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Your Move Sunderland reviews

4.6

★★★★★ Excellent

189 reviews across 2 platforms

4a Athenaeum Street, Sunderland SR1 1QX

Your Move's Sunderland office at 4a Athenaeum Street is rated 4.6 out of 5 across 189 reviews on two platforms, including 186 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

186

Reviews on Google

This office

Yell logo

1.0 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sunderland office, from every platform, shown as written. First names only.

5/5

Google

Your Move Estate Agents were an absolute delight to work with when I bought my first house. I had a lot of questions and confusion when I got my surveyors report done, and the staff went through the entire report with me and explained every detail so I understood and felt at ease. They answered any questions I had during the process as a first time buyer (which was quite daunting) and all of the staff were a delight, very friendly and so so helpful; in particular Samantha Martin. I couldn't recommend them enough! Thank You.

Liam · 16 October 2022

5/5

Google

To the full staff at your move Sunderland, I would like to thank you’s all. ( SO THANK YOUS ). Yous have been so supportive and helpful throughout the sale of my property. The …

Dean · 13 October 2025

Agent replied · 13 April 2026

Thank you so much for your wonderful review Dean! We’re absolutely delighted to hear that you felt supported throughout your sale, our team always aims to make every step as smooth and stress free as possible. Your kind words mean the world … More

5/5

Google

what a fantastic person sarah s is the best customer suport person i have ever met

John · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with Sarah S. She truly cares about providing the best possible customer support, and your feedback means a lot to both her and the whole team. We’ll be sure to pass on your lovely comments it will make her day! We look forward to helping you again in the future.

5/5

Google

Absolutely outstanding service. From start to finish. Professional, patient and most of all nothing amazing client customer service nothing was ever an issue in regards to questions etc. All phone calls were returned and communication was more than key when all information was cascaded. In particular special mention of both Sarah’s. Having worked within the sector with your move prior for work purposes. This my first time using them for my professional sale and purchase and honestly was honestly first class service alongside, with their guidance and knowledge with the competitive selling market and dip within the market at the moment. We were reluctant to selling our home with the mortgage spikes and both Sarah’s made the process completely stress free and literally found the whole process so smooth. Given that we our house sold within approximately 12 days. I can’t thank you all enough for every single detail and time for us throughout the initial conveyancing process. I will be recommending to all friends and family if the time ever comes for them to need an estate agent.

Lauren · 13 November 2023

Agent replied · 20 November 2023

It's been an absolute pleasure to help you Lauren. There's no better feeling than helping our valued customers in moving to their dream home. Both Sarahs are amazing and really care about their work and customers which is evident in your review. Thank you so much, we really appreciate your kind words. Sam 😊

5/5

Google

Sarah, Sam and the rest of the team have been amazing throughout the whole process. We felt completely supported with every step. The staff did most of the work, would chase solicitors and find out answers to any queries we had. I would recommend Your Move when selling your house. Thank you!

Charlotte · 5 March 2025

Agent replied · 30 May 2025

Thank you for your kind review Charlotte, we appreciate it. We all wish you the best of luck for the future and hope you're very happy in your new home. Thanks again, Sam.

5/5

Google

I recently had the privilege of working with Your Move Sunderland to sell my house, and I couldn't be more delighted with the experience. From the beginning to the end, they demonstrated an outstanding level of professionalism and unwavering commitment to making the entire process seamless and successful. First and foremost, their in-depth knowledge of the local real estate market was truly impressive. They provided me with a comprehensive analysis of the area, helping me set an optimal asking price that attracted potential buyers promptly. What truly stood out was their exceptional communication. Throughout the journey, they ensured I was well-informed at every stage, promptly addressing any questions or concerns I had. This level of transparency and accessibility significantly reduced the typical stress associated with selling a home. Moreover, Your Move Sunderland's dedication to going the extra mile was apparent. They not only effectively marketed my property but also offered valuable advice on staging and presentation, enhancing the appeal of my home to potential buyers. During negotiations, they skillfully represented my interests, ensuring I received a fair deal. Their negotiation expertise and deep market insights were instrumental in closing the sale successfully. In conclusion, choosing Your Move Sunderland as my estate agent was undoubtedly a wise decision. Their professionalism, market knowledge, and unwavering dedication exceeded my expectations. I wholeheartedly recommend their services to anyone in the Sunderland area looking to buy or sell their property. Thank you, Your Move Sunderland, for an exceptional job well done!

