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Dexters reviews

★★★★★ Excellent

707 reviews across 1 platform

22 Thames Street, Sunbury On Thames TW16 6AF

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Dexters's Sunbury On Thames office at 22 Thames Street is rated 4.9 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026. Checked 9 October 2026.

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4.9 / 5

707

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.

5/5

Google

We have been looking for our future house and have dealing with Dexters in sunbury primarily. I highly recommend FADI in specific… After struggling for years to find the right home, working with Fadi was a completely different experience. His attention to detail and ability to truly listen to my specific needs was amazing. He understood exactly what I was looking for and consistently found properties that matched my taste perfectly. Professional, patient, and genuinely dedicated, I highly recommend him.

Mannu · 22 May 2026

Agent replied · 22 August 2026

Dear Manu, We really appreciate you taking the time to leave such lovely comments about Fai. He will be so pleased to read your 5 star review and will be grateful for your feedback. Please do not hesitate to contact us if we can be of any further help. Kind regards, Asma, Customer Relations Team

5/5

Google

Exceptional service from Fadi at Dexter. In a world where genuine customer care is becoming rare, Fadi absolutely exceeded every expectation. He approached every property viewing with enthusiasm, professionalism, and remarkable attention to our needs and preferences. His knowledge of the market was impressive, but what truly made the difference was his sincerity and passion for helping clients make the right decision. He never rushed us, answered every question thoughtfully, and made us feel completely comfortable throughout the process. He is very patient eventhough we did not proceed with purchase. Working with Fadi felt less like dealing with a salesperson and more like having a trusted advisor by our side. Dexter is incredibly fortunate to have someone of his caliber representing them.

Work · 22 May 2026

Agent replied · 22 August 2026

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

A big thank you to Dexter for helping me in my search for a new home. I would also like to extend my thanks to Ruby for an incredible support in my journey to buying my first home in Sunbury. She offered thoughtful, well‑matched property options and explained everything clearly, which really helped me understand what to expect as a new buyer. Her patience, knowledge, and genuine care made the whole experience so much easier. Highly recommend her to anyone looking for a dedicated and trustworthy agent.

Aggnivesh · 22 May 2026

Agent replied · 22 August 2026

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

We would like to thank Fadi, Callum and Carolyne for their hard work, empathy, help and support. We are amazed with the amount of market knowledge and client base they have and the speed they delivered and sold our property in a short timeline. If you are looking to sell your property we would highly recommend Dexters but especially the team based in Sunbury-on-Thames. Thank you for everything Fadi and Callum ❤️ Best wishes Isha and Darryl

Isha · 22 May 2026

Agent replied · 22 August 2026

Dear Isha, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

From the second of the first phone call to view, to the final day of exchange, the whole process of our purchase in Lower Sunbury has been handled with the utmost professionalism and care. Fadi is undoubtedly an exceptional individual who has been on point all the way through what was at times a stressful process for all. We can’t thank him enough. Fadi has an attention to detail and work ethic which was impressive but more importantly, he is a genuinely nice guy who cares about his clients. Special mention also for Carolyne who worked incredibly hard to see the sale over the line and always kept us up to date. Outstanding and trustworthy service.

Simon · 30 March 2026

Agent replied · 13 April 2026

Dear Simon, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Dexters in Sunbury on Thames were very good and professional from start to finish on the sale of our parents house. Initially Nick visited us and due to his caring, experienced and non pushy attitude we decided to use Dexters for the sale. Once the property was live online and up for sale Fadi took over and on a weekly basis which was very appreciated, kept us updated fully with constructive feedback of all the viewings until a buyer was found in a very acceptable timeframe. We then dealt with Carolyne their sales progressor who went above and beyond to ensure a speedy conclusion. I recommend this estate agent as they have a good depth of competent professionals and were able to convey that we were in good hands throughout the whole process.

Tracy · 23 March 2026

Agent replied · 13 April 2026

Dear Tracy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

Dexters of Sunbury gave us a wonderful service. For various reasons our sale and purchase got very delayed and the small chain was in danger of collapsing, Pretty singlehandedly Dexters and in particular Fadji kept all parties on side and we manged to get over the line. He acted with great diplomacy and understanding of the difficulties When we did move, we had to do so at very short notice and Dexters recommended an ace removals company Aspens who did a great job , which took a lot of the stress out the situation for us,

Richard · 22 February 2026

Agent replied · 13 April 2026

Dear Ricgard, We really appreciate you taking the time to leave such lovely comments about Fadi. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

We have had an excellent experience with Ruby Burridge from Dexters. She is very professional, responsive, and has kept us informed throughout. Her knowledge of the market and attention to detail made everything smooth and stress-free. Rubies communication is exceptional and she has gone above and beyond her role for us. Ruby is a credit to her team and I would highly recommend her.

Sarah · 22 May 2026

Agent replied · 22 August 2026

Dear Sarah, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Just moved house last month and Fadi@Dexters helped us find a beautiful house in Sunbury. Fadi@Dexters is a very patient, professional and friendly guy and we are very pleased with the service and support he provided throughout the house hunting process and until the completion. A five star service from a brilliant professional guy . Thanks Fadi!

Sajid · 22 June 2026

Agent replied · 22 August 2026

Dear Sajid, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I have brought my very first home using Dexters. I was really happy with Fadi being my main point of contact. He was very helpful, explained everything to me I needed to know (as a first buyer, i am/was completely clueless). All the staff at Sunbury were really kind, and helped us out the entire way.

