Trusted Agent profile · Surbiton, Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

View Agents logo

4.5 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

Dexters Kingston provided a professional service for selling my house and Harvey was very responsive and helpful throughout the process.

Lucy · 17 December 2025

5/5

Google

Harry was my contact for the sale of my flat in Kingston and did a great job 'hand-holding' the whole process. Great job and thanks Harry!

Rachel · 25 September 2024

Agent replied · 28 October 2023

Dear Rachel, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Staff are super friendly and very helpful.. Amelia Davis was amazing , following up and helping out with the process , always replying to every question regardless of how silly it’s and going out of her ay to accommodate my busy schedule! I have had the best experience and would recommend them for sure .

Reham · 28 October 2022

Agent replied · 28 October 2023

Dear Reham, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Recently gone through the lettings process to rent a new place with Dexters. Jessica was been super friendly and helpful throughout the end to end process with multiple property options- managing expectation appropriately along the way keeping us up to date with any changes

Dariush · 28 September 2023

Agent replied · 28 October 2023

Dear Dariush, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Bella is great at informing you about properties that meet your search criteria. She is reliant, replies fast and great at her job!

Abinay · 3 November 2024

Agent replied · 9 December 2024

Dear Abinay, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I have worked with Kingston Dexters for several years now and Sonia de Abreu has consistently found good tenants for my properties. I find her responsive and easy to talk to, she listens to any concerns I raise and takes them on board. … More

Tina · 29 August 2023

Agent replied

Dear Tina, We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have been working with Sonia and her team at Dexters for a number of years now. Sonia has always been very helpful and efficient in dealing and managing all our requirements. Thank you.

Sunil · 27 April 2024

Agent replied · 25 August 2024

Dear Sunil, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

4/5

Google

Dexter agents are very diligent in their roles and dedicated to finding you a place. I found not all estate agents seem to listen to your requirements list on what you seek but Joshua was great about sticking to the list and suggesting appropriate options for us.

Maty · 30 June 2023

Agent replied · 28 October 2023

Dear Maty, Thank you for taking the time to rate your service with our Kingston office and your kind comments regarding Joshua. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sonia assists us with our tenancy lettings and has done for several years. Extremely professional Sonia excels at customer service. She alway responds to any issues immediately and provides excellent customer service and communication skills. I recommend Sonia highly enough.

Lindsey · 22 December 2023

Agent replied · 21 March 2024

Dear Lindsey, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Looking for a new property is very stressful if you do it alone, thankfully I've been in contact with Taylor McNeil who has been helping me with viewings and keeping me updated on new properties that just become available. Me being busy with work I sometimes don't have time to search online for what is new on the market and keep up with all the filters, so having someone notifying me if something new has become available that fits within our requirements, is a blessing. Thank you!

Catarina · 27 May 2024

Agent replied · 25 August 2024

Dear Catarina, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Mr. Joshua Evans was totally professional, resourceful, attentive, empathetic and always listening to our needs when we were looking for a new home. A total asset for the Dexters Kingston Office. 10/10.

Juan · 27 May 2024

Agent replied · 25 August 2024

Dear Juan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

We had never encountered an estate agent as friendly, professional, kind, and caring as Mustafa (Kingston Dexter). From our very first phone call, we were immensely impressed by his knowledge and communication skills. We cannot recommend Mustafa highly enough. Thank you!

Bobby · 22 November 2023

Agent replied · 21 March 2024

Dear Bobby G, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our agent Conor was absolutely fantastic with helping with our flat sale. Whilst always pushing for us to get the best deal he helped give realistic advice to make sure the sale progressed ahead. We are so grateful for his help and support and would recommend him to others looking to sell in Kingston.

Phill · 28 October 2022

Agent replied · 28 October 2023

Dear Phill, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been looking for a place for the past two weeks and Dexters has been very helpful (especially Amelia who has helped me along the way). If you did not like the property, the agent will give you more options to view. The process has been smooth so far. I highly recommend Dexters.

Erik · 28 October 2022

Agent replied · 28 October 2023

Dear Erik, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amelia was supper efficient when I was searching for a property to rent. She was up to date with knowledge and experience and it was super helpful to have someone know about what they were talking about that could find me the perfect home. Amelia is a great contribute to Dexters. Thank you Amelia!

Helena · 28 October 2022

Agent replied · 28 October 2023

Dear Helena, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Spoken to a few agents over the phone, they have all been extremely helpful and easy to talk to. Very professional yet also make you feel at ease. Josh has been very proactive and flexible in helping me search for my new property.

Charlie · 28 September 2023

Agent replied · 28 October 2023

Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joshua Evans has been a great help to me in finding the property, He was regularly called to see if I liked any property, he has sand, and if he can arrange a viewing for me. Thanks, Joshua

Ali · 21 January 2024

Agent replied · 21 March 2024

Dear Ali, Thank you for taking the time to leave a wonderful 5 star Google review. Joshua will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jess has been great throughout this whole process. Her responsiveness and clarity has made letting this property through Dexter's seamless. Would highly recommend reaching out to Jess if you are looking for rental properties in the Kingston area.

Charlie · 21 January 2024

Agent replied · 21 March 2024

Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joe has been helping me with my search for my first apartment and would highly recommend him for others in the future!

Eddy · 3 November 2024

Agent replied · 10 November 2024

Dear Eddy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kelsey Hargan is assisting me in my process of finding the perfect property, and doing an amazing job! Thanks to Dexter and Kelsey!

Sascha · 17 October 2024

Agent replied · 23 October 2024

Dear Sascha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I am very happy to recommend Dexter’s estate agent. Over the past years, they have managed my property, and have given me valuable advice on maintaining and looking after my property - always reliable. My thanks goes to Sonia and her team.

Eman · 14 October 2023

Agent replied · 28 October 2023

Dear Eman, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Isabella Briley was amazing - professional, friendly and extremely responsive. Whatever questions or we had, Isabella truly always went above and beyond for us. She was a pleasure to work with.

Emma · 14 August 2025

5/5

Google

I want to thank Sonia De Abreu and her letting team for finding me lovely new tenants in record time, for a two year let and management. They found me my previous tenant who was also extremely nice and went out of their way to make the … More

Vanda · 1 April 2023

Agent replied

Dear Vanda, It’s great to hear that you have had a brilliant experience with our Kingston Upon Thames office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Taylor is the most helpful, kind and sincere lettings agent I have come across. He made sure to constantly update us and keep in contact with us throughout our moving journey reassuring me of any doubts and worries as a first time renter. … More

Niamh · 25 July 2023

Agent replied · 28 October 2023

Dear Niamh, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters Surbiton

How many reviews does Dexters Surbiton have?

Dexters's Surbiton office has 2,042 reviews across two platforms: 2,040 on Google, 2 on View Agents.

What is Dexters Surbiton's rating?

Dexters Surbiton is rated 4.9 out of 5 across all 2,042 reviews, and 4.9 out of 5 on Google from 2,040 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Where is Dexters's Surbiton office?

Dexters Surbiton, 20 Claremont Road, Surbiton, Surrey, KT6 4QU.

The Trusted Agent

Is this your office? Claim your page.