Trusted Agent profile · Sunbury On Thames, Surrey

Dexters Sunbury On Thames reviews

★★★★★ Excellent

707 reviews across 1 platform

22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF

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Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

707

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.

5/5

Google

We have had such a fantastic experience with Dexters Estate Agents in Sunbury, and in particular with Branch Manager Callum Gibbons. From the very beginning of our house-hunting journey, he has been absolutely incredible. Callum’s communication is second to non; always responsive, honest, and proactive. He truly listens and understands what we are looking for, and then goes above and beyond to find suitable properties to view. His ability to match us with homes that fit our criteria has been so impressive, and we’ve always felt completely supported and looked after throughout the process. Although we haven’t yet found “the one” to buy through him, that is no reflection on his efforts; quite the opposite. We genuinely want to purchase through Callum because he has been so wonderful to deal with. We will absolutely continue our search in the area with him because we trust him completely. Not only is he hardworking and professional, but he’s also just a genuinely lovely person with exceptional people skills. He makes what can often be a stressful process feel manageable and even enjoyable. He is a real asset to the team, truly deserves to go far and get promoted. We highly recommend Callum and Dexters in Sunbury if you are in the process of buying or selling a house. They are absolutely wonderful!

Salwa · 13 March 2026

4/5

Google

Well so there is an employee that has been constant communicator about all the listings that are going up .. and I must admit none of them have really fit our requirements .. but I will have to give it to Ruby, she’s always been reaching out via email , constant telephone calls whether we acknowledge her or not.. now for me that is character , I genuinely feel bad and must apologize for the lack of communication from our end ..but I have been really happy with her initiative which a lot would have given up when they see no traction .. we are really hoping to securing our dream house and Ruby and hope it will be done at the services of ur hand.. Dexters you have a gem there!

Nathan · 22 May 2026

Agent replied · 22 August 2026

Dear Nathan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Molly is currently assisting me in finding a house for my elderly mother which requires a lot of patience. To date Molly has displayed a enthusiastic professional attitude arranging various viewings and providing further information on request. Great service so far.

Mark · 13 March 2026

Agent replied · 13 April 2026

Dear Mark, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Callum has been brilliant to work with! He’s polite, energetic, and made the process of listing my flat incredibly simple. He’s very easy to get hold of and I feel completely confident having him handle my sale. Highly recommended

Marcello · 13 March 2026

Agent replied · 13 April 2026

Dear Marcello, We really appreciate you taking the time to leave such lovely comments about Callum. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

We had a pleasure to work with Dexters in the past 10 months, and I am very pleased we have chosen them. We had been primarily in touch with Fadi, who was brilliantly supported by Nick and his team such as Calum and Alex. We particularly found Fadi extremely committed and his communication was unparalleled. We feel fortunate to have done partnership with such committed and dedicated team of people, as we truly believe our sale and purchase would not have gone through without their don't give up attitude and persistence.

Abhinav · 19 December 2024

Agent replied · 26 December 2024

Dear Abhinav, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I have been more than impressed with the Dexters Team during the selling of my house and the purchase of my new house. The whole team worked so well as a team. Nic Fadi and Callum were at all times professional,helpful and pleasant. … More

Josette · 2 January 2026

Agent replied · 16 January 2026

Dear Josette, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

We had a very positive experience with Ruby ,from Dexters Sunbury Estate Agent , throughout our property search. She was professional, responsive, and very helpful at every stage of the process. Communication was always clear, and she made us feel supported and informed throughout. We truly appreciated her patience, honesty, and dedication. Thank you, Ruby, for all your efforts, we would happily recommend her to others looking for a reliable estate agent.

Sundus · 22 May 2026

Agent replied · 22 August 2026

Dear sundus, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

Molly Smith has been very amazing and she showed us properties which fitted our criteria , very patient replies to all our doubts and queries. She arranges viewings suitable to our time and makes it easy.

Sudha · 22 February 2026

Agent replied · 22 August 2026

Dear Sudha, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I’m currently in the process of buying a property with Callum Gibbons at Dexters Sunbury, and I can’t say enough good things about him! Callum has been fantastic, always there when I have questions, super knowledgeable about the area, and genuinely supportive every step of the way. He's made what could be a stressful process feel way easier and more manageable. If you're thinking of buying or selling, I’d definitely recommend reaching out to Callum and the team at Dexters. Thanks for all the help so far, Callum!

Kiomars · 15 October 2024

Agent replied · 22 October 2024

Dear Kiomars, Thank you for taking the time to leave a wonderful 5 star Google review. Callum will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

I started looking for a property in the Sunbury area, but it didn't work out after three months. Then I found the flat through Dexters Estate Agents. Special thanks to Callum Gibbons, who is very helpful and responsive. I was quite delighted with his cooperation. He is moving quickly to get my flat. The amount of effort and time he put into bringing me through the process is incredible, and he was more than happy to continue working with me when I began looking in a nearby location.

Dolan · 15 October 2024

Agent replied · 22 October 2024

Dear Dolan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Callum from Dexters Sunbury was absolute lovely to deal with. He had excellent knowledge of the property we were viewing and answered all our questions in great detail. Very courteous and professional agent. Follow up calls were made and there was no bombardment of emails or barrage of calls that you’d normally get from the usual pushy agents - Dexters have a really nice manner - no pressuring or bombardment with irrelevant properties. Callum listened to our needs and took care to only present us with properties in the areas we were looking in and within our price range . Thank you for being a great agency!

