Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBest estate agent I have had the pleasure to deal with. Nothing was too much trouble. By far the best experience I have had with any estate agent.
Thank you to Sue for everything.
Andrea · 7 December 2024
Agent replied · 11 December 2024
Thanks so much for such an amazing review Andrea! We all appreciate it and especially Sue who you’ve highlighted for special mention.
My very best personal regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
FacebookI have just sold two properties with Good Life Homes. Dean, Gina and the team have been fantastic and I can’t praise them enough for all their hard work. Dean priced my family home realistically and it sold within a few months, even during the Covid 19 lockdown. Gina’s professionalism, determination and knowledge concluded a very complex sale on my other property. Her excellent communication skills and advice kept me well informed and reassured throughout the whole process. The team at Good Life Homes are ‘enablers’, they enable their clients to create new beginnings as i have and I’m very grateful to them.
Claire · 11 September 2020
Agent replied · 22 September 2025
That’s so lovely xx
★★★★★ 5/5
GoogleWe can not recommend Good life home sales and lettings enough, from our first and so informal meeting with Dean ( I presume the boss and the owner) who put us all at ease about the process of advertising and then selling the property. He showed so much passion about the business in hand and was so understanding due to our circumstances we found ourselves in, then on to the office staff👍all so polite and professional every time we had any phone calls/ emails from them.....all under the watchful eye of a great staff manager Gena, who was the utmost professional with lot's of other advice and help with the process of selling the property, all whilst dealing with the added problems of probate.
Well done to everyone at GoodLife and keep up the great work, good luck for the future.
Kind regards
Frank and Susan Hall
Frank · 13 December 2024
Agent replied · 27 December 2024
Hi Frank and Susan,
Thank you so much for taking the time to carry out such a detailed and positive review - we really appreciate it and especially for name checking myself and Gina which is very kind of you.
We wish you all the very best and send our warmest regards to you.
Dean Harding
Managing Director & Senior Valuer
Good Life Homes 🏡
★★★★★ 5/5
GoogleGina's enthusiasm for what she does shines through and it's a pleasure to deal with her. Would thoroughly recommend Gina and Good life homes to anyone buying or selling a property
Scott · 20 December 2024
Agent replied · 24 January 2025
Hi Scott, thanks so much for taking the time to carry out such a great review and particularly for name-checking Gina which she will delighted about! Sending our best regards to you,
Dean Harding
Managing Director & Senior Valuer
★★★★★ 5/5
FacebookA huge thank you to Good life homes, using this estate agent for over 14 years. Thank you to Ashley and Jo great customer service and very helpful.
Any issues were always dealt with quickly and efficiently, lovely staff and always happy to help.
I highly recommend Good life homes sales and lettings.
All the best,
Marissa Bennett
Marissa · 24 February 2025
★★★★★ 5/5
GoogleI chose to sell my property with Good Life Homes after speaking with someone who had used their services. I am glad I did as they were excellent throughout the whole process. I would definitely recommend them. Thanks Sue and all the Good life team.
Stephen · 28 April 2024
Agent replied · 25 October 2024
Thanks for leaving such a nice review Stephen - much appreciated. My very best personal regards,
Dean Harding
Good Life Homes
★★★★★ 5/5
GoogleIt’s been a pleasure dealing with Sue Smith and the team. Always very responsive to all questions I had. They have kept me and my wife informed through whole process. Would definitely recommend Good life homes.
Mr Azizi
Farhad · 26 August 2024
Agent replied · 25 October 2024
Hi Mr Azizi
Thanks so much for taking the time to carry out such a lovely review and especially for name-checking Sue who I know will be delighted to get your feedback.
Wishing you and your family all the every best for the future,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes 🏡
★★★★★ 5/5
FacebookA huge thank you to Good life homes, using this estate agent for over 14 years. Thank you to Ashley and Jo great customer service and very helpful.
Any issues were always dealt with quickly and efficiently, lovely staff and always happy to help.
I highly recommend Good life homes sales and lettings.
