Trusted Agent profile · Surbiton, Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

View Agents logo

4.5 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

I had the pleasure of having worked with Isabela Briley from Dexters Estate agents. Showing me around properties. I was very impressed with her knowledge of the property also the local area. She was very friendly good at understanding exactly what was needed for our family.

Carole · 18 October 2024

Agent replied · 23 October 2024

Dear Carole, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Special thanks are given to Dexters for my property search recently, especially Kelsey. She is hardworking and caring. She can understand the needs of her clients and look for suitable properties for them. Really glad to have her to be around these days. Thank you once again!

Joyce · 2 October 2024

Agent replied · 23 October 2024

Dear Joyce, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I had a lovely time securing a flat with Anisa. Her response were super quick and she definitely looked out for me and my partner! Couldn't thank enough

Svarbus · 1 August 2026

Agent replied · 22 August 2026

Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

I had a viewing with Kelsey Hargan and she was so lovely. Although that property wasn't suitable for me. Selsey was patient and really listened to what we were looking for. And she has been in contact with me with more suitable option.

Carina · 25 November 2024

Agent replied · 9 December 2024

Dear caraina, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

We have just sold our property in New Malden with Dexters in Kingston and were absolutely delighted with the service we received. A huge thank you to Conor, Anthony and the team who were fantastic throughout the whole process. They were knowledgeable, supportive, friendly and professional at all times and we truly felt valued as their clients. I would not hesitate to recommend them or use them again in future. Thank you!!

Priya · 22 March 2023

Agent replied · 28 October 2023

Dear Priya, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Hope and Josh were great agents to have help during our experience. They provided us with some great suggestions for properties and regularly checked in to check on our progress, whether our requirements had changed, and even just to say that they were still working hard to help us find a property. Out of all the agents we used (and there were a fair few!) they were by far the most engaged.

Dan · 22 March 2023

Agent replied · 28 October 2023

Dear Dan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A massive thank you to Nigel for helping myself and my partner find a property. Quick responses, goes above and beyond, and when he says 'leave it with me' you can trust it will get done. Thank you to everyone for helping us find an ideal and dream property.

Charles · 18 August 2024

Agent replied · 25 August 2024

Dear Charles, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Alex has been super helpful in our search for a new property in the Kingston area. After an original booking that we weren't to keen on he had a list of other suitable options in our price range for us to view and no question was too much to ask! Highly recommended!

Jamie · 26 June 2024

Agent replied · 25 August 2024

Dear Jamie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Jess Woods has been absolutely wonderful to work with throughout my search for a flat. It’s been such a stressful few weeks and it was a breath of fresh air to work with someone who truly had their client’s best interests at heart. I especially appreciated her advice on putting forward a successful bid which both myself and the landlord would be happy with. 5 stars!!

Liz · 26 August 2023

Agent replied · 28 October 2023

Dear Liz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My partner and I have had a really positive experience with Jessica at Dexter’s on our search to find ourselves our perfect flat. Jessica is very accommodating to our request and transparent on the whole process. A very positive experience and agency we feel we can trust. Will be using Dexter’s as a first choice going forwards. Thank you

Ellie · 21 January 2024

Agent replied · 21 March 2024

Dear Ellie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dealt with Sonia de Abreu and her team. They quickly arrange for a viewing and subsequently had people in to view the property. It took two days to find multiple suitable tenants. Certificates and management of the process was great and seamless. Answers and response times were professional and fast. Good experience so far.

Michael · 27 April 2024

Agent replied · 25 August 2024

Dear Michael, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I didn’t end up letting a house through Dexters in the end but I wanted to leave a five star review following my experience with Joe Syrett. Throughout my search Joe went above and beyond and provided a great level of insight, care and expertise. I couldn’t recommend Joe at Dexters enough 👍 …

Henry · 27 April 2024

Agent replied · 25 August 2024

Dear Henry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Very pleased with the service from Dexters Kingston. We are unfamiliar with the area and looking here we need all the support and info we can get. Mustafa was very professional when showing us the property - gave all the important facts, guided us around, yet did not push or rush and gave us good time to explore the property ourselves. I appreciate the professionalism and being knowledgeable. Thank you!

Svetlana · 22 March 2023

Agent replied · 28 October 2023

Dear Svetlana, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mustafa, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter’s property management team has been acting professionally in helping us resolve numerous issues in our rented flat. In particularly, we would like to express our heartfelt thanks to Anna, (Property Management Director), Caitlin (Property Manager) and Joanne (Maintenance Team Manager) for their assistance throughout our stay. Dexter’s team is reliable and we would recommend both their rental (Lettings Consultant, Ethan is extremely professional and delight) and property management services.

