Trusted Agent profile · Sunbury On Thames, Surrey
★★★★★
721 reviews across 1 platform
22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF
Part of Dexters, see every office.
Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 721 reviews on 1 platform, including 721 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
5/5
GoogleCallum was very helpful and knowledgeable at the viewing. He gave an accurate price for our house as he knew the area and the sales of similar houses in the area recently.
Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience with Dexters. Callum is a very good listener. He recommended us the right properties along our journey. He is an attentive, knowledgable, punctual and friendly agent. Thank you guys for your support.
Dear Arkan, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleLuke supported by brother through the process of buying his first home. He was very professional, able to answer any questions we had and provide advice and information on the local area. Luke was efficient and ultimately it was this that allowed my brother to secure the purchase of his first home.PositiveResponsiveness
Dear Emily. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleI've dealt with both sales and lettings at Dexter's Sunbury and the team are excellent - they really earn their comission and will bend over backwards for you if needed. I wish I hadn't wasted several months with cheap online websites and just gone straight to them. Thanks Nick, Fadi and Tom for all your help!
Dear Helena, I was delighted to read the comments in relation to our Sunbury office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleCannot rate Dexters in Sunbury highly enough. Our agent Fadi was incredibly helpful and professional throughout the whole process of our house purchase. He kept us regularly updated and informed from start to finish and enabled the whole process to run as quickly and smoothly as possible. A big thank you from some very happy new home owners!
Dear Lizzy, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleMichael from Dexter’s in Sunbury is amazing ! He has showed us around a property answering all of our questions! He is very professional, kind and friendly ! He told us a lot about the area and I would recommend him to everyone. Very happy with amazing service that made our day. Dexter’s Sunbury everyone, the best office.
Dear Chaya, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe found Molly to be very engaging and knowledgeable about properties we have viewed recently.
Dear Caroline, Thank you for taking the time to leave a wonderful 5 star Google review. Molly will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleI recently had the pleasure of working with Fadi from Dexters on the purchase of my new home to be, and I cannot recommend them highly enough. Fadi has been extremely professional, knowledgeable, and incredibly helpful.
Dear Saad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOur experience with Fadi has been brilliant so far. Fadi is always approachable and he knows us very well in what we are looking for in terms of our house hunt. Really friendly and he has a great team too. Fadi is very positive and when we speak to him we get lot of confidence. Thank you!!
Dear Hariharan, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat Service. Professional and courteous. Danielle has been helpful and on it from my first telephone enquiry. A relief to deal with an agent who is very knowledgable about the area, took on board my requirements and responded quickly to any questions.
Dear Lucy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFadi jibrail was amazing! This lovely gentleman really makes you feel at ease, he doesn't rush you into making a sale..he really goes the extra mile in helping you with your query. I struggled filling out a form which he did on my behalf as he knew I have a baby! He is such a sweet, efficient most importantly patient individual. If you go through Dexter's ask for Fadi. You won't be disappointed!
Dear Seeta, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe guys at Dexters Sunbury have been extremely helpful over my time looking for a property and also selling my own. Fadi and co kept in touch with me throughout the entire process and let me know what is expected in terms of buying and selling. Never has there been a problem. They have a fantastically run team and I would certainly sell through them again when it comes to it.
Dear Alex, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleI called Dexters for some advice as I’m looking to upsize there with my family. Alex from the sale team answered and was highly informative and professional. It’s still very early on in the search, but we will most definitely like to be working with Alex and the rest of the team there in Sunbury in the future.
Dear Sam, Thank you for taking the time to leave a wonderful 5 star Google review. Alex will be thrilled to read your kind comments. Kind regards, Asma
5/5
Google5* agency, professional and reliable. Callum is one of the best agents we have dealt with, always very helpful, on time for appointments, supportive and very pleasant to talk to.
Dear Diana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleNick and the team have been super helpful. Providing us with confidence in our plans and giving local knowledge that is invaluable.
Dear Marc, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.
5/5
GoogleWe have received wonderful service from Fadi and his team while looking for a new property to purchase. Would very highly recommend!
Dear Tina, We really appreciate you taking the time to leave such lovely comments about Fadi. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleFadi is lovely. So efficient with quick turn around time. Very accommodating and a pleasure to talk to. I look forward to my dealings with Dexters.
Dear Sandra, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleJake has been friendly, helpful and good at staying in regular contact offering suggestions and a positive attitude since we signed up with Dexters. The prospect of selling and buying is a daunting one so it's good to have friendly agents taking you through the viewing process.PositiveResponsiveness, Professionalism
Dear James. Thank you for taking the time in providing such lovely comments about Jake in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleFadi and his team are really great to deal with during my house sale. Always at the end of a phone to help me through any issue. Highly recommend them if you are looking at buying or selling a home.
Dear Tim, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI am currently in process of buying my first house and my experience with Dexter and Luke is amazing. Luke is very proactive and detailed in explaining and addressing any query. Five star on service. Thank you Luke.
Dear Deepmala, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters Sunbury estate agents are a bunch really friendly team, especially Fadi who helped us immensely in finding the suitable property.
Dear Haidar, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleGreat service by knowledgeable agent. What made our experience with Dexters great was down to the agent Danielle Boyd. Throughout the process, we felt she was explaining every stage of buying very well, was very knowledgeable and went over and above to make our first property purchase go as smoothly as possible. She reassures us on everything and keeps us fully informed. Danielle explained the whole process clearly and also arranged the conveyancers who are brilliant. We can't thank you enough Danielle. Lucas & Ewa
Dear Lukasz, Thank you for your kind comments regarding Danielle Boyd and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have no hesitation in recommending Dexters. I am in the process of selling 2 properties and my contact Luke has been an invaluable source of help, guidance and professional judgement. In addition he has always responded in a timely manner and is always friendly, courteous and kind.PositiveProfessionalism
Dear Ken, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleFadi and his team were always exceptionally knowledgeable, helpful and friendly. Fadi knowledge of the area was superb and he was always very proactive in contacting me with suitable properties. He was honest in his approach and I have recommended him to several friends since dealing with him. Highly recommend him and his team.
Dear Lisa, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
