Regents Sunbury On Thames reviews

★★★★★ 5/5

Google

Townends team is very professional and helpful. They have made my move so easy, can't explain. If customer having critical circumstances and the team understands the criticality and helps accordingly. Katie and Nadine were very supportive and helpful to me to sort out from the critical situation. Really appreciated their appraoch and professionalism. Thanks, Balaji Matta

Balaji · 30 July 2020

★★★★★ 5/5

Google

My husband and I sold our property through this branch and the service from Joe and Terry was excellent. They kept us updated and informed at all times and were exceptionally professional. We definitely recommend using Townends and especially this branch.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 24 August 2022

★★★★★ 5/5

Google

Thanks to Rob and Terry for all the help in relation to our recent purchase. Rob certainly went above and beyond to ensure our purchase went through.

Emily · 31 December 2023

★★★★★ 5/5

Google

Very supportive and extremely good. Moved to my new house without any difficulty. Special thanks to Darcey and Katie, which helps me a lot.

Anuj · 29 February 2024

★★★★★ 5/5

Google

I have worked with Katie Cousens ( Lettings) and Marc Twinberrow( Property Management) for several years. Both are top notch people- professional, responsive and always calm

Simon · 29 May 2025

★★★★★ 5/5

Google

Townends made our move very quick and easy! The team is super friendly and get things sorted out very fast. I have never experienced such a seamless move. Professional, friendly and experienced! A big thank you to both Katie and Nadine for always being super helpful answering all of my questions and putting my mind at ease.

Wiktoria · 31 July 2019

★★★★★ 5/5

Google

Terry, Joe & Rodney were great - they sold our house within 36hours and helped us find exactly what we were looking for. The team were very efficient in responding to emails and calls and made the whole process effortless.PositiveResponsiveness, Quality, Professionalism, Value

Cemaliye · 20 June 2022

★★★★★ 5/5

Google

Katie has been amazing - her communication, patience and knowledge is exactly what you want in a letting agent. She found us a great property and we are so happy, thank you so much!

Danielle · 1 May 2023

★★★★★ 5/5

Google

Terry and the team sold our house in Shepperton and we couldn't have been happier with their service. They found us a buyer really quickly and agreed an offer over the asking price. I would highly recommend them to anybody.

Aaron · 3 October 2022

★★★★★ 5/5

Google

Callum and his manager Katie were fantastic helping me and my partner find a property, extremely quick and efficient with their replies and very informative also extremely professional.

Mathew · 16 September 2023

★★★★★ 5/5

Google

Me and my family decided to move to Surrey from Manchester. Katie and Alex were brilliant through this journey, helping us step by step to rent your favourite house . Thank you guys you are amazing !PositiveResponsiveness, Quality, Professionalism, Value

Zahra · 24 August 2022

★★★★★ 5/5

Google

I just wanted to say a BIG thank you to Nadine for taking the time out to show me so many properties in different locations and being so patient with me. I would highly recommend speaking to Nadine at Townends if you are looking to rent a property!! thank you again!!

Louise · 14 December 2019

★★★★★ 5/5

Google

I am very satisfied with the services I received (Styling Ackroyd). The agent Sardorbeck Aripov answered all my questions and all the stages we ha bn d to go through, he was call by me almost every week, and the manager Rob, every week he called me and asked me what stage I was at, what documents I had received from the lawyers, what I sent documents if I need help in case I don't understand. the house at 54 Bryony way is my first house in the UK, I was very satisfied.

Dima · 2 March 2023

★★★★★ 5/5

Google

Terry, Joe & Rodney were great - they sold our house within 36hours and helped us find exactly what we were looking for. The team were very efficient in responding to emails and calls and made the whole process effortless.PositiveResponsiveness, Quality, Professionalism, Value

Cemaliye · 25 October 2021

★★★★★ 5/5

Google

First time landlord. Katie was very professional and gave me an accurate valuation to which achieved full asking price. Always have me feedback throughout. Nadine held the viewings at my place and always showed knowledge not only of my house but also of the area and schooling. Thanks girls... sterling job!!

Jane · 31 July 2019

★★★★★ 5/5

Google

Let my property out within a week for over asking price of what I was told by my previous agent. Katie gave me feedback after every viewing and let me meet my tenants too.. they seemed lovely ! Thanks to Nadine who did the viewing and found them.

Rowena · 30 July 2020

★★★★★ 5/5

Google

Amazing service from Townends, Katie and Nadine were outstanding through the whole process of us renting. They found us the perfect house and helped us step by step to secure the house. The communication was amazing. Thanks so much Katie and Nadine.PositiveResponsiveness, Professionalism

Celine · 20 June 2021

★★★★★ 5/5

Google

I would like to say a huge Thank You to Katie D'Imperio, who was a pleasure to deal with during the whole process and an asset to her business!

Garry · 2 March 2023

★★★★★ 5/5

Google

I have just moved into a property in Sunbury through Sunbury Townends.. to say they have been amazing would be an understatement they have made my whole first time moving experience so smooth and as stress free as they could of made it. everything was explained to me at the point of the viewing and then offering I had regular checks on how I was doing and if I needed help with anything Nadine and Katie was amazing! Thank you again and I would highly recommend.

Bekky · 31 July 2019

★★★★★ 5/5

Facebook

We had been looking for another investment property in Egham for sometime when we found the perfect 2 bed flat in February with Townends. Matt and the team were all helpful, professional and friendly. Matt looked after our purchase from the full and final offers nail biter through to our 11th hour completion. He always kept us informed, followed up our calls promptly and even chased both solicitors for us when needed. Excellent service from start to finish and very happy to recommend Townends.

Simon · 29 March 2019

★★★★★ 5/5

Google

Nadine & Kate were very very helpful and execllent in their approach and very kind. Thanks a lot girls 6 out of 5 :-)ifI had to given a chance since you guys went an extra mile to get me this property :-) Cheers Sandeep

Movva · 30 July 2020

★★★★★ 5/5

Google

Nadine was efficient in getting us booked in for viewings at the house along with having our offer accepted. Katie provides excellent service and should be proud of her manager title at Townends. Quick and easy move in. Glad all are happy x

Jesica · 3 July 2020

★★★★★ 5/5

Google

This is a great agency if you want to rent your home. Katie and Nadine were super helpful even when we had several last minute changes to our tendency start dates. Excellent customer service and highly recommended.PositiveResponsiveness, Professionalism

Y · 24 August 2021

★★★★★ 1/5

Google

We sold our late parents home with Townsends and the process was so upsetting and stressful, after allowing them to have the keys they only took one buyer around and that buyer wanted to keep going back. When we went to check on the property they had left it unlocked, lights left on and carpets pulled up. Total disregard of our feelings as we had not long lost our mother. We had to take the keys back. They assured us it was not a builder buying the property as we believed it was. So we allowed the sale to continued. which took 7 months to finalise. We now know that in fact they are builders and changed the house into flats. Something we didn’t want as it was our family home and we wanted it to go to another family. They even held out until we dropped the price further as they wanted us to carry out some work for Damp. Which they have now ripped out and changed the wall anyway. Would never recommend this Company. Unprofessional and total lack of respect and they should have been working for us as we paid their fees.NegativeQuality, Professionalism, Value

Ann · 20 June 2022