5/5
GoogleGreat experience. Fadi was always on the ball and his communication was outstanding throughout the complete process!
Agent replied · 22 October 2024
Dear Joerg, Thank you for leaving a 5 star Google review. Kind regards, Asma
Trusted Agent profile · Sunbury On Thames, Surrey
Dexters Sunbury On Thames reviews
★★★★★
707 reviews across 1 platform
22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF
Part of Dexters, see every office.
Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
Google5/5
GoogleCallum has been a great help in our house search and has always been in contact trying hard to find our new home even when we delayed our response. Thank you for your support so far.
Agent replied · 30 September 2023
Dear Sammer Ltd, Thank you for taking the time to leave a wonderful 5 star Google review. Callum will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleCallum has been really helpful in helping my parents find their perfect property. He keeps us informed every step of the way. He's a credit to your organisation.
Agent replied · 30 March 2024
Dear Adam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team
5/5
GoogleFadi was amazing and very helpful trying to find our new home. His attention to detail and listening carefully to customers needs will get him far in life.
Agent replied · 30 March 2024
Dear Manu, We really appreciate you taking the time to leave such lovely comments about Fai. He will be so pleased to read your 5 star review and will be grateful for your feedback. Please do not hesitate to contact us if we can be of any further help. Kind regards, Asma, Customer Relations Team
5/5
GoogleCallum is amazing.i want him to reach highest position in dexters Mr and Mrs khan
Agent replied · 22 October 2024
Dear Abdul, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleBeing first time buyers, my Girlfriend Maria and I have found the experience quite daunting, however Callum Gibbons at Dexters has been extremely patient, kind and helpful throughout the whole journey. Many Thanks Callum. We couldn't have done it without you.
Agent replied · 30 September 2023
Dear Richard, Thank you for your kind comments regarding Callum and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy first time selling a house in UK for decades. Its changed a lot. I chose Dexter on a recommend from a friend. Luke was the man who has the difficult task of dealing with all my questions and worries. I can heartily recommend Luke's professional and patient manner and quick response to questions.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Dear Steve, Thank you for your kind words regarding Luke and our Sunbury office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleHad a great experience with Dexters. Big thanks to Callum for helping my mum and I sort out the details for my late Gran's house. He is friendly and an absolute professional. Thank you.
Agent replied · 30 September 2023
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleLuke and team have been fantastic arranging the sale and during the sale process and kept us upto date with all the required paper work and updates from the buyers. Special thanks to Luke for being proactive. Good work and keep it up.
Agent replied · 30 September 2023
Dear Anil, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFantastic service, professionalism and communication from start to finish with all staff dealt with at Dexters Sunbury. Luke was brilliant and very efficient. He worked really hard to help in any way possible, gave lots of valuable advice and kept me up to date continually. Would highly recommend to friends and family. Thank you very much!
Agent replied
Dear Ellen, Thank you so much for the fantastic feedback, the team at Sunbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleFadi Jibrail Fadi has been absolutely superb in helping us find the right home. Over many months, he has pro actively kept in touch, constantly sharing with us houses that have been of interest to us. Nothing seems too much trouble for him and his constantly up beat attitude with great advice is always a pleasure to work with
Agent replied
Dear Mike, Thank you for taking the time to write a review about the great service you received from our Sunbury Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleCallum was very helpful and knowledgeable at the viewing. He gave an accurate price for our house as he knew the area and the sales of similar houses in the area recently.
Agent replied · 30 September 2023
Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience with Dexters. Callum is a very good listener. He recommended us the right properties along our journey. He is an attentive, knowledgable, punctual and friendly agent. Thank you guys for your support.
Agent replied · 30 September 2023
Dear Arkan, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleLuke supported by brother through the process of buying his first home. He was very professional, able to answer any questions we had and provide advice and information on the local area. Luke was efficient and ultimately it was this that allowed my brother to secure the purchase of his first home.PositiveResponsiveness
Agent replied · 21 June 2024
Dear Emily. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleI've dealt with both sales and lettings at Dexter's Sunbury and the team are excellent - they really earn their comission and will bend over backwards for you if needed. I wish I hadn't wasted several months with cheap online websites and just gone straight to them. Thanks Nick, Fadi and Tom for all your help!
Agent replied
Dear Helena, I was delighted to read the comments in relation to our Sunbury office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe found Molly to be very engaging and knowledgeable about properties we have viewed recently.
Agent replied · 22 August 2026
Dear Caroline, Thank you for taking the time to leave a wonderful 5 star Google review. Molly will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleCannot rate Dexters in Sunbury highly enough. Our agent Fadi was incredibly helpful and professional throughout the whole process of our house purchase. He kept us regularly updated and informed from start to finish and enabled the whole process to run as quickly and smoothly as possible. A big thank you from some very happy new home owners!
Agent replied
Dear Lizzy, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleMichael from Dexter’s in Sunbury is amazing ! He has showed us around a property answering all of our questions! He is very professional, kind and friendly ! He told us a lot about the area and I would recommend him to everyone. Very happy with amazing service that made our day. Dexter’s Sunbury everyone, the best office.
Agent replied
Dear Chaya, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI recently had the pleasure of working with Fadi from Dexters on the purchase of my new home to be, and I cannot recommend them highly enough. Fadi has been extremely professional, knowledgeable, and incredibly helpful.
Agent replied · 30 September 2023
Dear Saad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOur experience with Fadi has been brilliant so far. Fadi is always approachable and he knows us very well in what we are looking for in terms of our house hunt. Really friendly and he has a great team too. Fadi is very positive and when we speak to him we get lot of confidence. Thank you!!
Agent replied
Dear Hariharan, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat Service. Professional and courteous. Danielle has been helpful and on it from my first telephone enquiry. A relief to deal with an agent who is very knowledgable about the area, took on board my requirements and responded quickly to any questions.
Agent replied · 30 September 2023
Dear Lucy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFadi jibrail was amazing! This lovely gentleman really makes you feel at ease, he doesn't rush you into making a sale..he really goes the extra mile in helping you with your query. I struggled filling out a form which he did on my behalf as he knew I have a baby! He is such a sweet, efficient most importantly patient individual. If you go through Dexter's ask for Fadi. You won't be disappointed!
Agent replied · 30 March 2024
Dear Seeta, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe guys at Dexters Sunbury have been extremely helpful over my time looking for a property and also selling my own. Fadi and co kept in touch with me throughout the entire process and let me know what is expected in terms of buying and selling. Never has there been a problem. They have a fantastically run team and I would certainly sell through them again when it comes to it.
Agent replied · 30 March 2024
Dear Alex, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleI called Dexters for some advice as I’m looking to upsize there with my family. Alex from the sale team answered and was highly informative and professional. It’s still very early on in the search, but we will most definitely like to be working with Alex and the rest of the team there in Sunbury in the future.
Agent replied · 22 October 2024
Dear Sam, Thank you for taking the time to leave a wonderful 5 star Google review. Alex will be thrilled to read your kind comments. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dexters Sunbury On Thames
Has Dexters won any awards?
Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
