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Dexters Surbiton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, KT6 4QU

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Dexters's Surbiton office at 20 Claremont Road is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

View Agents logo

4.5 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

Amelia Davis, what a gem! I had been given notice on my house of 7 years and seeing properties going so fast she was super efficient and managed to see an opportunity for me. The house was just perfect, she worked hard to help me through the whole process alongside her peers and this really helped as I have a demanding job which leaves me time poor. All my concerns were handles professionally, calmly and without frustration. Many thanks Amelia, you really have done Dexters proud. 🀩

Alexandra Β· 22 March 2023

Agent replied Β· 28 October 2023

Dear Alexandra, Thank you for your lovely words regarding Amelia and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Hi there. I just want to say that Amelia from dexter estate agency in Kingston is one of the best I’ve ever come across. She was so thorough and informative with a real professional attitude towards her job. She listens well and answers with accurate answers, Amelia is very friendly and she acted with true professionalism. It’s very nice to be shown round a property by someone who has such passion for his job. Thank you Priscila and Pedro

Priscila Β· 22 March 2023

Agent replied Β· 28 October 2023

Dear Priscila, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had an excellent experience working with Anisa at Dexters. From the very beginning, she was professional, knowledgeable, and incredibly responsive. She kept me informed throughout the entire process, answered all my questions promptly, …

Amin Β· 22 July 2026

Agent replied Β· 22 August 2026

Dear Amin, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I have been working to find a rental in london during possibly the toughest period of the year right before the Christmas & new year -Katie Fairchild is the letting agent who is helping me from Dexters. She has been nothing but wonderful, she has taken the pain of providing so many additional details like connection to our offices, schools nearby, facilities nearby etc related each and every property option around Kingston. I really appreciate all the support!

Priyadharshini Β· 22 March 2023

Agent replied Β· 28 October 2023

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sonia has been helping me through the process of letting my property since I first contacted Dexters a couple of weeks ago. Not only is she extremely proactive, (she arranged the first viewings within a couple of days), but she is also very patient and hasn't pressurized me into accepting offers, or anything else for that matter, that I am not happy with. She responds to my emails very quickly and, all in all, I can't fault her.

Sheila Β· 22 March 2023

Agent replied Β· 28 October 2023

Dear Shelia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We are now nearing completion, having exchanged. During the whole process Emily was really helpful and communicative. She was timely and went out of her way to go the extra mile such as with smaller negotiations over extra furniture. Nothing was too much trouble for her. She made the whole process run smoothly.

Kate Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Kate, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Isabella was super friendly and helpful. She takes care to listen to your needs and concerns!

Elena Β· 1 December 2025

Agent replied Β· 31 December 2025

Dear Elena, We really appreciate you taking the time to leave such lovely comments about Isabella. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I recently had the pleasure of working with Sonia from Dexter's letting department. I found her to be extremely professional, polite, and enthusiastic in her approach. She was fully engaged in the task of finding suitable tenants for my property. My overall experience with Dexter has been consistently professional. Having worked with the company in the past, I had confidence in their abilities and I believe my decision to work with them again was the right one.

Xinyi Β· 22 March 2023

Agent replied Β· 28 October 2023

Dear Xinyi, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joshua has been very helpful in finding a house . Although a rent hasn't be fixed yet, I do appreciate the services he has provided so far. Best part I liked about his service is he responds as early as possible ,and also suggested similar properties available on the market on our budget. Thank you

Ursula Β· 4 August 2024

Agent replied Β· 25 August 2024

Dear Ursula, We really appreciate you taking the time to leave such lovely comments about Joshua. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Emily Healey and David Fisher were excellent - always responded quickly to emails and calls, gave good advice, and supported us throughout the process. Thank you!

Derri Β· 19 August 2025

Agent replied Β· 2 September 2025

Dear Derri, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We are very happy with the service provided by Joshua Evans. In our rental flat hunt, Joshua has been most patient and professional. He was pro-active but never pushy. He was very responsive and followed our case closely. I would certainly recommend Joshua as an excellent estate agent to my friends.

Cheung Β· 25 September 2024

Agent replied Β· 23 October 2024

Dear Cheung, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Very happy with the service from Dexters. Only after a few days of contact, Jack and his team found a flat I could rent. They have shown that they are professional and effective when helping customers. Jack was very helpful, friendly and professional. He responded quickly when something occurred and helped us get the flat in only a couple of days. I would recommend working with both Jack and Dexters for anyone looking for a flat.

Kristian Β· 22 March 2023

Agent replied Β· 28 October 2023

Dear Kristian, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My wife and I would like to thank Mustaffa and his colleague Kate who kindly showed us the house at very short notice on a weekend as we are a Foreign Buyer. Both are very professional and went out of their way to make our inspection very smooth. Thank you to both of you.