All the best,
Marissa
Marissa · 24 February 2025
★★★★★ 5/5
GoogleI have recently sold my house with Good Life who have been fantastic throughout the process. Firstly Dean who came to value and take photos, was very knowledgeable and friendly. He did a great job as I had an offer within days! Sarah and …
Claire · 17 December 2025
Agent replied · 17 April 2026
Hi Claire,
So glad that it all happened quickly and according to plan for you! Thanks so much for taking the time to carry out such a lovely positive review, it’s really … More
★★★★★ 1/5
GoogleAbsolutely poor service ! The estate agent not proactive at all
Did a viewing on Beechwood Street, Thornhill, Sunderland
After 24 hours exactly wanted to give an offer on the asking price. The agent told me 3 times the vendor has agreed a price
I wanted to offer over asking price and she is saying that she doesn’t want to call the vendor and make him some more money and herself a better commission. I asked to communicate with the agent who did the actual viewing and she said is impossible because she works from home ! (She does have a phone obviously)
I’m an estate agent myself and I always inform my vendors when there is higher offers
Very disappointed !! If I could put 0 stars I would
How can you be so lazy to give a call to the vendor in the first 24 hours of the viewings
As estate agents we need to give vendors feedback for all the viewings and she didn’t even mention that I want to offer over asking price
Training should be evaluated
Horrible estate agents
Mr · 19 November 2025
★★★★★ 5/5
GooglePut our property up with Good life homes and couldn't fault them! Shout out especially to all the girls who helped us through the process ( especially Gina)who were absolutely fantastic throughout the whole experience of selling a home. Would highly recommend.
Christopher · 28 May 2024
Agent replied · 25 October 2024
Thanks so much for giving such a positive review Christopher we all really appreciate it !
Best wishes from all of us,
Dean Harding
Good Life Homes
★★★★★ 5/5
FacebookYou want to sell your house ? Go to Goodlife we highly recommend them ,, they give you regular updates to keep you in the loop of importance.Gina has been phenomenal she is a Credit to Goodlife lucky they have her 👌very very helpful and considerate we took a card and some flowers into Goodlife today but she was off ,, we just want to show our appreciation for all her hard work ,,A Massive Thankyou to Gina and the Girls and to Dean for taking lovely pictures of my home he was Awesome 😎🧡🖤🧡🖤😍🏠👍🏻Xxxxx
Sharon · 5 June 2019
Agent replied · 20 March 2026
Sharon, what a lovely piece of feedback for us; thank you so much it means a lot. I’m so happy that you’re moving into your new home and wish you every happiness for the future. I’m sure Gina will want to call you and thank you personally for the flowers when she’s back tomorrow. If ever we can do anything else for you in the future please don’t hesitate to get in touch.
Best wishes,
Dean
★★★★★ 5/5
GoogleGina was a great help to me and my partner through out purchasing our first home. Gina helped from the beginning to the very end where we collected the keys. We couldn't be more happy.
Katie · 8 October 2025
★★★★★ 5/5
GoogleGina at Good Life assisted us throughout our journey as first time buyers, she was very professional and always had an answer to all of our questions, we are very grateful to Gina and the team at Good Life!
Nikolett · 27 June 2024
Agent replied · 25 October 2024
Thanks so much for carrying out such a positive review Nikolett and fkr name checking Gina. It’s really appreciated and we hope you’re really happy in your new home!
Dean Harding
Managing Director
Good Life Homes
★★★★★ 5/5
GoogleGina dealt with my house sale, she was extremely helpful, excellent communication and a pleasure to deal with. This is the 2nd time I have dealt with Good Life Homes, highly recommended!
Myles · 20 March 2026
Agent replied · 17 April 2026
Thanks Myles that’s very much appreciated! A special thanks from Gina too!
Kind regards
Dean
Dean Harding
Managing Director & Senior Valuer
Good Life Homes 🏡
★★★★★ 5/5
GoogleMe and my partner have just moved into our first home. Gina and the team helped massively every step of the way. I will definitely be using them again if I ever decide to move house again.
