Trusted Agent profile · Surbiton, Surrey

Dexters Surbiton reviews

★★★★★ Excellent

2,042 reviews across 2 platforms

20 Claremont Road, Surbiton, Surrey, KT6 4QU

Part of Dexters, see every office.

Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

2,040

Reviews on Google

This office

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4.5 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Google

Mustafa was amazing regarding my enquiry and took the time to explain all the details I was looking for. His professionalism and friendliness put me at ease and allowed me to settle the … More

Alexandra · 22 November 2023

Agent replied · 21 March 2024

Dear Alexandra, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mustafa. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Restarted our property search after a few months. Shout out to Mustafa, who was super helpful talking through our requirements - I felt like they were really taken on board and received a personal service.

Helena · 22 November 2023

Agent replied · 21 March 2024

Dear Helena, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Mustafa Soner is an outstanding estate agent who offers exceptional service. His expertise, market knowledge, and dedication are remarkable. He listened to my needs, provided valuable guidance, and working through a favorable deal. … More

Baris · 22 November 2023

Agent replied · 21 March 2024

Dear Baris, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Although not every encounter with people at Dexters has been pleasant and easy, Sonia De Abreu is an exception. She’s an absolute pleasure to deal with. She’s professional, polite, knows what she’s talking about and nothing is ever too much trouble. Thanks for all of your help Sonia.

Róisín-Alanna · 28 October 2022

Agent replied · 28 October 2023

Dear Róisín-Alanna, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

This is good agency to search for an apartments to rent. They are really supportive and professional. They try to do their best to help you with your request. Special thanks to Amelia. Curretly she and the team of the agency are helping me … More

Anya · 1 January 2023

Agent replied · 28 October 2023

Dear Anya, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Isabella is really nice and helping, overall I’m very satisfied with Dexters, really great and fast communication

Tetiana · 18 October 2024

Agent replied · 23 October 2024

Dear Tetiana, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We have dealt with Dexters Kingston for many years now and highly recommend their service. Sonia De Abreu provides a seamless service. She is totally focused on the client, extremely knowledgeable in her field and very professional. Thank you Sonia and the team at Dexters.

Emma · 31 January 2023

Agent replied · 28 October 2023

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alex is a great estate agent. Very knowledgeable about the local area and area schools and very helpful when looking at a property providing good insight and very thoughtful comments. He really knows properties and the needs of families.

Wendy · 30 July 2023

Agent replied · 28 October 2023

Dear Wendy, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Josh is proving to be very helpful with our property search, he understands our requirements and only sends through relevant properties that may be of interest to us which is a nice change to other estate agents who just throw everything at us.

Kelly · 1 April 2023

Agent replied · 28 October 2023

Dear Kelly, Thank you for your great 5 star review, and mentioning your experience with Josh in our Kingston office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Anthony was great with us. Came in and gave an honest opinion of the apartments we’re trying to sell. His insight has helped us so much in making the place more sellable and we’re glad to have chosen Dexters as our estate agents!

Ahmed · 1 April 2023

Agent replied · 28 October 2023

Dear Ahmed, It’s great to hear that you have had a brilliant experience with our Kingston office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fantastic service by the sales team every time I deal with them. Best agents in town!

James · 30 March 2026

Agent replied · 13 April 2026

Dear James, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Ela Collins was really helpful with helping me with all the questions I had about housing in my area and what would be best for me. She was very polite, understanding and knowledgeable in what she was doing, would 100% recommend

Joshua · 31 May 2023

Agent replied · 28 October 2023

Dear Joshua, Thank you for taking the time to leave a wonderful 5 star Google review. Ela will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am grateful for Dexters for helping us find a new place near Kingston area. We were asked about our target budget and location and they sure did meet our set goals. We are grateful to Amelia, who was so professional and also efficient on helping us find the right place. The transaction went smooth & fast. My wife mentioned that she’s also the same agent who helped her & her friends find a nice place to rent 4 years ago. Her experience with Dexters being their letting agent from their previous place gave us more confidence on renting this next property for the both of us.

Elton · 9 January 2024

Agent replied · 28 October 2023

Dear Elton, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sophie is the best agent! I highly recommend this company, they truly know what they’re doing and had answers to all of my questions. I feel so lucky to have found them! Steven ☕️🥑🙏🏻😊 …

Homoga · 2 May 2025

5/5

Google

Hi guys   Today I come to thank Amelia Davis who works for Dexters Kingston She was very attentive showed me 3 houses to rent, in all, sought to know what my family and I needed, my family and I are very grateful for her wonderful work. thank you team Dexters Kingston and Amelia Davis for your work thank you very much Marcos A F

Andre · 13 February 2019

Agent replied

Dear Andre, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We have had dealings with Lucy, regards renewing our tenancy. Lucy has been super fast and efficient, and an absolute pleasure to work with. We also had very good feedback from our tenants, who were very happy with the service received. I highly recommend Dexters and Lucy!

Andrew · 28 October 2022

Agent replied · 28 October 2023

Dear Andrew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

All the staff at the Kingston branch are very helpful. A special thanks to Sonia who we've worked with for many years now, she consistently goes above and beyond to provide a great service. Thank you!

Fiona · 28 September 2023

Agent replied · 28 October 2023

Dear Fiona, Thank you for your wonderful updated 5 star review. We are really pleased to hear you are enjoying your experience with us We are looking forward to working with you in the future. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kelsey is a great agent and is following ip with us in a very professional manner. I highly recommend Dexters and Kelsey

Arwa · 12 July 2024

Agent replied · 9 December 2024

Dear Arwa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Taylor was wonderfully supportive with sourcing new tenants, and managing the exit of our previous tenants. He is a great communicator, provides a wealth of advice and is never too busy to help. Very professional. Highly recommend!

Roxana · 29 August 2023

Agent replied · 28 October 2023

Dear Roxana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jessica Woods was very, very helpful, professional, and kind! Although we didn't end up letting a property through Dexters, we had such a wonderful experience we will reach out again when the need arises. Wonderful, people-oriented agency!

Eva · 29 August 2023

Agent replied · 28 October 2023

Dear Eva, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters has been very efficient and professional from the very start. Amelia Davis has been brilliant and very prompt and has been very helpful in sealing the contract in my rented flat. They also have a good maintenance team. Keep up the good work.

Kristine · 31 January 2023

Agent replied · 28 October 2023

Dear Kristine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My wife and I had meet Joshua Evans for the property viewing last week, he provided a very good explantation to the property while we did the viewing. He is very patient to answer questions about the property, in the meantime he has given us the information on the property located at the same area for our choice. We just wanted to let him know we are thank you so much for his help.

Ewing · 27 April 2024

Agent replied · 25 August 2024

Dear Ewing, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Thank you very much to Lucy Curtis and her team for their professionalism and patience when they helped me to find a new home. I will recommend them to my friends anytime!

D · 22 December 2023

Agent replied · 21 March 2024

Dear D L S, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ethan has been a great help from the start and he has helped us find the perfect flat, my friend and I are extremely happy with this experience. He has made this whole thing run very smoothly, and it was very pleasant!

Wasan · 1 April 2023

Agent replied · 28 October 2023

Dear Wasan,Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Surbiton

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

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