Trusted Agent profile · Summertown
Verified
★★★★★
989 reviews across 3 platforms
Mayfield House, 256 Banbury Road, Summertown, OX2 7DE
Part of Carter Jonas, see every office.
Carter Jonas's office in Summertown, at Mayfield House, is rated 4.5 out of 5 across 989 reviews on three platforms, including 482 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the Summertown office, from every platform, shown as written. First names only.
4/5
GoogleIn our experience, Carter Jonas has been responsive and professional. The property manager, Lorna, has been attentive to our concerns, and Kate, a co-oordinator, went out of her way to help us when we needed to extend our lease unexpectedly.PositiveResponsiveness, Quality, Professionalism
Hi Gregory, thank you for taking the time to leave a positive review, we're very happy to have helped with your lease extension.
5/5
GoogleWe are very happy with Carter Jonas. Tanya was very professional, she knew what she was doing, she kept us informed throughout the whole letting process. We can highly recommend the agency.PositiveProfessionalism
5/5
GoogleThis was my first time renting and I thought it would be quite a daunting task! but Jenna and the Carter Jonas team surpassed my expectations and left me thinking what all the worry was about! 👍 …
Hi Paul, thank you for your review for Jenna and our Oxford team. We're delighted to hear that we have been able to make your first time renting such a positive experience. Please do let us know if there's anything further that we can help you with!
5/5
GoogleRachel Williamson helped me a lot. She arranged a viewing and she answered all my questions quickly. She is a real asset to your company!
Hi Berna, thank you for your review. We are so pleased to hear that you had such a positive experience with Rachel. Please do let us know if there's anything else that we can help you with.
5/5
TrustpilotWould highly recommend Carter Jonas
Would highly recommend Carter Jonas, we have had an amazing experience with Maddy Peris who works in the Oxford branch. She has been so helpful and professional, and is always there to help with any queries we have had. She is an Asset to Carter Jonas!!
Hello Jon, thank you for leaving us some feedback. Our team are always happy to learn how we have supported our clients. Do not hesitate to contact us again.
5/5
GoogleExcellent experience with Julia Wilson of Carter Jonas when selling my flat recently. She was super competent and responsive, and I was extremely happy with the result. Flat sold very quickly and the whole process went very smoothly.PositiveResponsiveness, Quality, Professionalism, Value
Hi Kate, thanks for taking the time to leave a review, it means a lot to our teams. We're very happy to have helped sell your flat, and are here for anything else you may need in future.
5/5
TrustpilotCarter Jones Sales team are excellent
Having used Carter Jonas to arrange letting periods for my property, the transfer to the Sales team was excellent. Their regular contact was excellent, with quick responses to any queries, even if someone was absent from the office
Hi Fiona, thank you for your review. We're so glad to have been able to help you with the letting and sale of your property. Please let us know if we can help you with anything else in future.
5/5
GoogleSearching for a property in Oxfordshire. Spoke to Julia Wilson who was such a help - she clearly knows the area very well. When we are ready to buy we will most certainly ask for her personally.
5/5
GoogleJenna Bugler of Carter Jonas has been so much responsive and helpful in resolving all complains fast and promptly. Thank you Jenna
5/5
GoogleGreat service received from Tanya and the Lettings team. Very responsive and friendly to deal with.
Hi Jasmine, thank you for your review. It's great to hear that you are so pleased with the service you received from Tanya and the Lettings team in Oxford. Please do let us know if there's anything else that we can help you with.
5/5
TrustpilotExcellent
Excellent, a very good, helpful service.
Hi Rupert, thank you for your positive star rating! We are so pleased to hear that you received such an excellent service. Please do let us know if there's anything else we can do for you.
5/5
GoogleWe have had a good experience with Carter Jonas, completely professional with clear communication and friendly attitude. Highly recommended.
Hi Duncan, thank you for your review. It's great to hear that you're so happy with the service provided to you by our Oxford office. If you need anything else at all, please do get in touch.
4/5
GoogleJulia Wilson handled our sale of a flat 6 months ago. She did an excellent job and was very professional and responsive. She gave good advice on the value of the property and which solicitor to use.
