5/5
GoogleJust letting you know that we are very happy with Lynsey's service. Thank you for your support in the application and our compliments on your excellent professional service.
Trusted Agent profile · Summertown
Verified
Carter Jonas Oxford reviews in Summertown
★★★★★
988 reviews across 3 platforms
Mayfield House, 256 Banbury Road, Summertown, OX2 7DE
Part of Carter Jonas, see every office.
Carter Jonas's office in Summertown, at Mayfield House, is rated 4.5 out of 5 across 988 reviews on three platforms, including 482 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
About Carter Jonas Summertown
The Oxford branch of Carter Jonas provides a wide range of professional services across a number of property sectors including Estate Agency, Commercial and Rural services. Our specialist teams offer a wide range of property services to the local and wider communities, including valuations, architecture and building surveying, planning and development, asset and estate management, tenancy and lease negotiations, energy-and-marine, infrastructure and project management to name a few. Our Oxford Estate Agents operate both in and outside of Oxford city and have a reputation for service and success in sales and letting. In fact 9 out of 10 our clients would recommend us to a friend. Our experienced staff believe in providing a friendly and professional service, with strong communication with our clients in being an integral part of our day to day operation.
Awards
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Summertown office, from every platform, shown as written. First names only.
Google5/5
GoogleWe have been letting property through Carter Jonas, Oxford since 1994 and we have always received exceptional, professional service from them. Tanya and Lorna have been particularly helpful.
1/5
FacebookCarter Jonas, seems to think that they have the right to force people to break lockdown restrictions. This company is risking people's lives.
2/5
GoogleExtremely rude telephone interactions and then cancelled a viewing after we'd arrived at the property to view! No apology, no understanding of why that was unacceptable.
2/5
GoogleExtremely rude telephone interactions and then cancelled a viewing after we'd arrived at the property to view! No apology, no understanding of why that was unacceptable.
5/5
GoogleCarter Jonas have found us three very good tenants for the property. The service has been very professional and I would not hesitated to recommend them.
5/5
GoogleIsabella picked up the sale following our previous buyers (from another agent) pulling out and diligently managed the process to achieve a successful completion. Very happy.
5/5
GoogleThe staff were approachable, efficient and professional which made the process of moving house far less stressful than originally anticipated. I would definitely recommend.
5/5
GoogleEvery encounter I had with Carter Jonas was met with professionalism and efficiency. As a lettings customer, I would highly recommend their services.
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Agent replied · 11 June 2026
Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.
5/5
GoogleA very good, professional renting experience. Considering the challenges of Covid-19, Carter Jonas were extremely helpful, communicative and reliable.
5/5
GoogleSimon McConnell was excellent. Took personal charge, excellent communication, very professional and knowledgeable. Made it happen
4/5
GoogleExcellent service. All staff are professional, efficient and friendly at Carter Jonas, during the time we have been with them.
5/5
GoogleHaving dealt with CJ for 10+ years I can highly recommend them for their professionalism , efficiency and friendliness.
5/5
GoogleSuperb service from Isabella, a polite and trustworthy estate agent with a wealth of knowledge. Would recommend to friends.
5/5
GoogleA highly professional firm but with a personable outlook and a detailed local-knowledge, supported by a national framework. Recommended.
4/5
TrustpilotGreat agents very supportive.
Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.
5/5
GoogleGreat service! Tanya helped us find a perfect place in Oxford and was delightful. Would highly recommend!
5/5
TrustpilotGreat firm.
Rating only, no written review.
5/5
GoogleJulia Wilson did the most amazing job for us. She was friendly, professional and very proactive.
5/5
GoogleExcellent service! Good communications, speedy responses, easy to work with, and ultimately a really lovely home.
5/5
GoogleGreat company to work with and looked after well.PositiveResponsiveness, Professionalism
5/5
GoogleHaving put my property on the market with Isabella I would happily recommend and instruct again
5/5
GoogleLynsey Pickett at Carter Jonas was very efficient dealing with the letting of our flat
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Carter Jonas Oxford
Has Carter Jonas won any awards?
Yes. In The Trusted Agent 2026 awards: Carter Jonas, Summertown won Gold.
