Trusted Agent profile · Sunderland

Good Life Homes Sunderland reviews

4.5

★★★★★ Excellent

313 reviews across 2 platforms

46 Windsor Terrace, Ryhope Road, Sunderland, SR2 9QF, SR2 9QF

Good Life Homes's office in Sunderland, at 46 Windsor Terrace, is rated 4.5 out of 5 across 313 reviews on two platforms, including 286 Google reviews rated 4.5.

Google logo

4.5 / 5

286

Reviews on Google

This office

Facebook logo

4.9 / 5

27

Reviews on Facebook

This office

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Reviews

Every review we hold for the Sunderland office, from every platform, shown as written. First names only.

5/5

Google

Really genuine estate agents. Will go the extra mile for clients. Very knowledgeable on complex matters.

Mark · 27 June 2024

Agent replied · 25 October 2024

Thanks for taking the time to complete the review mark it’s much appreciated. Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

Fast and professional team pleasure to work with them

Tomasz · 21 October 2024

Agent replied · 25 October 2024

Thanks so much for taking the time to give us such a great review Tomasz - it’s very much appreciated. Sending our best regards, Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

Professional and attentive service. Definitely to be recommended.

Peter · 4 November 2024

Agent replied · 11 November 2024

Thanks for taking the time to make such a great review - we really appreciate it and it means a lot to the whole team. Best personal regards Dean Harding Managing Director & Senior Valuer Good Life Homes 🏡

5/5

Google

Lovely caring staff, very helpful, knowledgeable and professional. Nothing is too much trouble for them . Many thanks

Sherringham · 9 August 2025

5/5

Google

Great service provided by Gina and all staff. Couldn’t be more helpful and will definitely use again in the future.

Adam · 29 March 2024

Agent replied · 25 October 2024

Thanks for taking the time to do this review Adam and especially name checking Gina. I’ll feed this back, much appreciated ! Dean Harding Managing Director

1/5

Google

Very poor company. Very money driven reported problems with the property and most of times nothing was done. One repaire was reported and nothing was done for 3 years and recently had office staff talking utter rubbish and lies

Andrew · 26 October 2022

Agent replied · 25 October 2024

Hi Andrew; I investigated your situation as naturally I was concerned about your comments. As a Lettings management company we require approval for any repairs from the landlord unless it’s a statutory landlord obligation (a legally required repair) in which case it would be instructed and the money for the repair recovered from the landlord. In your situation this wasn’t the case from what I can see and we were very much in the hands of the landlord despite our best efforts to assist. We do not gain financially in any way by not carrying out the repairs. In situations where landlords refuse to carry out statutory repairs we would immediately withdraw from the landlord relationship as we are as keen as anyone to do the right thing. I’m sorry that on this occasion you’ve been dissatisfied and frustrated and hope that you have a better experience if you rent in the future and I wish you well.

5/5

Google

Reliable, compassionate and swift

Lawal · 11 December 2024

Agent replied · 27 December 2024

Hi Lawal, thank you so much for taking the time to carry out such a positive review … we very much appreciate it! Our very best wishes to you, Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

No issues, all contact was prompt for call backs etc. Selling process was smooth. Thank you.

Matthew · 28 May 2024

Agent replied · 25 October 2024

Thanks so much for taking the time to carry out a review for us Matthew - it’s very much appreciated. Best wishes from all of us at Good Life Homes! Kind regards, Dean Harding Managing Director & Senior Valuer

5/5

Google

First class service from start to finish, wouldn’t go anywhere else. Would highly recommend Good Life

Gary · 8 August 2025

5/5

Google

Great people who go out of their way to help. Will certainly use again in the future.

Jordan · 28 April 2024

Agent replied · 25 October 2024

Thanks for taking the time to carry out a review Jordan, we really appreciate it ! Kind regards, Dean Harding Managing Director & Senior Valuer Good Life

5/5

Google

Very helpful and friendly staff, kept us updated at all times

Carol · 27 July 2024

Agent replied · 25 October 2024

Hi Carol, thanks so much for taking the time to carry out a review for us, it’s very much appreciated! My very best wishes for the future, Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

The team is helpful, professional and knowledgeable. Highly recommended!

