Trusted Agent profile · Sunbury On Thames, Surrey

Dexters Sunbury On Thames reviews

★★★★★ Excellent

707 reviews across 1 platform

22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF

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Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

707

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.

5/5

Google

I would like to say a big thank you to Philippa Shilstone. She help me in the process of buying a house. Philippa is so kind and incredibily professional. She has a lot of patience and is helpful when I am confused. In addition, she is always nice and smiling. I am lucky to work with Philippa. Thank you for everything you do for me

Lidia · 30 September 2022

Agent replied · 30 September 2023

Dear Lidia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The Dexters team in Sunbury were highly professional in managing a complicated sale process, and saw it through successfully. I would recommend them without hesitation to anyone wanting to buy or sell in their area.

David · 22 September 2024

Agent replied · 22 October 2024

Dear David, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Sunbury office. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I have worked with a number of estate agents over the years and I have to say that Fadi, Nick, Charlie and the rest of the team at Dexters Sunbury have proven themselves to be head and shoulders above the rest. We both sold and bought through this branch and were impressed by the professionalism of the team all the way through both processes. Our purchase was a particularly long and drawn out business; all the while Fadi and Nick were working hard behind the scenes to make sure everything went through on the purchase and that our sale didn't get derailed. I couldn't recommend them strongly enough. Thank you Dexters Sunbury!

Paul · 29 July 2019

Agent replied

Dear Paul, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Fadi has been so helpful and during the purchase of my home some time ago. I have gone back to Dexters in Sunbury many years later as the service was excellent. Nick too is very easy to talk to and explains everything without jargon. Highly recommended.

Moonglow · 29 February 2024

Agent replied · 30 March 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nick and Fadi Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Callum has been so great in helping me navigate the property market. For some one with very specific expectations and a budget, he’s been absolutely patient in showing me a number of choices.

Swapna · 15 October 2024

Agent replied · 22 October 2024

Dear Swapna, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Callum. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Ruby Burridge Is very attentive and does everything possible to meet your expectations when looking for a new property. Dexters estate agents are the best.

Fa · 22 May 2026

Agent replied · 22 August 2026

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Dexters did a fantastic job in assisting us with the purchase of our new property. The team are very polite, friendly and above all professional. Special thanks to Callum for having so much patience and understanding. Highly recommended.

Adam · 24 July 2024

Agent replied · 23 August 2024

Dear Adam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team

5/5

Google

We have sold our house through Dexters Sunbury and would recommend them to anyone buying or selling in the local area. We switched from another agency as our previous agency did not communicate with us. Fadi was our main contact and kept in touch throughout a lengthy sales process and helped keep our buyers on-board though regular honest updates. Fadi also has an excellent knowledge of the local area and will be honest with you at all times.

Jonathan · 10 January 2020

Agent replied

Dear Jonathan, Thank you so much for the fantastic feedback, the team at Sunbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Having had the property on the market for over a month with a competitor, we decided to try with Dexter’s. If only we went with them sooner, within a week Taylor and his team had found two potential tenants almost fighting over the property! Taylor has been absolutely amazing to deal with from start to finish, and we can not recommend him enough! Thank you for all your hard work Taylor, you have been a pleasure to deal with!

Tamara · 29 July 2019

Agent replied

Dear Tamara, Thank you for taking the time to write a review about the great service you received from our Sunbury Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We are first time buyers In Sunbury, and having dealt with multiple agencies I must say, Dexters were a delight to deal with. Tom was exceptional with his customer services, prompt on replies and very helpful. I would highly recommend for anyone looking for their first or next home.

Arthur · 1 December 2023

Agent replied · 30 March 2024

Dear Arthur, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

This was the best estate agent I interacted so far. I was really happy with their services, and professionalism. Callum was really great and I for sure will use their services again.

Iyob · 15 October 2024

Agent replied · 22 October 2024

Dear Iyob, We really appreciate you taking the time to leave such lovely comments about Callum. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I bought my house from this branch and I cannot praise them enough. Fadi Jibrail is excellent. He works with real integrity and above all he is a pleasure to work with. I would have to extend this praise to the whole branch including manager Nick. Again a really lovely hard working guy who is just decent and honest. A true professional outfit. Keep up the good work Sunbury Dexters, you are a gem of a office and few and far between in a world of cut throat estate agents.

