Trusted Agent profile · Sunbury On Thames, Surrey

Dexters Sunbury On Thames reviews

★★★★★ Excellent

707 reviews across 1 platform

22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF

Part of Dexters, see every office.

Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

707

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.

5/5

Google

Fadi from Dexter's Sunbury was top notch. Plenty of time/space given at the viewings, honest appraisal of locations and he then went above and beyond show me great places in an area I didn't know too well. Friendly and professional. As a buyer, good agents who are prepared to listen and genuinely help are worth their weight in gold - Fadi is one of them! Would highly recommend.

Gill · 1 December 2023

Agent replied · 30 September 2023

Dear Gill, Thank you for your kind comments regarding Fadji and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My initial contact was with Nick Wozniak who afforded me so much time when he first came to my home of over 40 years. There was no question that I felt in safe hands not only from a selling viewpoint but in my potential onward purchase which Nick recommended. Nick and Luke Boyd throughout the process went beyond the call of duty. They never gave up and were beyond helpful when an issue with my purchase reared its head. Nick was not only honest at every stage, transparent, patient and supportive but acted out of the 'remit' of an estate agent on an advisory level. I believe estate agents generally get 'bad' press but trust me choose Dexters and you are in safe hands. When it came to exchange and completion Nick was in short making it all happen from the bottom of the chain to the top! I can not speak highly enough of Dexters Sunbury.... Nick & Luke thank you guys and not forgetting the lovely Elaine who lead my open day!

Barbara · 4 December 2022

Agent replied · 30 September 2023

Dear Barbara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We just completed buying our Family Home through Dexters, Sunbury. Luke shown us this property understanding our price range and negotiated the sale at the appropriate time with the Vendor. Sale process was handled very professionally and efficiently given so much fluctuation in the market around interest rates. Without Luke's timely negotiation, we wouldn't have bought this property at all for sure. I would have No hesitation to recommend Luke and Dexters, Sunbury for your dream house buy. I am certainly giving 5 star rating.

Bala · 4 December 2022

Agent replied · 30 September 2023

Dear Bala, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a great experience during a recent property viewing with Ruby. She was punctual, and from the moment we met, she was warm, welcoming and friendly. She was able to answer all questions confidently and made the whole process smooth and enjoyable.

Amy · 22 May 2026

Agent replied · 22 August 2026

Dear Amy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Very responsive and helpful with property searches and viewings. Excellent service from Mollie Smith who arranged our viewings and was there ahead of our arrival so we were not kept waiting. Had excellent knowledge of the property history and its facilities. Also suggested other properties that fitted our criteria and kept in contact.

Raj · 22 February 2026

Agent replied · 22 August 2026

Dear Raj, Thank you for your kind comments regarding Molly and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

We have recently bought a home through Dexters. Even though I was the buyer and thus not directly their client, the team- in particular Savanna - went above and beyond, working tirelessly to provide updates, nudging other parts of the chain and showing a real awareness of the human and emotional aspect of moving home - thank you for not just treating it like any other transaction, for indulging many, many questions, and for helping us secure our dream home.

Dan · 30 September 2022

Agent replied · 30 September 2023

Dear Dan, It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The entire Dexters Sunbury team have so far exceeded our expectations by securing an offer on our house, off-market and within a limited time frame. They have been consistently professional and attentive, always ensuring we are kept up-to-date with any developments. Fadi and Nick's expert knowledge of the Sunbury market has been invaluable. However, special mention to Fadi who went above and beyond during the last few months to ensure a successful result for all parties. We have no hesitation recommending Fadi, Nick and the rest of the team to anyone looking to buy or sell a house in the Sunbury area.