Danica · 26 August 2024

Agent replied · 25 October 2024

Thanks so much for taking the time to carry out a review for us, it’s really appreciated! Best personal regards. Dean Harding Managing Director & Senior Valuer Good Life Homes 🏡

4/5

Google

Good reception from the agents to an extent, especially the young ones... Trust you'd get what you're looking for property wise, if it's available.

Dawodu · 26 October 2023

Agent replied · 25 October 2024

Thank you for the review, we really appreciate it, especially the recognition of our younger team members in serving your needs, My very best personal regards, Dean Harding Managing Director Good Life Homes

5/5

Google

Bought a house listed with good life - they were really friendly and helpful throughout.

Paul · 28 April 2024

Agent replied · 25 October 2024

Hi Paul thanks so much for leaving such a positive review - we really appreciate it ! Kind regards Dean Harding Managing Director & Senior Valuer

5/5

Google

Wonderful team very approachable and nothing is too much trouble

Wendy · 27 June 2024

Agent replied · 25 October 2024

Hi Wendy thanks so much for carrying out such a lovely review! We really appreciate it ! Best wishes from all of us at Good Life Homes 😃 …

5/5

Google

Great Service would highly recommend x

Glenn · 27 July 2024

Agent replied · 25 October 2024

Thanks so much for taking the time to carry out such a great review Glenn - it’s really appreciated. Thanks and best wishes from all of us in the Good Life Homes team, Dean Harding Managing Director & Senior Valuer

3/5

Google

Not the easiest site to navigate

Mark · 28 May 2024

Agent replied · 25 October 2024

Hi Mark thanks for your review/feedback on our web site. If there’s anything specific you can help us with we would very much appreciate your observations and we can always look into whether this is something we can adjust. We’re always keen to improve! You can drop us an email on enquiries @goodlifehomes.co.uk In the meantime we wish you well and hope you’ve had a terrific bank holiday! Kind regards, Dean Harding Managing Director & Senior Valuer Good Life Homes

5/5

Google

Excellent service, very friendly staff

Angela · 28 May 2024

Agent replied · 25 October 2024

Thanks for much for leaving us such a lovely review Angela - we all very much appreciate it! Best regards, Dean Harding Managing Director & Senior Valuer Good Life Homes

1/5

Google

Under valued our property by 50k went with another and sold within 23hrs , clueless

Anon · 26 October 2023

Agent replied · 25 October 2024

Hi Mr Anonymous, after 25 years of valuing property in and around the Sunderland area I’ve never been aware of anything like this. I’m disappointed you have an anonymous profile and are posting anonymously because we do get instances of competitor companies posting malicious and fictitious Google reviews and it’s difficult to separate fact from fiction and therefore resolve genuine concerns people may have. Members of the public reading reviews are intelligent enough to make their own minds up about companies and can usually see whether reviews are genuine or not.

5/5

Google

They are professional in what they do

Fasakin · 29 January 2024

Agent replied · 25 October 2024

Thank you so much for carrying out a review Fasakin, it’s much appreciated. Kind regards, Dean Harding Managing Director Good Life Homes

5/5

Google

Thank you so much to the goodlife team, they took the stress out of buying a property, nothing was a problem they explained everything to me every step of the way. would highly recommend. Thank you again

Emma · 27 October 2019

Agent replied · 25 October 2024

Thanks so much for completely a great review for us Emma - it’s much appreciated!

5/5

Google

Amazing, knowledgeable team who couldn't so enough for us. Sold our house very efficiently and kept us in the loop the full time. Would definitely use this agent again.

Debbie · 26 October 2021

Agent replied · 25 October 2024

Thanks so much for taking the time for completing a review Debbie - it’s much appreciated and if there’s anything I can do for you in the future please just shout ! Best personal regards, Dean

5/5

Google

Viewed a house at appleby Square, lady who showed us house was very knowledgeable and wish all were as good.

Tim · 26 October 2022

Agent replied · 25 October 2024

Hi Tim, thanks for this feedback we very much appreciate it ! Kind regards Dean at Good Life Homes

4/5

Google

This is a home for everyone, no matter your race, you will always feel the comfort of the location

Joshua · 26 October 2022

Agent replied · 25 October 2024

Thank you Joshua for taking the time to complete a review. Our very best wishes to you and your family

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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