Halim Β· 28 July 2024

Agent replied Β· 25 August 2024

Dear Halim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters is one of the best estate agents in Kingston and I would also recommend Taylor McNeil if you while are for a property to rent in Kingston area - very professional, knowledgeable, responsive and friendly. He took the time to understand our needs and budget, and offered multiple options within our budget. Five stars for the outstanding services.

Ken Β· 27 April 2024

Agent replied Β· 25 August 2024

Dear Ken, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

I recently moved into our new apartment in Kingston. Dexters - and particularly Sonia - exceeded my expectations in smoothing the moving-in process. Of course Dexters represent the landlord, but I was made to feel really welcome and, to be honest, found them to be so helpful and attentive at all stages. From first viewing to moving in within one week bettered my expectations. Thank you Dexters Kingston, Sonia and Ethan, who supported Sonia throughout.

Kevin Β· 22 March 2023

Agent replied Β· 28 October 2023

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

This was my first move and I can honestly say that Josh Evans was a tremendous help !! He was very patient and informative as we were not sure what kind of property we were looking for. Josh went the extra mile to even contact us after we found a property to congratulate us and offer his assistance if needed. If you go with a property from Dexters, make sure to ask for Josh !!

Eri Β· 22 March 2023

Agent replied Β· 28 October 2023

Dear Eri, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently worked with Joey while searching for a rental property, and I can't recommend him highly enough! From start to finish, his communication was exceptional, he was always prompt, clear, and incredibly approachable. Whether it was answering my many questions or scheduling viewings at convenient times, Joey was always one step ahead. His professionalism really stood out, making what can often be a stressful process smooth and hassle-free. He listened carefully to my needs and preferences, providing tailored options and offering honest advice without ever being pushy. It felt like he genuinely cared about finding the right place for me, rather than just closing a deal. Thanks to Joey, I felt confident and well-supported throughout the entire process. If you're looking for an estate agent who's reliable, professional, and easy to work with, Joey is definitely your guy!

Ollie Β· 16 October 2024

5/5

Google

The director Sonia at Dexters Kingston was amazing in helping me to resolve my tenancy deposit issues with the landlord. Sonia was prompt and understanding and everything was communicated in a professional manner to come to a fair and positive resolution. Thank you Sonia! I am truly grateful for your time and efforts to resolve this

Donna Β· 27 May 2024

Agent replied Β· 25 August 2024

Dear Donna, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team

5/5

Google

Joshua has been very responsive and helpful in guiding me through finding a rent in Kingston. As a 1st time tenant in the UK, I have been provided with necessary and additional tips on the general proesses. Although a rent hasn't be fixed yet, I do appreciate the services he has provided so far.

Kelvin Β· 26 June 2024

Agent replied Β· 25 August 2024

Dear Kelvin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Yesterday I had a viewing with Kristian Gray in one of their properties and it was very helpful and informative but unfortunately the flat did not fit for what I am looking for. Other than that, Kristian is willing to help me to find other properties.

Noor Β· 3 November 2024

Agent replied Β· 10 November 2024

Dear Noor, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

My experience with Bella from Dexters Kingston has been nothing short of exceptional! She has been so responsive, understanding, kind and knowledgeable. 5 stars is just not enough! Bella you are truly an asset to Dexters! Thank you so much for finding me my new home.

Mariana Β· 27 October 2024

Agent replied Β· 10 November 2024

Dear Mariana, We really appreciate you taking the time to leave such lovely comments about Isabella. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I recently worked with Kristian, helping me with my search for my first rental property. His service was absolutely outstanding, being very informative and helpful along the journey, answering any queries I had, overall just making the process very smooth and straightforward. I would 100% recommend.

Aaron Β· 27 October 2024

Agent replied Β· 10 November 2024

Dear Aaron, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

I called Dexters go hep with my property search. I was kindly met with Mustafa. He was such a gentleman and handled my queries so well. He helped me and advised me and really new the market well and what me and my family are looking for. He related to us on personal level and went the extra mile for us. Dexters are lucky to have him representing their team. Thank you Mustafa!

Funda Β· 22 March 2023

Agent replied Β· 28 October 2023

Dear Funda, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Although I ended up finding a flat via another agent, the dexter Kingston branch provided excellent service during the flat search process. Especially Alex, who not only screened and recommended properties in a timely manner according to our needs, arranged viewings very quickly, but also followed up very efficiently. Many thanks.

Yiru Β· 4 August 2024

Agent replied Β· 25 August 2024

Dear Yiru, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

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Questions about Dexters Surbiton

How many reviews does Dexters Surbiton have?

Dexters's Surbiton office has 2,042 reviews across two platforms: 2,040 on Google, 2 on View Agents.

What is Dexters Surbiton's rating?

Dexters Surbiton is rated 4.9 out of 5 across all 2,042 reviews, and 4.9 out of 5 on Google from 2,040 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Where is Dexters's Surbiton office?

Dexters Surbiton, 20 Claremont Road, Surbiton, KT6 4QU.

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