K · 30 September 2022

Agent replied · 30 September 2023

It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Further to our landlord giving us notice, we enrolled with Dexters to find us our new home. We are relatively new to the UK, Nick & Philippa did an excellent job in orienting us with the market, narrowing down the options and getting us closer to what we desired our home to be like. The process of buying a house is never an easy ride, however, Philippa deserves a special mention here. She was extremely patient and optimistic even when the chips were down for us. Now that we are just a step away in closing the deal, I would really want to thank the Dexters team, especially Phillipa for being so flexible and a true partner throughout the process. Cheers, Mahi & Sumay

Monaa · 30 September 2022

Agent replied · 30 September 2023

Dear Mahi & Sumay, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Sunbury office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I wouldn’t hesitate to recommend Dexter’s as an agency for anyone planning to buy a house. They have a really sound knowledge of the local area and are passionate and committed when it comes to completing your purchase. The chain for our purchase was complicated and Nick, in particular, was very tenacious, I have no doubt he was instrumental in getting the chain over the line! The team are also friendly and approachable throughout, nothing was too much trouble and they kept us well-informed every step of the way. A really great support act when it comes to buying a house.

James · 30 September 2022

Agent replied · 30 September 2023

Dear James, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dexter's have been involved in selling my property this spring and I can certainly say my experience of working with them has been very positive. From the initial valuation and agreement to proceed, the viewings have been arranged quickly and a conclusion reached as to which buyer to proceed with was undertaken with good information, clarity and attention to detail. I have dealt with several members of the team but particularly Luke, and I can commend them all for their prompt responses to any request and their proactive approach to ensure everything proceeds as quickly as possible to completion.

Barry · 30 September 2022

Agent replied · 30 September 2023

Dear Barry, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

During our house sale we dealt with Luke and primarily Nick. The experience has been nothing short of excellent. We had a couple of ups and downs, but Luke and Nick never lost faith, always kept us updated and remained positive all the way through to exchange, and completion. Most importantly, they got the job done competently, professionally, and honestly. Luke introduced us to a solicitor which we decided to use for our sale. The solicitor was also spot on with thoroughness, timely responses, and was reasonably priced too. Our forward purchase wasn't through Dexters, but despite this, Nick gave me some really good advice multiple times - even though there was nothing in it for him. (My purchase wasn't reliant on my sale.) Estate agents typically get a bad rep, but I can hand on heart say my experience with Dexters Sunbury has been phenomenal, and I would highly recommend them. If more estate agents were like the Dexters team in Sunbury, that bad rep wouldn't exist. Thanks for all your efforts guys!

Ash · 30 September 2022

Agent replied · 30 September 2023

Dear Ash, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Further to our landlord giving us notice, we enrolled with Dexters to find us our new home. We are relatively new to the UK, Nick & Philippa did an excellent job in orienting us with the market, narrowing down the options and getting us closer to what we desired our home to be like. The process of buying a house is never an easy ride, however, Philippa deserves a special mention here. She was extremely patient and optimistic even when the chips were down for us. Now that we are just a step away in closing the deal, I would really want to thank the Dexters team, especially Phillipa for being so flexible and a true partner throughout the process. Cheers, Mahi & Sumay

Simona · 24 August 2022

Agent replied · 23 August 2024

Dear Mahi & Sumay, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Sunbury office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Dexters has been amazing from start to finish and we honestly couldn't fault their service. Fadi in particular has been such a pleasure to deal with, he has been extremely professional and supportive throughout our property search and has really listened to our needs. He is clearly very experienced and knew lots of details about each property we went to see. It was very reassuring to know that Fadi would update us on any house that he thought would be suitable for us. Overall, a very smooth process. Thank you to Fadi and the team at Dexters. We would highly recommend you. Laura and SamPositiveResponsiveness, Quality, Professionalism

MsJw1960 · 24 August 2022

Agent replied · 30 September 2023

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

It's been absolutely a pleasure dealing with Dexters, especially Luke, who has been a star. You get personalised service, and honesty when its much needed. Luke has been very responsive and helped us immensely in our search for buying a home. He has availed himself out of hours and provided the much needed flexibility with the appointments. Even if we don't conclude a purchase with Dexters/Luke Boyd, I would recommend him every day and twice on the weekends. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Madhu · 22 June 2022

