Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
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5/5
GoogleI could not recommend Good Life enough. From the first telephone conversation I had with Gina I knew this was the estate agent for me. They were professional and friendly on every step of the process when selling my home. From Gina and the team in the office to Dean coming to my home to take photographs and discuss the way forward to our sale. I would highly recommend Good Life estate agents.
Karen Β· 29 March 2024
Agent replied Β· 25 October 2024
Thanks so much for taking the time to carry out a review Karen and fkr name checking Gina - itβs much appreciated and Iβll pass on your comments.
My very best regards,
Dean Harding
Managing Director
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5/5
GoogleSarah, Gina, Joe and the team at good life where great through the whole process, thank you for all your help.
Charlotte Β· 17 January 2026
Agent replied Β· 17 April 2026
Hi Charlotte
Thanks so much for carrying out such a positive review and for name checking Sarah, Gina and Joe - which was really nice of you. β¦ More
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5/5
GoogleGina at Good Life was fantastic throughout the entire process of moving house. She was incredibly attentive, patient, and always willing to help, no matter the query. Her responsiveness and professionalism made a stressful process much easier, and I truly appreciate her support. Good Lifeβs transparency, with no hidden fees, also helped make the experience as simple and straightforward as possible. I highly recommend Gina and Good Life to anyone looking for a reliable and dedicated estate agent.
Jamie Β· 4 April 2025
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5/5
GoogleWould highly recommend Sarah & all the staff at good life estate agents
Always friendly and willing to help. They always kept us well informed & stayed in touch of any progress
Thanks again
Victoria Barry & liam Latimer
Layla Β· 3 April 2026
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5/5
GoogleWe would highly recommend Sue at Good Life homes in Sunderland as your estate agent when buying a home. She has made our experience, of buying our first house so positive and enjoyable with her knowledge and friendly approach. She was really attentive and encouraged all our questions, no matter how big or small.
Laura Β· 20 November 2024
Agent replied Β· 11 December 2024
Hi Laura ! Thanks so much for completing such a great review and in particular for recognising the efforts of sue to help you through the process. Our client reviews are often sellers so itβs really nice to hear from a buyer and we wish you every happiness in your new home!
My very best regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
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5/5
GoogleUsed Good Life for the first time to sell a property and I would definitely recommend them as from the first time we met Dean, Gina and the team from the valuation all the way to the completion date they were fantastic and went out of there way to listen to our backstory and offer their help and support. Cannot thank them enough.
Mark Β· 29 March 2024
Agent replied Β· 25 October 2024
Thanks Mark thatβs such a kind review and we really appreciate it ! We all send our very best wishes to you and your family for the future,
Thanks again,
Dean
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5/5
GoogleFrom start to finish the whole process was made easy by Good Life Homes, also the "pay up when sold" model gives a lot of confidence and helps cash flow while moving. Gina was excellent at managing all steps of the listing, viewing and sale confirmation process, I can't recommend Good Life enough. Ask for Gina!
Connor Β· 27 July 2024
Agent replied Β· 25 October 2024
Hi Connor thanks so much for carrying out such a terrific review and for name checking Gina. Weβre delighted youβve had such a positive experience and wish you all the very best. We hope to see you again!
Best personal regards
Dean Harding
Managing Director & Senior Valuer
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5/5
GoogleExcellent, friendly, and professional service. This started from the first contact and continued through to closing on the sale. Nothing was too much trouble for Gina and her team. Equally, the sensitive and understanding approach from Dean was greatly appreciated, along with the first class marketing of the property. We highly recommend Good Life Homes.
Paul Β· 27 July 2024
Agent replied Β· 25 October 2024
Hi Paul, thanks so much for taking the time to carry out such a lovely review - itβs very much appreciated by all of us and we send you our best wishes for the future,
Kindest regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
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5/5
GoogleGood Life were amazing when i purchased a property from them. Everyone was so helpful and informative. Special mentions to the lady who turned up at viewings for us and also the lovely team answering the phones. Gina, i'm sure went above and beyond her duties to find information for me and keep me abreast of what was happening. If you are looking for an estate agent for either selling or buying Good Life have the friendliest team and honestly 5 stars is not enough.
Sarah Β· 3 April 2026
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5/5
GoogleThis is the second property that Dean and his team have successfully sold for me - neither of which were straightforward transactions.
The team took on board all of the curved balls that were dealt to them, with professionalism, experience and class. They overcame each obstacle, to reach a very acceptable goal, keeping me posted with all developments as they happened.
I wouldnβt hesitate to ask for their help again, should the need arise, knowing for sure that my needs are safe in their hands.
Thank you Dean, and the team.
David Β· 26 October 2022
Agent replied Β· 25 October 2024
Ah David thank you so much for taking the time to provide such a kind review - your comments are very much appreciated and Iβll make sure theyβre fed back to the team. All the very best you, Dean.
