Trusted Agent profile · Sunbury On Thames, Surrey

Dexters Sunbury On Thames reviews

★★★★★ Excellent

707 reviews across 1 platform

22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF

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Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

707

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.

5/5

Google

Thank you so much for acting in the sale of a property for us - Danielle kept us well informed throughout what was a long and rather complicated transaction. We always felt that she had our interests at heart and put the right amount of pressure on when required to ensure that the transaction completed. We are very grateful to her for this and would recommend her highly to other sellers.

Susan · 4 December 2022

Agent replied · 30 September 2023

Dear Susan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Sunbury office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to say a big Thank you to Callum who is helping us to find the perfect house for me and my family! He is patience and very understanding of what we are looking for, always sending us properties which tick out all the boxes for us! I am sure we will find a house very soon thanks to his help!!!!

Alice · 1 August 2023

Agent replied · 30 September 2023

Dear Alice, We really appreciate you taking the time to leave such lovely comments about Callum. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Luke Boyd - Highly recommend. We have dealt with many estate agents and Luke has also stood out and outshone all of them in terms of he's worth ethic, personality and ability to deliver. . He is very responsive, takes the initiative to follow up with solicitors, is polite and is extremely knowledge in he's field. He also does not give up and will look for a property that meets your needs If you have been looking for a property, I would highly recommend speaking to Luke as he is able to bring your criteria to life. He is also an excellent communicator, takes onboard your feedback and also is able to deliver Luke is an excellent Estate Manager who knows the local market, is honest, has integrity, self motivated, tenacious and always makes the time for he's clients. If you have seen many properties without luck of finding what you need, contact Luke Boyd at Dexter's in Sunbury. You will be amazed at how outstanding he is. As a bonus, Luke is able to prioritize what you are looking for and delivers. Luke ensures that your needs are met and has all the best qualities of an Estate Agent that is amazing at their job. He is also very professional Great job Luke. You are an absolute star Many thanks Kind regards TsanaPositiveResponsiveness, Quality, Professionalism, Value

Tsana · 24 August 2021

Agent replied

Dear Tsana. We are delighted that you took the time to leave such a fantastic review which the Sunbury team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I have been really happy with the service I received from Dexters Sunbury. Luke arranged my first and second viewing for the property and gave best viewing experience and also suggested possible changes to the house.Luke always returned the calls immediately during price negotiations. Luke also recommended Conveyancing and Mortgage broker and his recommendations helped us to take good decisions.Luke experience,expertise helped us to go through house hunting process with ease .I thank and highly recommend Dexters to anyone buying and letting the property..

Sai · 22 August 2021

Agent replied

Dear Sai, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

A fantastic speedy service to help us secure our first home. Fadi was excellent to deal with, always kept us updated, especially during a process we were new too, and was friendly and helpful whenever we needed his advice. We're really pleased!!

Jack · 22 September 2024

Agent replied · 22 October 2024

Dear Jack, Thank you for your kind comments regarding Fadi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

A big shout out to Danielle at Dexters in Sunbury for getting a difficult sale over the line. Despite numerous delays to the process which were outside of our team's control she was tenacious, proactive and a shoulder to cry on at times! She handled difficult conversations well and went the extra mile to help us with offers of help that I'm sure fell outside the scope of her role.

Annie · 4 December 2022

Agent replied · 30 September 2023

Dear Annie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

All of our dealings with Nick and his team have been positive. We have found them friendly and helpful and ready to give useful advice based on experience. We had an appointment with Nick for a valuation and he was punctual, professional and followed up quickly with confirmation, something that can't always be taken for granted.

Miyuki · 31 December 2023

Agent replied · 30 March 2024

Dear Miyuki, We really appreciate you taking the time to leave such lovely comments about Nick. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fadi was the first person to view the property with myself. He provided valuable information from the start of the offer process and throughout the consequent stages of the purchase. His background knowledge of the seller, the property, the neighbourhood and the surrounding area, gave me the confidence to make decisions without seeking external advice. The level of service he is currently providing for my purchase, goes beyond expectations and sets the standard for commitment and professionism. Thanks, DineshPositiveResponsiveness, Quality, Professionalism, Value