Nisar · 15 October 2024

Agent replied · 22 October 2024

Dear Nisar, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I recently moved to England from the US and we are renting in Surrey. I met with Molly about a property in Sunbury, and she was one of those agents that goes above and beyond in service, which is so appreciated. She had a good knowledge of the home we viewed, and excellent understanding of not only the housing market, but also the area. She was effective at following up and making sure my questions were answered. I appreciated her professionalism and she also seems to quickly understand what buyers are looking for - she was great and my impression of Dexters is very good based on my interaction with her. Thank you!

Anne · 13 March 2026

Agent replied · 13 April 2026

Dear Anne, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Ruby Burridge has been very helpful and efficient.Always keeping me up to date with the latest properties coming on the market.

Dilys · 22 May 2026

Agent replied · 22 August 2026

Dear Dilys, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Callum was amazing - from start to finish he was very helpful and professional - sadly we didn’t end up buying through him but we would use him again

Lisa · 13 March 2026

Agent replied · 13 April 2026

Dear Lisa, We really appreciate you taking the time to leave such lovely comments about Callum. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Molly has been very helpful with sending us properties that meet our criteria and has had excellent communication ! Have had a great experience with Dexter’s so far

Manveet · 13 March 2026

Agent replied · 13 April 2026

Dear Manveet, We really appreciate you taking the time to leave such lovely comments about Molly. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I wanted to take a moment to provide feedback on Fadi, our sales agent. He showed us an amazing property and has been super friendly throughout the process. Fadi has extensive knowledge of the properties he deals with, which has been incredibly helpful for us as first-time buyers. He is guiding us step-by-step through the process, and we are very grateful for all his support. Thanks to Fadi, we feel confident and well-informed. I would highly recommend Dexters Sunbury Estate Agents to my friends and anyone interested in buying a house.

Aditya · 24 July 2024

Agent replied · 23 August 2024

Dear Aditya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I have used Dexters for both renting out my property and selling my property. I have found them to be extremely professional and efficient, and always willing to assist as much as they can. Especially Callum Gibbons who was always happy to help, and who made the whole process for me so much less stressful. Thanks Callum for all your help, it is very much appreciated. I also found Hannah and Fadi to be fab also. Dexters is lucky to have you guys.

Kerry · 24 July 2024

Agent replied · 23 August 2024

Dear Kerry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Fadi was very good, he encouraged me not to give up and it was very hard finding the time to view so many flats and houses. I was busy working full time and school run. Almost gave up! But he said no no!!! Don’t give up!! We used to rent with Dexter and now we are buying with Dexter helps, with small deposit, Fadi helps us to have our first home. Thank you so much! Also thank you to Callum who have been helping us finding the property.

Kitiya · 24 July 2024

Agent replied · 23 August 2024

Dear Kitiya, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Fadi has been great in helping with our search for a new home. He really took the time to understand our requirements and I have to say on paper every house hit the mark. He was super patient even when there were a lot of no’s and kept going! Thank you! I also found it very personal when I called into the office - they would know who I was and who was helping with our search. They were all very friendly and helpful. I have been really impressed with them overall!

Viplavi · 22 May 2024

Agent replied · 21 June 2024

Dear Viplavi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Fadi. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Rachel and the team at Sunbury (Nick, Caroline, Calum, and Fadi) have been outstanding throughout the sale of our property. After spending a year with another agent without success, they secured a suitable buyer within just a few months of listing. Despite being part of a challenging chain of five, with plenty of ups and downs, their professionalism, support, and transparency never wavered. We’re so grateful for their hard work in getting this over the line for us.

Liam · 27 August 2025

5/5

Google

Fadi is a great agent. Honest, professional with a great pleasant personality. I will use again when l find my next property. .

Pam · 13 March 2026

Agent replied · 13 April 2026

Dear Pam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

Thank you Ruby for your attentiveness, and kindness. It was much appreciated.

Selvi · 22 May 2026

Agent replied · 22 August 2026

Dear Selvi, Thank you for taking the time to leave a wonderful 5 star Google review. Ruby will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Alex has been extremely helpful, going out of his way to guide me towards my first purchase and basically did all the heavy lifting for me. Has been a seamless transition and was patient with my lack of knowledge. Didn't feel like he was taking sides but instead wanted what was best for both the buyer and seller. 5/5 and hopefully we work again together in the future.

Steve · 15 October 2024

Agent replied · 22 October 2024

Dear Steve, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Dear Dexters Management Team , We have been in touch with Callum - Senior Sales Consultant in our approach to get our new homes and he has been stunning ,knowledgable ,helpful ,genuine and always exceeds his job to go above and beyond . We are still looking and what image we had of Dexters is changed due to Callum and we will share to all our friends for future house related queries . He is an asset to the business and we wish him all the best . Thanks Sachin M

Sachin · 29 February 2024

Agent replied · 30 March 2024

Dear Sachin, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team

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Questions about Dexters Sunbury On Thames

How many reviews does Dexters Sunbury On Thames have?

Dexters's Sunbury On Thames office has 707 reviews across 1 platform: 707 on Google.

What is Dexters Sunbury On Thames's rating?

Dexters Sunbury On Thames is rated 4.9 out of 5 across all 707 reviews, and 4.9 out of 5 on Google from 707 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Sunbury On Thames office?

Dexters Sunbury On Thames, 22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF.

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