Trusted Agent profile · Summertown
Verified
★★★★★
989 reviews across 3 platforms
Mayfield House, 256 Banbury Road, Summertown, OX2 7DE
Part of Carter Jonas, see every office.
Carter Jonas's office in Summertown, at Mayfield House, is rated 4.5 out of 5 across 989 reviews on three platforms, including 482 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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The Oxford branch of Carter Jonas provides a wide range of professional services across a number of property sectors including Estate Agency, Commercial and Rural services. Our specialist teams offer a wide range of property services to the local and wider communities, including valuations, architecture and building surveying, planning and development, asset and estate management, tenancy and lease negotiations, energy-and-marine, infrastructure and project management to name a few. Our Oxford Estate Agents operate both in and outside of Oxford city and have a reputation for service and success in sales and letting. In fact 9 out of 10 our clients would recommend us to a friend. Our experienced staff believe in providing a friendly and professional service, with strong communication with our clients in being an integral part of our day to day operation.
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Summertown office, from every platform, shown as written. First names only.
5/5
TrustpilotIt's always a pleasure dealing with…
It's always a pleasure dealing with Carter Jonas and in particular, Jessica - they're communication is excellent, they are polite and extremely professional. I would recommend them to anyone looking for the services Carter Jonas offer.
Hello Roland, thank you for taking the write such a positive review. We are happy to have helped. Please do not hesitate to contact us in the future.
5/5
GoogleDuring my property rental from Carter Jonas they were always really helpful and professional, Maddy in particular providing excellent support. I wouldn't hesitate to recommend.
Hi Neil, thank you for your review for Maddy and her team. We're so glad to have been able to help you with your rental property. Please do let us know if there's anything else we can help you with.
5/5
TrustpilotVery impressed and will use again
I have just dealt with Carter Jones Lettings, Mayfair and what a pleasant experience from start to finish. I was given regular updates, polite mannerism and excellent customer service, very impressed overall and will use again.Jennifer
Hello Jennifer, thank you for taking the time to write us such positive feedback. Our team are always pleased to hear how we have supported our clients. Please do not hesitate to contact us in the future.
5/5
GoogleVery professional service and support from Julia in a sale that became very complicated and time-consuming through not fault of Carter Jonas. I was very grateful for their patience and persistence.
Hi Adrian, thanks for the kind review - we're very happy to have helped you through a complicated sale.
5/5
GoogleCan't beat it! Carter Jonas and my estate agent -- Julia Wilson -- found the right buyer at a higher price than other estate agents recommended.
Hello - thank you for your review. We're so glad we were able to help you with the successful sale of your home! Please don't hesitate to contact us in the future.
5/5
GoogleExcellent handling of letting in Oxford. Quick and professional responses from Carter Jonas staff at all times.
Hello, thank you for your review. It's great to hear that you had such a positive experience with our Lettings team in Oxford. Please do let us know if there's anything else that we can help you with.
1/5
GoogleTakes on landlords who flat out refuse to allow pets, says alot about a letting agency who do this.
Hi Chris, thank you for your review. On this occasion, the property you enquired about is situated on a working farm and the owner has confirmed that it is not suitable for pets. We do, however, have other properties that do accept pets. If you would like us to keep you updated on any other suitable properties please let us know as we would be happy to do so.
5/5
TrustpilotVery happy with our experience of…
Very happy with our experience of Carter Jonas Oxford. Tricky to negotiate the pace of the Oxford property market but Julia Wilson worked collaboratively with us enabling us to buy our dream property.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotExcellent service from the branch in…
Excellent service from the branch in Marylebone. The Lettings manager was meticulous in his approach which was very reassuring to us being new landlords. Would use again and have referred my friend to Carter Jonas.
Hello Margaret, thank you for taking the time to leave us a review. We pride ourselves in providing helpful advice. We are very happy to have helped! Please do not hesitate to contact us in the future.
5/5
TrustpilotA professional operation.
I've been a client of Carter Jonas in Fulham before - this is a professional operation with excellent communication at all times. Highly recommended.
Hi Steven, thank you for the review for our Fulham team. Please don't hesitate to let us know if we can help you with anything in the future!
5/5
GoogleVery professional and attentive. Our Property Manager, Maddy Peris, always goes the extra mile when we need her support and keep us always up to date.PositiveResponsiveness, Quality, Professionalism
Hi Paula, thanks for the review - always happy to help if you need us.
5/5
GoogleWe had marvelous service from Jenna , who was both professional and helpful every step of the way. Couldn't have had a more positive experience.
Hi there - we're so pleased to hear about your positive experience with us! Please don't hesitate to contact us if there's anything we can help you with in the future.
5/5
TrustpilotFantastic, reliable estate agents
We bought our house in Fulham and the agent and advice we received along the way was excellent. We would definitely use Carter Jonas again.
Hi Eon, we're so glad to hear you were happy with the service we provided you with. Please let us know if you need any help with anything in the future.
5/5
TrustpilotFantastic estate agents
The whole team at CJ gave us excellent advice and help throughout. Good communication during the whole process, and Mandy really pushed the sale through.
Hi Alexander, thank you for your positive review. Please don't hesitate to contact us in the future if you need help with anything else.
5/5
TrustpilotCarter Jonas Barnes - superb service
Carter Jonas in Barnes (and their predecessor firm Sargent & Young) have managed my property for 18 years and have done a fantastic job; always professional and efficient, and they have a great team!
Hello Peter, thank you for taking the time to leave us some feedback. Our team are always happy to hear how we have supported our clients.
4/5
GoogleGreat service with Carter Jonas. Lynsey kept us up to date on everything and everything was super easy! Would recommend.
5/5
GoogleWe have been using the Oxford Carter Jonas office to find tenants, collect rent and draw up tenancy agreements for the past 13 years. They have been terrific. Always professional and efficient and mediating fairly between tenant and landlord when required. They have consistently found us top tenants who have been reliable and long staying. They have provided great advice over the years and know the market well. We recommend them highly.
5/5
GoogleGreat service, would definitely recommend - thank you Tanya for being so quick with the paperwork and making all the admin easy to do.
5/5
TrustpilotExcellent estate agency which I would…
Excellent estate agency which I would recommend to anyone. During my selling process I always felt that they had me central to their thoughts and advised me along the way. Very friendly and professional.
Hello Paul, thank you for taking the time to leave such wonderful feedback. we pride ourselves in providing helpful advice - we are very happy to have helped.
5/5
GoogleI want to thank Carter Jonas from the bottom of my heart for helping me find this wonderful home and especially for Maddy Peris for her advice and support.
Hi Sorin, thanks you for your kind feedback - we're incredibly happy to have helped your find your new wonderful home!
5/5
GoogleI've only had positive experiences so far with this company. Particularly Lorna Kadobinskyj and Lynsey Pickett have been a pleasure to deal with.
5/5
GoogleGreat team to get you settled into my rented property, helpful and fast service.Would recommend Carta jonas lettings specifically Tanya and her team
5/5
TrustpilotGreat company to deal with
All the staff at Carter Jonas are very helpful and quick to respond to all enquiries and questions.
Hi Claire, thank you for your review. We are so pleased to hear that you are happy with your experience with Carter Jonas. Do not hesitate to get in contact if we can help you with anything else.
5/5
GoogleStraightforward, no nonsense and and a pleasure to deal with _ I wholeheartedly recommend Julia Wilson at Carter Jonas
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Yes. Carter Jonas Oxford won Gold in The Trusted Agent 2026 awards.
