Trusted Agent profile

Dexters reviews

β˜…β˜…β˜…β˜…β˜… Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton KT6 4QU

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Dexters's Surbiton office at 20 Claremont Road is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

View Agents logo

4.5 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of viewing a property with Joshua from Dexters, and I am thoroughly impressed with the experience. From the moment I expressed interest in the property, Joshua was exceptionally responsive and accommodating, scheduling a viewing at a convenient time for me. During the viewing, Joshua was incredibly knowledgeable and professional. They provided detailed information about the property, its features, and the surrounding area, answering all my questions with confidence. Thank you, Joshua for a wonderful viewing experience!

Rita Β· 27 May 2024

Agent replied Β· 25 August 2024

Dear Rita, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Bella was so helpful with my search for a property ! She was attentive and supporting. Thank you Bella ! 😊

Ellie Β· 9 April 2026

Agent replied Β· 13 April 2026

Dear Ellie, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

My experience with Nikesh Patel from Dexters Kingston was exceptional. Nikesh went above and beyond in explaining me every detail about the property.He understood exactly what I was looking for and arranged a viewing promptly. During the property tour, Nikesh provided insightful information about the area and the property. He was patient with all my questions and concerns, demonstrating a deep understanding of the local market and real estate trends. I highly recommend Nikesh Patel and Dexters Kingston to anyone looking to purchase a property. Thank you, Nikesh, for your outstanding assistance!

Alexandra Β· 27 April 2024

Agent replied Β· 25 August 2024

Dear Alexandra, Thank you for your kind comments regarding Nikesh and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had an excellent experience with Dexter's Estate Agency. As first-time renters, the process seemed daunting, but the team at Dexter's was accommodating and supportive throughout. Special thanks to Alex Fraser, who went above and beyond to assist us every step of the way. His guidance and expertise made our journey much smoother. We couldn't have asked for a better experience and highly recommend Dexter's Estate Agency to anyone looking for professional and dedicated service.

Vania Β· 26 July 2024

Agent replied Β· 25 August 2024

Dear Vania, Thank you for your kind comments regarding Alex and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Mia Hicks at Dexters Kingston has been helpful throughout my rental process. She is always punctual, professional, and provides quick, clear responses to all my queries. I highly recommend her services for a smooth and efficient experience.

Katie Β· 22 July 2026

5/5

Google

I am very impressed with the service the sales team has given me, especially Sophie . I would highly recommend!

Joshua Β· 30 March 2026

Agent replied Β· 13 April 2026

Dear Joshua, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I can't recommend Taylor McNeil at Dexter Kingston highly enough! Taylor was incredibly helpful throughout my property search. He went above and beyond to show me available properties and consistently contacted me with new options that matched my requirements. Even before I arrived in the UK, Taylor was incredibly supportive.Taylor was always there to assist me and find the perfect property. Unfortunately, due to my moving date, I wasn't able to rent through Taylor this time. However, I will definitely be contacting him again for any future property searches. If you're looking for a professional, helpful, and attentive estate agent, look no further than Taylor McNeil at Dexter Kingston!

Shahan Β· 28 March 2024

Agent replied Β· 25 August 2024

Dear Shahan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Taylor and for your kind comments. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Joshua Evans provided exceptional service in my recent home search. His deep market knowledge, detailed insights about neighbourhoods, and honest property assessments were invaluable. Joshua’s excellent communication and dedication made the process smooth and stress-free. He skillfully negotiated a great deal for me, and his professionalism and commitment to client satisfaction are unmatched. I highly recommend Joshua to anyone seeking a top-notch real estate agent. Thank you, Joshua, for helping me find my perfect home!

Keithmist Β· 26 June 2024

Agent replied Β· 25 August 2024

Dear Keithmist, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I have had a great experience with Sonia and the team at Dextors in Kingston. They professionally and proactively found me a great tenant, when other agents locally were unable to do so. I have found the team to be honest, communicative and very easy to deal with. They delivered on what they promised, and didn't play 'games' to engage me, as I have experienced with other agents. I am thrilled with the outcome and look forward to an ongoing relationship with the team.

Belinda Β· 29 February 2024

Agent replied Β· 21 March 2024

Dear Belinda, Thank you for taking the time to leave a wonderful 5 star Google review. Sonia will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

I worked with Bella to find a property and she is the best in the business!

Katy Β· 9 April 2026

Agent replied Β· 13 April 2026

Dear Katy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

4/5

Google

We had a very good experience with Dexters.Special thanks to Isabella who helped us while processing.Thanks again.

Basil Β· 30 March 2026

Agent replied Β· 13 April 2026

Dear Basil, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

Isabella Briley has been very supportive, helpful, and responsive, which made our apartment rental experience very smooth!

Diana Β· 30 March 2026

Agent replied Β· 13 April 2026

Dear Diana, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I had the most wonderful experience working with Anisa. She is very helpful and straightforward, and was always on top of her work. She made sure to update me with all new information and advice, and she helped make my overwhelming house hunting journey a little easier.

