Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are in the process of completing a house sale with Dexters Sunbury and highly recommend Nick and his team. Following an honest valuation, he has been efficient, helpful and attentive throughout, guiding us through some tricky decisions but with no undue pressure. As well as formal viewing/feedback information, Nick provides ad hoc phone updates and has been transparent in his dealings with ourselves, the prospective buyers and bids. Even during these unprecedented times of lockdown, he calls with informative updates and news from our buyer.
Wendy · 30 September 2020
Agent replied
Dear Wendy, I was delighted to read the comments in relation to our Sunbury office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI would like to state that the staff at Dexters Sunbury were very professional and polite as well as very approachable. Our dealings with them were very positive. I would specifically like to mention Fadi Jibrail, for his fantastic understanding and communication he gave us knowing that we really wanted to buy our home here in Vereker drive Sunbury. My wife and I appreciated his dealings with the then owners that enabled us to finally buy the home in which we both so much wanted. Fadi Jibrail and his team are a credit to Dexters and we would highly recommend their services.
Regards Mr Russell Smith
Russell · 30 September 2020
Agent replied
Dear Russell, We greatly appreciate you putting aside the time to submit a review about our Sunbury Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFadi has been fantastic, very accommodating and helpful. As was Gemma who showed us around the property. As first time buyers this is all new to us so we really appreciate the advice and support we have received from Dexters. They are very knowledgeable, professional and polite. I would absolutely recommend them whether buy or selling. Updated: Through various obstacles (chains falling through and COVID-19) we have finally exchanged. I am so happy with the service we received and would particularly like to shout out Charlotte who worked her socks off to get this sorted out. We are so excited and looking forward to living in our first (and only) home (never moving again!!). Thank you Dexters team!
Denise · 30 September 2020
Agent replied
Dear Denise, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe cannot thank Dexters Estate Agents in Sunbury-on-Thames enough for their outstanding service throughout the process of selling our home. While the journey of buying and selling took longer than anticipated, this was in no way due to the efforts of the exceptional team at Dexters.
From start to finish, they demonstrated unwavering professionalism, providing focused energy at every crucial moment and keeping us informed with regular updates and sound advice. Their attention to detail, kindness, and dedication gave us confidence during what can often be a stressful time.
A special thank you goes to Nick Wozniak, Fadi Jibrail, and the entire team for their attentive, proactive, and successful management of our house sale. We are thrilled with the outcome and are so glad we chose Dexters to guide us through this process.
We wholeheartedly recommend Dexters to anyone looking for a trustworthy and supportive estate agent. Thank you all again for everything!
Mike · 19 December 2024
Agent replied · 26 December 2024
Dear Mike, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleIf you are looking for an Estate Agent to either sell or buy a property, look no further than Dexters. After being on the market for 5 months with another Estate Agent with only a few viewings and no offers, we requested Dexters take on our property. Nick and his team including Fadi, Luke, Elaine and Gemma have been amazing and arranged numerous viewings and secured an offer which we accepted within 3 weeks of marketing the property on their website. I cannot fault their commitment, communication and professionalism.PositiveResponsiveness, Quality, Professionalism, Value
Craig · 24 August 2020
Agent replied · 30 September 2023
Dear Craig, Thank you so much for the fantastic feedback, the team at Sunbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleIf you are looking for an Estate Agent to either sell or buy a property, look no further than Dexters. After being on the market for 5 months with another Estate Agent with only a few viewings and no offers, we requested Dexters take on our property. Nick and his team including Fadi, Luke, Elaine and Gemma have been amazing and arranged numerous viewings and secured an offer which we accepted within 3 weeks of marketing the property on their website. I cannot fault their commitment, communication and professionalism.
ʕmilkyʋwayʔ · 19 August 2020
Agent replied
Dear Craig, Thank you so much for the fantastic feedback, the team at Sunbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleOverall a great service from the Sunbury Dexters team.
A special shout out to Fadhi, who worked tirelessly to secure us viewings and Luke Boyd for getting us the sale. Not to forget Nick who went over and above in the final week to ensure the solicitors had everything they needed. A true team effort.
Very professional, personable and well communicated throughout. Would definitely recommend.
