Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally genuine estate agents. Will go the extra mile for clients. Very knowledgeable on complex matters.
Mark · 27 June 2024
Agent replied · 25 October 2024
Thanks for taking the time to complete the review mark it’s much appreciated.
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
GoogleFast and professional team pleasure to work with them
Tomasz · 21 October 2024
Agent replied · 25 October 2024
Thanks so much for taking the time to give us such a great review Tomasz - it’s very much appreciated.
Sending our best regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
GoogleProfessional and attentive service. Definitely to be recommended.
Peter · 4 November 2024
Agent replied · 11 November 2024
Thanks for taking the time to make such a great review - we really appreciate it and it means a lot to the whole team.
Best personal regards
Dean Harding
Managing Director & Senior Valuer
Good Life Homes 🏡
★★★★★ 5/5
GoogleLovely caring staff, very helpful, knowledgeable and professional. Nothing is too much trouble for them . Many thanks
Sherringham · 9 August 2025
★★★★★ 5/5
GoogleGreat service provided by Gina and all staff. Couldn’t be more helpful and will definitely use again in the future.
Adam · 29 March 2024
Agent replied · 25 October 2024
Thanks for taking the time to do this review Adam and especially name checking Gina. I’ll feed this back, much appreciated !
Dean Harding
Managing Director
★★★★★ 1/5
GoogleVery poor company. Very money driven reported problems with the property and most of times nothing was done. One repaire was reported and nothing was done for 3 years and recently had office staff talking utter rubbish and lies
Andrew · 26 October 2022
Agent replied · 25 October 2024
Hi Andrew; I investigated your situation as naturally I was concerned about your comments. As a Lettings management company we require approval for any repairs from the landlord unless it’s a statutory landlord obligation (a legally required repair) in which case it would be instructed and the money for the repair recovered from the landlord. In your situation this wasn’t the case from what I can see and we were very much in the hands of the landlord despite our best efforts to assist. We do not gain financially in any way by not carrying out the repairs. In situations where landlords refuse to carry out statutory repairs we would immediately withdraw from the landlord relationship as we are as keen as anyone to do the right thing.
I’m sorry that on this occasion you’ve been dissatisfied and frustrated and hope that you have a better experience if you rent in the future and I wish you well.
★★★★★ 5/5
GoogleReliable, compassionate and swift
Lawal · 11 December 2024
Agent replied · 27 December 2024
Hi Lawal, thank you so much for taking the time to carry out such a positive review … we very much appreciate it!
Our very best wishes to you,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
GoogleNo issues, all contact was prompt for call backs etc. Selling process was smooth. Thank you.
Matthew · 28 May 2024
Agent replied · 25 October 2024
Thanks so much for taking the time to carry out a review for us Matthew - it’s very much appreciated. Best wishes from all of us at Good Life Homes!
Kind regards,
Dean Harding
Managing Director & Senior Valuer
★★★★★ 5/5
GoogleFirst class service from start to finish, wouldn’t go anywhere else. Would highly recommend Good Life
Gary · 8 August 2025
★★★★★ 5/5
GoogleGreat people who go out of their way to help. Will certainly use again in the future.
Jordan · 28 April 2024
Agent replied · 25 October 2024
Thanks for taking the time to carry out a review Jordan, we really appreciate it !
Kind regards,
Dean Harding
Managing Director & Senior Valuer
Good Life
★★★★★ 5/5
GoogleVery helpful and friendly staff, kept us updated at all times
Carol · 27 July 2024
Agent replied · 25 October 2024
Hi Carol, thanks so much for taking the time to carry out a review for us, it’s very much appreciated!
My very best wishes for the future,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
GoogleThe team is helpful, professional and knowledgeable. Highly recommended!
Danica · 26 August 2024
Agent replied · 25 October 2024
Thanks so much for taking the time to carry out a review for us, it’s really appreciated!
Best personal regards.
Dean Harding
Managing Director & Senior Valuer
Good Life Homes 🏡
★★★★★ 4/5
GoogleGood reception from the agents to an extent, especially the young ones...
Trust you'd get what you're looking for property wise, if it's available.