Meeta Β· 1 August 2026

Agent replied Β· 22 August 2026

Dear Meeta, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

The whole team, Ayca, Amy and Alfie, has been incredibly professional and helpful throughout the process. They have always been very quick to respond to our questions and concerns, and the entire process has been much smoother than we expected (and than what we have experienced elsewhere).

Supeng Β· 1 August 2026

Agent replied Β· 22 August 2026

Dear Supeng, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

3/5

Google

Dexters Kingston (Harry Khan) got us through a quite long and complicated sale for which we are very relieved. A call out too to David Fisher. However, I feel that Dexters, like other estate agents, initially over-priced the house we were selling (in hope? Optimism?) which slowed the viewings and sale. Their valuation didn’t recognise the current very dampened market, and meant we had to reduce the price by a hefty amount to get visits - which prolonged the sale period and caused anxiety, We also hadn’t met our buyers, and as the sale period lengthened with various complications, we were keen to talk to them direct. Dexters were unhappy about this but we did eventually pass emails back and forth through their office, which not only helped us to get a hang of our buyers - who are great - but they also had a better idea about us. I believe the contact (albeit at one remove) eased things a lot. Why were Dexters not keen on personal contact? We don’t know.

Helen Β· 14 January 2024

Agent replied Β· 21 March 2024

Dear Helen, Thank you for your comments regarding the Kingston Team. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a viewing of a property yesterday with Kristian and were very impressed with his customer service and friendly manner. He was professional and polite throughout the viewing and I think he is a brilliant asset to the Dexter's Kingston team. I would also like to thank Sonia, Lucy and Alex who have gone above and beyond with helping in our situation.

Leteasha Β· 3 November 2024

Agent replied Β· 9 December 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

We had a really good experience buying a house through Dexters. Harry was super helpful throughout!

Jack Β· 23 March 2026

Agent replied Β· 13 April 2026

Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kelsey has been really helpful in our search for a new property. She's super organised in sending us properties and helping us find what we're looking for.

Gaby Β· 10 December 2025

Agent replied Β· 31 December 2025

Dear Gaby, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I am very impressed with how Dexter Estate Agents handled my query. They organized numerous and suitable viewings for us in a matter of day and coordinated among themselves about timings. I am particularly impressed with Jessica Wood at Kingston Office at how my application was handled. Jess is organised, professional and efficient from the viewing to the conclusion of the contract. She is pragmatic and manages expectations well and is a big asset to the company. Thank you Jess and see you on top! Kate Whellams

Kate Β· 29 November 2023

Agent replied Β· 21 March 2024

Dear Kate, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’ve recently been in contact with Harvey from the Kingston office at Dexter’s. I must say, the experience exceeded all my expectations. From the moment I contacted Dexter’s, their communication has been spot on. When call and Harvey is not available there is always another member of staff to help. They were prompt, courteous, and displayed a remarkable level of professionalism. I would recommend Dexter’s to anyone in search of a reliable estate agent. Their excellent communication and dedication to finding you a home is impeccable.

Kelly Β· 29 November 2023

Agent replied Β· 21 March 2024

Dear Kelly, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Dexters, and I couldn't be more satisfied with the experience. From start to finish, they provided exceptional service and made the entire process of renting a home smooth and stress-free. I highly recommend Joshua at Dexters to anyone looking to buy, sell or rent a property. His expertise, commitment, and personalised approach truly set him apart. Thank you for an outstanding experience!!

Angela Β· 27 May 2024

Agent replied Β· 25 August 2024

Dear Angela, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

After a fairly long search, I rented a property today via Dexters Kingston. I don’t often review but I have to say from start to finish I was really impressed with the attentive service, follow up and care received, which wasn’t always the case with other agencies I had interacted with, and all the more impressive at such a busy time in the market. Particular thanks to Alex Fraser who looked after me extremely well start to finish and took the time to advise, check understanding and fix a few hiccups on the way with speed and authenticity. A further thanks to Josh and Sonia who were also excellent. From my experience I think a very well run office with good people. Thanks again for your support.

David Β· 30 October 2023

Agent replied Β· 28 October 2023

Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very smooth experience! Bella was endlessly helpful for our property search.

Judy Β· 9 April 2026

Agent replied Β· 13 April 2026

Dear Judy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had amazing help with finding a house all thanks to Harvey.

Joseph Β· 30 March 2026

Agent replied Β· 13 April 2026

Dear Joseph, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

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Questions about Dexters

How many reviews does Dexters have?

Dexters's Surbiton office has 2,042 reviews across two platforms: 2,040 on Google, 2 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.9 out of 5 across all 2,042 reviews, and 4.9 out of 5 on Google from 2,040 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Where is Dexters's Surbiton office?

Dexters, 20 Claremont Road, Surbiton KT6 4QU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.