Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
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5/5
GoogleEmily was the agent who dealt with our purchase. She was absolutely fantastic, always available, very friendly, understanding, informative, helped us secure a good offer and went above and beyond to assist us with viewings and arranging access for a pre completion house clean.
We would highly recommend her.
Tariq Β· 22 March 2023
Agent replied Β· 28 October 2023
Dear Tariq, Itβs great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleBen has been very attentive and helpful during our search for a property to rent. Finding the right place has proved very difficult this time of year, but Ben has been very on the ball - contacting me asap when a new property has become available. Still looking but so far excellent service!
Megan Β· 28 October 2022
Agent replied Β· 28 October 2023
Dear Megan, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
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5/5
GoogleIt has truly been a pleasure working with Dexters and Nitesh. Nitesh has gone above and beyond helping me and my fiancΓ© (soon to be husband) find our dream apartment. Nitesh has been very professional and is a charming young man with a bright future in this company, we canβt thank him enough!
Shabin Β· 28 October 2022
Agent replied Β· 28 October 2023
Dear Shabin, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleI have been dealing with the Dexter team in Kingston for the last 4 years. The team in charge of rental is professional and responsive, especially Alex Fraser who never hesitated to answer my calls when I was traveling to take care of emergency repairs on my behalf and other rental related issues.
Yasser Β· 28 October 2022
Agent replied Β· 28 October 2023
Dear Yasser, thank you for your 5* review. We are thrilled to read that you have had a great experience with Alex in our Kingston Upon Thames office. Kind regards Asma Chughtai Customer Relations Teams
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5/5
GoogleSonia De Abreu and her team have been extremely helpful to both myself and my family solving numerous issues faced by the rental of the property. There have been no issues getting in contact with them. Communication is always timely and responsive. Myself and my family are extremely happy with their continuing service!
Prev Β· 28 October 2022
Agent replied Β· 28 October 2023
Dear Prev, Itβs great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
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5/5
GoogleI am incredibly pleased with the service I received from Kelsey Hargan of Dexters Lettings Agents. House/Flat rental or buying process can be daunting, but Kelsey was fantastic every step of the way. Thanks Kelsey ππ½ β¦
Wellington Β· 21 January 2024
Agent replied Β· 21 March 2024
Dear Wellington, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
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4/5
GoogleAs a landlord I recently took the decision to move to Dexters Kingston Estate Agents and I'm so glad I did. Sonia and Alex have done an amazing job in finding a new tenant so quickly . I've received excellent communication and support from everyone involved. A great team to work with not only in finding a new tenant but also ensuring a smooth change over. Thank you Dexters.
Susannah Β· 3 November 2024
Agent replied Β· 10 November 2024
Dear Susannah, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
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5/5
GoogleExceptional service from Alex, who took extreme care with handling my request to understand my needs and align with exactly what I was looking for. Thank you, and I would highly recommend Dexters Kingston to those that are also in the search for a new property or letting. Thanks Alex!
Daniel Β· 31 January 2023
Agent replied Β· 28 October 2023
Dear Daniel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJessica Woods from Dexters Kingston is truly amazing. we were looking for a house to rent in the Kingston which is very difficult to get. But she helped us out finding a home in the same week and with all the hustles. Thank Youβ¨
Pratik Β· 30 July 2023
Agent replied Β· 28 October 2023
Dear Pratik, Itβs great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleTaylor was very friendly and highly professional throughout my search for an appartement in the Kingston area. He answered my questions really quick and arranged viewings (also on Video). I highly recommend him, if you are looking for a new home. Thanks again Taylor!
Fabi Β· 30 July 2023
Agent replied Β· 28 October 2023
Dear Fabi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Taylor, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleEla from Dexters Kingston has been amazing ! She has been extremely efficient, and very kind. When I was asking her questions about the house we were viewing she was very helpful and knew exactly what she was talking about. Very pleased with her service !
Emi Β· 31 May 2023
Agent replied Β· 28 October 2023
Dear Emi Flouris, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleExtremely helpful, polite and professional Team. Kelsey Hargan was my lettings consultant and was great, asked for precisely what we required for my Family of 4 and emails us our very specific requirement. Highly recommended.