Hi Stewart, thank you for your review. We're so pleased to have been able to help you with the successful sale of your flat. Please don't hesitate to contact us in the future if there's anything else we can help you with.
4/5
GoogleWe have been very impressed by the efficiency of the letting and management service provided by Carter Jonas Oxford
Hi Jamie, thank you for your positive review. We are so pleased to hear that you are so impressed with the letting and management service offered to you by our Oxford Lettings team. If there's anything else that we can do for you, please do get in touch.
5/5
GoogleHad a great experience with the Carter Jonas team. Very professional and efficient team. Jenna Bugler dealt with us and was brilliant. Very helpful and accomodating. Highly recommend to everyone
Hi Khadija, thank you for your review. We're so glad to hear about your experience with us. Please don't hesitate to contact us if we can help with anything else.
5/5
GoogleSimon sold our house for us. Very smooth, finding a buyer despite the market downturn. Responsive, professional. Highly recommend.
Hi Vasee, thank you for your review. It's great to hear that you are so happy with the professional service provided to you by Simon. Please do not hesitate to contact us if you need help with anything else.
5/5
GoogleI am very much impressed by all the thoughtful, warm, friendly, speedy, tender, and professional assistance provided by Clare, Naomi, and Kate : ) Lots of thanks to Carter Jonas! I wish you all the best!
Hi Shu, thank you for your review for our Oxford team. We're so glad to have been able to provide you with the assistance you required. Please don't hesitate to let us know if there's anything we can help you with in the future.
5/5
TrustpilotVery Helpful Staff
We have been renting our property through Carter Jonas for almost a year now and only have good things to say about them. Maddy, our property manager in particular is very helpful and responds to queries very quickly. We would not hesitate to recommend.
Hello Sarah, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotVery Helpful Staff
We have been renting our property through Carter Jonas for almost a year now and only have good things to say about them. Maddy, our property manager in particular is very helpful and responds to queries very quickly. We would not hesitate to recommend.
Hello Sarah, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
GoogleVery helpful, easy to complete the application. All info needed was provided in time. Thank you
Hi Indre, thank you for your review. It's great to hear that you were so impressed with the service provided to you by our Oxford team. Please do let us know if there's anything else that we can help you with.
5/5
Google10/10 for a fantastic service from start to finish by Jenna Bugler. I would highly recommend this company based on the professional service provided, very helpful and informative, we were kept informed at all stages. Thank you.
Hello - thank you for your review. We're so glad you had a positive experience with us. Please don't hesitate to contact us in the future.
5/5
GoogleThis is the second time we've rented a property through Carter Jonas and we have always found their lettings team to be really responsive and professional. Lynsey and her colleagues helped us with the rental of both properties and she was really helpful on both occasions. Renting isn't always easy but Carter Jonas have helped us find two lovely homes and we've been very happy with the service from the lettings department on both occasions.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotThanks for excellent relationship and…
Thanks for excellent relationship and customer service in response to our needs
Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.
5/5
TrustpilotPerfect home in Fulham
Carter Jonas were excellent in finding me a great rental property in Fulham for a reasonable price. Sam Jarvis in particular a provided timely, polite and commercial service. We are super happy in our new family home!
Hi Gesa, thank you for your review. We're so pleased we were able to help you find your new rental property. We hope you enjoy your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Oxford branch of Carter Jonas provides a wide range of professional services across a number of property sectors including Estate Agency, Commercial and Rural services. Our specialist teams offer a wide range of property services to the local and wider communities, including valuations, architecture and building surveying, planning and development, asset and estate management, tenancy and lease negotiations, energy-and-marine, infrastructure and project management to name a few. Our Oxford Estate Agents operate both in and outside of Oxford city and have a reputation for service and success in sales and letting. In fact 9 out of 10 our clients would recommend us to a friend. Our experienced staff believe in providing a friendly and professional service, with strong communication with our clients in being an integral part of our day to day operation.
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Yes. Carter Jonas Oxford won Gold in The Trusted Agent 2026 awards.