James · 3 January 2023
Agent replied · 30 September 2023
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe initially advertised our property with another agent. After a disappointing time frame, we moved to Dexters in Sunbury and WOW what a difference. We had so many viewings, the contact and service was phenomenal and after a really short time we had sold our property. We also found our perfect next home through Dexters. Everyone at the branch is great but a massive shout out to Luke and Nick in particular. Luke has been brilliant, really taking the time to understand what we were looking for in a property and both Nick and Luke have provided amazing customer service when selling our home, making sure to keep us updated and give fast feedback from viewers. A brilliant company with great people who care about their customers. Thank you to all involved in the sale and purchase of our next home!
Rebecca · 7 August 2020
Agent replied
Dear Rebecca, I was delighted to read the comments in relation to our Sunbury office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI cannot thank Fadi enough for his help and support in finding the perfect property for me. Fadi has been very efficient and effectively negotiated the purchase of my new home . The whole team at Dexters Sunbury have provided a personal, friendly service which has made the experience a pleasant one - I am really very grateful!
N · 1 August 2023
Agent replied · 30 September 2023
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAfter an incredibly poor experince a few years ago dealing with another estate agents in Sunbury, Dexters have restored my faith in the profession. There are alot of things that set Dexters apart from other estate agents. In particular all the team passionately care about their clients and want the best for them and their families. Fadi has been exceptional at navigating us through the complex process of moving and goes the extra mile, always takes the time to explain indebth options avaiaible to us, using his expert knowledge. A very classy and professional 5 star service. I would fully recommend!PositiveResponsiveness, Quality, Professionalism, Value
Steven · 22 June 2020
Agent replied · 21 June 2024
Dear Steven, Thank you for taking the time in providing such lovely comments about Fadi in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have recently been looking to purchase a property and with the help of Fadi we have been able to buy our first home. He has been so helpful along the way, he has been very professional, Kind, understanding and very polite. He has guided … More
Dryscape · 17 December 2025
Agent replied · 16 January 2026
Dear Piers Rees And Shania Oliver, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleFadi from Dexters Sunbury on Thames has been excellent throughout the process of selling our house. He is very knowledgeable and professional. We are very satisfied of his service. We would highly recommend him.
Sehar · 4 November 2024
Agent replied · 11 November 2024
Dear Sehar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleDexters were extremely helpful in finding our perfect property and selling our house. Excellent communication with Fadie and Nick, thankyou for your help
Kiera · 22 June 2026
Agent replied · 22 August 2026
Dear Kiera, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleMyself and my husband have been very impressed with the service at Dexters Sunbury, all the staff have been extremely professional especially Fadi who has filled us with confidence in keeping us up to date and well informed
Thankyou Fadi and all the team for your hard work.
Una · 29 February 2024
Agent replied · 30 March 2024
Dear Una, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleFadi at Dexters Sunbury has been outstanding throughout the whole process of our house sale. At every point we have felt informed and in control. We have been given sound advice and Fadi always discussed the pros and cons of any decision we have made, giving his own opinion but in no way being forceful. We have been very happy with the service Dexters have provided throughout the process. Special thanks to Fadi, Charlie and Nick who have been our points of contact throughout and have always exceeded our expectations.
A · 16 March 2020
Agent replied
Dear Stuart, We appreciate you taking the time to submit your review regarding the service you received from our Sunbury Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleMost people don't trust estate agents..... Me included! But Fadi from Dexters Sunbury has been amazing. He is efficient, friendly, supportive and above all trustworthy. I cannot thank him enough for all his help and his great service in assisting us with our purchase. Fadi you are the best! Sept 2019 - Just to follow on from this. I have had a need for an estate agent again and thought of Dexters Sunbury straight away. Again, their service and professionalism has been outstanding. They are a warm, kind, understanding efficient team headed up by Nick. They have been amazing throughout the whole process. Hannah in particularly has great and is a real credit to the team. Fadi remains brilliant too..... :)
A · 16 March 2020
Agent replied
Dear Kate, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDexters Sunbury has been brilliant trying to find an appropriate property for me to buy in the area. they are very proactive and professional. Fadi in particular was a fantastic aid once we found the right property. He kept me informed all through. He held a clear and transparent communication between us and the owners which was very helpful. he would go the extra mile to make things happen which is rare to find these days. overall i am very satisfied with the service i received from dexters sunbury and would definitely recommend them for any buyers looking around this area.