Dawodu · 26 October 2023
Agent replied · 25 October 2024
Thank you for the review, we really appreciate it, especially the recognition of our younger team members in serving your needs,
My very best personal regards,
Dean Harding
Managing Director
Good Life Homes
★★★★★ 5/5
GoogleBought a house listed with good life - they were really friendly and helpful throughout.
Paul · 28 April 2024
Agent replied · 25 October 2024
Hi Paul thanks so much for leaving such a positive review - we really appreciate it !
Kind regards
Dean Harding
Managing Director & Senior Valuer
★★★★★ 5/5
GoogleWonderful team very approachable and nothing is too much trouble
Wendy · 27 June 2024
Agent replied · 25 October 2024
Hi Wendy thanks so much for carrying out such a lovely review! We really appreciate it ! Best wishes from all of us at Good Life Homes 😃 …
★★★★★ 5/5
GoogleGreat Service would highly recommend x
Glenn · 27 July 2024
Agent replied · 25 October 2024
Thanks so much for taking the time to carry out such a great review Glenn - it’s really appreciated.
Thanks and best wishes from all of us in the Good Life Homes team,
Dean Harding
Managing Director & Senior Valuer
★★★★★ 3/5
GoogleNot the easiest site to navigate
Mark · 28 May 2024
Agent replied · 25 October 2024
Hi Mark thanks for your review/feedback on our web site. If there’s anything specific you can help us with we would very much appreciate your observations and we can always look into whether this is something we can adjust. We’re always keen to improve!
You can drop us an email on enquiries @goodlifehomes.co.uk
In the meantime we wish you well and hope you’ve had a terrific bank holiday!
Kind regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 5/5
GoogleExcellent service, very friendly staff
Angela · 28 May 2024
Agent replied · 25 October 2024
Thanks for much for leaving us such a lovely review Angela - we all very much appreciate it!
Best regards,
Dean Harding
Managing Director & Senior Valuer
Good Life Homes
★★★★★ 1/5
GoogleUnder valued our property by 50k went with another and sold within 23hrs , clueless
Anon · 26 October 2023
Agent replied · 25 October 2024
Hi Mr Anonymous, after 25 years of valuing property in and around the Sunderland area I’ve never been aware of anything like this. I’m disappointed you have an anonymous profile and are posting anonymously because we do get instances of competitor companies posting malicious and fictitious Google reviews and it’s difficult to separate fact from fiction and therefore resolve genuine concerns people may have. Members of the public reading reviews are intelligent enough to make their own minds up about companies and can usually see whether reviews are genuine or not.
★★★★★ 5/5
GoogleThey are professional in what they do
Fasakin · 29 January 2024
Agent replied · 25 October 2024
Thank you so much for carrying out a review Fasakin, it’s much appreciated.
Kind regards,
Dean Harding
Managing Director
Good Life Homes
★★★★★ 5/5
GoogleThank you so much to the goodlife team, they took the stress out of buying a property, nothing was a problem they explained everything to me every step of the way. would highly recommend. Thank you again
Emma · 27 October 2019
Agent replied · 25 October 2024
Thanks so much for completely a great review for us Emma - it’s much appreciated!
★★★★★ 5/5
GoogleAmazing, knowledgeable team who couldn't so enough for us. Sold our house very efficiently and kept us in the loop the full time. Would definitely use this agent again.
Debbie · 26 October 2021
Agent replied · 25 October 2024
Thanks so much for taking the time for completing a review Debbie - it’s much appreciated and if there’s anything I can do for you in the future please just shout !
Best personal regards,
Dean
★★★★★ 5/5
GoogleViewed a house at appleby Square, lady who showed us house was very knowledgeable and wish all were as good.
Tim · 26 October 2022
Agent replied · 25 October 2024
Hi Tim, thanks for this feedback we very much appreciate it !
Kind regards
Dean at Good Life Homes
★★★★★ 4/5
GoogleThis is a home for everyone, no matter your race, you will always feel the comfort of the location
Joshua · 26 October 2022
Agent replied · 25 October 2024
Thank you Joshua for taking the time to complete a review. Our very best wishes to you and your family
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.