Agent replied · 21 June 2024

Dear Madhu, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We have viewed a number of properties through Dexters and have always been impressed by their professionalism. So much so that when we finished our contract with another estate agency, we switched the Dexters. They arranged more viewings in 3 weekends than the other agency did in 4 months! Communication is excellent. There is always someone to answer the phone, viewings are confirmed by email and feedback always given. I particularly like how Fadi and the team, get to know their clients and build relationships with them. I would definitely recommend.PositiveResponsiveness, Professionalism

James · 22 June 2022

Agent replied · 21 June 2024

Dear James, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

If your looking to buy in the Sunbury area I Highly recommend Callum at Dexters. I have started to look in and around the area for a new home. I have found Callum very punctual, friendly and polite. Callum answers all my questions promptly and truthfully.

Lesley · 15 October 2024

Agent replied · 22 October 2024

Dear Lesley, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I would like to thank Callum, for helping me in my property search and also helping me in the buying process. Callum patiently helped us in understanding how things work in this area. Looking forward to similar support in future from Callum and Dexters sunbury.

Devanshu · 15 October 2024

Agent replied · 22 October 2024

Dear Devanshu, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I dealt with Fadi today and it was an amazing experience with the knowledge he shared and ideas. He is a gentleman and I look forward in dealing with him with Fadi for my purchase process as my offer has been accepted. Many thanks Fadi!

Manish · 15 October 2024

Agent replied · 22 October 2024

Dear Manish, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Very Happy with my interactions with Ruby at Sunbury office, she is very helpful and is being thorough with keeping a track of my deal. She is very professional, so far I have an amazing experience..well done!!

Rajan · 22 May 2026

Agent replied · 22 August 2026

Dear Rajan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Very caring and professional staff. Helpful and available to answer all the questions needed. Especially Sunbury office, Callum, who went above and beyond in helping to look for the property to buy. Unfortunately the purchase did not go ahead but with no fault of the agents. But will be back when ready to look for new home.

ANIA · 29 February 2024

Agent replied · 30 March 2024

Dear Ania, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

I wouldn’t hesitate to recommend Dexter’s as an agency for anyone planning to buy a house. They have a really sound knowledge of the local area and are passionate and committed when it comes to completing your purchase. The chain for our purchase was complicated and Nick, in particular, was very tenacious, I have no doubt he was instrumental in getting the chain over the line! The team are also friendly and approachable throughout, nothing was too much trouble and they kept us well-informed every step of the way. A really great support act when it comes to buying a house.

J · 11 January 2022

Agent replied · 10 January 2025

Dear James, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

4/5

Google

I met with fadi jibrail and he is a nice and kind man who showed me the property. He was very polite and professional. We didn’t had a deal but he is a good man.

Haroon · 22 May 2026

Agent replied · 22 August 2026

Dear Haroon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma

5/5

Google

Entering the market as a first time buyer, Molly and Fadi from Dexters, Sunbury branch have been warm, professional and diligent in helping me secure my new home. The process and idea of buying a home felt daunting to me, but they have provided me great reassurance and have been transparent from the start.

Chris · 17 December 2025

Agent replied · 16 January 2026

Dear Chris, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

My husband and I have been house hunting for some time and with the help of Dexters we have finally found a perfect home. Luke has been great at keeping us informed of properties that come on the market that would be suitable for us and the whole process has been as straightforward and stress-free as possible. He's kept us updated at every stage and has been a pleasure to deal with throughout. We'd recommend Dexters to anyone looking to buy or sell.

Katy · 7 October 2021

Agent replied

Dear Katy, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

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Questions about Dexters Sunbury On Thames

How many reviews does Dexters Sunbury On Thames have?

Dexters's Sunbury On Thames office has 707 reviews across 1 platform: 707 on Google.

What is Dexters Sunbury On Thames's rating?

Dexters Sunbury On Thames is rated 4.9 out of 5 across all 707 reviews, and 4.9 out of 5 on Google from 707 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Sunbury On Thames office?

Dexters Sunbury On Thames, 22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF.

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