Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleEmily Healey was excellent throughout our house purchase. Very knowledgeable and always approachable. We highly recommend her and the wider Dexters team.
Dear Eric, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
4/5
GoogleI would like to thank Miss Katrina Touzakova, the sales consultant, for the good service she provides in these few months. She is always patient to listen to my needs, provide relevant property information in a prompt way and make sure every viewing is well booked. Her efforts is much appreciated.
Dear Suzanne, Our aim is to deliver a great service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMustafa was great, he gave really unbiased advice on property purchase, which was very much appreciated to see it from a potential buyer's personal point of view , rather than just pushing a hard sell like most other estate agents , I will definitely recommend the service to other potential buyers.
Dear Brit, Thank you for your review, and mentioning your experience with Mustafa in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have recently been dealing with Joshua Evans from the letting department at Dexters. Joshua has been really wonderful to deal with. He is incredibly professional and constantly keeps me up to date on viewings/ cancellations/ changes etc. He goes above and beyond to ensure the viewings cause minimal disruption.
Dear Tarryn-lee, I am writing to say thank you for your kind comments about the service you received from Jess and our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. Kind regards, Evie Fisher Customer Relations Team
1/5
GoogleVery dodgy company, they avoiding repairs in their overpriced and mouldy properties , contact you only when they are benefiting from it and worse part they playing up when comes to return YOUR deposit money. Avoid if you respect your money, time and health
Dear Greg, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma
5/5
GoogleHarry was great to deal with and helped manage both sides of the process for a house purchase very well. We would happily recommend. All his colleagues also seemed helpful and quick to respond too.
Dear Alex, Thank you for leaving a kind 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua is very attentive with attention to detail with the rental properties he has sent through to me on my first week of trying to find a home for my family. I look forward to working closely with him to get the property we need in this tough climate.
Dear Claire, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleA big thank you to Gary Oliver for working hard to get a complicated house sale through. We wouldn't have managed without him and his sales team.
Dear Jonathan, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleGreat service from Dexter’s Kingston in our purchase. Harvey was helpful, proactive and kept us informed all the way through
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI have found Dexters especially Sonia extremely helpful, as a Landlord there are ups & downs Sonia has always come through to solve a problem. Well Done Sonia. 2 years later, Sonia has been outstanding in helping me with difficult … More
Dear Frank, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleReally happy with my experience with Dexters. Isabella Briley has gone miles to help me find property. Great company!
Dear Stoyan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleDexters' premier management service seems expensive but they really do take all the hassle out of administering the property. They occasionally charge an "arrangement fee" on top of the premier fee, even for routine maintenance, but Sonia De Abrau is very helpful when sorting these issues out.
Dear Jeremy, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleThis has been our first time with Dexters looking for a property to move to. We worked with Jess Steer from the Kingston office and she was absolutely amazing! She is very friendly and attentive to our needs, and unlike other Estate Agents we had come across she went above and beyond to help us find what we were searching for!!
Dear Ewelina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleSo far am enjoying dealing with Taylor and the team of Dexters Kingston office, they are professional and keeping their words and those are the 2 most important points for me with anyone I deal with
Dear Yahia, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent team. Thank you Harry Khan for all your efforts and regular updates and David Fisher for your support with an unforeseen challenge. So grateful to you all and super exited about my move. Thanks again!
Dear Violet, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua Evans from Dexters' Kingston Office was absolutely wonderful in helping my daughter and I in finding our new home. Joshua noted what we were looking for and constantly kept in touch. He was professional and friendly and I would definitely recommend Joshua.
Dear Lina, Thank you for taking the time to leave a wonderful 5 star Google review. Joshua will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently worked with Bella to find a property she was really helpful and made the process really easy!
Dear Taya, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleHarvey Barton was super lovely and very considerate to the elderly gentleman vendor who had trouble hearing us when we arrived. A true professional, caring and a pleasure to view a house with.
Dear Yvonne, We really appreciate you taking the time to leave such lovely comments about Harvey. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.
5/5
GoogleGreat service, Taylor was very approachable and enthusiastic, showed us a beautiful property that was tailored to our needs and made sure we saw all the best aspects eg balcony. Thank you!
Dear Lynnie, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had a great experience in my flat hunt with this agency. Alex Fraser was really helpful all the time, sending me properties that could fit to what I was looking for. Also, very patience too, since I wasn't able to answer the calls or emails in a reasonable time.
Dear Ingrid, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
4/5
GoogleAfter searching for 4 months to try and find a flat/house, Alex has been so supportive in helping my friends and I find our new home. He has been responsive, answered all of our questions and queries and has made this experience less stressful for all of us, thank you!
Dear Ria, It’s great to hear that you have had a great experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFrom day one , our consultant James Antonio has been there -above and beyond -in every aspect of not only the showing and the final purchase but every bump in the road , James was there to hold our hands. And I know some of the staff he … More
Dear Reza, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI would like to say a huge thank you to Jordan for all the help over the last 22 months. He always goes above and beyond to fix any issues we have had and been a huge help to me and my family. We have moved from one house to another and always been there for us. He is a credit to the company. Thank you C
Dear C.R P, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleI had an excellent experience with Dexters as a buyer. From start to finish, they were professional, attentive, and genuinely invested in making the process as smooth as possible. The communication was clear, any questions I had were promptly answered, and they kept me updated every step of the way. Harvey Barton, in particular, was very proactive and really helped to facilitate the purchase smoothly.
Dear Amad, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Surbiton office has 2,042 reviews across two platforms: 2,040 on Google, 2 on View Agents.
Dexters Surbiton is rated 4.9 out of 5 across all 2,042 reviews, and 4.9 out of 5 on Google from 2,040 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Dexters Surbiton, 20 Claremont Road, Surbiton, Surrey, KT6 4QU.