Bhavan · 22 June 2021

Agent replied · 21 June 2024

Dear Dinesh, Thank you for taking the time in providing such lovely comments about Fadi in our Sunbury office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Fadi at Dexters Sunbury has been extremely helpful in our search for houses locally. He went out of his way to understand our requirements and even arranged for a builder to accompany us at a viewing to help estimate refurbishment costs. During the period of our search we experience personal challenges due to covid. Fadi showed empathy and patience and his continued support in our search was much appreciated by both my wife and I. In this cutthroat industry it has been comforting knowing that you can trust someone who has your best interest at heart. I would recommend Fadi and his team to any prospective buyers/sellers.PositiveResponsiveness, Professionalism

Kamal · 22 June 2021

Agent replied · 21 June 2024

Dear Kamal. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We have been looking for sometime to buy a house in Lower Sunbury. Fadi has been a very considerate, patient and informative agent throughout; making sure we are updated of any changes in the market and offering helpful and creative suggestions for properties which need updating or modifying. We have yet to find the perfect property for our family needs but we feel in very capable and knowledgeable hands as our search continues. We are always greeted politely and given time and space when viewing properties. Thank you Fadi for your ongoing hard work and patience. Rachel SykesPositiveResponsiveness, Quality, Professionalism

Rachel · 22 June 2021

Agent replied · 21 June 2024

Dear Rachel. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We had a situation where our buyer from Purple Bricks backed out at the last minute due to a personal situation, which left us in a very challenging situation as we had already had a bid accepted for our new home and it was going through the solicitors process already. I immediately rang Dexters in Sunbury and spoke to Fadi to ask that he do his utmost to secure a sale ASAP so we didn't break the chain to our new home. Fadi (Super Fadi is his new nickname) immediately rose to the occasion and in the space of 2 hours had booked 5 new viewings. Our first viewing (the very next morning) thankfully loved the house and put a bid in of our full asking price which we have now accepted. What can I say apart from thank you so much, Fadi you are a Superstar and officially No1 on my Christmas Card list !!!, Great team, great communication and I can't thank them enoughPositiveResponsiveness, Quality, Professionalism, Value

Trevor · 22 June 2021

Agent replied · 21 June 2024

Dear Trevor, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Estate agents do sometimes get a bit of a bad rep, but literally everyone over at the Sunbury Dexters that I had an interaction with was professional, very helpful, responsive and overall willing to go the extra mile to assist. There were two people in particular that I had extended interactions with, Luke and Charlotte. Luke kept me up to date with progress and what I particularly liked was he called or emailed even to say if there was no update. I am a first time buyer so there were a lot of questions thrown his way. He spoke with patience (even though he prob Amy got these questions regularly), and made everything super clear. He got in tough with the sellers often for me, to ask for things like insurance etc, he referred great solicitors who have kept the pace on also. Top guy. Charlotte was put in touch to manage and update on the chain. We spent a lot of time on the phone talking through the chain, and what elements were in play, we also talked about local authority and planning permission, and she did so with patience also. All round would recommend buying and selling with these guys. Cheers!PositiveResponsiveness, Professionalism

Martin · 22 June 2021

Agent replied · 21 June 2024

Dear Martin, I was delighted to read the comments in relation to our Sunbury office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Luke Boyd from Dexter's Sunbury We worked with Luke to find a property. After viewing many properties with other Estate Agents, Luke was able to deliver the specs that we needed. He also takes the initiative to follow up with conveyancers and ensure the process runs smoothly. We are really impressed with Luke Boyd and will be recommending to all our contacts. If you are looking to buy and sell and want a trustworthy Estate Agent that knows how to hustle, is hard working and makes sure he's clients are given the 5 star treatment, then contact Luke from Dexter's Cheers AndriyPositiveResponsiveness, Quality, Professionalism, Value

Andrey · 22 June 2021

Agent replied · 21 June 2024

Dear Andriy. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

II have been dealing with Dexters in Sunbury, in particular Luke Boyd, in the buying of a property in the area for some time now. I had several properties to view, then second and even third viewings at the same property and on each occasion Luke was helpful, amenable and friendly and made me feel I was the only client on his books that was important, showing a genuine interest in what would become my future home. Nothing was too much trouble - a very nice gentleman. Always turned up on time, looking smart with a smile and it was a pleasure to do business with him.PositiveProfessionalism

XVanessa · 22 June 2021

Agent replied · 21 June 2024

Dear Vanessa. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We looked at a number of places in Lower Sunbury with Dexters, a number of which we really liked. After finding the right place, Philippa kept in contact with us throughout the process, answering any questions and chasing various people up. Even after completion, I contacted her about a couple of things and she got back to me swiftly and to our satisfaction. We were very happy with the service received.

