Trusted Agent profile · Sunbury On Thames, Surrey

Dexters Sunbury On Thames reviews

★★★★★ Excellent

721 reviews across 1 platform

22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF

Part of Dexters, see every office.

Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 721 reviews on 1 platform, including 721 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

721

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.

5/5

Google

When a few years back we searched for a property in Sunbury, we found Fadi of Dexters really helpful. So, when we started looking again recently, he was the person we first turned to, and we are hopefully moving to our new home in a few weeks. Thanks to Fadi and everyone in Dexters Sunbury.PositiveProfessionalism

John · 22 June 2022

Agent replied · 21 June 2024

Dear John, It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Callum Gibbons has been fantastic host while showing property. He was very friendly kind person. He has very good knowledge of his field. He also tried his best to show the property that met clients requirements .Well done .Keep up the good work.

Rupinder · 1 August 2023

Agent replied · 30 September 2023

Dear Rupinder, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have a very good experience with Dexters Sunbury and Fadi Jibrail. Great professional and excellent communicator with understanding of our needs, always kept us updated and was very supportive. Finally we are buying the house that ticked all our boxes. Thank you Fadi.

Valeriy · 2 July 2023

Agent replied · 30 September 2023

Dear Valeriy, Thank you for your kind comments regarding Fadi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Since we have been looking for a house we have been dealing with Fadi from the sunbury office. He’s been extremely helpful with our searches and hopefully he can secure our purchase. Thank you Fadi!

Emma · 30 January 2024

Agent replied · 30 March 2024

Dear Emma, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fadi has been exceptional in our sale and purchase. Its been an awful year for his industry but they have worked through it with resolute optimism. He's been open caring kind and creative He's kept deals alive and never let us despair at the ups and downs. He's given wise advice and I'll use him again in a heartbeat

Nick · 30 September 2021

Agent replied · 30 September 2023

Dear Nick. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Fadij has been very helpful and proactive in helping us find our new home. He keeps in touch regularly and is professional , knowledgeable and enthusiastic. We hope we are able to buy a home from him.

Gillian · 1 December 2023

Agent replied · 30 March 2024

Dear Gillian, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters have been amazing through every stage of selling my house. Fadi has gone over and beyond to keep me updated and kept me in the loop with everything. I would highly recommend Dexters to anyone. You will be well looked after and receive first class service. Thank you Fadi, Nick and the whole team xPositiveResponsiveness, Quality, Professionalism, Value

Sarah · 24 August 2021

Agent replied

Dear Sarah, Thank you for your review, and mentioning your experience with Fadi and Nick in our Sunbury office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Louise Smith Customer Relations Team

5/5

Google

Dexters have truly been amazing from start to finish. There customer service is exceptional. In particular Fadi, He has helped with both the purchases of my property and my parents. The whole process has run extremely smoothly and that is credit to him. Fadi always remains in contact, keeps you informed and speaks the truth. I couldn’t be happier. A big thankyou to the Dexters team.

Daniel · 29 July 2019

Agent replied

Dear Daniel, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Fadij and Callum from Dexter's Sunbury have been great . Have kept our needs and preferences in mind during our property search. Have been fantastic communicators throughout the process of selling our property. Thank you for such great service.

Holly · 30 September 2023

Agent replied · 30 March 2024

Dear Holly, Thank you for your kind comments regarding Fadij and Callum and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Nick and the team did a fantastic job selling my flat in Sunbury. They were professional and helpful throughout the entire process and I always knew what to expect next. I would recommend them to anyone looking to sell their property. They are the best agent in Sunbury!!!

Tom · 3 January 2023

Agent replied · 30 September 2023

Dear Tom, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Extremely helpful team and very friendly especially Calum , he goes above and beyond and he is very polite . He is helping me find my new home in the Sunbury area.

Lisa · 29 February 2024

Agent replied · 30 March 2024

Dear Lisa, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

We have met Fadi a few times now for viewings , he has been a font of information regarding the properties we have seen with him, very polite very respectful very knowledgable and a pleasant attitude making us feel comfortable whilst visiting other peoples properties, he was fully up to speed on the areas we were in with services to each property explained, he listened to what we were looking for in our move to this part ofSunbury and surrounding areas, he has guided us to areas that would appeal to our requirements regarding local amenities, he must be as asset to your business and we are sure he treats every “customer” the same please pass our thanks on to him ,we’re still looking for our future home!