Ashley · 1 October 2018

Agent replied

Dear Ashley, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

We recently purchased a house in Lower Sunbury, we were assisted by Dexters Sunbury Branch. Whole Sunbury team was very professional and proactive, especially, Fadi Jibrail. At first, when we called Dexters and enquired about the property, we were informed by Fadi that the property was under-offer with another agent. Somehow Fadi did his magic and managed to get a viewing agreed with the property owners. At the viewing owners liked us and Fadi recommended to make an immediate offer which we did. From there onwards things moved swiftly and within 8 weeks we managed to exchange and complete with the fantastic support received from Fadi and his team (special thank you to Charlotte). On the basis of the experience we would be more than happy to recommend Dexters Sunbury branch to anyone looking to buy a property in the area.

Faraz · 1 October 2017

Agent replied

Dear the Faraz Family, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Fadi Jibrail Fadi has been absolutely superb in helping us find the right home. Over many months, he has pro actively kept in touch, constantly sharing with us houses that have been of interest to us. Nothing seems too much trouble for him and his constantly up beat attitude with great advice is always a pleasure to work with. I highly recommend you get in touch with Fadi at Dexters to find what you are looking for.

Spikethebiologist · 29 July 2019

Agent replied

Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Fadi and the team are very professional and they went above and beyond in trying to help us buy our first home - highly recommend him and the team!

Dominic · 4 November 2024

Agent replied · 11 November 2024

Dear Dominic, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Danielle at Dexters was an absolute delight to have as my estate agent. She listened to everything I asked for, was speedy in her replies and her work was always to a high standard. I’m thrilled with the property and could not have been happier with the service I was given at Dexters Sunbury. Thank you Danielle for everything!

David · 3 January 2023

Agent replied · 30 September 2023

Dear David, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Was a pleasure to deal with the Team and especially Alex Boltman, even though our deal didn't go through as we changed our mind, Alex was supportive all the way.

Kateryna · 15 October 2024

Agent replied · 22 October 2024

Dear Kateryna, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Nick, Fadi and the team provided a fantastic service. Clear communication from start to finish with regular updates on progress ensured a smooth completion. I would certainly recommend this team.

John · 15 October 2024

Agent replied · 22 October 2024

Dear John, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We have hopefully just agreed our sale and purchase through Dexters in Sunbury and have been very pleased with how they have handled it. Fadi, Nick and the team there have been extremely diligent and committed, we received a good number of viewings and helpful feedback. Recommended.

Adrian · 1 December 2023

Agent replied · 30 March 2024

Dear Adrian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I purchased my property through Dexters in Sunbury. Fadi Jibrail was my go to guy form the very beginning, right through to completion. He was very helpful and always got back in touch with the answer to the many questions I had. Charlotte Jordison was also a great help as she assisted by liaising with the sellers and their solicitor. All the team at the Sunbury office were very polite and I would recommend to all.

Dean · 1 October 2019

Agent replied

Dear Dean, We greatly appreciate you putting aside the time to submit a review about our Sunbury Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Fantastic service and speed of response, Fadi, Molly and Nick have been excellent throughout. We had 15 viewing over the first weekend and we accepted an offer on the Monday. I'd highly recommend Dexters Sunbury and their professional service / team.

Simon · 17 December 2025

Agent replied · 16 January 2026

Dear Simon, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Excellent service from the team at Dexters! Really went the extra mile in these difficult market times, Mainly dealt with Fadi - what a truly lovely guy, always welcoming and very professional. Can’t recommend them enough, top team, top service and they really pull out all the stops on your behalf.

Dave · 1 August 2023

Agent replied · 30 September 2023

Dear Dave, thank you for taking the time to leave such a brilliant review for the team in Sunbury. We are thrilled to read that you received great service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I am just buying a house that is being sold by Dexters. Although Nick is actually the seller's agent, he conducts the whole sale in such a way that even the buyer feels safe and comfortable. He is also very polite and professional. I hope that everything will go this way until the end and that the transaction will be successful for both parties - seller and buyer.PositiveResponsiveness, Professionalism

Martin · 22 June 2021

Agent replied · 21 June 2024

Dear Martin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We bought our first home in April this year through Dexters Sunbury. As first time buyers, we found them really helpful and very patient, answering all the millions of questions we had and guiding us through every step of the process. The team were great at keeping us updated throughout so stress was kept to a minimum. We are very pleased with our new home and would highly recommend Fadi and his team in Sunbury.

Katie · 4 October 2019

Agent replied

Dear Katie, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Dexters Sunbury On Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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