Sarah · 22 May 2026

Agent replied · 22 August 2026

Dear Sarah, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Crossing fingers that Ruby will deliver on an offer I made this morning on a house I saw a month ago (😉), I would like to thank her for being an honest and genuine person in the world of property. Ruby is consistent, trustworthy and calm..all attributes that are to be valued. Thank you Ruby! …

Michele · 22 May 2026

Agent replied · 22 August 2026

Dear Michele, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We chose Dexters to sell my late brother’s property and we were so glad we did. Fadi and his team helped us get through a very emotional process with their kindness and support. After the offer was accepted Caroline took over with just as much consideration. Thank you

Julie · 22 June 2026

Agent replied · 22 August 2026

Dear Julie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

A huge shoutout to Callum and, of course, the entire team, Fadi, Rachel, and Nick, for your unwavering support and dedication in selling our house! You’ve truly outdone yourselves, and we can’t thank you enough for your help throughout what turned out to be a rather long journey. Callum, a special thanks to you for ensuring everything ran smoothly, from managing viewings to keeping clear communication with our buyer, and tirelessly chasing solicitors and all involved parties to keep things on track. A highly professional and efficient team with excellent local knowledge and a strong grasp of the market; we wouldn’t hesitate to recommend you to anyone!

Ladan · 5 September 2025

Agent replied

Dear Ladan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

We would like to thank the whole team for their amazing support throughout the purchase of our new home. This has been a very special journey for us, and we had been waiting for this day for a long time. A special thanks to Rachel, who was always patient, supportive, and ready to help at every step. Her guidance made the process much smoother and gave us peace of mind during what could have been a very stressful time. We are truly grateful for all the assistance and highly recommend your services to anyone looking to buy or sell their home

Sarah · 27 August 2025

Agent replied · 26 September 2025

Dear Sarah, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

We recently completed the purchase of our new home in Sunbury with the help of Dexters Sunbury Estate Agents, and we couldn’t be happier with the service we received. The journey was long and often challenging due to a complex chain and the seller living abroad. There were several moments when the sale risked falling through, but thanks to the incredible perseverance and professionalism of Fadi and Carolyne, we are now the proud and happy owners of our new home. Their dedication, clear communication, and constant support throughout the process made all the difference. We are truly grateful and would highly recommend Dexters Sunbury to anyone looking for a reliable and committed estate agency.

Cristian · 27 August 2025

Agent replied · 26 September 2025

Dear Cristian, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Very good team work, especially Ruby Burridge.She was always happy to help with viewings and she provided full information on each house we viewed with her. Also, Ruby has been kind to call us and update with prices changed and new properties on the market. Thank you.

Iryna · 22 May 2026

Agent replied · 22 August 2026

Dear Iryna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Had some great viewings with Dexters in the area, and Callum has been a fantastic host throughout. As a first time buyer, I came in with plenty of questions and uncertainties, but he took the time to answer everything clearly and made sure I had all the information I needed. It’s been a genuinely reassuring experience.

Ashan · 13 March 2026

Agent replied · 13 April 2026

Dear Ashan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Dexter was fantastic in our home search. They keep you updated at all stages and check on your property searches and your need to make sure to show you the properties closest to your needs. In particular Callum Gibbson helped us rescheduling appointments when needed and nothing was too much trouble. Keep up the good work.

Giusy · 13 March 2026

Agent replied · 13 April 2026

Dear Giusy, We really appreciate you taking the time to leave such lovely comments about Callum. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Nick, Fadi, Rachel, Carolyne and Callum were all a pleasure to deal with, as they helped with my property sale. The market was tough, and they / we had to deal with some unreliable purchasers before we managed to exchange and complete on the sale. The Dexters team were always on the ball, communicated very well and helped to achieve a good result. I’d definitely recommend Dexters to other sellers / buyers. David Goring-Thomas

David · 12 September 2025

Agent replied · 26 September 2025

Dear David, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Want to thank the staff at Dexters at the Sunbury on Thames branch they did a fantastic job of the sale of my flat very friendly and professional especially Caroline Faulkner Fadi Jibrail and Nick Wozniak many Thanks Barry Englefield

Barry · 22 June 2026

Agent replied · 22 August 2026

Dear Barry, Thank you for your kind comments regarding the Sunbury team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Ruby was friendly, professional, and really helpful throughout the whole process. Communication was great from start to finish, and she made everything feel easy and stress-free. Would definitely recommend her to anyone looking for a reliable estate agent.

Yasmin · 22 June 2026

Agent replied · 22 August 2026

Dear Yasmin, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I would like to thank Nick, Fadi, Carolyne and all of "Team Dexters Sunbury" for their exceptional help in selling our Mother's property. It was a long, sometimes frustrating, road but they stuck with us. They treated the property with care and us with respect. They kept us fully informed and worked closely with us to the successful conclusion. I would highly recommend Dexters Sunbury to anyone needing an Estate Agent.

Clare · 12 September 2025

Agent replied · 26 September 2025

Dear Clare, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Fadij has been a great help and support to me throughout my property search. He is really responsive to emails and has made some great recommendations. I’m confident he’s going to find us our dream home soon! Great customer service and have sent lots of people his way! :)

Hannah · 13 March 2026

Agent replied · 13 April 2026

Dear Hannah, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Dexters have been dealing with the sale of our house and have been professional and friendly throughout all the transactions, Fadi has been extremely helpful, professional and easy to communicate with, always available with a good sense of humour.

Janet · 22 May 2026

Agent replied · 22 August 2026

Dear Janet, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

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Questions about Dexters

How many reviews does Dexters have?

Dexters's Sunbury On Thames office has 707 reviews across 1 platform: 707 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.9 out of 5 across all 707 reviews, and 4.9 out of 5 on Google from 707 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Sunbury On Thames office?

Dexters, 22 Thames Street, Sunbury On Thames TW16 6AF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.