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5/5
GoogleIβve had a few negative experiences with other estate agents, and I am really struggling to get on the property market, however I have never been to an Estate agents as great as Good Life! They were warm and friendly, and happy to answer any of my questions (and there were plenty π
). And although my dream property that was accepted for fell through due to a higher bid, the agent Nicole was so lovely and friendly about the whole situation! I was definitely recommend buying/selling your property with them!
Rebecca Β· 26 October 2022
Agent replied Β· 25 October 2024
Hi Rebecca thatβs such a kind review, thank-youβ¦ and Iβll make sure Nicole receives your feedback. One of our core values is to treat clients in the way weβd like to be treated ourselves and Iβm delighted that weβve been able to help you and hopefully continue to help you ongoing!
My sincere thanks and personal regards,
Dean Harding
Good Life Homes
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5/5
FacebookAbsolutely fantastic service from our initial meeting with Dean right through to completion, particularly went to say a huge thank you to Gina who went above and beyond to ensure the sale went through smoothly at a really stressful time. Would certainly have no hesitation in recommending ! Thanks again
Andrea Β· 27 October 2025
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5/5
GoogleGoodlife have just sold two properties for us, ensuring we obtained the best price for both. As with every house sale, there are problems along the way, with us it was the buyer of one of the houses withdrawing but Gina kept us up to date and gave advice when needed. Gina was a pleasure to deal with, always keeping in touch, and replying to any calls or emails promptly.
We would definitely use again and have recommended them.
Jeff Β· 26 October 2022
Agent replied Β· 25 October 2024
Thanks so much Jeff for taking the time to do a review and Iβll be sure to pass your comments on to Gina and the team. My best personal regards to both of you for the future in your terrific new home!
Dean
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5/5
GoogleGood Life have been brilliant in the purchase of our home, we have relocated from down south and Gina has been amazing from start to finish sorting things out for us in our absence and making the whole process run smoothly, nothing was a bother to her. Thoroughly recommended, thank you!
Charlotte Β· 26 August 2024
Agent replied Β· 25 October 2024
Hi Charlotte, thanks so much for taking the time to complete such a lovely review, itβs very much appreciated and in particular for name checking Gina who i know will be delighted with the recognition. We all wish you the very best in your new home!
Kindest regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
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5/5
GoogleWhere do I start π€ I cannot thank Dean and his lovely staff enough, they are an amazing team, especially Gina who will always find time to speak to you for advice even if its not related to your sale.
Dean is phenomenal! He consistently went above and beyond for me during my house sale journey. He was always available, and I really could tell he was in my corner and had my best interests in mind at all times. He is not only knowledgeable but also passionate about helping his clients. I will always recommend him to anyone who needs an estate agent. Thank you,
Dean & staff
Andrea Dorward
Andrea Β· 11 October 2024
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5/5
GoogleMy experience throughout the purchase of my new home was exceptional, i was faced with a tricky situation towards the end of completion and Gina stepped in and helped sort the issue enabling the sale to go through on time.
Gina is a real asset to Good Life Homes.
Thanks
Lisa.
Lisa Β· 27 July 2024
Agent replied Β· 25 October 2024
Hi Lisa thanks so much for taking the time to provide such a lovely review and in particular for name checking Gina who I know, from experience, does so much unseen work behind the scenes for clients to help keep things on track. Please accept my best wishes in your new home from everyone in the team.
Best regards,
Dean Harding
Managing Director & Snr Valuer
Good Life Homes π‘
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5/5
GoogleThanks to all at good life especially to Gina for all the help and understanding, with the move it was a most stressful time for myself and my wife due to other personal matters, Gina was brilliant π β¦
Denise Β· 17 January 2025
Agent replied Β· 24 January 2025
Hi Denise
Thanks so much for taking the time to carry out such a positive review and especially for name checking Gina who I know will also be appreciative.
Sending our best wishes to you,
Kind regards
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
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5/5
FacebookIβve had a few negative experiences with other estate agents, and I am really struggling to get on the property market, however I have never been to an Estate agents as great as Good Life! They were warm and friendly, and happy to answer any of my questions (and there were plenty π
). And although my dream property that was accepted for fell through due to a higher bid, the agent Nicole was so lovely and friendly about the whole situation! I was definitely recommend buying/selling your property with them!
Becca Β· 9 May 2022
Agent replied Β· 22 September 2025
Congratulations to me, and all thanks to KAYLA WILLIAMS and all those sharing her good works. I was so shocked and amazed the very moment I received my second profits in my Bank account this is wonderful. indeed good work deserve great recommendation, after my first profits I had to reinvest my $4,000 in her company, which after 7 working days I got my second profits of $62,500 I'm very excited, may God continue to Bless you. Anybody in search of a professional and trustworthy forex expert do not hesitate to contact Mrs. KAYLA WILLIAMS now on
Email: kaylawilliamsfx@gmail.com
WhatsApp: +1 (864) 777-0838
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5/5
GoogleAn absolutely first class service from start to finish.