David Β· 20 February 2024
Agent replied Β· 21 March 2024
Dear David, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.
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5/5
GoogleTaylor McNeil went above and beyond to help us find a new rental. He was courteous, helpful and always very punctual. The service we have received has been excellent and Taylor has been brilliant and always available when needed.
Frances Β· 22 November 2023
Agent replied Β· 21 March 2024
Dear Frances, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Taylor, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleKristian Gray was wonderful in helping us find our flat. He was informative, friendly and always made an effort to make us comfortable.
Clarice Β· 23 September 2024
Agent replied Β· 23 October 2024
Dear Clarice, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
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5/5
GoogleI highly recommend Dexters (Kingston), they really look into what I am searching for and work as a great team. They provide proactive, precise and speedy service and follow up. Especially thanks to Jack who is super nice and he provides very professional services and let the whole letting process works smoothly.
Lian Β· 28 October 2022
Agent replied Β· 28 October 2023
Dear Lian, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
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5/5
GoogleKelsey from Dexters is very helpful and kind. She gave us really fast and high quality service during our property search process. I would definitely recommend anyone who wants to rent a house in kingston to contact Dexters and especially Kelsey.
BarΔ±Ε Β· 28 September 2023
Agent replied Β· 28 October 2023
Dear BarΔ±Ε, Thank you for your kind comments regarding Kelsey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJessica has been great throughout our home search experience. She and her team are professional and responsive. I would 100% recommend their service if you were to look for your next home in the area :)
Tami Β· 21 January 2024
Agent replied Β· 21 March 2024
Dear Tami , Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma, Customer Relations Team
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5/5
GoogleThank you to Joshua Evans in regards to helping me and my other flatmates into securing a house for 2nd year. We appreciate how attentive and helpful you have been throughout this entire journey.
Naj Β· 29 February 2024
Agent replied Β· 21 March 2024
Dear Naj, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
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5/5
GoogleA big thank you to Joshua for the whole experience while trying to secure a house to rent! We had a couple of difficulties with our references and Joshua worked tirelessly to resolve them. Always responsive and polite! I would definitely recommend him to anyone looking for a house!
Nils Β· 31 January 2023
Agent replied Β· 28 October 2023
Dear Nils, Thank you for taking the time to leave a lovely review regarding Joshua. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleSonia and her team are exceptionally professional. In many ways they provide a benchmark for the entire property management profession. βοΈβοΈβοΈβοΈβοΈ
Shaun Β· 16 October 2024
Agent replied Β· 23 October 2024
Dear Shaun, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldnβt have been any better and the team in our Kingston office will be thrilled to read this. Kind regards, Asma
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5/5
GoogleAnthony Bell has been fantastic in preparing for the sale of our home.
A true professional; he gave me fair and honest expectations. His knowledge of the local area and market is exceptional. I have trust in him to market my home with honestly and the care needed.
Shell Β· 2 March 2023
Agent replied Β· 28 October 2023
Dear Shell, Thank you for your great 5 star review, and mentioning your experience with Anthony in our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJosh was extremely professional and helpful during our search for rental property. He understood what we were looking for and made sure that we found the perfect home matching our needs. He was informative and efficient during the process. Highly recommend working with him.
Gokhan Β· 30 June 2023
Agent replied Β· 28 October 2023
Dear Gokhan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleWorked with Bella before! Sheβs so lovely and got everything sorted out quickly and smoothly. 10/10 would recommend π β¦
Maddie Β· 27 October 2024
Agent replied Β· 10 November 2024
Dear Maddie, Thank you for taking the time to leave a wonderful 5 star Google review. Isabella will be thrilled to read your kind comments. Kind regards, Asma
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5/5
GoogleBoth Emily and David were absolutely fabulous. Emily was fantastic when it came to the viewings especially as she was knowledgeable and made me feel at ease whilst not making me feel pressured or 'sold to'. David was great at keeping the β¦ More
Toni Β· 25 June 2023
Agent replied Β· 28 October 2023
Dear Toni, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emily and David, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
