moved into. Taylor was incredibly helpful throughout the entire process and provided good communication the entire time. The entire team were friendly and made the move as stress-free as possible.
Dear Emily, We really appreciate you taking the time to leave such lovely comments about Taylor. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleI was helped by Alex from Kingston Dexter’s in my search for a property and I would like to recommend him to everyone Very helpful ,and polite and well prepared with needing informations Team also excellent with good communication and positive attitude Thanks
Dear Bolonac, Thank you for your review for Alex. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleI found myself looking for my first rental and Joshua was the first agent I spoke to. Friendly, professional and efficient. Engagement and feedback are so important and Joshua has this mastered. Thank you Joshua Evans and Dexters for a very pleasant experience.
Dear Marie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleThanks to the team at Dexter's Kingston, we managed to secure new quality tenants within a month of vacation and before Christmas! Big shout out to Sonia, Lucy, Amelia, Alex, Ethan, Joshua all of whom moved super quick to help achieve this result for us!! We're really glad we selected Dexters and aim to use them again in the new year!!!
Dear Anjanish, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe dealt with James Castleman and he was excellent - personable and supportive right from the outset. He communicated clearly with us throughout our purchase and was exceptionally helpful when dealing with difficult conversations with the seller. He was flexible and allowed us to arrange so many viewings, often at late notice, which was really appreciated. We couldn't recommend James more.
Dear Katie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua was absolutely fantastic! After I spoke to him about our circumstances, he arranged house viewings the same day or next day! He was brilliant throughout the whole process. Would HIGHLY recommend Joshua and his team!
Dear Shuying, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe rented a property through Dexters recently. It was a perfect, all around service, thanks to Taylor McNeil. He was super helpful, patient and proactive. Thanks to him, it was our best agency experience and definitely will be our first option if we need anyone in future. Well done Taylor, well done Dexters Kingston.
Dear Cagla, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleConnor has been super helpful in my bid to find my first home in Kingston. Really great to talk to someone who is actually interested in what I'm looking for and happy to help me find the right place, as well as offering options I might not have actually looked at originally. Hopefully I can get a place sorted and I'm sure Connor will be there to help me along the way. Also shout out to Alex the broker they put me in touch with. He's been super helpful with me as I'm a first time buyer
Dear Sam, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a fantastic experience with Dexters Kingston. Harvey was incredibly helpful, professional, and always available to answer my questions. Highly recommend both the agency and Harvey for anyone looking to buy a home!
Dear Jack, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleA big Thankyou to Joe Syrett from Dexter’s for aiding me with our rental search. He was very well informed and helpful in terms of tending to our requirements. Would highly recommend Joe to anyone property searching as well as Dexter’s. 👌 …
Dear Lucas, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleI am very satisfied with Dexters's excellent services. Special thanks to Mustafa who has been very helpful and professional giving me advice for the purchase of my property. I am very pleased to recommend Dexters to my friends.
Dear Angus, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleSo so so helpful, especially Josh Evans who helped my friends and I find a place, walk us through the process of getting one and helping us secure it too, could not be more grateful for his kindness and his help.
Dear Rajna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI am really impressed by Alex Fraser and his team. They are very hardworking, knowledgeable and patience. Although my English is not good, he always tries to listen what I required and arranged the viewing appointments on time. Whenever there are suitable properties, he always informs me by email. I am very happy with their service and highly recommend the Dexter Kingston office. Eunhee Choi
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Surbiton office has 2,042 reviews across two platforms: 2,040 on Google, 2 on View Agents.
Dexters Surbiton is rated 4.9 out of 5 across all 2,042 reviews, and 4.9 out of 5 on Google from 2,040 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Dexters Surbiton, 20 Claremont Road, Surbiton, Surrey, KT6 4QU.