Alfie · 21 October 2023

Agent replied · 20 November 2023

Thank you for such a kind review David. We really care about the service we deliver to our customers and it's lovely to hear this has enhanced your home moving experience. Thanks again, Sam.

5/5

Google

Jasmin was very efficient in dealing with my rental property. She found a tenant within days and was able to process everything in under a week. Many thanks. CPP.

Kaman · 23 December 2023

Agent replied · 30 December 2023

Thank you for the review Colin. I am pleased you're happy with the service and hope to be able to work with you in the future. Jasmin, Sam, Sarah S, Sarah J, Chloe & Lynne. 😃 …

5/5

Google

Dealing with this estate agent has been a total pleasure , such lovely ladies who work in there and Sarah and Samantha have been so helpful dealing with our purchase . Nothing has been a bother and communication between us has been second to none . Would defo recommend . Thankyou so much Samantha for all your help

Julie · 20 November 2024

Agent replied · 11 December 2024

Thank you for your lovely review Julie. You're very welcome, it's been a pleasure to help you with the purchase. Please reach out if there is anything we can help with in the future. Thanks again, Sam.

5/5

Google

I have been using Your Move for a relatively short time. The team helped me purchase a property from abroad and then successfully rented it for me within just a short time. The lettings team then made sure necessary work and rental requirements were completed on the property, in a timely manner. Jasmine was particularly helpful, especially answering my questions and checking out further properties on my behalf. I would recommend this agent to you.

Nick · 16 October 2022

5/5

Google

Absolutely outstanding experience with YourMove! From the very first call, the team at YourMove made what could have been a …

Chimezie · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with Your Move. Moving home can feel overwhelming, so it’s great to know our team helped make the process smooth and stress free. … More

5/5

Google

Your move has been a godsend for me having to find a suitable flat fairly quickly and helping me keep everything organised. Elliot was the team member I engaged with the most who put up with my random questions and telling me updates as soon as he got them. At no point did I phone or email and not receive a friendly and helpful response! Seems to be a very genuine team who want the best for their customers which cannot always be said for other estate agents. Literally can't even express how happy I am with how everything went - such a smooth move to a lovely flat for me and my cats when I was going through a very stressful time. Thank you your move and in particular a big whopping thank you to Elliot!! :)PositiveResponsiveness, Quality, Professionalism, Value

Tori · 25 August 2021

5/5

Google

Recent purchase of a property. Lengthy sale due to the complexity of the purchase. However, Sarah and Sam could not do enough for us and excellent communication/updates all the way along. Highly recommend

Anita · 8 August 2025

Agent replied · 13 April 2026

Thank you so much for your kind words and recommendation Anita. We’re delighted to hear that, despite the complexities of your purchase, you felt supported and well informed throughout. We're thrilled to know our efforts made such a difference. Wishing you all the best for the future. Sam 😊 …

5/5

Google

Great people, used them a couple of occasions now. They keep you updated with everything going on. Highly recommend.

Shaun · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for your kind words! We’re really pleased to hear you’ve had a great experience with us and that our updates have been helpful. We truly appreciate your continued support and recommendation, it means a lot to us. We look forward to working with you again in the future! Sam 😊 …

5/5

Google

Easy process, kept up to date and informed all the way. Excellent customer service. Sarah very friendly and helpful. Highly recommend.

Susan · 13 October 2025

Agent replied · 13 April 2026

Thank you so much for your kind words and recommendation Susan! We’re thrilled to hear you found the process easy and that you were kept informed every step of the way. We’ll be sure to pass your lovely feedback on to Sarah, she’ll be … More

5/5

Google

Thanks Your Move. Not only did you ensure my purchase was stress free you also intervened on my behalf to assist with the sale of my property by keeping me informed when I was unable to get answers from third parties. Sam from Sunderland branch I can’t thank you enough.

