Trusted Agent profile · Summertown
Verified
★★★★★
989 reviews across 3 platforms
Mayfield House, 256 Banbury Road, Summertown, OX2 7DE
Part of Carter Jonas, see every office.
Carter Jonas's office in Summertown, at Mayfield House, is rated 4.5 out of 5 across 989 reviews on three platforms, including 482 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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The Oxford branch of Carter Jonas provides a wide range of professional services across a number of property sectors including Estate Agency, Commercial and Rural services. Our specialist teams offer a wide range of property services to the local and wider communities, including valuations, architecture and building surveying, planning and development, asset and estate management, tenancy and lease negotiations, energy-and-marine, infrastructure and project management to name a few. Our Oxford Estate Agents operate both in and outside of Oxford city and have a reputation for service and success in sales and letting. In fact 9 out of 10 our clients would recommend us to a friend. Our experienced staff believe in providing a friendly and professional service, with strong communication with our clients in being an integral part of our day to day operation.
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Summertown office, from every platform, shown as written. First names only.
5/5
TrustpilotFulham flat
Professional and accurate valuation, and we achieved our asking price in a difficult market. Thereafter we had friendly and effiicent support to a successful completion. We thoroughly recommend CarterJonas. Many thanks.
Hello. Thank you for taking the time to leave us a review. We're so glad we were able to help you with the successful sale of your home. Please don't hesitate to reach out in future if we can help with anything else.
5/5
GoogleThis was easily the least stressful experience I've had with a letting agent; Lynsey was really helpful throughout, and everything progressed quickly and straightforwardly. I would absolutely recommend Carter Jonas!
1/5
TrustpilotTHEY WOULD KILL ONLY FOR LANDLORDS ( WHO CARES ABOUT TENANTS?)
They only value landlords and they treat tenants like we are beggers. Utterly obnoxious and unacceptable. You will learn in time real estate agents when you begin losing
Hi Helin, we're sorry to read your review. If you would like to provide some more details about your situation to feedback@carterjonas.co.uk, our team will be happy to look into this issue further for you. Thank you.
5/5
GoogleVery easy to deal with from initial viewing to rental
Hi Jennifer, thank you for your review. It's great to hear that our Oxford team were able to make your property search as stress free as possible for you. Please do not hesitate to get in touch if you need anything else from us.
5/5
TrustpilotWayland Ward-Smith and Mandy Jacobs…
Wayland Ward-Smith and Mandy Jacobs from the Fulham Palace Road Branch dealt with the sale of our home, and the process was very professional and efficient from start to finish.
Hi Jackie, thank you for your review for our Fulham team. We're so glad to have been able to help you with the successful sale of your home. Please do let us know if there's anything that we can help you with in the future.
4/5
GoogleMaddy Peris has always taken the trouble to inform us of anything occurring in and around the property, and is quick to respond to any queries. Carter Jonas is a friendly and professional estate agent.
Hi Amy, thank you for the review! You know where we are if we can help you with anything else.
5/5
GoogleTanya and her team were very courteous, professional, and helpful. Moving flats is stressful, more so in these uncertain times. Their efforts are very much appreciated.
5/5
GoogleJulia has been so helpful and efficient. She is a great listener and really gets to the crux of what you are looking for with complete objectivity. Thank you.
5/5
GoogleHad a great experience with the Carter Jonas team. Very professional and efficient team. Jenna Bugler dealt with us and was brilliant. Very helpful and accomodating. Highly recommend to everyone
Hi Khadija, thank you for your review. We're so glad to hear about your experience with us. Please don't hesitate to contact us if we can help with anything else.
5/5
TrustpilotTop class service
Excellent experience from initial negotiations and discussions through to exchange of contracts and to final completion of the sale. Very pleased we partnered with Carter Jonas for our property sale
Hello, thank you for taking the time to write us a review. We're so glad to hear we were able to help you with the sale of your home. Please don't hesitate to contact us in the future.
5/5
GoogleI wanted to say THANK YOU for finding us the flat that matches our need so quickly. We appreciate everything you’ve done.. Many thanks
Hi Ahmed, thank you for your review. We are delighted to hear that our team were able to find the right flat for you so quickly, we hope you enjoy your new home! Please do not hesitate to get in contact if we can help you with anything else at all.
