Trusted Agent profile · Summertown
Verified
★★★★★
988 reviews across 3 platforms
Mayfield House, 256 Banbury Road, Summertown, OX2 7DE
Part of Carter Jonas, see every office.
Carter Jonas's office in Summertown, at Mayfield House, is rated 4.5 out of 5 across 988 reviews on three platforms, including 482 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Oxford branch of Carter Jonas provides a wide range of professional services across a number of property sectors including Estate Agency, Commercial and Rural services. Our specialist teams offer a wide range of property services to the local and wider communities, including valuations, architecture and building surveying, planning and development, asset and estate management, tenancy and lease negotiations, energy-and-marine, infrastructure and project management to name a few. Our Oxford Estate Agents operate both in and outside of Oxford city and have a reputation for service and success in sales and letting. In fact 9 out of 10 our clients would recommend us to a friend. Our experienced staff believe in providing a friendly and professional service, with strong communication with our clients in being an integral part of our day to day operation.
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Summertown office, from every platform, shown as written. First names only.
5/5
GoogleI have rented a flat with Carter Jonas in Oxford for two years (2015-2017), and it was really good experience! They were very professional and friendly, took care of any maintenance issues promptly, and were fair about deposit deductions. Would definitely be happy to rent with them again!
5/5
GoogleWe're close to concluding a house purchase via the CJ - Oxford team, with Moira Anderson being our lead agent. We have been impressed by her calm and professional approach in interfacing efficiently between parties, including helping keep up momentum by chivvying along solicitors, etc.
1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Hi Tiffany, thank you for the five star review!
5/5
GoogleExcellent service. We had to rent the place long-distance, we had parcels arriving before us to the apartment, and the agency was quick to handle anything that popped up.
5/5
GoogleIf you are looking for an estate agent who really cares about you and takes on board what your requirements are, Julia Wilson at Carter Jonas is the best. She listens to what you want and makes the whole experience very relaxed and friendly.
5/5
GoogleWe were really impressed with Carter Jonas. Very professional service for a competitive price. Julia Wilson secured a cash offer for the asking price within a day of being advertised. Could not have been happier.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Hello Hugh, thank you for the great star rating!
5/5
GoogleA truly professional, efficient and knowledgeable approach from Moira Anderson at Carter Jonas. She is excellent at keeping in touch and explaining the process in a calm and friendly manner. Would happily recommend her, the Oxford team and Carter Jonas in general.
5/5
GoogleWe rented a property from Carter Jonas Oxford for 12 months and we were very happy with their service. Any maintenance issues were dealt with promptly and staff were available to answer any queries we had during the term of rental.
5/5
GoogleCarter Jonas let and manage several properties for me, They are always professional, efficient, knowledgeable and friendly. Thanks to them voids are kept to a minimum and maintenance issues are dealt with promptly. In short, I don't have to worry!
5/5
GoogleExcellent. We have been working with Cater Jonas for 7 months and have found them to be professional, friendly and efficient in all aspects of the work. We hope that our relationship continues as strongly as it has begun.
5/5
GoogleI have dealt with Carter Jonas for many years as a landlord. During this time I have always had an excellent service supported by friendly, professional and knowledgeable staff. I would highly recommend their services to any potential client.
5/5
GoogleI've used Carter Jonas both in a professional and personal capacity for many years now and am always given exemplary service - whether valuing property for banks, selling my house, letting property or just being given general advice.
5/5
GoogleI was impressed with the information Julia Wilson gave re the proximity of schools within the area we were looking to buy in. Thank you for being so willing to help in such a pleasant manner!
5/5
GoogleMoira and Jo were incredibly helpful in my recent dealings with Carter Jonas, I can't recommend them highly enough as an agent. They went above and beyond to assist me and always with a smile.
5/5
GoogleWhen we decided to move to Oxon we were very impressed with the service and confidentiality that we received from Julia Wilson who is extremely meticulous & professional in every detail
5/5
GoogleI've been working as a contractor for Carter Jonas Oxford for several years. It's a pleasure dealing with Tanya, Lorna and the rest of the team, who are always friendly and professional.
5/5
GoogleThe residential lettings team have been great throughout my tenancy with Carter Jonas. Kate and Lorna, have always been happy to help and sorted out any issues quickly and effectively! Thank you!
5/5
Trustpilot⭐⭐⭐⭐⭐ Great service
5/5
GoogleMy experience of renting through Carter Jonas was excellent, they were always friendly and efficient . I would highly recommend them to anyone considering renting in Oxford and surrounding villages. .
5/5
GoogleIt has been great dealing with professional agency like Carter Jonas trying to find a nice accommodation in a highly competitive city. Special thanks goes to the lovely Lynsey Pickett!
5/5
GoogleAs a landlord, we have received exceptional service from the Oxford (Summertown) office of Carter Jonas and would have no hesitation in recommending them to anyone considering renting their property out.
5/5
GoogleJulia Wilson, is the best estate agent I have ever dealt with. Her professional service, combined with a friendly and most personable manner made buying our home a smooth experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Carter Jonas, Summertown won Gold.