Conor · 27 June 2024
Agent replied · 25 October 2024
Hi Conor, thanks so much for taking the time to carry out a review for us, it’s very much appreciated. Often, reviews are carried out by clients whose homes we are selling so it’s especially nice for us to get such a positive review from a buyer. We hope you’re amazingly happy in your new home! Best wishes from all of us in the Good Life Homes Team and thank you once more!
Dean Harding
Managing Director & Senior Valuer
★★★★★ 5/5
GoogleGood Life have just sold a buy-to-let property for us in Sunderland. Throughout the process from first listing through to completion, they provided excellent communication about impending viewings and subsequent viewing feedback. They …
Peter · 17 February 2026
Agent replied · 17 April 2026
Hi Peter,
Thanks so much for providing us with such a positive review, we really appreciate it! … More
★★★★★ 5/5
GoogleThe team and in particular the senior manager handled our sale with professionalism and sensitivity from the outset to completion. We were selling due to difficult circumstances but always felt well supported by the team. A minor issue relating to consistency of feeding back on viewings was taken on board. Indeed, of course, no estate agent can prevent viewings by the purely inquisitive who have neither the means nor intention to proceed, as opposed to genuine potential buyers!
Carol · 1 November 2025
★★★★★ 5/5
Google1st class service all the way, sold the house in one day. Gina was always ready with advice when needed and I would recommend Goodlife to anyone.
Anthony · 20 November 2024
Agent replied · 11 December 2024
Thanks for taking the time to carry out a review Anthony it’s much appreciated and I’m delighted you thought we did a great job for you. Thanks also for name checking Gina, she’ll really appreciate that.
Best regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes 🏡
★★★★★ 1/5
GoogleExtremely disappointed with our experience with Good Life. We went with goodlife after being told about their 'Bespoke Advertising Package' expecting a comprehensive marketing strategy, but our home was barely advertised - it only got posted once on their Facebook page.
We reached out three times for guidance on selling our property and requested a visit from an agent to get tips on speeding up the sale, but were completely ignored.
I specifically asked to be emailed instead of called due to my work in a children's home, but this request was disregarded.
The stress this caused was particularly frustrating given my pregnancy. Unfortunately, we missed out on four potential homes we loved due to our property not selling.
As a result, we're now forced to consider switching agents or exploring other options. Needless to say, we won't be using Good Life again."
Casey · 1 October 2025
★★★★★ 5/5
GoogleGreat experience, Gina and the team was great from call to view till purchase completions, Good life homes team was awesome.
Olukunle · 22 January 2025
Agent replied · 24 January 2025
Hi Olukunle,
Thanks so much for taking the time to carry out such a positive review about your experience as a buyer through Good Life Homes, we’re absolutes delighted for you and hope you have a wonderful time in your new home and come back to us if you ever decide to sell in the future!
Very best regards from myself, Gina and the whole team at Good Life Homes,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
GoogleGreat estate agents, could not recommend anymore! Thank you especially to Gina for always keeping us updated throughout and helping with the sale of our house 🏡😊 …
Kaitlin · 17 March 2026
Agent replied · 17 April 2026
Hi Kaitlin,
Thanks so much for taking the time to carry out a review, it’s much appreciated. Also for mentioning Gina who I know will appreciate it,
Sending my best regards,
Dean
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
GoogleExcellent estate agency, I would advise anyone who is buying or selling a house to use them as they are helpful throughout the whole process.
Kevin · 27 March 2026
Agent replied · 17 April 2026
Hi Kevin thank you so much for taking the time to complete such a positive review. We were absolutely delighted to help you and send best wishes from the whole team,
Kind regards,
Dean
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
GoogleAbsolutely fabulous agents, right from the start of the process with Dean,took professional photos ,special thanks to Sophia who kept me up-to-date with the progress of the sale, sold my house very quickly. I would highly recommend Good Life to anyone looking to sell
Marjorie · 26 October 2023
Agent replied · 25 October 2024
Thanks so much for the lovely review Marjorie and I’ll pass on your comments to Sofia who will be delighted with the feedback.
My very best wishes to you for the future,
Dean
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.