5/5
TrustpilotThe team at Carter Jonas were…
The team at Carter Jonas were professional and efficient in selling my mothers house. We are grateful for their services and would recommend them.
Hi Christine, thank you for your review. We are so glad that our team were able to assist you and your mother with her sale. Do get in contact if we can help you with anything else a all.
5/5
GoogleWe’ve had a really positive experience with Carter Jonas as tenants in central Oxford. The landlord lived abroad and was quite difficult to get hold of, but the agency took care of everything instead of them. They were always very professional and replied to e-mails promptly, and any property issue that we reported was always taken care of. They were kind enough to arrange complete redecoration of the bathroom whilst we were away on holiday. Moving out was hassle-free, and they were very fair with respect to wear & tear, giving us our full deposit back. Would definitely recommend.
5/5
TrustpilotSimple communication with Seline
Simple communication with Seline, all done whilst we were on holiday. Thank you for managing our expectations and prompt replies.All the best
Hi Karinel, thank you for your review. It's great to hear that you have had such a positive experience with Carter Jonas, and with Seline in particular. Please do let us know if there's anything else that we can help you with.
5/5
TrustpilotThanks Carter Jonas
Thanks Carter Jonas . A great team, great team leader :Igor , great team member : Sam, Ana. They given me lots of hleps .
Hi Cindy, thank you for your review. We are so pleased that you are happy with the service provided to you by our team in Fulham. Please do not hesitate to get in contact if there's anything else we can help you with in the future.
5/5
GoogleWe inherited a house that we were considering renovating and then renting. The renovation turned out very well, partly due to the encouragement and advice we received from Tanya and Chris of Carter Jonas before we started. We live in the U. S. so having a company that we can totally rely on is especially important to us. Carter Jonas has been our property manager for a year now and we have been completely satisfied.
5/5
GoogleReally friendly team at the Carter Jonas Office, especially Chris who helped me to find my perfect property. Would use you again in a heartbeat! Thank you!
5/5
TrustpilotI have recently dealt with the Oxford…
I have recently dealt with the Oxford office in respect of a letting. The team were polite, efficient and very friendly throughout the client on boarding process. I would recommend this company to any prospective customer.
Hello Martin, thank you for taking the time to leave us such positive feedback. We pride ourselves in making a complicated process simple for our clients. Please do not hesitate to contact us in the future.
5/5
GoogleAll fine with Move in Excellent service
Hi Aaron, thank you for your review. We are so pleased to hear that you received such an excellent service from our Oxford team. Please do let us know if there's anything else that we can do for you.
5/5
TrustpilotA great experience with the Mayfair office
I had such a great experience with Carter Jonas in Mayfair during my recent search. In particular with Kate who was so helpful through out the process!
Hi Daisy, thank you for your review for our Mayfair team. Please don't hesitate to contact us if there's anything else we can help you with in the future.
5/5
GoogleTanya Hall is a 'SuperAgent' reliable, available and an excellent problem solver. It's the people that make an agency work, this is certainly one of them.
5/5
GoogleBoth Jenna and Clare have been Professional, prompt, helpful and accommodating through this swift process Would highly recommend
Hi Bev, thank you for your review. We are so pleased that you are so happy with the service provided to you by Jenna and Clare. Please do let us know if there's anything else that we can help you with.
5/5
GoogleA very smooth experience with Carter Jonas in renting my Oxford apartment. Staff has been extremely helpful. Highly recommended.
Hi Candice, thank you for your review. We are so pleased that our Oxford team were able to make the renting process as smooth as possible for you. Please do let us know if you need anything else at all.
5/5
GoogleA very stress free proses. Jenna couldn't have been more friendly and helpful thankyou once again for you patienc Deborah Knox
Hi Peter and Deborah, thank you for your review. We are so glad that Jenna was able to help you and make the process as smooth as possible for you. Please do get in touch if there's anything else we can help you with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Carter Jonas Oxford won Gold in The Trusted Agent 2026 awards.
