Trusted Agent profile · Summertown
Verified
★★★★★
989 reviews across 3 platforms
Mayfield House, 256 Banbury Road, Summertown, OX2 7DE
Part of Carter Jonas, see every office.
Carter Jonas's office in Summertown, at Mayfield House, is rated 4.5 out of 5 across 989 reviews on three platforms, including 482 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll pass your enquiry to Carter Jonas Oxford and up to three other top-rated agents near Summertown.
Want every enquiry from this page to come to you only? Upgrade to View Agents
The Oxford branch of Carter Jonas provides a wide range of professional services across a number of property sectors including Estate Agency, Commercial and Rural services. Our specialist teams offer a wide range of property services to the local and wider communities, including valuations, architecture and building surveying, planning and development, asset and estate management, tenancy and lease negotiations, energy-and-marine, infrastructure and project management to name a few. Our Oxford Estate Agents operate both in and outside of Oxford city and have a reputation for service and success in sales and letting. In fact 9 out of 10 our clients would recommend us to a friend. Our experienced staff believe in providing a friendly and professional service, with strong communication with our clients in being an integral part of our day to day operation.
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Summertown office, from every platform, shown as written. First names only.
5/5
Googlevery enjoyable experience, definitely coming back again. thank you very much!
Hi Dere, thank you for your review. It's great to hear that you had such a positive experience with Carter Jonas. We look forward to helping you again in future when you're ready for a change!
5/5
GoogleWe used Carter Jonas and the service provided was excellent, very quick and easy.
Hi Mercedes, thank you for your positive review. It's wonderful to hear that you are so happy with the service provided to you by our team and that they made everything as easy as possible for you. Please do get in contact if we can help you with anything else at all.
5/5
GoogleThanks, Tanya, Lorna et al, for your five-star service throughout my two and a half years as a tenant. You have been extremely prompt and helpful whenever I have had a maintenance issue and very understanding when I was house-hunting and was unsure of how long i would need to stay. I would most definitely recommend your firm to anyone looking to rent in this area.
5/5
TrustpilotWe have rented our flats In Fulham…
We have rented our flats In Fulham through CarterJonas and found them very easy to deal with and recently got above the anticipated rent so 5 star performance
Hello Malcolm, thanks for leaving us a review. We pride ourselves in providing helpful advice. Please do not hesitate to contact us in the future.
1/5
TrustpilotPlease boycott this company
Please boycott this company. Carter Jonas are forcing people to break lockdown restrictions and in doing so are fully willing to risk peoples lives and further spread the virus.
The layby in which you parked your motorhome was managed by Carter Jonas on behalf of our client Highways England, who, as owners, have a duty of care to ensure their land is safe for use. We therefore carried out a risk assessment and welfare assessment of the area which concluded the layby was not fit for permanent human residence. Should you need advice or guidance on how to vacate an area in a Covid-safe manner we ask that you call the number supplied on your Notice to Vacate and we would be happy to help.
5/5
GoogleWe have used Carter Jonas when we sold twice in Oxford over the last couple of years and are also using them again to purchase a property. We have always been impressed with their very professional yet warm and friendly attitude. They are great and keeping in touch at every step of the way, and offering advice throughout. We could not recommend them highly enough!
5/5
GoogleLynsey was amazingly helpful. She was understanding of what I needed, friendly and wonderful to work with.
5/5
TrustpilotThe Fulham Palace Road office provided…
The Fulham Palace Road office provided a professional and friendly service helping to secure the ideal rental property for our needs. Would not hesitate to recommend!
Hello Shirley, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotThe Fulham Palace Road office provided…
The Fulham Palace Road office provided a professional and friendly service helping to secure the ideal rental property for our needs. Would not hesitate to recommend!
Hello Shirley, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotExcellent service
Really professional, helpful and friendly estate agents; the whole process was much smoother and straightforward than we have ever experienced before - highly recommended
Hello Camilla, thank you for leaving us a review, our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
GoogleReally great service, especially Tanya Hall at the summertown Branch in oxford. I would highly recommend her.
5/5
GoogleTanya Hall is one from the best helpful agents we have ever met :) highly recommended
5/5
GoogleReally refreshing to deal with Carter Jonas, arrived late to view property yet Lynsey the agent that served us remained very patient and professional. We also appreciated how she was quick yet thorough in explaining the whole onboarding process and it was also great to get timely responses to all our email queries, Highly recommend them!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotCarter Jonas offer a professional and friendly service..
Carter Jonas offer a professional and friendly service. They are well organised, thorough and easy to deal with, can’t fault them. Thankyou.
Hello Eliza, thank you for the positive feedback. We are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
GoogleI have dealt with Carter Jonas letting department, and in particular with Tanya Hall, for in excess of ten years. During this time i have found both the firm and Tanya to be professional, efficient, and friendly. I can certainly recommend the Oxford office staff , and Tanya in particular, to anybody looking for an agent to let their domestic property Mike Willemite
5/5
Googlegreat service. great people. would recommend to anyone.
Hi Jez, thank you for your review. It's great to hear that you are so happy with the service offered to you by our team in Oxford. Please do not hesitate to get in touch if we can help you with anything else.
1/5
GoogleBad experience. Non-flexible agent who takes issue with financial status checks. Does not allow self-funding postgraduate students to take on any property contracts unless willing to pay full rent in advance or has a UK based guarantor, which is nearly impossible for any non-UK/EU international student. The agent showing me the flat was using his mobile phone and not explaining anything to me. Simply very bad experience.
5/5
TrustpilotCarter Jonas
Jessica at Carter Jonas is very efficient and takes great care of her properties/ tenants/ landlords. Her level of professionalism is second to none
Hello Kerri, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.
5/5
TrustpilotVery efficient
Very efficient. Sensitive to existing tenants. good judgement re new tenants. Good pricing advice.
Hi Rupert, thank you for your review. We're so glad to hear you were happy with the service we provided you. Do let us know if we can help with anything else!
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Professional service and great communication from Owen, Vanessa, Lisa and Mikyle.Would recommend !
Hi Helen, thank you for the positive review. Our team are always pleased to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotGood and efficient service selling a…
Good and efficient service selling a flat.
Hi Patrick, thank you for your review. We are delighted to hear that Carter Jonas were able to assist you with selling your flat. Please do not hesitate to get in touch if we can help you with anything else.
5/5
TrustpilotResponsive
Professional, knowledgeable, timely and friendly. From meet and greet to sales and rental opportunity a rounded and happy experience. Thank you.
Hello Sue, thank you for leaving us such lovely a review. Our team are always happy to hear how well we have supported our clients. we are happy to have helped!
5/5
GoogleLynsey was fast, friendly, and very helpful throughout the letting process. Much appreciated!
5/5
GoogleThe team at Carter Jonas lettings were exemplary, literally in every way. They were relaxed, very friendly, made everything seem (and feel) effortless - and this applied to every person we interacted with. They found us a tenant miraculously fast, and were very patient with us when we were (I imagine) not necessarily deserving of such patience. I recommend them 100%.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Carter Jonas Oxford won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll pass your enquiry to Carter Jonas Oxford and up to three other top-rated agents near Summertown.