Anthony · 29 February 2024

Agent replied · 30 March 2024

Dear Anthony, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope that Fadi helps to find you your new home soon! Kind regards, Asma, Customer Relations Team

5/5

Google

Callum was a great help to me during my search, he showed me around a property with good knowledge and very professional. We have stayed in contact for future searches. Many thanks

Paul · 29 February 2024

Agent replied · 30 March 2024

Dear Paul, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I wanted to take a moment to express my sincere gratitude for the exceptional assistance you have provided so far in our quest to find the ideal home. The properties we have explored together have been impressive, and your dedication to understanding my needs has been truly commendable. As mentioned during our discussions, I am still actively searching for a 3/4 bedroom freehold house in the Bedfont area with close proximity to public transport. Unfortunately, some of the properties we had to rule out were due to their distance from public transport. In light of this, I am eager to explore more options within my budget that meet this specific criterion. Your tireless efforts in showcasing various properties and your invaluable knowledge of the local market have been instrumental in this process. I have full confidence that, with your guidance, we will discover the perfect home that aligns with my preferences. I wanted to update you on a few adjustments in my preferences and kindly ask if there are any new listings or opportunities that fit the updated criteria. I am excited to continue this journey with you and appreciate your ongoing support. Thank you once again for your outstanding service, Fadi. Your professionalism and commitment have made this home-searching experience truly enjoyable.

Majid · 29 February 2024

Agent replied · 30 March 2024

Dear Majid, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team

1/5

Google

Annoying agent. Will contact you from all of their branches, spam you with emails. You get emails about properties that are more than 25% above your budget but the email doesn't contain the price. They do this just to make you call. Not only that but the negotiator I am dealing with, Fadi, wasted my time. Booked us in to see a property that since coming on the market had been half torn-apart by the owner/developer. Photos did not reflect this at all, and Fadi hadn't told us, nor had they told the person showing us around. This, after I'd travelled more than hour to see the place. Couple that with requesting a nice review when we've literally had a single conversation, and no viewings. Well, viewings done, not only were my requirements poorly matched and the person showing us around poorly informed, but they were hurried and rude. I felt like I was being rushed through every property as fast as possible just so they could leave early from work or something. I'm incredibly irritated already and its been less than two weeks of dealing Dexters.

Josh · 29 February 2024

Agent replied · 30 March 2024

Dear Josh, Thank you for sharing your feedback. We set high service standards and are very sorry to hear things did go as planned. We will be in contact as we’d like to make things right. Kind regards, Asma, Customer Relations Team

5/5

Google

fadi/Nick and the team are competent, professional and have the drive to help you find or sell your property.

Janet · 15 October 2024

Agent replied · 22 October 2024

Dear Janet, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

The service we received from Callum was exceptional. Thank you very much Callum, you made the process much easier.

Odupe · 15 October 2024

Agent replied · 22 October 2024

Dear Odupe, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Just an opportunity to highlight the great service I had from Dexters so far.Especially Hannah Pangisban who has been super friendly and helped us with all our inquiries.Nothing is too much work for her.She always a call away from getting things done.I wish Hannah all the best in her ascending career in the property market and carry on saving for your own very special home.

Rosa · 4 October 2019

Agent replied

Dear Rosa, We appreciate you taking the time to submit your review regarding the service you received from our Sunbury Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Fadi is a star and he comes highly recommended by me! His dedication, professionalism and commitment to selling houses is outstanding! Fadi will do his utmost to sell your house, even if it proves challenging and the level of service he provides is outstanding. He’ll pull out all the stops, has great ideas and is very knowledgeable....... Thank You Fadi 🤗PositiveResponsiveness, Quality, Professionalism

Valerie · 22 June 2020

Agent replied · 21 June 2024

Dear Valerie, Thank you for taking the time in providing such lovely comments about Fadi in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Nick, Luke and the team did a fantastic job selling my property in Sunbury. We had multiple offers within the first week of marketing and once an offer was accepted they were very patient and managed the process perfectly. Great communication throughout, I would definitely recommend them! Thank you .

Sarah-Jane · 30 September 2022

Agent replied · 30 September 2023

Dear Sarah-Jane, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

All the team at Dexters Sunbury were a pleasure to deal with from start to the finish of selling our house. Callum & Hannah kept us well informed at every stage of proceedings.

Sean · 30 January 2024

Agent replied · 30 March 2024

Dear Sean, Thank you for your kind comments regarding Callum, Hannah and the Sunbury team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

I recently completed on a house that was being sold via Dexters Sunbury We where very impressed with Rachel Beach who offered support and updates all the way … More

Hollie · 17 December 2025

Agent replied · 16 January 2026

Dear Hollie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

We have recently worked with both Rachel and Carolyne and would recommend them to all of our family and friends! So helpful, communicative and efficient. Thank you for helping us to move to our dream home and for such excellent service.

Harriet · 27 August 2025

Agent replied · 26 September 2025

Dear Harriet, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Firstly my heartful thanks to Mr.Callum . His experience and expertise in property market helped us a lot . Callum priorities our needs and requirements in searching for property . We are really delightful in working with Callum . I would personally recommend Mr Callum to reach out without hesitation. He is the go to person for Sunbury properties in Dexters. Wishing you all best very.

KAVNL · 15 October 2024

Agent replied · 22 October 2024

Dear Kavnl, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

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Questions about Dexters Sunbury On Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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