Trusted Agent profile · Surbiton, Surrey
★★★★★
2,042 reviews across 2 platforms
20 Claremont Road, Surbiton, Surrey, KT6 4QU
Part of Dexters, see every office.
Dexters's office in Surbiton, Surrey, at 20 Claremont Road, is rated 4.9 out of 5 across 2,042 reviews on two platforms, including 2,040 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
4/5
GoogleJoshua Evans is very helpful, professional and respectful, he emails me a property that's listed for let and asks about my opinion if I am interested or not. He doesn't pressure me unlike other agents I have seen in other agencies.
Dear Mimi, Thank you for your kind comments regarding Joshua and your 4* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI would strongly recommend the lettings team at Dexter's in Kingston. From the outset the team was professional and enthusiastic and managed to let my property within a few days. They ensured the entire process was smooth and provided guidance throughout. Special thanks to Sonia and Amelia - both did an amazing job and and are an asset to the company.
Dear Mehdi, Thank you for your kind words regarding our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleAlex Fraser and his team were absolutely fantastic, even as they weren’t able to find us a flat - really responsive, empathetic, and diligent. Everything you could want from letting agents in a crazy market! Unfortunately we weren’t able to … More
Dear Alex, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJordon, my estate agent is an amazing guy! He has impeccable taste in quality real estate, he is patient and relentless and will keep at it till you get what you want. Ask for him when you reach out and thank me later. Thank you Jordon!
Dear Tolu, Thank you for your 5 star review, and mentioning your experience with Jordon in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy parents have recently sold their house through Dexters Kingston. I would particularly like to thank David Fisher who has worked tirelessly to ensure they reached exchange of contracts on their sale and purchase. He has been friendly, supportive and highly professional throughout. Thank you David.
Dear Alice, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOutstanding service from Amelia. She went above and beyond in assisting my daughter and I. Stellar service compared to other agents I've dealt with. Coming from another country I had many questions. Amelia was very patient and thorough. Will highly recommend Amelia and Dexters to anyone.
Dear Christine, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex Fraser has been fantastic and so professional to deal with. The property we initially wanted had gone, but he contacted me back very quickly to get us in to view another property on the same day. great service, very polite and extremely patient. Thank you!
Dear Funmi, We really appreciate you taking the time to leave such lovely comments about Alex. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMe and my wife would like to thank Dexters especially Mustafa for helping us to find the perfect property for us. He answered all the questions that we have and helped us negotiate the price that we can afford. We are grateful for his help.
Dear Kevin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleA big thank you to Joshua Evans in helping us secure a flat in Kingston. Joshua was the first agent I contacted when I started to look and was immediately impressed with his honesty and attention. He remained in close contact over the … More
Dear Robert, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad the best experience with my property search. I haven’t found yet but Dexter’s have been so useful with advice on area. Natalia has been brilliant with keeping me up to date and I met with her colleague Frankie on viewings and he was very helpful with information. I recommend Dexters if you are looking to move. Very knowledgeable.
Dear Wei lei Ling, Thank you so much for the fantastic feedback, the team at Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleMustafa has been very friendly and helpful and dealt with a lease extension for me. I would highly recommend him.
Dear Camilla, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleJoshua Evans was very helpful in finding a suitable rengal property for me. He keep us updated with latest properties which comes to market. He is easily approachable and available all time when contacted.
Dear Anjali, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
Google#KelseyHargan has been a great support in the search for a property to rent. The market is difficult and finding a property with our needs hasn’t been easy, but Kelsey has been in close contact with us 👍 …
Dear Francisco, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexter's are excellent in their services they provide. Joshua Evans was honest and humble while showcasing the properties and whole lot of patience with me in explaining and answering all my queries. He's the man for the job 👍 …
Dear Mariah, We really appreciate you taking the time to leave such lovely comments about Joshua. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHapy with the service provided, organised viewing and prompt email and tel correspondence. Many thanks to Sales Consultant- Harvey Barton who was polite and very helpful. Will recommend.
Dear Bis, Thank you for your kind comments regarding Harvey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
5/5
GoogleThanks to Ethan at Dexters Kingston to help us quickly complete all paperwork. He was so friendly from the beginning. All staff at the branch quickly responded our enquiries. I have never had a smooth move in process like this! Thanks Dexter Kingston and Ethan.
Dear Fethi, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAll the team at Dexters Kingston.. especially Bethany Stewart has been such an amazing help!!!! what can i say.. Have been with them for many years and have always been happy... keep up the good work team!!!! Super efficient.. honest.. and all round quality service.
Dear Mark, Thank you for your review, and mentioning your experience with Bethany in our Kingston office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJack and Lucy were really amazing. Thanks to them I managed to rent my flat in a matter of only few day. I had some unexpected problems but thanks to fast communication and actions we were able to sort everything out very fast. 5 stars
Dear Antonio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleAnthony onboarded us, he was fast efficient getting our property online with photo's taken. Jessica was very efficient in finding us a buyer within 4 weeks or so. Sadly we had to take our flat off the market due to the rising interest … More
Dear Alex, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJessica has been particularly helpful throughout the whole process. She was welcoming and professional during the viewing of the property and has been there to answer any questions, very quickly when required. I would recommend Jessica to anyone looking to buy a house through Dexters.
Dear Alice, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI would like to take this opportunity to say thank you to Sonia, Direct of Dexter @ Kingston Branch. She is very supportive and helpful. It’s a great experience to work with her. Thanks again for her quick response and all the help!
Dear Janice, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleTaylor is a great agent. He keeps looking for a property for me. I appreciate that he keeps me informed via email or phone during the search. I hope we will find a property soon.
Dear Gokhan, Thank you for taking the time to leave a lovely review regarding Taylor. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJoshua has been very pleasant to deal with and very efficient and effective with his communication. He listened carefully to our needs, including sending video tours as not easy for us to.make viewings in person.
We really appreciate you taking the time to leave such lovely comments about Josh. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kingston team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThanks to all at Dexters for consistently high-quality professional services and being my one-stop-shop for property over many years - in particular Kim Stone who manages our property, Alex Fraser who found a great place for us to stay and … More
Dear Ben, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Surbiton won Trusted Agent; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