Fady · 10 March 2020
Agent replied
Dear Fady, Thank you for taking the time in providing such lovely comments about Fadi in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDealt with Danielle who has been a super star with showing us properties, in depth knowledge of each properties and when she does not know she would go out of her way to find an answer! I highly recommend working with Dexter estate agents and especially with Danielle who not search a house for you but a home.
Trilochan · 2 June 2023
Agent replied · 30 September 2023
Dear Trilochan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would like to give positive feedback on the excellent service I received from Fadi and the staff at Dexters Sunbury-On-Thames. They were very approachable, professional and knowledgeable and kept me updated throughout my purchase. It was clear to see that they all communicate with one another as whenever I had any queries or concerns and Fadi was unavailable there would always somebody in the office that could help me. I would also like to point out that Fadi is a real asset to Dexters he’s reliable, prompt and very professional and takes pride in his job role and he communicated and updated me throughout my purchase enabling me to have the retirement home of my dreams, so thank you Fadi and to all your wonderful staff! Kind regards Deborah Smith.
Deborah · 20 October 2019
Agent replied
Dear Deborah, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 3/5
GoogleThe team at Dexters Sunbury were great until the day of completion when I had problems, so I can only leave them three stars. Both coded gate keys I was handed did not work which made moving in that day impossible. After two days of back and forth with Dexters they said ‘it is not our legal obligation to provide you with keys’. Day four of owning my home I finally managed to track down the information I needed to get a new coded key, which were £80 each. I didn’t get to move in until a week after completion, safe to say this was a very difficult and stressful week of reorganising furniture deliveries. I accept they not legally obliged but they did nothing to remedy the situation by getting the information from the vendor. Customer service appeared to go out the window once the ‘deal’ had been done. When I come to sell my property it will definitely not be through Dexters
Amelia · 4 October 2019
Agent replied
Dear Amelia, I am concerned to read your review and understand our Area Director, Nick Wozniak has tried to contact you regarding this. If you would like to contact him, please email nickwozniak@dexters.co.uk Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe cannot recommend these guys highly enough in the purchase of our first property, especially Fadi who saw us through the entire journey. From the moment we met him, we could already sense that he was genuine. He never pushed a sale on us & instead sought to find the right home for us. He took us to see several properties, all very different & quickly knew what kind of place we were looking for. He was so open & honest with us from day 1, making sure he told us the pros AND cons of each property along with his own knowledge & experience of the area. Fadi, Charlotte & the whole team worked so well together to ensure that we got this property in good time & without any problems. They were always available to contact & their communication was excellent. We cannot express our gratitude enough - thank you so much to you all! Best wishes, John & Steph
John · 1 October 2019
Agent replied
Dear John, Thank you very much for your great review regarding our Sunbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexter’s in Sunbury are fab, We are in process of buying a property through Dexter’s and I can honestly say that from the beginning they have been great, particularly Fadi. We viewed 5 properties with 5 different estate agents in one single day and Fadi was by far the most professional. He was really helpful finding the information we wanted and was friendly and made us feel at ease - even with 100’s of questions.
The whole process has been made easy by Fadi and his team and we have no doubts it will continue to be until we get the keys!
Clare · 1 October 2019
Agent replied
Dear Clare, We appreciate you taking the time to submit your review regarding the service you received from our Sunbury Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMost people don't trust estate agents..... Me included! But Fadi from Dexters Sunbury has been amazing. He is efficient, friendly, supportive and above all trustworthy. I cannot thank him enough for all his help and his great service in assisting us with our purchase. Fadi you are the best! Sept 2019 - Just to follow on from this. I have had a need for an estate agent again and thought of Dexters Sunbury straight away. Again, their service and professionalism has been outstanding. They are a warm, kind, understanding efficient team headed up by Nick. They have been amazing throughout the whole process. Hannah in particularly has great and is a real credit to the team. Fadi remains brilliant too..... :)
Kate · 1 October 2019
Agent replied · 30 September 2023
Dear Kate, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleFadi at Dexters Sunbury has been outstanding throughout the whole process of our house sale. At every point we have felt informed and in control. We have been given sound advice and Fadi always discussed the pros and cons of any decision we have made, giving his own opinion but in no way being forceful. We have been very happy with the service Dexters have provided throughout the process. Special thanks to Fadi, Charlie and Nick who have been our points of contact throughout and have always exceeded our expectations.
Stuart · 1 October 2019
Agent replied · 30 September 2023
Dear Stuart, We appreciate you taking the time to submit your review regarding the service you received from our Sunbury Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
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