Trusted Agent profile · Sunderland

Good Life Homes Sunderland reviews

4.5

★★★★★ Excellent

313 reviews across 2 platforms

46 Windsor Terrace, Ryhope Road, Sunderland, SR2 9QF, SR2 9QF

Good Life Homes's office in Sunderland, at 46 Windsor Terrace, is rated 4.5 out of 5 across 313 reviews on two platforms, including 286 Google reviews rated 4.5.

Google logo

4.5 / 5

286

Reviews on Google

This office

Facebook logo

4.9 / 5

27

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sunderland office, from every platform, shown as written. First names only.

5/5

Google

Viewed a house at appleby Square, lady who showed us house was very knowledgeable and wish all were as good.

Tim · 26 October 2022

Agent replied · 25 October 2024

Hi Tim, thanks for this feedback we very much appreciate it ! Kind regards Dean at Good Life Homes

4/5

Google

This is a home for everyone, no matter your race, you will always feel the comfort of the location

Joshua · 26 October 2022

Agent replied · 25 October 2024

Thank you Joshua for taking the time to complete a review. Our very best wishes to you and your family

5/5

Facebook

The sale of my cottage completed to-day. The service I have received from all of the staff at Good Life has been excellent. They have shown genuine commitment and I would recommend them without hesitation.

John · 25 April 2019

Agent replied · 20 March 2026

Thanks so much for taking the time to complete this review John, we very much appreciate it and we all wish you the very best in the future!

2/5

Google

Curious about a property, checked the pictures online an thought they were really badly taken, most probably didn't show the properties potential.

Roger · 26 October 2021

Agent replied · 25 October 2024

Hi Roger - we pride ourselves on having the best photography in the city for our property marketing so I’m disappointed to hear of your view on a particular property. On some occasions, we have properties which require updating or refurbishing, and in these cases it’s important we do show an accurate depiction of the property condition in order not to mislead buyers. It could be possible that the property you looked at may have been one of those. Please let me know which property you saw and I’d be more than happy to review the pictures and change them if necessary. Kind regards Dean Good Life Homes

5/5

Facebook

Amazing experience from start to finish! Would highly recommend we sold our house within the first few days! Thank you very much to Dean and Gina!

Amanda · 3 April 2020

Agent replied · 20 March 2026

Thank you so much for taking the time to leave a review, it is very much appreciated. It was a pleasure speaking to you Amanda, Good Life wish you and your family all the best for the future. Best wishes Gina

5/5

Facebook

Really helpful even though we didn't buy in the end. Special thanks to Sandra.

Stephanie · 27 November 2017

5/5

Google

All staff helpful and will go that extra length to help thank you

Jennifer · 26 October 2021

Agent replied · 25 October 2024

Ah thank you Jennifer that’s really kind and something we really do try to do!

5/5

Facebook

I used Goodlife for the sale of my house and the purchase of a new one.. absolutely amazing service from Gina!! She was fantastic and definitely went above and beyond what she needed to do.. Highly recommend using this company and preferably Gina but all the staff are amazing and so friendly and helpful xx

Zoe · 3 February 2018

5/5

Facebook

Excellent customer service. Chloe was very helpful.

Andrea · 21 October 2015

5/5

Google

Very helpful and professional. They manage my property for me.

Claire · 26 October 2021

Agent replied · 25 October 2024

Thanks for the review Claire - much appreciated and will be passed onto our Lettings department. All the very best to you!

1/5

Google

Unpleasant to deal with very unhelpful staffNegativeResponsiveness, Quality, Professionalism

Dave · 26 October 2021

Agent replied · 25 October 2024

Hi David, we don’t have a record of any interaction with you within our system but if you’d like to contact my office with your telephone number I’d be more than happy to call you personally and discuss your specific experience. Kind regards Dean Harding Good Life Homes

1/5

Google

Poor agent who doesnt have an understanding of defects and were very unhelpful when these were reported. I rented a cottage which was cold and mouldy and both good life and the landlord were a nightmare. No help whatsoever and would definitely not recommend.NegativeQuality, Professionalism

Ben · 26 October 2020

5/5

Google

Good estate agents. They keep you informed.

Jean · 26 October 2021

Agent replied · 25 October 2024

Thank you for taking the time to do a review for us Jean - it’s much appreciated! Kind regards, Dean

5/5

Google

Recently purchased a Home with Good Life. I can only say the service was excellent. I was kept in the picture throughout the purchase and nothing was too much trouble. I can only compliment the Team (Dean, Jenny etc.) on their hard work. Top service and would thoroughly recommend them.

Mark · 27 October 2016

2/5

Google

Saw property in my area unable to locate on website

June · 26 October 2020

Agent replied · 25 October 2024

Hi June; when we take on a new property the board often goes up next day but it takes 2 or 3 days for a property to appear live on the internet portals like RightMove or Zoopla - all agents are the same more or less. I can only assume you might have been caught between the two processes and a phone call to us would have provided the information you required. If there’s anything we can do for you in the future just shout, Kind regards, The Good Life Homes Team

5/5

Google

First class professional and friendly

Susan · 26 October 2021

Agent replied · 25 October 2024

Thanks so much for taking the time to complete a review Susan - much appreciated! Kind regards, Dean

5/5

Google

Very friendly great service

Eleanor · 26 October 2021

Agent replied · 25 October 2024

Thanks for taking the time to review our service Eleanor, it’s much appreciate !

5/5

Google

Nice handy estate agents

Jane · 26 October 2021

Agent replied · 25 October 2024

Thanks for your review Jane - our estate agency branches are based in the suburbs which means we’re handy for calling in to see us. Parking is right next to us too. Thanks again for taking the time to recognise this Good Life Homes

5/5

Google

Great company to rent through. Very professional and helpful staff.

Steph · 27 October 2019

Agent replied · 25 October 2024

Thanks so much for completing such a positive review Steph - it’s much appreciated!

5/5

Google

Rating only, no written review.

Tracy · 10 July 2026

5/5

Google

Brilliant service yet again, sold my 3rd home with Good Life and I have never been disappointed yet. Great team and always kept in touch throughout the sale. Highly recommend you sell your home with these!

Chloe · 27 October 2016

5/5

Google

Rating only, no written review.

Rebecca · 10 June 2026

5/5

Google

Rating only, no written review.

Joanne · 27 March 2026

5/5

Google

Rating only, no written review.

Lin · 17 March 2026

Agent replied · 17 April 2026

Hi Lin Thanks for taking the time to carry out a review, It’s much appreciated, Dean Dean Harding Managing Director & Senior Valuer Good Life Homes

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Good Life Homes's Google reviews
The Trusted Agent

Is this your office? Claim your page.