Maria · 26 September 2024

Agent replied · 26 October 2024

Thank you Maria. I am so pleased we were able to make your move a little easier and appreciate the positive feedback. We all wish you the best of luck in your new home and for the future. Best wishes, Sam ☺️

5/5

Google

Your Move is definitely the RIGHT MOVE especially working/dealing with Jasmin May to secure my new rented property was super rewarding. Her professionalism, work etiquettes and patience especially after putting her under a lot of pressure was admirable. I'll definitely recommend "Your Move" and of course I'll ask you to deal and work with Jasmin May to secure your property. She's the ABSOLUTE BEST but please promise you wouldn't put her in as much pressure as I did? 😉PositiveResponsiveness, Quality, Professionalism, Value

Ugo · 25 August 2022

Agent replied

Thank you Ugo, your kind review is appreciated.

5/5

Google

Elliot has been great in helping me deal with several issues to one of my properties, despite issues with covid and other suppliers. Look forward to good relationship with Elliot in the futurePositiveResponsiveness, Quality, Professionalism, Value

Jon · 25 August 2021

Agent replied

Thank you Jon for your 5* review. We are happy to help.

5/5

Google

We have hsd a great service from Yourmove staff were very approachable, nothing was a problem for them. Can't thank them enough for the help they gave us on our property purchase. Would highly recommended.

Susan · 1 March 2025

Agent replied · 3 June 2025

Thank you for your kind review Susan. We are pleased we were able to make your buying experience a pleasant one. We wish you the best of luck in your new home. Please reach out if there is anything we can help you with in the future. Sam, Sarah S, Sarah J, Maddison, Amy & Lynne.

5/5

Google

The staff here are absolutely fantastic with a service that is second to none. A special thank you to Rachel who goes out of her way to help with anything that you ask of her.

Zine · 1 September 2021

Agent replied

Thank you for the 5* review Zine!

5/5

Google

It was a pleasure to work with the Your Move team, me and my partner had bought an investment property and the customer service from the team was amazing, they kept us up to date and spoke through a lot of the steps with me over the phone or on email, very easy to get a hold of

Tiff · 30 January 2024

Agent replied · 6 February 2024

Thank you for your kind review Tiffany. It's been lovely to work with you also. Jasmin, Sam, Sarah S, Sarah J, Chloe & Lynne 😊 …

5/5

Google

i would strongly recommend Your- Move Sutherland. the whole team Sam , Sarah and in particular jasmine . they went over and beyond the call of duty to help me purchase and rent out my property while living abroad. excellent customer service. jasmine really should be applauded for her prompt and always professional approach . well done 👏🏻

Olukemi · 23 December 2023

Agent replied · 30 December 2023

Thank you for your repeat business Kemi, we are always appreciative of this and look forward to working with you in the future. Jasmin, Sam, Sarah S, Sarah J, Chloe & Lynne. 😊 …

5/5

Google

Excellent experience! Sam Martin was fantastic! She took care of everything and my house was on the market in a question of days. She Got me the right viewers straight away. Very pleased!

Lena · 24 May 2020

Agent replied

Thanks you for your review Lena.

5/5

Google

We have used Your Move Sunderland for letting several properties over the past few years and they are currently handling another one for us. Elliott and the whole team there have been outstanding in terms of service, feedback and going beyond the call of duty at times, which we really appreciate as we do not live locally. We would not hesitate to recommend them to anyone considering letting their property.PositiveResponsiveness, Quality, Professionalism, Value

John · 25 August 2021

Agent replied

Thank you so much for your Review John.

5/5

Google

Just bought a house through your move they were excellent kept me informed and updated every step They answered all questions I had quickly couldn't recommend them enough Thank you

John · 26 September 2024

Agent replied · 26 October 2024

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Keeping you informed and updated throughout the process is something we pride ourselves on, and we’re glad it made your home-buying journey smooth. If you ever need anything in the future, don’t hesitate to reach out. Congratulations on your new home, and thanks again for your recommendation! Sam 😀

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Questions about Your Move Sunderland

How many reviews does Your Move Sunderland have?

Your Move's Sunderland office has 189 reviews across two platforms: 186 on Google, 3 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Your Move Sunderland's rating?

Your Move Sunderland is rated 4.6 out of 5 across all 189 reviews, and 4.6 out of 5 on Google from 186 reviews, checked 9 October 2026.

Where is Your Move's Sunderland office?

Your Move Sunderland, 4a Athenaeum Street, Sunderland SR1 1QX.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.