Thank you to Dean, Gina and the entire team for their friendly, professional and assuring service throughout the journey of moving house.
The communications and updates were very much appreciated.
The best Estate Agents we've ever dealt with.
Highly recommended.
Keith Β· 27 July 2024
Agent replied Β· 25 October 2024
Thank you so much for carrying out such a lovely review Mr Hood, itβs really appreciated by myself, Gina and the whole team!
Sending you our very best wishes for the future,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
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5/5
GoogleWe used Goodlife to sell our rental property. The service from start to finish was very professional. The marketing was very good and led to a quick sale. All the staff were very helpful and informative. Price was very competitive and we would recommend Goodlife.
Peter Β· 25 September 2024
Agent replied Β· 25 October 2024
Thanks so much for taking the time to carry out such a positive review Peter - itβs really appreciated by all of the team at Good Life Homes.
Wishing you all the best for the future,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes π‘
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2/5
GoogleUnfortunately really disappointed with my recent experience with GoodLife.
Viewed a property and it was perfect so applied within the hour, was told they would review all applications by Tuesday (5 days later), Tuesday came and I hadn't heard anything so rang for an update. Was told the applications were being reviewed at that time, okay fair enough I thought. Thursday and I hadn't heard so called again, "the landlord is looking at them overnight, we'll be in touch tomorrow". Great I thought, we'll know tomorrow. Of course I still didn't hear by almost the end of the day, so I called again, I was told someone would call me back, and they didn't. I then checked the website and it's Let Agreed.
How much effort would it have taken to just tell me I'd been unsuccessful rather than just avoid speaking to me? So unprofessional, which is a shame as the reason I've picked 2 stars instead of 1 was because everyone I spoke to was polite and cheerful. A 2 minute phone call or a quick email could have made this 5 stars for good service.
Christine Β· 20 January 2025
Agent replied Β· 24 January 2025
Hi Christine, thanks for your feedback on your recent experience. I think your comments are very fair and I would have hoped that the office would have put a courtesy call into you to let you know. Iβll investigate why this didnβt happen and make sure everyone understands just how important it is to keep applicants informed even if theyβre unsuccessful with a rental application. Thanks for taking the time to provide the feedback which allows us to continue to review and improve our service. I also appreciate your balanced review and acknowledgement that the staff were pleasant to deal with.
Kind regards,
Dean Harding
Managing Director
Good Life Homes
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5/5
GoogleJust wanted to show my appreciation to Nicole and the team. Amazing service from day one. I put an offer in on my first home and Nicole was very hands on updating me along the way and got things pushed through.
My offer was accepted on 28/05/23 and I hopefully complete on 18/07/23
Thank you so much!!
Shakil Β· 26 October 2023
Agent replied Β· 25 October 2024
Hi Shakil, thanks so much for taking the time to carry out a review and particularly for recognising Nicole. Completing a sale in less than 2 months really is quite an achievement! Iβll pass on your review to Nicole. Thanks once again,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
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5/5
GoogleGoodlife have been great helping me sell a deceased family members home. From the initial valuation up until the sale was complete they have assisted me throughout. I have never had to sell a house before and they, as an entire company, have been nothing but helpful, polite and approachable at every encounter.
The initial valuation was a breeze with Dean, he was professional, empathetic and understanding. He took his time to chat to me and really made me feel at ease sharing his past and personal experiences. He wasn't in a hurry and gave me great advice about how to manage the sale of the property. In comparison to another popular estate agents his service was outstanding.
The house was then quickly and efficiently photographed and put on the market. Dean collected the keys and took the photos without me being there making it easier for me. Goodlife then did all the viewings for us for an extra fee. I was so pleased they took care of this. It didnt cause me any added stress at all. The house was sold really quickly.
Gina managed this and then the actual sale itself. She give me guidance regarding sellers and offers. Gina's advice and help was invaluable. She was always so lovely and guided me on numerous occasions and made the whole thing run as smoothly as possible.
Thankyou to the whole team for all of the help, guidance and support. I am so pleased I used Goodlife and definitely recommend the service.
I plan on using them again soon to sell our own property and have no anxieties around this knowing how much of a great job they did last time.
Thankyou.
Chelsea Β· 17 January 2025
Agent replied Β· 24 January 2025
Hi Chelsea,
Thanks so much for taking the time to carry out such a lovely and detailed review - itβs very much appreciated. I do understand how the sale of a loved ones home can be a very difficult time for clients and we try our very best to make the situation as painless as possible under the circumstances.
We hope youβre well and look forward to seeing you again one day,
My very best wishes,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
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4/5
GoogleLovely bunch of people always happy to help. Made our move as smooth as possible. A few issues with calls not being answered or left messages not returned at one point but believe there was staffing shortages. Other than that would recommend.
Anne Β· 17 February 2026
Agent replied Β· 17 April 2026
Hi Anne
Thanks for taking the time to carry out a positive review, itβs much appreciated. Also, thanks for mentioning your experience about calls. Itβs a challenge β¦ More
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