Trusted Agent profile · Summertown
Verified
★★★★★
989 reviews across 3 platforms
Mayfield House, 256 Banbury Road, Summertown, OX2 7DE
Part of Carter Jonas, see every office.
Carter Jonas's office in Summertown, at Mayfield House, is rated 4.5 out of 5 across 989 reviews on three platforms, including 482 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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The Oxford branch of Carter Jonas provides a wide range of professional services across a number of property sectors including Estate Agency, Commercial and Rural services. Our specialist teams offer a wide range of property services to the local and wider communities, including valuations, architecture and building surveying, planning and development, asset and estate management, tenancy and lease negotiations, energy-and-marine, infrastructure and project management to name a few. Our Oxford Estate Agents operate both in and outside of Oxford city and have a reputation for service and success in sales and letting. In fact 9 out of 10 our clients would recommend us to a friend. Our experienced staff believe in providing a friendly and professional service, with strong communication with our clients in being an integral part of our day to day operation.
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Summertown office, from every platform, shown as written. First names only.
5/5
TrustpilotA very pleasant experience working with…
A very pleasant experience working with Pauline and Aileen. Knowledgeable, efficient and friendly. Accommodating with viewing time, Tenancy agreement prepared swiftly. Highly recommend.
Thank you for taking the time to write us a review. We're very happy to have helped!
5/5
GoogleExcellent experience with Carter Jonas and all because of Maddy Peris, such a helpful ,easy-going, and professional person.
Hi KK, thanks for the positive review!
5/5
GoogleGreat letting agency, always helped with any issues straight away and always have the information required. Great company
Hello Cameron, thank you for leaving us some feedback. Our teams aim to provide an attentive service while reducing complication. We are happy to have helped!
5/5
GoogleI would recommend Carter Jonas very highly as a letting agent. Their rates are competitive, and their staff respond quickly and efficiently with a nice personal touch. Being locally based is a real advantage. They gave excellent advice on preparing the property, and found an excellent tenant with astonishing speed, before the property was even advertised. We are very pleased.
1/5
TrustpilotWould never use carta jonas ever again…
Would never use carta jonas ever again robbing people of money finding fault with minor things to keep the bond
Hello Peter,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
5/5
GoogleWe moved house with Tanya at Carter Jonas Oxford in June and she was super helpful and very responsive (even at out of hours times) which was very much appreciated (she also enabled us to move into a stunning flat, so that is obviously a bonus too). Very happy with the service provided!PositiveResponsiveness, Professionalism
5/5
TrustpilotPerfection
I could not ask for a better agency. The lettings team at CJ Fulham have been amazing start to finish!
Hello Jordan, thank you for taking the time to write a review for us. We are happy to have helped!
5/5
TrustpilotA thoroughly professional service from…
A thoroughly professional service from Wayland, Ana and their team. Incredibly helpful at all times and a pleasure to deal with.
Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotThoroughly Professional
Excellent company to deal with. Jessica in particular is s superb communicator, always thorough and professional. I would not hesitate to recommend.
Hi Pam, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client.
5/5
TrustpilotThoroughly Professional
Excellent company to deal with. Jessica in particular is s superb communicator, always thorough and professional. I would not hesitate to recommend.
Hi Pam, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client.
5/5
TrustpilotEd was excellent
Ed was excellent. Very patient and helpful. We bought through Carter Jonas. I would highly recommend them especially Ed Westmacott.
Hello, thank you for taking the time to leave a review. Our team are always happy to hear how well we have helped.
5/5
GoogleGreat customer service from the whole team, always pleasure to deal with.
Hi Zuzanna, thank you for your kind review. Please don't hesitate to contact us if there's anything else we can help you with.
5/5
GoogleAlways on spot since day one! Special Thank you to Tanya!
5/5
GoogleExcellent service very polite and friendly people
Hi Chris, thank you for your review. We are so pleased to hear that you are happy with the service you have received from our friendly team. Please do not hesitate to get in contact if you need anything else at all.
5/5
TrustpilotA thoroughly professional service from…
A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.
Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.
1/5
TrustpilotLiterally the worst experience.
Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience
Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.
5/5
GoogleFantastic, kind and helpful staff. Carter Jonas Oxford is excellent.
5/5
GoogleWe have been working with Carter Jonas Summertown as a contractor for the past 6 months. We have found both Lorna and Caroline to be very friendly and we feel they provide a professional and prompt service. We hope to continue a mutually beneficial working relationship with them over the coming months and years. Kim MJ Butterwick Ltd
5/5
GoogleThe Oxford Summertown Carter Jonas team have been fantastic. We have undertaken both a sale and a letting process with them and they quite simply could not have been more supportive. Professional, patient, and, mostly importantly, relentlessly positive! Many thanks!
5/5
GoogleThe lettings team at Carter Jonas Oxford are fantastic. They found a tenant swiftly and ensued confidence that our house was in safe hands. The management service is excellent, dealing with problems that arise swiftly and keeping the client up to date throughout the process. We will certainly be using them to let our house again.
5/5
GoogleCarter Jonas provided a very professional service during the rental process. Jenna in particular was extremely helpful and made sure the process ran smoothly. She was quick to respond to all enquires and overall, I had a really positive experience.
5/5
TrustpilotCarter Jonas looked after everything
Carter Jonas looked after everything . Would recommend.
Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.
1/5
TrustpilotVery unprofessional
Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
GoogleCarter Jonas in Oxford has advised myself and my family on all property matters for well over 35 years. They offer a fantastic well balanced and professional property advice no matter your needs. They have first class Property Management(residential/agricultural/commercial), Lettings, Sales and Planning Departments to suit you every need. I cannot recommend them high enough.
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Yes. Carter Jonas Oxford won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll pass your enquiry to Carter Jonas Oxford and up to three other top-rated agents near Summertown.