Sandy · 22 March 2023

Agent replied · 28 October 2023

Dear Sandy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Kingston team, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joey was brilliant. Very informative and friendly. The type of bloke you want to go for a pint with. Was looking for a place to rent and found somewhere perfect. Would recommend if you are looking to move into the Kingston area.

George · 3 November 2024

Agent replied · 10 November 2024

Dear George, Thank you for your kind comments regarding Joe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Having sold my property with Dexters I was impressed with their focused approach and drive - in particular Emily Terry, who was the Sales Consultant supporting my sale. She was professional and provided regular communication during the entire process. Anyone who has either bought or sold a property knows this can be a very stressful time, however Emily's support went a long way and made the whole process run smoothly. The experience would definitely make me choose Dexters again.PositiveResponsiveness, Professionalism

Yianni · 9 January 2022

Agent replied

Dear Yianni. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We have been with Dexters for years, so would highly recommend as they have always gone the extra mile. In this day and age its wonderful to know there is still a company that cares. Thank you so much Joshua, Lucy, Alex, Sonia and the whole Kingston team!

Opinion · 26 July 2024

Agent replied · 25 August 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Really smooth and transparent service. Alex Fraser was exceptional during our process of trying to find and secure a rental property. We were based overseas so felt we were taking a risk securing a property without actually seeing it ourselves. Alex was extremely accommodating in allowing family to view the property on our behalf. And then provided very knowledgeable and transparent advice while we finalised our offer.

Jack · 26 May 2023

Agent replied · 28 October 2023

Dear Jack, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Nigel was exceedingly helpful, made the whole process much easier to deal with. He kept us updated and in the loop. Sonia was also very polite, providing us with useful information when we needed. Thanks for the help, Sophie, Ella and Charlie

Charlie · 18 October 2024

Agent replied · 23 October 2024

Dear Charlie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I can't thank Alex Fraser enough for his exceptional help during my home search. From day one, he showed incredible patience and understanding, making sure to listen attentively to my needs and preferences. I greatly appreciated his consistent follow-ups, ensuring that no details were overlooked. Alex Fraser is a true professional who goes above and beyond to assist his clients.

Aakanksha · 30 October 2023

Agent replied · 28 October 2023

Dear Aakanksha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Allex. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Harvey is AMAZING!!! It has been an absolute pleasure working with him during the process of a property purchase. He is incredibly responsive, reliable and ensured the whole process moved along as quickly and smoothly as possible. Highly recommend working with Harvey and Dexters. Thanks guys!

Jasmine · 4 August 2024

Agent replied · 25 August 2024

Dear Jasmine, Thank you for taking the time to leave a wonderful 5 star Google review. Harvey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

Very transparent and quick timelines. I highly recommend Dexters to anyone looking for a place. Kudos to Mia and Alphie for the support.

Manoj · 1 August 2026

Agent replied · 22 August 2026

Dear Manoj, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

The office was really helpful to enable us to move from first viewing to letting really fast and efficiently. Very friendly and helpful team, especially Josh who really pulled out all the stops to ensure everything was ready and everyone involved was kept happy and up to date through the process.

Katherine · 27 April 2024

Agent replied · 25 August 2024

Dear Katherine, Thank you for taking the time to leave a lovely review regarding Josh. Kind regards, Asma, Customer Relations Team

5/5

Google

The service provided from Dexters for the search for our home was excellent. A special shout out to Lucy Curtis for being incredibly patient, helpful and responsive to all our queries and for keeping us informed throughout the whole process of referencing. We appreciate the amazing service provided by them a lot and would definitely recommend it to our friends and family!

Rudrani · 26 August 2023

Agent replied · 28 October 2023

Dear Rudrani, Thank you for taking the time to leave a lovely review regarding Lucy. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters Surbiton

How many reviews does Dexters Surbiton have?

Dexters's Surbiton office has 2,042 reviews across two platforms: 2,040 on Google, 2 on View Agents.

What is Dexters Surbiton's rating?

Dexters Surbiton is rated 4.9 out of 5 across all 2,042 reviews, and 4.9 out of 5 on Google from 2,040 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Where is Dexters's Surbiton office?

Dexters Surbiton, 20 Claremont Road, Surbiton, Surrey, KT6 4QU.

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