Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDexters managed to let my apartment at my asking price very quickly. Sonia and Lucy were helpful, responsive and very clear about charges. I was paid the rent within a week of tenant moving in. Great service so far. Rent is being paid on time and Donalina has been very responsive and helpful......recommended strongly:)
Mohammad · 2 March 2023
Agent replied · 28 October 2023
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery good and professional help from Taylor McNeil during the entire process. Very good support from others such as Alex and Josh also whenever Taylor was occupied with meetings (I am not surprised now why he keeps occupied. Clients like me like him a lot. ;) ). Thank you, guys.
Rahul · 30 June 2023
Agent replied · 28 October 2023
Dear Rahul , Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery happy with how the team at Dexters handled the sale of our house. Anthony gave us sound advice and plenty of his time to talk through our sale strategy and Mustafa was efficient and timely with communication and coordination of the sale process. I would gladly use Dexters again. Thanks team!
Robert · 1 May 2023
Agent replied · 28 October 2023
Dear Robert, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJosh is a great letting agent. Extremely helpful in aiding us to find a new home and guide us all the way through to moving in - wonder character. Also thank you to Lucy for assisting us when we stepped into the Kingston office.
Lakhan · 22 November 2023
Agent replied · 21 March 2024
Dear Lakhan, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to say thank you to Sonia and Alex for making the experience of renting my property a positive one. Their professional approach and can do attitude made the whole process seamless. I look forward to working with them again in the future.
Anthony · 22 November 2023
Agent replied · 21 March 2024
Dear Anthony, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI am a Dexter customer for nearly 12 years. Thank you Sonia De Abreu and the team for your high professionalism, prompt responses, level of care, and efficiency dealing with any issues I have with my flat. You and your team are always … More
Zara · 23 October 2023
Agent replied · 28 October 2023
Dear Zara, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThis agency very professional and very fast! Thanks to Director of the office Sonia De Abreu and my manager Kelsey Hargan. They made the renting process very easy and comfortable. Even after moving in, Sonya continues to provide support with any questions or concerns. Thanks again!
Sam · 28 September 2023
Agent replied · 28 October 2023
Dear Sam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlthough Emily at Dexters did not, ultimately, secure the sale of my flat, she worked very hard for me. She arranged many viewings, and through them plenty of offers. Emily was both very reactive, and, as importantly proactive. She was a pleasure to do business with.
Ellie · 28 September 2023
Agent replied · 28 October 2023
Dear Ellie, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have closely dealt with Taylor during our venture into finding our new home. It’s safe to say this man is magic. Well spoken, reassuring and a pleasure to work with. Thank you for helping us elevate in our lives. <3
Oli · 21 January 2024
Agent replied · 21 March 2024
Dear Oli, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJoshua Evans has been helping us with our search. We have been quite picky in a difficult market - but Joshua has been laser focused in looking in the streets we want and even checking school catchments for us.
Sophie · 29 February 2024
Agent replied · 21 March 2024
Dear Sophie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWorked with Kelsey Hargan finding an apartment to let in Kingston. She was great, attentive and made sure to keep me posted with any new lettings that were getting in the market. I recommend her 100%.
Silvana · 27 April 2024
Agent replied · 25 August 2024
Dear Silvana, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe have had a great experience with Dexters, in particular Joshua, who has been extremely helpful and personable during our flat search. He has put both me and my partner at ease and kept us in mind when new properties become available, so we are very grateful for his help!
Alice · 31 May 2023
Agent replied · 28 October 2023
Dear Alice, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt's the second time I have been renting through Dexters, and I am pleased with their service.
They act quickly and to the point. All the paperwork has been done remotely with no unnecessary delays. Please get in touch with Sonia De Abreu and her team (Alex Fraser and others) for assistance.
Greg · 22 March 2023
Agent replied · 28 October 2023
Dear Greg, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’d just like to say how great Sonia De Abreu and her team were !
Great professionalism and assistance during the letting of my property.
Sonia exceeded my expectations through maintaining an open and honest dialogue whilst providing exceptional support and guidance throughout.
I would definitely recommend Dexters Kingston services to others.
Don · 22 March 2023
Agent replied · 28 October 2023
Dear Don, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have moved out from the house in Kingston. My landlord was nightmare. Lucy Curtis from Dexters coordinated the dialog between the landlord and me. And we finalised all the process very softly. Lucy is really professional in her job and she replied all the emails & calls anytime, even weekend. Thank you Lucy and Dexters.
Omer · 28 October 2022
Agent replied · 28 October 2023
Dear Omer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleI rented an unfurnished flat with Dexters recently. However the flat was filled with furniture from previous tenants. Tried to get help a few times but no luck, until Sonia stepped in and help me to remove the furniture within a week. Thanks Sonia! :)
E · 28 September 2023
Agent replied · 28 October 2023
Dear E W, Thank you for your lovely words and for leaving a 4* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKelsey was very supportive during our search and arranged many viewing for us. Thaks for all support and I will definitely get in touch with Dexters once i have another enquiry. Thanks!
Bilge · 26 June 2024
Agent replied · 25 August 2024
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJoshua Evans provided exceptional service throughout our property search. His expertise and support exceeded our expectations, making the process seamless and stress-free. Joshua's proactive approach and dedication to finding the perfect property went beyond what we could have hoped for. He listened attentively to our needs and guided us with professionalism and care. I am sure that with Joshua's further support we will soon find our dream home. I highly recommend him to anyone in need of a reliable and knowledgeable real estate agent.
Best regards,
Anna
Anna · 26 June 2024
Agent replied · 25 August 2024
Dear Anna, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Ayca and Amy at Dexters. They were both really helpful, responsive, and made the whole rental process smooth and stress-free. …
Sofie · 30 March 2026
Agent replied · 13 April 2026
Dear Sofie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleVery accommodating, professional and kind. Thank you Kelsey.
Hassan · 30 March 2026
★★★★★ 5/5
GoogleSonia and her team do great work. They were quick to attend to my queries, showcase the property to its best potential and kept me up to date with all things regularly. Recommend them highly.
Charles · 27 April 2024
Agent replied · 25 August 2024
Dear Charles, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe have been letting our property on a fully managed basis through Dexters Kingston Office. Holly Maingot has been helping us in managing our property and has been very helpful in dealing with various related matters. With her help, letting has been a smooth experience for us and to large extend carefree.
Selina · 2 March 2023
Agent replied · 28 October 2023
Dear Selina, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSold our flat in Kingston with the office recently. The team really went above and beyond here with Natalia and Conor stand out performers when the flat first come to market keeping me updated with feedback from the 20+ viewings they took through the door. After that Ben and Particularly Nina were stand out stars keeping me fully updated throughout the process ensuring a smooth process to exchange. Would recommend.
Aaron · 10 March 2020
Agent replied
Dear Aaron, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent work from Kelsey in Dexters Kingston. Made the task of finding a suitable accommodation to meet my requirements a smooth and straight forward process. Great communication skills keeping me constantly updated throughout the entire time. I will most definitely recommend Kelsey to other friends and colleagues. Great service!
Joanne · 31 May 2023
Agent replied · 28 October 2023
Dear Joanne, Thank you for your great 5 star review, and mentioning your experience with Kelsey in our Kingston Upon Thames office. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
