Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been very impressed with all of the team who have worked very hard to secure us a sale. This hasn't been the easiest year to try and sell a house but they worked tirelessly to achieve this. Fadi and Luke were both brilliant at communicating with us about viewings and feedback. Would definitely recommend this Dexters office to anyone thinking of selling in the local area.PositiveProfessionalism
Alice · 24 August 2021
Agent replied
Dear Alice. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDanielle was excellent at communicating. Calls and emails were responded to immediately. The process of the sale of my property was effortless due to the help from Danielle liaising between the buyers, myself and the solicitors. I have never known a sale go through so smoothly on exactly the date agreed. Thankyou for all your help. Highly recommended.
Kitty · 4 December 2022
Agent replied · 30 September 2023
Dear Kitty, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleThey have sent us 6 unsolicited letters in 2 months offering to assist in the sale of our home, despite us never having had any contact with them in the past. After the 3rd letter we asked them to stop contact us but the letters continue. I assume they search Rightmove or similar and frequently contact everyone selling.
Whilst I assume this is not covered by GDPR, if all estate agents in the area behaved like this, then sellers would be getting hundreds of letters a month.
S · 17 August 2024
Agent replied
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIt was my first time purchasing a new home and Dexters were amazing and patient with answering all my questions.
Callum was very professional and informative when doing the tour.
Fadi guided me and answered all the questions I had throughout the process.
I would recommend Dexter’s a 💯
Crystal · 31 August 2023
Agent replied · 30 September 2023
Dear Crystal, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFadi has been very helpful and understands well what kind of house we are looking for. He is very quick in finding the answers to our queries and has been keeping us up-to-date with any changes. As we are not local to the area he also helped us know the Sunbury area better. We feel in safe hands for our search of new home.PositiveResponsiveness, Quality, Professionalism, Value
Mrs · 24 August 2021
Agent replied · 30 September 2023
Dear Mrs Srivastava. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAs buyers in Sunbury, Fadi has been our go-to agent in the area and has kept us informed immediately on new properties. He has been brilliant, albeit the market for buyers in 2021 has not been so. We continue to search and we always look forward to his number popping up on our phone with a new potential home.
Sebastian · 30 September 2022
Agent replied · 30 September 2023
Dear Jane, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWriting this sat in our forever house which Dexters helped us purchase. We are very grateful to Fadi, Nick, Hannah and the team for all their help with the purchase and our sale. Would definitely use them again but don't plan to leave our dream house.
Adam · 1 November 2023
Agent replied · 30 March 2024
Dear Adam, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCallum has been brilliant, sending me regular updates with property, keeping in touch to see if my circumstances have changed and really personable , listening to my needs and what I want from a property . Highly recommend. Thank you
Paul · 29 February 2024
Agent replied · 30 March 2024
Dear Paul, Thank you for your review for Callum. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDealt with Alex over the phone and in person, although we didn’t make any purchase he was attentive, informative and overall the process was efficient, thank you!
Jjackoh · 15 October 2024
Agent replied · 22 October 2024
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleFadi presented a few properties to us yesterday. I highly recommend him and Dexter Sunbury. Fadi is exceptionally professional and has been pivotal in helping us find our dream home. We greatly appreciate all the support provided. Thank you.
Sonika · 16 March 2024
Agent replied · 21 June 2024
Dear Sonika, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAs buyers in Sunbury, Fadi has been our go-to agent in the area and has kept us informed immediately on new properties. He has been brilliant, albeit the market for buyers in 2021 has not been so. We continue to search and we always look forward to his number popping up on our phone with a new potential home.PositiveResponsiveness, Professionalism
Jane · 22 June 2022
Agent replied · 21 June 2024
Dear Jane, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJake Treloggan from Dexters has been fantastic assisting me with my search for a property. A true professional with honesty and sincerity, making the whole process of searching for a property, a truly enjoyable experience. Jake listens to your requirements, yet also comes up with some gem properties that could have easily been overlooked. His enthusiasm and hard working ethic is outstanding and rare. Jake is a true credit to Dexters.
Hallaine · 25 March 2020
Agent replied
Dear Hallaine, Thank you for taking the time in providing such lovely comments about Jake in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters have been great in helping us find our new home. Big thanks to Callum Gibbons who provided a friendly, professional service and would highly recommend.
William · 15 October 2024
Agent replied · 22 October 2024
Dear William, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleWe have received excellent service so far from Dexters (Sunbury) in selling our property. All of the staff we have dealt with have been professional and courteous, particularly Nick and Fadi. They have been responsive and proactive through what has been a difficult time to sell. We would definitely recommend them.
Samantha · 3 May 2023
Agent replied · 30 September 2023
Dear Samantha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe are currently looking at buying a property and Fadi from Dexters has been very helpful and proactive.
Vash · 22 May 2026
Agent replied · 22 August 2026
Dear Vash,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleVery impressed. From arranging viewings to exchange and completion, Fadi and Hannah was with us every step of the way. They were extremely responsive and always contactable if we needed anything. Highly recommend!
Kylie · 7 June 2024
Agent replied · 21 June 2024
Dear Kylie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe completed buying a property through Dexters, Sunbury. Callum looked after us very well through out the search and was very professional. He was ready to help whenever we asked, nothing was too much. A big thank you to Callum, Hannah H, Nick and the Dexters Sunbury team
Erion · 2 July 2023
Agent replied · 30 September 2023
Dear Erion, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had put our house on the market last year, but had had to take it off for personal reasons. Dexter's were very supportive and sympathetic with this, making the process easy. When we put it back on the market some months later, they got us 21 viewings on the first day and it sold quickly. Fadi and the team were always helpful, friendly and accessible.
Steven · 29 March 2021
Agent replied
Dear Steven. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleI had good experience with Molly her guidelines and information was helpful for me looking forward to keep in touch with her for upcoming properties suitable for me.
Philip · 22 February 2026
Agent replied · 22 August 2026
Dear Phillip, Thank you for your kind comments regarding Molly. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 4/5
GoogleDanielle facilitated my recent purchase. There were a few delays early on which she worked doggedly to rectify. I cannot thank her enough for the tenacity she showed when I was becoming concerned about my own rental issues. She made sure I was in by the date agreed and was supportive through the process.
Anne · 4 December 2022
Agent replied · 30 September 2023
Dear Anne, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMe and my girlfriend have been searching for our first home for quiet some time now. A friend of ours recommended Dexters Sunbury and Nick and his team have not disappointed. The moment we walked into the office we felt welcome. The team really seem to go the extra mile. We still have a lot of decisions to make but can tell we are in good hands! We would highly recommend.
Simon · 29 July 2019
Agent replied
Dear Simon, Thank you very much for your great review regarding our Sunbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleFadi and the team are probably the best estate agents in the area, friendly, polite, quick, very knowledgeable and communicative. Couldn’t recommend more highly.
Ed · 18 October 2024
Agent replied · 22 October 2024
Dear Ed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI dealt with Nick and his team at the Sunbury office. The move into Sunbury couldn't have gone any smoother. Thanks to you all.
Gary · 15 October 2024
Agent replied · 22 October 2024
Dear Gary, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleThank you Fadi, for finding me my dream home! Fadi was extremely helpful and professional, nothing was too much trouble for him. From the minute I contacted dexters Fadi took me to view an endless amount of properties. Helping me find my dream home! Thank you Fadi!!!! :)
Mary · 2 June 2023
Agent replied · 30 September 2023
Dear Mary, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