Ember · 30 September 2022

Agent replied · 30 September 2023

Dear Ember, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Sunbury office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It is thanks to Jake at Dexters that I have my new home! The area I wanted and the 2 houses that were up for sale had been sold in days! Jake recommended even though over my budget to come along and look at the last one in the same street! I fell in love with it and after negotiating it was in my budget ! Jake has been a support system through out, he is professional , courteous and nothing is too much trouble.It is great to speak to someone who returns yours calls and is always upbeat unlike certain estate agents! He kept me updated through the process and I’m grateful that he convinced me to go see my new home that I had been searching for nearly 2 years! Thank you Jake! And thank you Dexters! Truly grateful thank you!

Avnisha · 28 May 2021

Agent replied

Dear Avnisha, Thank you so much for the fantastic feedback, the team at Sunbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We are first buyers and just start looking for the property. I was so excited when We found out about the property we didn’t know what to do.So when we met Luke from Dexters who is very professional, helpful and giving us honest advice how to work through the process and made our job much easier.Thank you Luke and his team from Dexters for helping us through the process which we can see that his doing his job incredibly good.

Natalia · 21 May 2021

Agent replied · 30 September 2023

Dear Natalia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

After being with another local agent, then moving solely to dexters in sunbury, the comparison is honestly second to none!! Dexters have worked incredibly hard, from start to finish - the team have gone above and beyond in many ways. Special thanks to Luke Boyd, who has worked so hard on the sale of our property. He has always remained very professional, helpful, giving honest and reliable advice. He has provided us with continuous updates, and ensured that the entire process has kept to all relevant timescales. Luke also provided us with carefully vetted potential buyers, ensuring that our property met their needs as well as them meeting ours. (no time wasters, purely genuine interest, which is hugely important with a young family and pets.) All in all, he, and the rest of the team at dexters sunbury, have turned a very stressful life event, into an incredibly smooth process!! We therefore highly recommend dexters sunbury, for their prompt, professional and accurate approach.

Lexi · 22 April 2021

Agent replied

Dear Lexi, It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We’ve had such a great experience with Callum at Dexters Sunbury while buying our first home. From start to finish, he has been incredibly helpful, polite, and always available whenever we needed advice or reassurance. No question ever felt …

Miriam · 13 March 2026

Agent replied · 13 April 2026

Dear Miriam, We really appreciate you taking the time to leave such lovely comments about Callum. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

It's been a fantastic experience with Fadi at Sunbury Dexters, he has been quick to come back to us, has kept us in the loop, listened to our needs and really worked hard to deliver! The best part has been his communication, for me the more information the better and Fadi has been great at ensuring we are always kept up to date and always looks to accommodate any requests we have. What more could you want really? A brilliant agent to deal with!

OPULENCE · 26 March 2021

Agent replied

Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters sold my house for me this summer and I was impressed by the team, especially Danielle who knew the area, pricing and market very well. She was reliable and always keen to help and advise even after the sale and I feel I could approach her for help with my onward purchase. She has a friendly and professional manner and I would be happy to recommend her.

Helen · 4 December 2022

Agent replied · 30 September 2023

Dear Helen, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have had great experience buying Property through their team very efficient very professional had the job done without any stress. Special thanks to Nick and Fadi Will definitely recommend this services genuine and efficient Estate Agents 👍👍☝️

Sat · 15 October 2024

Agent replied · 22 October 2024

Dear Sat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Thank you to everyone at Dexters for all their help with the sale of our mums home who sadly passed away! Her home was very close to our hearts as my sister and I were both brought up there and everyone at Dexters was very supportive of … More

Julie · 17 December 2025

Agent replied · 16 January 2026

Dear Julie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

The team at Sunbury are absolutely first class. We found a house we fell in love with in Sunbury, but the sale of our flat was fraught with problems - our buyers' solicitor was just about as awful as could be imagined and sometimes it all … More

Alison · 17 December 2025

Agent replied · 16 January 2026

Dear Alison, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

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Questions about Dexters Sunbury On Thames

How many reviews does Dexters Sunbury On Thames have?

Dexters's Sunbury On Thames office has 707 reviews across 1 platform: 707 on Google.

What is Dexters Sunbury On Thames's rating?

Dexters Sunbury On Thames is rated 4.9 out of 5 across all 707 reviews, and 4.9 out of 5 on Google from 707 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Sunbury On Thames office?

Dexters Sunbury On Thames, 22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF.

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